Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI highly recommend this company
I highly recommend this company. Anthony was extremely clear, thorough, and professional throughout the process. We are delighted with the report in every respect. It was honest, transparent, and detailed, and we are extremely pleased with the service we received. Thank you!
CRISTINA · 20 September 2026
Agent replied · 24 September 2026
We're delighted to hear such a high recommendation and that our team member was clear, thorough, and professional. We're especially pleased that the report was honest, transparent, and detailed, and that you are so pleased with our service. Thank you!
Kind regards,
DM Hall Surveyors
★★★★★ 5/5
TrustpilotReliable and quick
Had an issue with the portal so called and got it fixed while on the call, girl friendly and helpful. Surveyor went out when I’d been advised by the estate agent that he would. Contact mainly on the portal.
Tracey · 18 September 2026
Agent replied · 24 September 2026
We are so pleased to hear that our team was able to assist you efficiently with your portal issue. We always aim to provide helpful and friendly support, and we're glad the surveyor's visit aligned with your expectations. Thank you for your kind words!
Kind regards,
DM Hall Surveyors
★★★★★ 5/5
TrustpilotTop Class Service
This review relates to the branch in Dunfermline. Could not have been more helpful, efficient and personable (thank you Leigh for going above and beyond), when marketing our commercial property
Gareth · 8 October 2026
Agent replied · 10 October 2026
We are happy to hear that our Dunfermline team provided such helpful, efficient, and personable service during the marketing of your commercial property. We greatly appreciate your positive feedback and are delighted that our team went above and beyond for you.
Kind regards,
DM Hall Surveyors
★★★★★ 5/5
TrustpilotGreat Service
Property was assessed by a very pleasant member of staff who was able to give advice on the potential legal fees all being paid by the buyer.
Mr · 4 October 2026
Agent replied · 10 October 2026
We appreciate your wonderful feedback and 5-star rating. We are delighted to hear that our team member provided a pleasant experience and offered helpful, informative guidance during your property assessment.
Kind regards,
DM Hall Surveyors
★★★★★ 5/5
TrustpilotPersonable service
Claudia was so personable, professional and helpful which made it feel stress free - thank you!
Angie · 8 October 2026
Agent replied · 10 October 2026
We are so pleased to hear that your experience was easy and completely hassle-free. It is wonderful to know that our team member provided such friendly and supportive service. Thank you for taking the time to share your kind feedback with us.
Kind regards,
DM Hall Surveyors
★★★★★ 5/5
TrustpilotEfficient prompt service
Efficient prompt service. Surveyor was punctual, professional and very pleasant. Valuation was fair.
T.L · 23 September 2026
Agent replied · 24 September 2026
We are delighted to hear that you found our service efficient and prompt. We're especially pleased that our surveyor was punctual, professional, and pleasant, and that you found the valuation fair.
Kind regards,
DM Hall Surveyors
★★★★★ 5/5
TrustpilotClaudia was very helpful and pleasant…
Claudia was very helpful and pleasant and it all went well.
Mrs · 16 September 2026
Agent replied · 24 September 2026
We're so happy to hear that everything went well and that our team member provided excellent assistance. We truly appreciate your kind words.
Kind regards,
DM Hall Surveyors
★★★★★ 5/5
TrustpilotSurveyor was punctual
Surveyor was punctual, friendly and reported his findings before leaving.
Karen · 17 September 2026
Agent replied · 24 September 2026
We appreciate your positive feedback! We are so glad our surveyor was punctual, friendly, and reported their findings before leaving. Thank you for your review!
Kind regards,
DM Hall Surveyors
★★★★★ 5/5
TrustpilotProfessional service by all staff
Richard was professional and courteous while undertaking the survey
Kirstie · 21 September 2026
Agent replied · 24 September 2026
We're delighted to hear that our surveyor was professional and courteous during the survey. We're also pleased that our office staff were helpful and efficient.
Kind regards,
DM Hall Surveyors
★★★★★ 1/5
TrustpilotHome Report wrong and DM Hall utterly ignoring my complaint
DM Hall did a Scottish Home report survey for a property that I subsequently bought. The survey said there was 300mm loft insulation. There is actually zero insulation under the entire floored area. This was obvious without entering the loft. Also the impossibility of 300mm of insulation being properly installed within a height of 100mm floor joists, because you can't fit 30cm insulation into 10cm of space. I contacted them in February 2024 with a full letter outlining the problem and many photos evidencing it, and was assured of an investigation, which they have subsequently failed to do despite 8 months time and several reminders. They are in violation of their own complaints procedure due to ignoring my complaint. This affects the accuracy of the home report and funding for the home that I'm available for. This affects the energy efficiency of the home and makes it more expensive. I'm disgusted to receive no reply when I believe they are responsible for putting this right. Seems like an untrustworthy and irresponsible company to me.
Sara · 22 October 2024
Agent replied · 28 October 2024
Hello Sarah,Thank you for providing further contact information as requested. We are looking into this matter.Regards,DM Hall Surveyors
★★★★★ 5/5
TrustpilotSurveyor was very pleasant
Brian · 20 September 2026
Agent replied · 24 September 2026
Thank you for your positive feedback. We are delighted to hear that you had such a pleasant experience with our surveyor.
Kind regards,
DM Hall Surveyors
★★★★★ 5/5
TrustpilotEric from DM Hall was my surveyor
Eric from DM Hall was my surveyor. He phoned about 30 minutes before to ensure it was still convenient and to advise he was on time. During his inspection he was the consummate professional and 'just got on with the job', but was equally relaxed and personable and answered several questions I had. He explained the 'new' energy rating which I had previously not required.He explained the few areas that he would focus on (that's his job to be impartial) and offered remedies which will be easily implemented asap. His report was easily readable to the layman, comprehensive and professional. Eric was happy to answer a few queries, raised through his office, who were equally professional and courteous. I was very pleased with the final assessments and estimates of my valuation etc. All in all a very stress free and pleasant experience and a company and individual whose services I would happily and highly recommend.
JOHN · 27 August 2024
Agent replied · 28 October 2024
Dear John,Thank you for sharing such a thorough review for Eric and the team in our Edinburgh office. We're delighted to hear it was a great service and that you were happy with the final report. Thanks for choosing DM Hall and for the kind recommendation.Kind regards,DM Hall Surveyors
★★★★★ 5/5
TrustpilotPlanning and Completion Certificate for Garage Conversion
Calum came to my house and drew up plans for a garage conversion. He was polite, professional and efficient. He liaised effectively with the builder and project manager of the job which was key to a successful job. He was also very supportive towards me when I endeavored to navigate the council planning website and processes. Calum was great at sending me links or quicker pathways to make the this planning part of the process much easier. Finally, he took time to ensure I had the completion certificate of the garage conversion in my email inbox. Overall, an excellent service which I would highly recommend.
Paula · 26 August 2024
Agent replied · 28 October 2024
Dear Paula,Thank you very much for sharing a 5* review for Calum and the team in Dunfermline. We're delighted to hear this helped make the conversion a successful project. We appreciate the feedback and the recommendation.Kind regards,DM Hall Surveyors
★★★★★ 5/5
TrustpilotWould highly recommend
Great time keeping, fantastic communication from start to finish, tidied up afterwards, friendly, hard working and knew their stuff! Went above and beyond to ensure we knew how to work the app linked to the solar panels and heating and showed us how to set the systems.
Alison · 8 October 2026
Agent replied · 10 October 2026
We are delighted to hear that you had such a wonderful experience with our team. It is great to know that our punctual, hardworking staff kept you well-informed, left everything clean, and took the extra time to ensure you were completely comfortable operating your new solar panel and heating app. Thank you for taking the time to share your positive feedback.
Kind regards,
DM Hall Surveyors
★★★★★ 5/5
TrustpilotFantastic service from Gary and Kat
We had a fantastic service from the DM Hall Team! Gary was so courteous and efficient when at our property - he took his time and couldn’t have been more pleasant - just a very polite and lovely gentleman. Kat in the office is nothing short of utterly brilliant! Within a short period of time of making contact, Kat had us booked in to have our survey conducted within 24 hours of originally making contact, and had our home report with us the very following day - 5 star service from Gary and Kat!
Susie · 31 July 2024
Agent replied · 24 August 2024
Thank you for sharing such a kind review for Gary, Kat and the team in Oban. We're delighted to hear it was a great service and a quick turnaround. Thanks for choosing DM Hall.
★★★★★ 5/5
TrustpilotSurveyor was very professional
Surveyor was very professional, knowledgeable and helpful. He conducted the survey efficiently and provided report very promptly.
Sudhakar · 6 June 2026
Agent replied · 7 June 2026
We're so glad our surveyor was professional, knowledgeable, and helpful, and that the report was provided promptly. Thank you for your positive feedback!
Kind regards,
DM Hall Surveyors
★★★★★ 5/5
TrustpilotDM Hall carried out my Single House Survey expertly and efficiently
DM Hall carried out my Single House Survey both courteously and rapidly. An appointment was made for the Survey the very same day I notified the Estate Agents of the notification to sell my property. The weekend intervened and the Survey was performed two day later.Brett and Alan were very efficient and helpful as they performed the Survey and the final Report was completed later that day!Thank you to DM Hall for their best attention which expedited the listing of my property for sale.
