DM Hall Glasgow reviews

★★★★★ 5/5

Trustpilot

33 Ellon Road

Arrived exactly in time to our house. She was very professional at her job. spending time in each room and outside also . As mentioned very professional but also very understanding and explained things really well. Very happy with the outcome

Mr · 19 September 2026

★★★★★ 5/5

Trustpilot

Fantastic service from all the DM Hall…

Fantastic service from all the DM Hall team at Oban.The surveyor Gary a lovely gentleman, very efficient and curtious. He even offered to say hello to my dogs to make them feel comfortable with him being there which was such a wonderful gesture. Kat was lovely too when we spoke on the phone. Everything done efficiently, professionally and quickly. 5 star service all around. Thank you so much team Oban

H · 12 August 2024

★★★★★ 5/5

Trustpilot

Excellent service

Kevin was excellent took time to explain things.

Evelyn · 4 June 2026

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Overall whole experience has been excellent. Communication involving all parties from office to the surveryor was excellent. Appoinment made quickly and flexable around my working hours. Surveyor very polite and friendly and explainedwhat he would be doing. The report was completed within the timescale l was given.I had a couple of questions over the questionnaire and again both staff and surveyor help me with this and offered support. I would certainly recommend DM Hall.

Moira · 2 May 2024

★★★★★ 3/5

Trustpilot

Disappointed

I’ve used DM Hall many times over the years for my buy to lets and three times recently for home reports. The first one was faultless as had been my previous experiences. The second one was fine until they missed my email approving the Home Report and we were delayed a day getting the property on the market. Not a huge issue but no acknowledgement or apology from them. The third one was more of an issue as the draft contained 4 glaring errors - including wrong valuation, described as a ground floor flat when it was upper, reference to a single glazed pantry window when there was no pantry (far less a pantry window), and completely missed the coal cellar storage. Errors were corrected quickly but again no acknowledgement or apology for errors. Not the service it used to be.

Mrs · 8 December 2023

★★★★★ 5/5

Trustpilot

DM hall’s service was seamless

DM hall’s service was seamless. In a matter of days they surveyed our home and our home report was produced quickly. Communication was easy through the portal and I would recommend them to anyone selling their home.

Mrs · 18 September 2026

★★★★★ 5/5

Trustpilot

Home report

Contact made in good time to set up appointment. Advised time slot for appointment with the Surveyor to call prior to attending. Surveyor attended as agreed, introduced himself and was very professional throughout visit. He advised what he would be doing and kept the 'house-sitter' advised when going outside and in to the attic, etc. During telephone conversations with the office, the team there were very attentive and extremely helpful so a big thumbs up for them too.He was mindful of the owners' property and once completed, advised exactly what would happen next. He was very pleasant, courteous and professional throughout.

Mr · 25 October 2023

★★★★★ 5/5

Trustpilot

1st Class Service Home Report

This was a first class service from the team at DM Hall Glasgow residential from day one contact. Very quick on email reply, on pricing and appointment arrangement for the home report. The best price after contacting a few others. A special thank you to David who was very professional and friendly when surveying. I would not hesitate to recommend. Thank you so much!🌟

S · 26 August 2024

★★★★★ 5/5

Trustpilot

Professional And Trusted Survey

Think of a survey and DM Hall immediately springs to mind, with surveyors like Roddy it’s no wonder, he came to survey my property. He was prompt, professional and spent time in the property and asking appropriate questions. His report was available without delay. All in all an excellent service

Mrs · 6 June 2026

★★★★★ 5/5

Trustpilot

Excellent Service

Excellent service provided by Tony who conducted the single survey required for marketing my Mum’s flat. He was friendly, efficient and prompt in providing the Home Report (that is a legal requirement of selling a property in Scotland) within 2 days of his visit to the property. The fees for this service from DM Hall Surveyors were fair, competitive and to my mind, value for money given the service received.

Mike · 12 April 2024

★★★★★ 2/5

Trustpilot

Not impressed.

Home report was inaccurate. Stated that flooring couldn't be inspected, there was no furniture in 3 rooms and minimal furniture in living room, stated house was furnished and occupied which was not the case. When this inaccuracy was highlighted this was then changed and returned with the question where does it say the property is furnished? Wall cupboards not assessed as items stored restricted view they said but nothing stored in one cupboard and little in other. There is a driveway but stated "on street parking" with no mention of driveway and apparently having a driveway and garage doesn't add value to property so surveyor said. Paid good money as anyone knows and felt that this home report was very poor, grading was questionable, spent approx 15 mins assessing. Wouldn't recommend.

