Trusted Agent profile
★★★★★
2,935 reviews across 5 offices and 2 platforms
DM Hall has five offices, in Glasgow, Edinburgh, Stirling, Falkirk and Livingston. Together they have 2,935 reviews on two platforms, rated 4.8 out of 5 overall.
33
Reviews on Google
All 5 offices
2,902
Reviews on Trustpilot
Business-wide
DM Hall's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
3/5
TrustpilotA generic Repot in the Whole
I feel that the survey report container generic statements that are clearly intent on covering off any future claims from a purchaser. The surveyor I spoke with was polite and helpful.
We appreciate your feedback and are glad our team member was polite and helpful. We take your notes about the generic report language seriously to improve. Kind regards, DM Hall Surveyors
5/5
TrustpilotVery professional service
Thank you for your 5-star review. We appreciate the positive feedback. Kind regards, DM Hall Surveyors.
5/5
TrustpilotGreat service
Organised quickly. Surveyor on time and efficient. Home report ready quickly.
We are delighted to hear that you experienced such prompt service from our team. Thank you for taking the time to share your feedback, and we are glad the survey and documentation were completed efficiently for you. Kind regards, DM Hall Surveyors
5/5
TrustpilotVery helpful and professional
Thank you for your 5-star review. We are delighted to hear that you found our team to be so supportive and knowledgeable. We truly appreciate your positive feedback. Kind regards, DM Hall Surveyors
5/5
TrustpilotValuation
Valuation. Efficient and friendly service.
We are glad you enjoyed your experience with our valuation. Thank you for your kind feedback about our quick and welcoming team. Kind regards, DM Hall Surveyors
5/5
TrustpilotGreat service and highly recommend
We appreciate your 5-star review and are so glad to hear you had such a positive experience with us. Thank you very much for taking the time to share your feedback and for your kind recommendation. Kind regards, DM Hall Surveyors
5/5
TrustpilotFast
Fast, efficient and helpful, thanks
We appreciate your 5-star review and are so glad you found our team to be prompt, effective, and supportive. Thank you for taking the time to share your feedback. Kind regards, DM Hall Surveyors
4/5
TrustpilotThe surveyor was punctual and…
The surveyor was punctual and efficient. They went about their business with minimum of fuss.
Thank you for taking the time to share your feedback. We are pleased to hear that our team member arrived on time and carried out the assessment promptly and without any unnecessary disruption. Kind regards, DM Hall Surveyors
5/5
TrustpilotGreat service
Very friendly , kept me at ease by explaining all that was happening.
We appreciate your positive feedback and are delighted to hear that our team put you at ease by clearly walking you through the entire process. Thank you for taking the time to share your experience with us. Kind regards, DM Hall Surveyors
5/5
TrustpilotFriendly staff
Friendly helpful staff- nu w telephone maner. Surveyor friendly informative and was fast and efficient
We are so pleased to hear that our team provided such friendly service, both over the phone and during the site visit. Thank you for taking the time to share your positive experience with our fast and informative surveyors; your feedback is greatly appreciated. Kind regards, DM Hall Surveyors
5/5
TrustpilotClear report
Great, helpful communication and a clear, well-presented report.
Thank you for taking the time to leave such wonderful feedback. We are delighted to hear that you experienced supportive communication and found the document we provided to be clear and easy to understand. Kind regards, DM Hall Surveyors
5/5
TrustpilotCalled 30 minutes before arriving to…
Called 30 minutes before arriving to survey the house very polite and efficient. Was sent the home report a couple of days later very happy
We appreciate your positive review. We are happy to hear that our surveyor called ahead, worked efficiently, and delivered your detailed home report promptly. Thank you for your feedback. Kind regards, DM Hall Surveyors
4/5
TrustpilotGood response.
Thank you for your five star review. We very much appreciate your feedback. Regards DM Hall Surveyors
5/5
TrustpilotArrived on time
Arrived on time. Polite and friendly surveyor, efficient process.
We are delighted to hear that our surveyor was punctual, pleasant, and able to complete your service so efficiently. Thank you very much for taking the time to share your positive experience with us. Kind regards, DM Hall Surveyors
5/5
TrustpilotThe staff was really nice
Thank you for taking the time to leave such a lovely 5-star review. We are delighted to hear that our team made a great impression and provided you with wonderful service. Your kind words mean a lot to us. Kind regards, DM Hall Surveyors
5/5
TrustpilotUsed before selling previous properties…
Used before selling previous properties - efficient and informative service
We are glad you enjoyed your experience. Thank you for trusting us again with your property sales. Kind regards, DM Hall Surveyors
5/5
TrustpilotNice and easy service to use and the…
Nice and easy service to use and the staff were very helpful
We appreciate your positive feedback and are delighted to hear that you found our process straightforward to navigate and our team exceptionally supportive. Thank you for sharing your experience with us! Kind regards, DM Hall Surveyors
5/5
TrustpilotDM Hall provided an excellent service
DM Hall provided an excellent service. Highly recommend them.
We appreciate your five-star rating and are delighted to hear that you experienced excellent service from our team. Thank you very much for your kind recommendation. Kind regards, DM Hall Surveyors
5/5
TrustpilotWould highly recommend
Great time keeping, fantastic communication from start to finish, tidied up afterwards, friendly, hard working and knew their stuff! Went above and beyond to ensure we knew how to work the app linked to the solar panels and heating and showed us how to set the systems.
We are delighted to hear that you had such a wonderful experience with our team. It is great to know that our punctual, hardworking staff kept you well-informed, left everything clean, and took the extra time to ensure you were completely comfortable operating your new solar panel and heating app. Thank you for taking the time to share your positive feedback. Kind regards, DM Hall Surveyors
5/5
TrustpilotI have used DM Hall several times now…
I have used DM Hall several times now and they offer a friendly professional service.
Thank you for your 5-star rating and positive feedback. We are truly grateful for your repeated business and are delighted to hear that you consistently experience a friendly and professional service from our team. Kind regards, DM Hall Surveyors
4/5
TrustpilotPrompt and courteous service.
We appreciate your positive review and are delighted to hear that you experienced timely and polite assistance from our team. Thank you for sharing your feedback. Kind regards, DM Hall Surveyors
5/5
TrustpilotTop Class Service
This review relates to the branch in Dunfermline. Could not have been more helpful, efficient and personable (thank you Leigh for going above and beyond), when marketing our commercial property
We are happy to hear that our Dunfermline team provided such helpful, efficient, and personable service during the marketing of your commercial property. We greatly appreciate your positive feedback and are delighted that our team went above and beyond for you. Kind regards, DM Hall Surveyors
4/5
TrustpilotQuick
Quick, easy. Staff friendly. The only downside is that you have to create yet another account and password. I guess that's just the way thing are nowadays.
We are glad you enjoyed your experience with our team and found the process fast. We appreciate your feedback regarding the registration process and understand that managing new log-in details can be frustrating. Kind regards, DM Hall Surveyors
5/5
TrustpilotVery smooth and easy
We are glad you enjoyed your experience with us. Thank you for your positive feedback regarding how simple and seamless everything went during your visit. Kind regards, DM Hall Surveyors
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Glasgow has the most, with 2,704 reviews rated 4.8 out of 5, followed by Edinburgh with 2,666.
The five DM Hall offices, by town:
