Trusted Agent profile

DM Hall estate agents in Glasgow, Edinburgh, Stirling and 2 more

4.8

★★★★★ Excellent

2,943 reviews across 5 offices and 2 platforms

DM Hall has five offices, in Glasgow, Edinburgh, Stirling, Falkirk and Livingston. Together they have 2,943 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

3.3 / 5

33

Reviews on Google

All 5 offices

Trustpilot logo

2,910

Reviews on Trustpilot

Business-wide

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Our offices

DM Hall's five offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 33 reviews on Google only. Show every review

1/5

Google

VERY different home report. DM Hall done a seller home report for a property I've just purchased. Almost every category was completely different. Scored a 1 on electric and plumbing system on DM. Building needs a full rewire, boiler replacement and 9 of the 11 radiators replaced, all quoted from non invasive surveys, same non invasive survey DM Hall has supposedly done.

Sean · 12 September 2026 · DM Hall Falkirk

Agent replied · 12 October 2026

Thank you for your feedback. Please call the office to discuss further, that would be the best way to discuss any issues. Regards DM Hall Surveyors

1/5

Google

Contacted regarding commercial property, totally ignored. Apparently person dealing with property "Anthony" is on holiday. As noted by another individual same excuse given. This is definitely a lie seemingly done to discriminate against renters! I would advise businesses not to deal with such a dishonest company.

Y · 15 December 2025 · DM Hall Glasgow

Agent replied · 16 April 2026

Thank you for your comments. I have checked with the office and can confirm Anthony was on holiday. If you email marketing@dmhall.co.uk with your name and contact details we will be happy to discuss this with you. Regards DM Hall Surveyors

1/5

Google

If you would like your property grossly under valued with a poor sale's team. Or even a valuation that isn't worth the paper it's written on. I highly recommend using DM hall. Disastrous experience in both selling and valuing 2 seperate property's.

Bernard · 20 November 2024 · DM Hall Edinburgh

1/5

Google

APPALLING AND UNPROFESSIONAL!! I have been interested in a commercial property in Ayr which has been on sale for more than 6 months. I have phoned over 20 times to get a viewing appointment for the property and I get told I will be contacted back as the property agent "Anthony" is on holiday or out of office, which has been the case for over 3 months now. The staff is simply uninterested in dealing with customers and the property agents are lazy, showing very little effort towards selling the property. I emailed recently again, regarding this complain, yet have received no response. WOULD NEVER RECOMMEND someone to sell their property through this company as the staff is lazy and uninterested in doing their job.

Haroon · 16 November 2024 · DM Hall Glasgow

5/5

Google

Rating only, no written review.

Ian · 27 October 2024 · DM Hall Falkirk

Agent replied · 22 November 2024

Thank you for sharing a 5* review.

1/5

Google

More interested in politics than service. Very poor.

Douglas · 21 October 2024 · DM Hall Edinburgh

5/5

Google

I've recently made an offer on a property on Baird Lumsden's books, whilst I was unlucky in the purchase the correspondence I had with the Agents was very pleasant and they seemed to be taking care of their clients and taking a real interest in the best outcome of the sale. Will definitely consider them if I were ever to sell.

Emma · 2 May 2024 · DM Hall Stirling

Agent replied · 11 June 2024

Dear Emma, Thank you for taking the time to leave a review and a recommendation. We appreciate the feedback.

5/5

Google

What can I say ?? I am so glad that I had chosen them to market my property. Not a run of the mill sale, a few quirks, but the staff made big efforts to ensure things went as smoothly as possible. Always on hand to answer queries or find answers. ( I had a few). Always patient. Always professional but most of all welcoming and friendly. Nothing was too much trouble. Highly recommend them. Thank you Baird Lumsden and all of your staff.

Carol · 2 May 2024 · DM Hall Stirling

Agent replied · 9 June 2024

Dear Carol, Thank you for taking the time to leave a review and recommendation for the team at Baird Lumsden. We are delighted to receive this feedback. All the best with the next steps.

2/5

Google

Cutting corners on assessments and causing issues with incorrect EPC assessments. Managed to lower our EPC by a whole 15 points while only improvements had been made from prior. Thankfully due to getting an independent assesor out. This anomaly has been fixed. Be wary.

Joe · 26 March 2024 · DM Hall Falkirk

5/5

Google

I have used DM Hall on more than one occasion now for home reports for residential sales. I would reccomend the team in Falkirk. Joanne Taylor in the office was very helpful and David Telford the surveyor was great to deal with explaining everything I needed to know. All in all a pleasant and professional experience.