William · 24 August 2023

★★★★★ 1/5

Trustpilot

Not impressed

I was unable to view the home report between July and September. I asked for assistance but was told to activate my account. You are using my work email and not my personal email. I do not want to have to activate an account with yet another password to view documents that I am paying for. I wanted clear instructions and an email. Also I understand that photographs were taken - there are no pictures on the home report.

Mrs · 24 September 2025

★★★★★ 5/5

Trustpilot

Swift, Efficient and Friendly

I was very impressed with the speed and efficiency of D M Hall in carrying out the survey and drafting up the Home Report. When I initially phoned, an appointment was made for the next day. The day after the visit I received their draft report for approval. Kirsten was friendly and very helpful. She gave me sound advice, answered any queries I had and clearly explained the process.

Alexa · 9 April 2024

★★★★★ 5/5

Trustpilot

honest and competitive though wordy.

I felt they were honest and willing to listen to our estate agents views also. An essential. Pricing was competitive, gladly , with a mind to our being customers many times before. Language is very guarded and 'wordy' with regards limitations on survey despite all aspects of the home being very open to view. This could be off-putting to buyers not knowing market processes. A significant change to to the previous survey on this property only two years past.

Customer · 23 August 2023

★★★★★ 5/5

Trustpilot

Excellent Service

Excellent, highly efficient service - they contacted me very quickly to arrange the survey and were available on the date I requested. The surveyor arrived on time and was very friendly, courteous and helpful throughout. I received my completed survey quickly and it was easy to access. Company kept in touch at all times throughout the process. Highly recommended.

Mark · 16 September 2024

★★★★★ 5/5

Trustpilot

DM HALL ARE ON THE BALL!

The office manager, Pam Dick was patient, polite and highly efficient.The surveyor, Andrew Milne was helpful, comprehensive in his inspection, and beyond the work of preparing a Home Report, an enormous pleasure to converse with.Beforehand we were apprehensive about the experience, especially as some of the interior decoration was tired and selling property is very stressful. Andrew was tactful, diplomatic and reassuring and fully explained the process. He fully answered all our questions. A true professional.Both Pam Dick and Andrew Milne provided an excellent service and I would highly recommend DM Hall to everyone.

Mr · 1 June 2023

★★★★★ 5/5

Trustpilot

Brilliant Firm

Could I just say how wonderful the team from DM Hall are, especially Graham Wilson, who came out to the property to do the Home Report. He was extremely friendly, took the time to explain what he was doing and why, whilst still remaining very professional. He is a credit to your business.The report was sent to us electronically and in good time, accompanied by clear instructions explaining the next steps I needed to take.I am very satisfied with the service given and would like to send my thanks for making the experience a good one.

Susan · 25 May 2023

★★★★★ 4/5

Trustpilot

Quick

Quick, easy. Staff friendly. The only downside is that you have to create yet another account and password. I guess that's just the way thing are nowadays.

Graeme · 8 October 2026

★★★★★ 5/5

Trustpilot

The surveyors arrived at our property…

The surveyors arrived at our property exactly at the agreed day and time. They worked diligently in and around our property when carrying out the survey. Questions were asked politely. A report was generated and sent out to us for approval in a timeous manner. The report was accurate a did not need changing before signing off.

Mrs · 19 September 2024

★★★★★ 5/5

Trustpilot

Good job

Kevin and his collegue were very respectful while in my property and polite.Didnt waste time and had the job done and the report back to me quickly.

New · 6 October 2026

★★★★★ 5/5

Trustpilot

Home report

Price was cheaper than expected, great communication and visiting engineer was very nice, wouldn’t hesitate to use again

James · 19 December 2025

★★★★★ 5/5

Trustpilot

Dumfries

Had a home report done by Mr Churm and a colleague in Dumfries. He was very professional, courteous and arrived right on time. The survey took around an hour. I was in agreement with all aspects of the home report. It was a very fair assessment of my home and outbuilding. Assessment was based on my home and not just other sales in surrounding area, which is always a worry when having valuation, as most were sold in need of modernisation/renovation in recent years. It's always a bit unsettling having strangers assess your home, but Mr Churm and his colleague had a contagious calmness about them that made it much less so. A very positive experience and I would definitely use this company again

Hay · 28 April 2023

★★★★★ 5/5

Trustpilot

Friendly and professional…

Exceptional friendly and professional service from receptionist to valuer. I felt I was in very capable hands. The survey was timely and I would not hesitate to recommend them.

Customer · 19 September 2026

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service. I was contacted very quickly regarding my Home Report survey and it was very easy to arrange a suitable appointment time. The surveyor was very friendly, polite and professional, and answered all of my questions. The Home Report was issued promptly and I was kept informed at all times throughout the process. Highly recommended.

Satisfied · 19 September 2024