5/5
TrustpilotExcellent fast service
Trusted Agent profile · Stirling
DM Hall Stirling reviews
★★★★★
2,615 reviews across 2 platforms
The Mill, Bridge of Allan, Stirling, FK9 4JS
Part of DM Hall, see every office.
DM Hall's office in Stirling, at The Mill, is rated 4.8 out of 5 across 2,615 reviews on two platforms, including 10 Google reviews rated 4.6.
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Reviews
Every review we hold for the Stirling office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotProfessional Team and Great Customer Service
I have used DM Hall Surveyors previously and always found them to be professional. Their staff are able to engage with their client and provide timely feedback. Great customer service.
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Irvine.
5/5
TrustpilotPut at ease
As a first time seller I was apprehensive of what was involved in a home report but your surveyor was very professional and made me feel at ease and less anxious about the whole process, so thank you
Agent replied · 10 June 2024
Thank you for sharing such a kind review for the team in Edinburgh. We're delighted to hear it was a smooth process and you were happy with the service.
4/5
TrustpilotRecent survey
Lovely chap who carried out the survey. Very polite and respectful. Slightly disappointed in the valuation compared to other properties nearby and given the quality of the property and its maintenance.
Agent replied · 29 October 2024
Thank you for sharing your kind comments for the surveyor. We appreciate the feedback and take this on board.
5/5
TrustpilotSurvey was completed quickly and…
Survey was completed quickly and efficiently.
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Ayr.
5/5
TrustpilotNice and easy process
Nice and easy process, it took around 45mins to an hour were it was explained in perfect detail what was going on.We spoke to the girls in the “Oban” office frequently who were also lovely to chat with, very pleasant but also very knowledgable on all matters regarding matters. All correspondence was very prompt and we would recommend to anyone!
Agent replied · 11 June 2024
Thank you for taking the time to leave this review for the team in Oban. We are delighted to receive this feedback. Thank you for the recommendation.
5/5
TrustpilotExcellent straight forward process
Excellent straight forward process. Surveyor was clear, professional and knowledgeable.
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Livingston.
5/5
TrustpilotPrompt, efficient service
Easy to arrange payment. Surveyor arrived when I was told he would arrive. Draft Home Report received within a couple of days. A few amendments required. Report updated and finalised within 24 hours.
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Edinburgh. We're delighted to hear it was a quick turnaround, great service and that payment was easy to make.
5/5
TrustpilotThe surveyor arrived early but…
The surveyor arrived early but confirmed access prior to arrival. He was polite and professional and completed measurements and data gathering efficiently. Due to the unusual shape of the property the surveyor was careful to check with us any assumptions on the layout and construction of the building.
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Perth. We appreciate the feedback.
5/5
TrustpilotHome report
Very pleased with the professional way Graham conducted our survey. This is the second time we have used him and would not hesitate to recommend or use him again.
Agent replied · 29 October 2024
Thank you for sharing a 5* review for Graham and the team in Galashiels. We appreciate the feedback and repeat business.
5/5
TrustpilotSurveyor was very communicative and…
Surveyor was very communicative and respectful of our property,
Agent replied · 10 June 2024
Thank you for sharing a 5* review for our team in Edinburgh.
5/5
TrustpilotThe surveyor phoned to inform us he'd…
The surveyor phoned to inform us he'd be arriving in 30 mins when we were given a 2 hour slot which was very helpful. He was polite and very efficient and kept us informed as to what he was doing
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Edinburgh.
5/5
TrustpilotExcellent Team.
Excellent communication throughout the survey and follow up process. I would recommend them to anyone going through the same process. Quick response when asking about any queries. No issues.
Agent replied · 29 October 2024
Thank you for sharing a 5* review for the team in Inverness. We're delighted to hear it was a great service and we appreciate the recommendation.
5/5
TrustpilotEverything fully explained
My experience of getting a home report carried out was a good one. The surveyor Tom Laurie carefully explained everything to me as he went along. He also explained the criteria he used to come to certain conclusions regarding the property. I would certainly recommend D M Hall
Agent replied · 10 June 2024
Thank you for sharing a 5* review and recommendation for Tom and the team in Perth. We are delighted to receive this feedback.
5/5
TrustpilotBooking the surveyor was simple
Booking the surveyor was simple. The surveyor arrived at time agreed. On arrival explained process and how long this would entail. He carried out the survey and advised he would email draft home report for our approval. The draft report was sent as agreed and on approval was finalised and submitted to us.
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Ayr. We're pleased to hear it was a seamless process from start to finish.
5/5
TrustpilotFast and efficient
Was very quickly organised, a suitable date organised. The gentleman showed up right on time, well presented, well mannered, carried out a thourugh survey and it was sent for approval prior to being submitted. It took 7 days for the entire process to be completed. Can't fault them in any way, very stress free during a very stressful time.
Agent replied · 11 June 2024
Thank you for taking the time to leave a review or the team in Falkirk. We are delighted to receive this feedback.
5/5
TrustpilotPerfect
The surveyor and admin staff were exemplary from the beginning to the end of the service. Any questions or requests we asked were quickly attended too and easily managed. 10 / 10
Agent replied · 24 August 2024
Thank you for sharing such a kind 5* review for the team in Aberdeen. We appreciate the feedback.
5/5
TrustpilotWhat was quite a stressful time for me…
What was quite a stressful time for me selling my home of 30 years was made better by the the way the survey was conducted. I used DM Hall 30 years ago to do my survey when I buy my flat so hopefully being for 30 years more
Agent replied · 10 June 2024
Thank you for sharing this feedback. We are delighted to hear we could help again and best wishes or the next steps.
5/5
TrustpilotSatisfied customer
Very happy dealing with DMHall . Professional service from Steven who arrived on time for the appointment and carried out his job efficiently. Would definitely recommend the company.
Agent replied · 29 October 2024
Thank you for sharing a 5* review for Steven and the team in Irvine. We appreciate the feedback and recommendation.
5/5
TrustpilotSpeedy service
I needed my house quickly put on the market and DM Hall came round that day to carry out the Home Report and had it with me by the close of business on the next working day.
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Ayr. We're pleased to hear it was a quick turnaround.
5/5
TrustpilotAndrew was very friendly and…
Andrew was very friendly and informative of the processes.
Agent replied · 10 June 2024
Thank you for taking the time to leave a 5* review for Andrew and the team in Edinburgh.
5/5
TrustpilotGreat company
Great company. They gave a discount without my having to ask as I was a past customer. They were very efficient to come out and provide the home report.
Agent replied · 29 October 2024
Thank you for sharing a 5* review for the team in Edinburgh.
5/5
Trustpilot85 Hillside survey.On Derek's visit I was ill and found it…
On Derek's visit I was ill and found it hard to communicate with him as I would have liked.Like a true professional he got on with the survey and we were delighted with the results.Please pass on our grateful thanks.3rd time using DM Hall and wouldn't go anywhere else as their service is first class.
Agent replied · 10 June 2024
Thank you for sharing that lovely bit of feedback for Derek and the team in Stirling. We really appreciate it.
5/5
TrustpilotFirst rate surveyor
I had a level 2 survey carried out by Richard, within a few days of me calling the office.The report was more detailed than I have been accustomed and was backed up by a phone call, where I had the opportunity to ask questions. Very happy with our experience of DM Hall
Agent replied · 10 June 2024
Thank you for sharing a 5* review for Richard and the team in Galashiels.
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