Craig · 26 March 2024 · DM Hall Falkirk

Agent replied · 25 August 2024

Thank you for sharing such a kind review for the team in Falkirk. We are delighted to receive this feedback and we appreciate the repeat business. Best regards DM Hall Chartered Surveyors

5/5

Google

Rating only, no written review.

Gerard · 3 May 2023 · DM Hall Stirling

Agent replied · 11 June 2024

Thank you for taking the time to leave a 5* review.

5/5

Google

Rating only, no written review.

Jeanette · 16 April 2023 · DM Hall Glasgow

5/5

Google

Rating only, no written review.

George · 3 May 2022 · DM Hall Stirling

5/5

Google

Excellent service from start to finish. I dealt with both Courtney and Duncan who helped through entire process and made it effortless. Would highly recommend. Thank you!

Sean · 16 April 2022 · DM Hall Stirling

5/5

Google

Baird Lumsden's Bridge of Allan branch acted for us in a quite complicated (in planning terms) development plot sale, conducted in the difficult circumstances of a national lockdown. At all times I was impressed by their grip on the issues and the the subtlety of their understanding of the market, the subtleties of the planning process, and the behaviour of prospective buyers. As well as their market knowledge, I thought the standard of service exceptionally high, especially as this was not an especially high-value site by their standards. Highly recommended!

Colin · 16 April 2022 · DM Hall Stirling

5/5

Google

Rating only, no written review.

Craig · 3 May 2021 · DM Hall Stirling

5/5

Google

Fantastic service and brilliant out come from sales process.

Justin · 16 April 2021 · DM Hall Stirling

1/5

Google

If I could give less than 1 star I would . I had my property valued From This Mob just a few days ago . The guy who came to my house Clearly had no clue at all on how to value MY property , but instead started looking for COMPARISONS etc . That's all fine and well but you would then need to compare like for like to value equally. Also stated that he would need to research the area and conclude a valuation. DM HALL are a joke outfit I expected the surveyor to value MY PROPERTY not go looking to research the area or find comparisons. VALE THE PROPERTY AS AND WHEN YOU SEE IT , DONT LOOK TO COMPARE IT WITH ANYTHING ELSE YOUR JOB IS TO VALUE THE PROPERTY THAT YOU GO TO SEE . CLOWNS

Keith · 19 June 2020 · DM Hall Edinburgh

5/5

Google

Great customer service & very friendly helpful staff

Derek · 3 May 2020 · DM Hall Stirling

1/5

Google

Rating only, no written review.

C · 3 May 2020 · DM Hall Stirling

4/5

Google

Very professional.

Luis · 16 April 2020 · DM Hall Glasgow

Agent replied · 11 June 2024

Hello Luis, Thanks for the positive feedback. We really appreciate you taking the time. Regards, DM Hall Marketing Team

5/5

Google

DM Hall conducted a scheme 2 home buyers report for me and did a great job. I was purchasing a house and wanted a second opinion. It cannot be understated how thorough, helpful and professional the surveyor, Paul, was, as well as the staff who provided the quote and booking.

Gordon · 16 April 2020 · DM Hall Glasgow

Agent replied · 9 June 2024

Hello Gordon, Thanks for taking the time to provide such great feedback - we really appreciate it.

4/5

Google

Rating only, no written review.

Alex · 20 June 2019 · DM Hall Edinburgh

1/5

Google

Dreadful company. Undervalued my property and then correctly valued it after I pointed out the value of similar properties in the area. Why did I have to point this out to a "qualified" surveyor that was charging me £480 per hour? This was followed by myself and the lawyer having to chase them up for the survey and epc certificate 26 days after they had taken the payment. do yourself a favour and go elsewhere.

Anne-Marie · 20 June 2019 · DM Hall Edinburgh

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about DM Hall

Which DM Hall office has the most reviews?

Glasgow has the most, with 2,712 reviews rated 4.8 out of 5, followed by Edinburgh with 2,674.

Where are the DM Hall offices?

The five DM Hall offices, by town:

  • Edinburgh: 17 Corstorphine Road, Edinburgh, EH12 6DD
  • Falkirk: Unit 6a, The Courtyard, Callendar Business Park, Falkirk, FK1 5RL
  • Glasgow: 12 Bothwell Street, Glasgow, G2 6LU
  • Livingston: Address Unit 12, Grampian Ct, Beveridge Square, Livingston, EH54 6QF
  • Stirling: The Mill, Bridge of Allan, Stirling, FK9 4JS

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