Every review we hold for the Stirling office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSteven Leith came and did our home…
Steven Leith came and did our home report he was very polite and considerate.He explained clearly what he was going to do and went ahead with no disruption.I would highly recommend him and we would use DMH again if needed in the future.
AM · 25 April 2024
Agent replied · 10 June 2024
Thank you for sharing such a kind 5* review for Steven and the team in Falkirk. We appreciate the feedback and the recommendation.
★★★★★ 4/5
TrustpilotProfessional and thorough
Survey was carried out in a professional and thorough manner
Customer · 27 April 2023
Agent replied · 10 June 2024
Thank you for sharing a review for the team in Dumfries.
★★★★★ 3/5
TrustpilotDisappointed
A quick response from the initial call, but once the home report was completed, I had chase up the draft report and again once it had been signed off it took days to receive the final report, again having to phone to chase it up.
Pneus · 14 March 2024
Agent replied · 10 June 2024
Thank you for sharing this feedback. We trust everything was in order with the final report.
★★★★★ 5/5
TrustpilotCompany dealt with Home Report without…
Company dealt with Home Report without any problems or inconvenience to our family, greatly appreciated
Valerie · 3 November 2022
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Perth.
★★★★★ 5/5
TrustpilotCallum called a head to let us know he…
Callus called a head to let us know he was on his way, arrived onetime and was very focused and politely did his work. He explained everything he was doing and completed the survey in a timely manner. Very good service
Lynn · 31 May 2024
Agent replied · 10 June 2024
Thank you for sharing a 5* review for Callum and the team in Edinburgh. We're delighted to hear you were pleased with the service.
★★★★★ 5/5
TrustpilotFast and friendly would recommend
Very pleased with how fast and efficient, from the first call to regular updates, survey was done within days and I had regular emails to keep me informed of everything that had been done, very pleased and shall definitely use again.
Robert · 30 May 2024
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Ayr. We appreciate the feedback and we are delighted to hear it was a smooth process.
★★★★★ 5/5
TrustpilotVery efficient and friendly
Gentleman was extremely pleasant and got on with the survey quickly and efficiently.
Mrs · 12 January 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Glasgow.
★★★★★ 5/5
TrustpilotSurveyors
Surveyor turned up during alloted time slot and started to carry out the survey promptly The surveyor was informative and told me what was going to happen and where they would need help.
Iain · 12 October 2024
Agent replied · 29 October 2024
Thank you for sharing a 5* review for the team in Galashiels. We appreciate the feedback.
★★★★★ 5/5
TrustpilotGreat service
Great service. The Surveyor was on time, friendly and had our report back to us quickly.
STEPHEN · 19 September 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review for the team in Kirkcaldy.
★★★★★ 5/5
TrustpilotProfessional, quick, good interaction
Speedy, detailed survey. Surveyor was quick at responding to my comments on the draft report. Very professional.
Scot · 9 August 2022
Agent replied · 11 June 2024
Thank you for taking the time to leave a review for the team in Irvine. We are delighted to receive this feedback.
★★★★★ 5/5
TrustpilotEfficient
Efficient, respectful. Surveyor was pleasant
Lesley · 7 September 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Edinburgh.
★★★★★ 5/5
TrustpilotMy mum is moving into a care home
My mum is moving into a care home so we need to sell her house and this is the first time I have had to deal with her affair. DM Hall got this process done quickly and efficiently.
Mrs · 18 July 2024
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Edinburgh.
★★★★★ 5/5
TrustpilotThe Best by far
Very professionalQuick response from telephone call to actual survey bring conducted.Most others feel like they doing u a favour! Bit like seeing a doctor now!Friendly reception staff & report done & emailed in 48 hours!So yea the best by far.Well done Graham & team.Thank you 😃
Alastair · 15 February 2024
Agent replied · 10 June 2024
Thank you for sharing a 5* review for Graham and the team in Inverness. We're delighted to hear it was a quick turnaround.
