Every review we hold for the Stevenage office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe whole experience with William h Brown was excellent for us, from the first viewing until the exchange. Deniz helped us a lot with the mortgage application and was always available + ready to sort out anything. Jack was there throughout the whole purchase process making our communication very easy and pleasant. I liked their approach and professionalism, highly recommended!
Angela · 16 May 2024
Agent replied · 15 June 2024
Many thanks Angela Papa for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Jack at William H Brown Stevenage. From the moment we started our property search, Jack went above and beyond to ensure a smooth and stress-free experience.
Jack’s dedication, expertise, and friendly demeanor made our home-buying journey enjoyable. I highly recommend him to anyone seeking a professional estate agent.
George · 25 July 2024
Agent replied · 24 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation George! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmbica at William H Brown was excellent from start to finish while helping us arrange the mortgage for our new property. She was professional, incredibly helpful, and always just a phone call or email away whenever we had questions. The whole process felt smooth and well-supported thanks to her. We’d definitely recommend her to anyone looking for a reliable and knowledgeable mortgage advisor.
Luke · 3 December 2025
Agent replied · 24 December 2025
Thank you for your kind words, we are delighted to hear that Ambica provided you with a smooth and well-supported mortgage experience. Our team takes pride in providing reliable and knowledgeable service to all our clients. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThanks to you all at William H Brown. Especially Jonah and Jack. You have made the experience of buying my first home simple and exciting. Thank you both for your patience, availability and professionalism in the face of my many queries.
You guys have been amazing!
Pete · 15 December 2024
Agent replied · 22 December 2024
Thank you for taking the time to leave us your 5* review Pete! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had the pleasure of working with Deniz, a mortgage services manager, on my recent home purchase. Throughout the entire mortgage process, Deniz was extremely knowledgeable, responsive, and helpful.
Deniz took the time to explain each step of the mortgage application and loan process in detail, ensuring I understood all the terminology, documents, and timeline. Whenever I had questions or concerns, he responded promptly and patiently to address them.
Super Happy!!!
V · 20 August 2023
Agent replied · 15 June 2024
Thank you for your superb 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently purchased our first property with William H Brown Stevenage. Deniz the mortgage advisor was brilliant and helped us get a far better mortgage than we thought possible. Jack was also amazing from sales and helped us throughout the journey. Big thank you to Jack, Deniz and the sales team for all their help.
Mxtt- · 1 June 2024
Agent replied · 15 June 2024
Hi Mxtt, thank you for sharing your positive experience with us! We're thrilled to hear that Deniz and Jack provided you with excellent service during your first property purchase. We'll make sure to pass on your kind words to them and the rest of the team. If you ever need assistance in the future, feel free to reach out.
★★★★★ 5/5
GoogleAlan was fantastic during the house viewing - friendly, professional and very knowledgeable. Made the whole experience smooth and enjoyable!
Steven · 18 August 2025
Agent replied · 8 September 2025
Thank you for your positive feedback! We are thrilled to hear that Alan provided a great experience during your house viewing. Our team takes pride in providing friendly, professional, and knowledgeable service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDeniz was extremely helpful, supportive and reassuring throughout the whole process. As first time buyers, we didn't know all the ins and outs of buying a house but Deniz explained everything very thoroughly and is clearly very knowledgeable and experienced.
Would 100% recommend to anyone looking for a mortgage advisor to help with their house purchase!
Shaun · 17 March 2024
Agent replied · 15 June 2024
Thank you Shaun Allin for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMe and my partner have recently brought our first home through WilliamHBrown. We had the pleasure of Jack and Alan handling this property. They have been so helpful and everything ran so smoothly. I would highly recommend them and their exceptional service ! Thank you so much, Teegan
Teegan · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, Teegan! We are thrilled that Jack and Alan provided exceptional service and helped make the purchase of your first home a smooth experience. We truly appreciate your recommendation and value you as a customer. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat experience with my mortgage advisor, Ambica at William H Brown. Absolutely professional, supportive, and always quick to respond to calls and messages. I was guided through every step until my mortgage offer was smoothly secured. Highly recommended for excellent customer experience and service.
Donatus · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words, we're so glad we could provide you with a smooth and professional mortgage experience through the help of our wonderful advisor, Ambica! We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWilliam H Brown in Stevenage handled the sale of our property, and Jack was exceptional in managing the sales process. His communication regarding the entire sale process was great at every step, ensuring everything went smoothly from start to finish. We highly recommend him for anyone looking for a hassle-free experience in selling their home.
Theajo · 17 March 2024
Agent replied · 15 June 2024
Thank you Theajo N for taking the time to leave us your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thank you to Deniz and Jack , they did a wonderful job for us ! Deniz has a great communication, he helped us with everything we needed, so accurate and always ready for everything we asked for ! We are so thankful for the results !
