Trusted Agent profile Β· Stirling

Slater Hogg & Howison Stirling Sales reviews

4.1

β˜…β˜…β˜…β˜…β˜… Great

259 reviews across 3 platforms

44-46 Port Street, Stirling, FK8 2LJ, FK8 2LJ

Slater Hogg & Howison's office in Stirling, at 44-46 Port Street, is rated 4.1 out of 5 across 259 reviews on three platforms, including 197 Google reviews rated 4.7.

Google logo

4.7 / 5

197

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Stirling office, from every platform, shown as written. First names only.

5/5

Google

My portfolio manager Nikki Kaur is absolutely amazing! Amazing services. Highly recommend!

Emerson Β· 24 October 2023

Agent replied Β· 23 October 2024

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Recently started renting a house from this branch. Been so impressed by how easy and fast the whole process has been, and Lisa has been great to deal with! 😊 …

Juliette Β· 24 October 2021

Agent replied Β· 23 October 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I recently had to source rented accommodation in the Central Belt and I am happy to say that I received excellent service from the whole Slater Hogg team, and was quickly referenced and signed up and then moved in to an excellent rental property that was perfect for my needs. My thanks to the whole team there and my strong recommendation for anyone else to consider letting Slater Hogg help them find a rental property quickly, efficiently and professionally.

Oliver Β· 24 October 2021

Agent replied Β· 23 October 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Sold my first house with Slater Hogg, Janice and the team were extremely professional. They were helpful with any queries that I had and I would use their services again.PositiveQuality

Adam Β· 24 October 2021

Agent replied Β· 23 October 2024

Many thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Had a great experience with them ,big thanks for Lisa and Amanda for doing an amazing job through my Rental journey. Keep it up guys πŸ‘πŸ‘ …

Shamam Β· 9 April 2025

Agent replied Β· 22 May 2025

Thank you for your glowing 5* review Shamam. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

we rented property in Rothsay court…

we rented property in Rothsay court skelmolie we were told that the so called land lord would clean the flat and would get aerial fitted pry to us moving in the rental man from slater and hogg neil said it would be done moved in 8th august nothing was done had to pay 250 plus vat for aerial the house had cobwebs coming down if a cleaner had been in ? we did not get the money back we could not change the gass company as suppries the bills were not paid dept letter came from different company police at the door looking for other tenent contact slater and hogg they sent email to gass company that was all no real help from them i had to get help from someone to help we had to stay with gass company as they refuse our to take over i was fed up with no help from them or so called mr rigby owner moved out on jan2024 the owner told mydeposit scotland we broke tenent agreement and had a dog that he had to bring cleaner for carpet realy we have never had a dog plus abbie from slater and hogg never mention it any how they held back 250 pound that honest land lord said he paid to get carpet cleaned we had prove the clown was awarded 65 pound for nothing i would not trust slater and hogg as they are not intrested in tenent getting ripe of with the so called owner they get the tenent checked out but who are checking the owner riping of tenent would never use slater and hogg of greenock

Sandra Β· 7 May 2024

1/5

Trustpilot

Oh god, avoid avoid!

where to begin, first they lied about things that would be done before moving in, they wernt. they never delt with any repairs at all, two months later still nothing was done so i decided to end the tenancy after having never spent a single night there. one month later and have had not heard a word regarding the return of the deposit. I would strongly advice to avoid them at all costs, every step with has been a nightmare and cost me circa 4 grand with nothing but wasted time to show for it.

Mark Β· 23 April 2024

1/5

Google

Terrible experience. Not so much with Slater hogg themselves but with the companies they use to fix the problems in the house. We were left without heating, hot water for 1 week on the coldest days/nights of October with children in the house. Also 2.5 weeks with no option to wash clothes as it was considered -Not Urgent-. Full of problems on every step of the way, moving in was a hassle as we were promised everything would be ready and clean until we moved it. The day came and it looked horrible, so our official date was still sett but it was very disruptive for about 3 weeks, with people painting, carpets, and cleaning the house while we were there. Just horrible.

Tommy Β· 24 October 2020

Agent replied Β· 23 October 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.

5/5

Google

I made an enquiry to Slater Hogg, very late in the day of 12/10/20. When leaving an email and a brief voice mail - as lines were busy, I received a call immediately with 20 minutes of making my enquiry. Lisa who responded attentively and professionally to my enquiry, accommodated me that very day by fitting me into her busy schedule so I could view the property I was interested in. I was incredibly impressed with the attention to customer care and detail as she worked around my schedule just as much as her own. She took her time with me as I was shown around the property, whilst ensuring me that she would get back to ASAP about the land Lords decision. She phoned me first thing during the working morning, which again I was incredibly impressed with. I wasn't waiting, which has happened to me previously with other companies - and she was patient enough with my next decision/course of action. Unfortunately I didn't go with the property, but lisa gave me clarity and reassurance that she would be accommodating and of any help to other potential enquiries I have in the near future. Many thanks again Lisa.PositiveResponsiveness, Quality, Professionalism, Value

Stuart Β· 24 October 2020

Agent replied Β· 23 October 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

As a private rental tenant I have lived same property for just over 1 year. I was having so much problems over a 4 month period with my energy supplier that I turned to SHH for help, They had the problem sorted out within 2 days. Superb performance. Then in November I began another bout of problems with the energy supplier and I persevered by trying to sort it out with them myself to no avail . On 24th February Ifelt it necessary to involve SHH again and within hours they had come up trumps again. A HUGE thank you to SHH and a particular mention to LISA in the Stirling branch. Keep up the good work, excellent service.

