Trusted Agent profile · Stirling
★★★★★
2,616 reviews across 2 platforms
The Mill, Bridge of Allan, Stirling, FK9 4JS
Part of DM Hall, see every office.
DM Hall's office in Stirling, at The Mill, is rated 4.8 out of 5 across 2,616 reviews on two platforms, including 10 Google reviews rated 4.6.
Every review we hold for the Stirling office, from every platform, shown as written. First names only.
5/5
TrustpilotDM Hall contacted me to arrange the…
DM Hall contacted me to arrange the home report very soon after my estate agent contacted them. The home report was carried out within a few days and the surveyor was courteous and competent
Thank you for sharing a 5* review for the team in Galashiels.
5/5
TrustpilotSuper smooth experience
The Inverurie office handled everything with ease ... from our initial enquiry to home report completion. Their assessor was lovely, probably recognising my stress, he put us very much at ease and got everything done quickly and easily. Would highly recommend.
Thank you for sharing such a kind review for the Inverurie office. We appreciate the feedback and the recommendation.
3/5
TrustpilotExpensive
I made a mistake and never checked the price first, l foolishly just let the estate agent arrange home report which cost me £420. I later checked with Home Report Scotland and they quoted me £307.80 which is 26% cheaper!! Beware folks get quotes first.
Thank you for sharing your feedback. DM Hall Home Reports include a Mortgage Valuation Report as standard and are widely accepted by all major lenders, not to mention our RICS accredited staff who have a huge amount of expertise and knowledge in the local area. We trust you were satisfied with the final report.
3/5
TrustpilotThe extreme variation in survey styles.
The surveyor uses descriptions that may standard style but do not describe my house how I would. Also there is no opportunity to discuss aspects that may increase a valuation...because they are hidden; ie dimensions and technical description of insulation. In these energy cost aware days this is very important.With work on my house continuing when do certain construction aspects become noteworthy?
Thank you for taking the time to leave a review. We appreciate this feedback and take these points on board.
1/5
TrustpilotTerrible service and expensive use…
Terrible service and expensive and no interest on arrival asked them questions about my survey. Made a big mistake using dm hall look at the market of local surveyors before you think of using them. Poor
Hello,We acknowledge this review.Regards,DM Hall Surveyors
3/5
TrustpilotFair or too strict?
Appreciate the guy was just doing his job but seemed a stricter/worse score on the home report than when we bought the place, AFTER making improvements.Worried this will affect the selling price.Perhaps the previous report was over-generous?
Hello Stuart, thank you for sharing your feedback. We trust everything was in order with the final report from DM Hall and reflects current market conditions.
5/5
TrustpilotGood home report experience
Steven was very good. He explained the process clearly and was courteous throughout his inspection.
Thank you for taking the time to leave a review for Steven and the team in Livingston. We really appreciate this feedback.
5/5
TrustpilotThe otherwise stressful experience of…
The otherwise stressful experience of having your house examined and valued was made relatively painless by Andrew’s quietly competent approach. Our feedback, when submitted in strictly factual terms, was also taken into account in arriving at the finalised Home Report. Win win!
Dear Michael,We're delighted to read these comments and that it was a quick follow up and good service from the team in Edinburgh. We really appreciate the feedback and 5 stars.Regards,DM Hall Chartered Surveyors
5/5
TrustpilotBoys made the experience comfortable…
Boys made the experience comfortable and were both very complimentary and relaxed .
Thank you for taking the time to leave a review for the team in Inverurie.
5/5
TrustpilotExcellent Service!
Would highly recommend DM Hall Surveyors. We were delighted with their professionalism, expertise and speedy report. Excellent service!
5/5
TrustpilotBetween Tracey
Between Tracey, Joseph and Fiona, DM Hall Dumfries were amazing from start to finish!
Thank you for taking the time to leave a review for the team in Dumfries. We are delighted to receive this feedback!
5/5
TrustpilotOn arriving at my house both surveyors…
On arriving at my house both surveyors were pleasant and polite, Once inside they surveyed the house in a timely fashion asking me questions that was relating to the house and fixtures, Once receiving the report i did ask for something to be amended, it was in a very quickly, I would highly recommend DM Hall Chartered Surveyors
Thank you for sharing a 5* review for the team in Dundee, and for the recommendation. We really appreciate this feedback.
5/5
TrustpilotExcellent Service
DM Hall were extremely fast and efficient. Communications were brilliant
Thank you for sharing a 5* review for the team in Dunfermline.
5/5
TrustpilotExcellent service .Colin was polite…
Excellent service .Colin was polite friendly ,professional and efficient,Making the whole experience stress-less
Thank you for taking the time to leave a review for Colin and the team in Inverness.
5/5
TrustpilotThe process from booking through to the…
The process from booking through to the home report being produced was quick, easy and all done without a problem! Everyone was very friendly and will not hesitate to recommend DM Hall in the future. Thank you.
Dear Rachael,Thank you for leaving a review today. Our team in Irvine will be delighted with the positive comments.DM Hall Marketing Team
1/5
TrustpilotTerrible company to deal with
Terrible company to deal with, different values from the same company that increased after complaining, made up valuations, unable to take justified challenges, and management are opionated and brash. Would not recommend or use again.
Dear Sean, We are disappointed to receive this feedback. As far as we are aware, the last time you used our services was in June 2023 and no issues were reported at that time. We trust that everything was in order with the reports supplied, and the final sale of your property was successful.Regards,DM Hall Surveyors
5/5
TrustpilotJohnathon was so professional and very…
Johnathon was so professional and very easy to deal with Fantastic customer service
Thank you for taking the time to leave a review for the team in Edinburgh. We really appreciate this feedback.
5/5
TrustpilotGreat experience of survey process
My survey was done promptly from request, clear and efficient communication with surveyor when I had to clarify areas on the survey which were resolved quickly. helpful and friendly admin staff who dealt with my calls.
Thank you for sharing a review for the team in Perth. We're delighted to hear it was a smooth process and thanks for choosing DM Hall.
5/5
TrustpilotTHE MACS LIDDESDALE RD
The guy was professional from he walked in the door and went on about his buisnes of doing the home report went few a few things and was very very pleased with the outcome Thanks to dmhall Mr mcmillan Stranraer
Thank you for sharing this feedback for the team in Ayr. We appreciate the comments and the 5 stars.
5/5
TrustpilotVery professional and helpful…
Very professional and helpful (particularly Fiona)
Thank you for sharing a 5* review for Fiona and the team in Dumfries.
5/5
TrustpilotA very professional experience
A very professional experience. I appreciated the small details that I should look out for. The report is very thorough without going over the top which you paid a hefty premium for back on the old survey system. Any minor details was soon rectified on the draft then produced to the agent very quickly.
Thank you for sharing such a comprehensive 5* review for the team in Kirkcaldy.
5/5
TrustpilotGreat Service
I recently had the pleasure of working with DM Hall Surveyors, and I must say that their service was nothing short of exceptional. From start to finish, the team at DM Hall demonstrated professionalism, expertise, and a commitment to excellence that truly sets them apart in the industry.
Dear Dean,Thank you for leaving such a generous review this afternoon.We appreciate the detailed feedback and wish you well with your next steps.Kind regards,DM Hall Marketing Team
5/5
TrustpilotGreat customer experience
I had to rearrange the date of the survey - this proved quick and easy, and all done amicably. the EPC survey itself was done efficiently and the surveyor was friendly and informative. The report arrived the very next day, as promised. All in all, a great customer experience.
Thank you for sharing a 5* review for the team in Irvine.
5/5
TrustpilotFriendly
Friendly, professional staff.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. DM Hall hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stirling.