J · 25 July 2024
Agent replied · 24 August 2024
Hi J J, thank you so much for your kind words! We're thrilled to hear that Deniz and Jack provided you with excellent service. Your satisfaction is our top priority, and we're grateful for your appreciation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmbica was very helpful with our mortgage. She answered all our questions. Thanks to her for support.
Halim · 1 September 2025
Agent replied · 8 September 2025
Thank you so much for your positive feedback! I am thrilled to hear that I was able to assist you with your mortgage and answer all of your questions. It was my pleasure to provide you with the support you needed. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have just completed on the sale of our house and can thoroughly recommend Jack and the team at WH Brown at Stevenage. The complete process has been smooth from their assistance in presenting the house, finding a buyer and navigating the whole sales process. The team have acted professionally throughout and have always been available to answer any queries.
Caroline · 18 November 2023
Agent replied · 15 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJack and the team at WHB in Stevenage were fantastic from start to finish, always at the end of the phone when needed and guided the sale seamlessly through to completion. Professional and courteous and I wouldn't hesitate to recommend!
Kerry · 17 October 2024
Agent replied · 24 October 2024
Many thanks for your glowing 5* review Kerry! We're thrilled to hear that Jack and the team provided you with professional and courteous service throughout your sale. Your recommendation means a lot to us. Best wishes, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe would like to say thanks to Ryan, Grant and Nathan.
Ryan and Grant tried to help us with our property selling. Especially Ryan, he looked after our property while showing people around and asked them to put on shoe covers. Also he tried to get feedback after viewings. Although in the end we decided to take it off the market and rent it out, we still appreciate all the help from the sales team.
Nathan took over when we decided to rent it out, and he gave us a lot of information about what to do, and suggested electricians and plumbers to get the property ready at a reasonable price. It only took one Saturday viewings and Nathan managed to let the property out. Amazing.
Good service, always approachable and friendly. Definitely a five star.
L · 16 June 2021
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us a five-star review.
★★★★★ 5/5
GoogleA great service from Jack, John and the team, supporting us and being on call through what felt like a complicated house purchase and sale. Ready to explain matters and respond to queries, I would recommend wholeheartedly to anyone looking to sell their property
Alan · 25 July 2024
Agent replied · 24 August 2024
Hi Alan, thank you for your kind words about Jack, John, and our team at William H Brown Estate Agents Stevenage. We are delighted to hear that we could support you through your house purchase and sale. If you need any further assistance, please feel free to reach out to us. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBest housing agent in Stevenage. Courtney and Steve was amazing. They were really helpful from the beginning and after signed the contract as well. Especially Courtney was quick on responding on to the calls or direct visit. 5 star rating
Blue · 26 September 2024
Agent replied · 24 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery good Estate Agent, they find me a house and thank you Deniz for helping with mortgage and everything you done for as,
Always happy to help anytime after office hours , Deniz really appreciate for your help
I really recommend him as Mortgage broker.
5 star plus i can give him..
Avni · 16 February 2024
Agent replied · 15 June 2024
It’s really lovely to read another 5* review and recommendation Avni. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDeniz has been amazing all throughout the process!
Deniz has always been positive even at times where I would get worried here we are now finally with a mortgage offer.
Deniz is friendly, hardworking and extremely helpful!
I would not hesitate to recommend Deniz to everyone especially to my family & friends!
Jovens · 16 February 2024
Agent replied · 15 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSteve and Courtney were absolutely amazing and provided excellence service during our rental move. Myself and my family had a wonderful experience with both of them, specially Courtney, she made our moving so much easier and without stress. Each time I had a problem and I called the office she resolve it straight away with no problems.
Patrycja · 19 October 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleSteve and Courtney were fantastic at William H Brown!
They made the rental process easy, they responded quickly and were helpful. Everything was handled professionally and I felt well taken care of. Highly recommend!
Sandra · 15 December 2024
Agent replied · 22 December 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Sandra! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSteve and Ryan have been absolutley amazing from start to finish, from viewing the property up to moving into our new place. Really nice guys extremley and helpful and professional couldnt ask for anyone else better !
J · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that Steve and Ryan provided you with an amazing experience throughout the entire process. Our team is dedicated to making our customers' moving journey as smooth and stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had our property on the market for a while with another agent and took on William H Brown Stevenage after our viewings didn't seem to be getting us offers. Craig, Ryan, Grant and the team were friendly, approachable and responsive, and were able to get two offers on the first day of viewings! Very pleased with the service provided and by the results they achieved. We would definitely use them again in the future.PositiveResponsiveness, Quality, Professionalism
Sonny · 16 June 2021
Agent replied · 15 June 2024
Hello Sonny, thank you very much for taking the time to leave us with such a lovely review of our team here in Stevenage. We're so happy that you would decide to use our services again and if there is anything we can ever help with, please don't hesitate to get in touch!
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