David Β· 24 October 2020

Agent replied Β· 23 October 2024

It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)

5/5

Google

The team at Slater Hogg and Howison were extremely helpful in getting us into the flat we hoped to rent. We had just moved to Stirling and needed a place to live as quickly as possible, and they were able to speed the process along so we were into our new home just days after we went in for the viewing. Everyone we spoke with was very friendly, and they laid out all the necessary information for our move-in clearly. We would not hesitate to rent a property through their team again in future.

Rebecca Β· 24 October 2020

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).

5/5

Google

Lisa Carlton was absolutely fantastic. She is so efficient in her job and went above and beyond to help us. Herself and her team were so friendly and kind. I absolutely cannot recommend them enough!

Georgia Β· 25 October 2019

Agent replied Β· 23 October 2024

Thank you Georgia for your wonderful 5* review! It is great to see that you would have no hesitations in recommending our local Slater Hogg & Howison team. Best wishes, Scott

5/5

Google

Extremely friendly and professional. They made the process of moving much less stressful and I’m very grateful for all their help, especially Helene and Lisa who were there to answer any of my questions and queries.

Katrina Β· 25 October 2018

Agent replied Β· 23 October 2024

Thank you Katrina. Kind regards, Mark

1/5

Trustpilot

Avoid this company if you are selling a…

Avoid this company if you are selling a property. I am a cash buyer found a property I was interested in. It was not under offer and was going to a closing date in two days time. The estate agent claimed they were too busy to show anyone else around the property, despite me giving anytime availability. At the same time everyone in the office was laughing and joking obviously not that busy then. The seller could potentially be losing out thousands because of their actions.

Scott Β· 11 March 2024

5/5

Google

Great service kept me updated at all times and everyone was pleasant and easy to deal with

Nanette Β· 17 June 2025

Agent replied Β· 25 July 2025

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Google

Comeletely a rubbish agency. Never picks up phone nor responds to any messages. Do your self a favor avoid this agency in total cost. I had been trying to reach this agency since last February. Calling them for stright 5 days now. No answer no reply. Bloody nothing.

RaadMusic Β· 9 February 2024

Agent replied Β· 8 February 2025

Thank you for this feedback. I'm sorry that you experienced issues getting in touch with our branch. Due to the nature of your profile it is unfortunately very difficult for us to identify who you are although we are unaware of any attempts to call our office or missed calls. If you can't get through there is an option for you to leave us a recorded message. When doing so, if you leave your details we will aim to come back to you as soon as we can. Alternatively you can email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

The team at SH&H Stirling are a friendly lot and Amanda really looked after me. In the space of a few days I had viewed a place and secured it and Amanda just made the process smooth.

Creagh Β· 24 August 2024

Agent replied Β· 23 October 2024

Thank you Creagh for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

John Simpson, I'm a contractor with these guys and they are very professional and very good to work with would recommend if you want to rent or sell a property

John Β· 6 December 2024

Agent replied Β· 10 December 2024

Thanks John for leaving us your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great experience with slater hogg & howison the past year. Lisa was brilliant and was so helpful with us, even after our tenancy ended. Would highly recommend the company! Best wishes!

Ellen Β· 25 October 2019

Agent replied Β· 23 October 2024

Thank you for such a glowing review of our local team and 5* review! It is great to read that you would recommend our team to other. Best wishes, Scott

5/5

Google

We were first time buyers and wasn’t very clued up about the process of buying a house plus coming from England to Scotland different processes aswel. Any questions they were really quick to answer them… find out missing information we were missing. I can not thank them enough for helping through this process. Especially as we feel it’s been quite a stressful one.

Gemma Β· 24 October 2022

Agent replied Β· 23 October 2024

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

Lisa and the team in Stirling are very professional and always deliver

Martin Β· 9 February 2023

Agent replied Β· 8 February 2025

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I have recently started my application process for a student flat after struggling to secure a property with other companies for months. Throughout the process I have been dealing with Helene who quickly set up a viewing and dealt with out request to put in an application very promptly ultimately securing us the property. She has been extremely helpful throughout the process so far and her communication has been excellent and extremely professional, as even though we are students, other estate agents have almost an 'attitude' towards students trying to find a property. I cannot recommend SH&H enough and Helene.

Lauren Β· 25 October 2018

Agent replied Β· 23 October 2024

Hi Lauren Thank you for leaving this review. It is great that Helene has managed to find the property for you. I will l make sure your comments are fed back to her because it sounds like she has earned those 5 stars! All the best with your studies as well. Kind regards, Chris

5/5

Google

Janice's approach to finding a buyer is 100% professional. We have complete confidence in her ability This the third property she has sold for us and we have been delighted with the outcome every time She is always positive and even when things don't pan out she immediately gets to work again to ensure a successful outcome For these reasons we would never go elsewhere Thank youPositiveResponsiveness, Quality, Professionalism, Value

John Β· 24 October 2021

Agent replied Β· 23 October 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

An excellent team! Gareth, the valuer spent a long while looking at the property, and assessing its value, which he backed up carefully with evidence from previous sales within the area. Both he, and every one of the team in the Stirling office were very professional and conscientious, while being very approachable, polite and friendly. Couldn't fault them.PositiveResponsiveness, Quality, Professionalism, Value

Rosemary Β· 24 October 2022

Agent replied Β· 23 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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