★★★★★ 5/5
TrustpilotEveryone was so professional and the…
Everyone was so professional and the whole process was stream-lined and efficient. Very impressed with the whole service from Toni in the office to Eric our Surveyor and the rest of the team behind the scenes.
Liz · 13 August 2024
Agent replied · 24 August 2024
Dear Liz,Thank you for your generous review this afternoon for our Edinburgh residential team. We're really delighted to read your detailed feedback and will ensure this is passed to Toni, Eric and colleagues.Thank you for choosing DM Hall!
★★★★★ 5/5
TrustpilotVery good service
Very good service, very polite the people I have been in touch with, Janice always very kind and supportive during all the process of the home report , providing information, replying quickly to our concerns and questions by email . I really recommend DMHall
Laura · 14 March 2024
Agent replied · 10 June 2024
Thank you for sharing a 5* review and recommendation for Janice and the team in Falkirk.
★★★★★ 5/5
TrustpilotSurvey carried out promptly.
Survey carried out promptly.Report is easy to understand.Excellent service.
Ian · 20 April 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Perth.
★★★★★ 5/5
TrustpilotHome Survey carried out by David Cruickshank
David was punctual, courteous, efficient and knowledgeable. His Report arrived promptly and seems very fair.
Lorna · 8 September 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review for the team in Elgin. We really appreciate the feedback.
★★★★★ 5/5
TrustpilotHome Report
Chris Stark was very approachable, thorough and professional.
Tricia · 11 May 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Dundee.
★★★★★ 5/5
TrustpilotHOME REPORT SURVEY
EXCELLENT CUSTOMER SERVICE AND NO ISSUES INCURRED THROUGHOUT THE PROCESS .OFFICE STAFF AND SURVEYOR WERE VERY GOOD IN ALL ASPECTS OF THE PROCESS .WOULD HIGHLY RECOMMEND DM HALL TO OTHERS IN RESPECT OF HOME SURVEY REPORT PRIOR TO HOUSE SALE MANDATORY SERVICE .
Mike · 23 March 2024
Agent replied · 10 June 2024
Thank you for sharing a 5* review and recommendation for the team in Perth. We appreciate the feedback.
★★★★★ 5/5
TrustpilotVery professional
Were very professional, arrived when they said they would and did everything to make things easier for me like dropping off a form that needed to be completed because I couldn’t print it out, they have been about a longtime so they are experienced and know what they are doing.
Jansview · 19 October 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Hamilton. We're delighted we could help.
★★★★★ 5/5
TrustpilotAt Ease
Kirsten of DM Hall was very friendly which put us at ease immediately, as I was certainly nervous about the assessment.She was prompt in arriving and thorough in her assessment. Very knowledgeable when asked certain questions and also helpful with queries with the report after.Would not hesitate to recommend or use again.
Mrs · 28 August 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review and recommendation for Kirsten and the team in Edinburgh. We appreciate the feedback.
★★★★★ 5/5
TrustpilotYour team in Perth could not have been…
Your team in Perth could not have been more helpful and friendly I needed an EPC report on my holiday home quickly and they dealt with my request immediately. Excellent service.
Mr · 17 October 2024
Agent replied · 29 October 2024
Thank you for sharing such a kind 5* review for the team in Perth. We're delighted to hear it was a great service.
★★★★★ 5/5
TrustpilotDM Hall contacted me to arrange the…
DM Hall contacted me to arrange the home report very soon after my estate agent contacted them. The home report was carried out within a few days and the surveyor was courteous and competent
Snizzle · 29 August 2024
Agent replied · 29 October 2024
Thank you for sharing a 5* review for the team in Galashiels.
★★★★★ 5/5
TrustpilotSuper smooth experience
The Inverurie office handled everything with ease ... from our initial enquiry to home report completion. Their assessor was lovely, probably recognising my stress, he put us very much at ease and got everything done quickly and easily. Would highly recommend.
Sharon · 26 April 2024
Agent replied · 10 June 2024
Thank you for sharing such a kind review for the Inverurie office. We appreciate the feedback and the recommendation.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.