Mr · 25 July 2024
Agent replied · 24 August 2024
Dear Andrew,Thank you for sharing such a kind 5* review for Brett, Alan, and the team in Perth. We are delighted to hear it was a great service and a quick turnaround to allow you to get your property on the market.DM Hall Surveyors
★★★★★ 5/5
TrustpilotSurveyor was great
Surveyor was great. Came early and carried work out quickly and efficiently. Very informative
Deirdre · 3 June 2026
Agent replied · 7 June 2026
We appreciate your feedback! We're glad our surveyor was efficient, punctual, and informative. Thank you for your kind words.
Kind regards,
DM Hall Surveyors
★★★★★ 5/5
TrustpilotThe staff at DM Hall were great to deal…
The staff at DM Hall were great to deal with when we sold my late in law's home. Pam and Linda were very prompt with communications and keeping us on the right track with paperwork to ensure all ran as quickly and smoothly as possible. Surveyor Callum Herd not only had a great eye, but was also a lovely person. While conducting the inspection in an impartial way, he was very respectful of the fact that we were selling the property due to a family bereavement. We knew the property was dated and would need some work, but he was very thoughtful in how he reported that back to us on the day, so we had no surprises when the report came in. Getting that balance between impartiality and being an empathetic human really is a unique and fine balance. The report itself was very fair and clear to understand. I would definitely use DM Hall again if we needed to sell.
Kirsty · 18 April 2024
Agent replied · 10 June 2024
Dear Kirsty,Thank you for making the time to leave Calum and the staff in Edinburgh such a generous review this evening. We genuinely appreciate your detailed feedback and it sounds like our Head Office residential team dealt with your requirements in a sensitive manner. We hope that the next stage of the transaction runs smoothly.Kind regards,DM Hall Marketing Team
★★★★★ 5/5
TrustpilotIt's a no brainer, call S at DM Hall for an excellent service
The gentleman, S, who conducted the survey, was very efficient, thorough, welcoming, courteous, friendly, informative and overturned which was an upsetting set of circumstances into one that was sensitive and supportive. The report was spot on in everything, it felt honest helpful. S's communication with me, made the experience stress free and less anxious. I had the report the same day and believe me, there was a !ot to read, and I don't know how he was as quick and nothing was left out, it mentioned everything. The cost reasonable for an expertly, professional job. I would sincerely recommend, S, and DM Hall for a home report, everytime to anyone.
Angela · 21 December 2025
Agent replied · 10 June 2024
We're happy to hear that the survey experience was efficient, thorough, and supportive during an upsetting time. We appreciate your comments on the report's honesty and helpfulness, and we're glad the communication was stress-free. Thank you for recommending our services.
Kind regards,
DM Hall Surveyors
★★★★★ 2/5
TrustpilotHome Report
Had a home report and then an updated home report done later. First surveyor was rude when in the house and unhelpful on the phone when we needed to query the validation. Methodology and reasoning used to come to the validation was flawed and couldn't be backed up when queried. Validation was adjusted.Fortunately a different surveyor was provided for the home report update who was much more polite and behaved like an adult.
RDC · 22 July 2024
Agent replied · 24 August 2024
Hello,We acknowledge this review and appreciate your feedback. We trust all was in order with the final report.Regards,DM Hall Surveyors
★★★★★ 5/5
TrustpilotReputable and professional surveyors …
We found your service to be very efficient and everything done in a timely manner.website very easy to navigate and response to questions were very quick. We would recommend your services to anyone needing a reputable surveyor. Thank you
Ian · 6 October 2026
Agent replied · 10 October 2026
We are delighted to hear that you found our service so efficient and prompt. It is wonderful to know that our website was user-friendly, your inquiries were answered quickly, and you felt well-supported throughout the process. Thank you so much for your kind recommendation and positive feedback!
Kind regards,
DM Hall Surveyors
★★★★★ 5/5
TrustpilotAbsolutely first class
Absolutely first class. Surveyor was very thorough and friendly.
JEAN · 5 June 2026
Agent replied · 7 June 2026
We appreciate your feedback! We are so glad our surveyor was thorough and friendly. Thank you!
Kind regards,
DM Hall Surveyors
★★★★★ 5/5
TrustpilotEverything was great
Everything was great. They were all very helpful .
CustomerAnn · 5 June 2026
Agent replied · 7 June 2026
We appreciate your positive feedback and 5-star rating! We're delighted to hear our team was helpful and polite, and that we could assist you.
Kind regards,
DM Hall Surveyors
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