Every review we hold for the Stevenage office, from every platform, shown as written. First names only.
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5/5
TrustpilotAshley has been outstanding with hisβ¦
Ashley has been outstanding with his help and support toward finding a new home! He is very flexible and accomodating agent when booking viewings and providedsound advice when matching a home that met my requirements.I would definitely work with Ashley again - Thank you.
Mr Β· 12 May 2020
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5/5
Trustpilot1st class service all round
I have carried out two property sales in the last twelve months with Agent Hybrid and they have performed fantastically during both of these transactions .The initial surveys which were carried out at both properties resulted in reasonable evenly balanced assessments with realistic assessments of the property values.The quotations for their services were also reasonable for the service they give ,with no hidden fees and they explained in detail how the transaction with themselves would take place.There appears to be a good structure in place with Ashley handling the surveys/quotations , James handling the sales and promotion the property is on the market and Yasemin handling the administration and after sales service once an offer is accepted .All three were able to give me sound advise in their areas when I called on them for guidance . As this is a local estate agents I did feel that you received a more personal touch and as the same three people were dealing with me the whole time it indicates a low staff turnover which.For these reasons I would recommend that this estate agent is one to always be included on a short list when your selection of an estate agent takes place.
Alex Β· 16 July 2022
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5/5
TrustpilotThanks Agent Hybrid
Thanks Ashley & James. Really appreciate the absolute professionalism and support throughout the process - from the very first meet to collecting keys, you were consistently great and i couldn't fault you one bit. You helped made our dream a reality- keep doing what you do.
Andy Β· 5 February 2019
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5/5
GoogleFantastic estate agent from start to finish ! Got the job done as moving is one of the most stressful things you may do . Would recommend them π― . Annette Geary β¦
Annette Β· 3 April 2025
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5/5
TrustpilotUse them!
Excellent service, very professional and helped us to sell our home fast. We could not fault James and his team, absolutely brilliant from start to finish, especially with the photos and assisting with the sale as we have moved halfway across the country.
A Β· 31 July 2019
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5/5
TrustpilotGreat Service from start to finish
We sold and brought a house through Agent Hybrid and the service was amazing. Ashley, James and Yasemin were all very helpful and made the process very easy. Communication was great. I would highly recommend their services.
Mr Β· 16 March 2021
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5/5
TrustpilotFriendly & Helpful Staff
Thank you to Agent Hybrid for a smooth process in buying our first property. Yasemin was extremely helpful and friendly throughout and kept on top of things to ensure everyone in the chain kept to timescales.
Maddie Β· 16 March 2021
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5/5
GoogleGreat experience as a buyer. They gave us the cutest box of goodies when collecting the keys which was so nice!!
Thanks so much for all the work
Psjvideo Β· 14 April 2025
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5/5
TrustpilotAshley and James were veryβ¦
Ashley and James were very professional, responsive and considerate. We couldn't see any difference in the service we received from them compared to the more traditional estate agent. I would highly recommend Agent Hybrid to anyone selling their home.
Mr Β· 3 August 2019
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5/5
TrustpilotAshley and James were veryβ¦
Ashley and James were very professional, responsive and considerate. We couldn't see any difference in the service we received from them compared to the more traditional estate agent. I would highly recommend Agent Hybrid to anyone selling their home.
Mr Β· 3 August 2019
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5/5
GoogleI bought a property through Agent Hybrid a couple of years ago. Our main contact was Ashley. He was very helpful and answered any questions we asked.
When we came to selling the property recently, it was a no brainer to put the property on the market with Agent Hybrid. This time our contact was with Yasmin, again very helpful and kept us well informed on progress buy email and phone calls.
Ricky Β· 28 August 2022
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1/5
GoogleThis agency is the worst agent I have rented a house from. They have terrible customer service, they claim to manage the property but would not fix the things in the property or deal with issues when needed. I would not recommend their services.
Edit:
No I am not an anonymous troll with nothing better to do. I had a contract to live in your property and I made all the compliants to your company during my tenancy and nothing was done to address the issues. You need to do better with customer service and addressing issues when they make living in you property unpleasant. This is a for you to address issues within your business that can be done better.
Good Β· 25 May 2021
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5/5
TrustpilotFantastic Service
Both James and Ashley were brilliant with helping us find our perfect home. Easily contactable, very speeding with gaining information we had requested. Both extremely friendly. Would definitely recommend their services. Thanks so much again guys, youβre fab.
Mr Β· 6 August 2019
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5/5
TrustpilotFantastic Service
Both James and Ashley were brilliant with helping us find our perfect home. Easily contactable, very speeding with gaining information we had requested. Both extremely friendly. Would definitely recommend their services. Thanks so much again guys, youβre fab.
Mr Β· 6 August 2019
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5/5
TrustpilotAn ideal first-time renting experience
My girlfriend and I rented our first flat from Agent Hybrid in Stevenage, and could not have asked for a better renting experience. I've heard horror stories from friends about experiences with other agents, but we didn't see any of the common gripes you often hear. All of the team were friendly and helpful. Any issues (electrical, plumbing & general maintenance etc.) in the flat were dealt with extremely quickly - often on the same or next day. When we left we had a quick walk around with Ashley, and got our full deposit back with no issues at all. A lovely flat and not a single complaint about the service we received from Agent Hybrid - Couldn't have asked for better.
Matthew Β· 7 May 2021
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5/5
TrustpilotThank you
Thank you, Yasemin! This was a particularly difficult case purely due to the fact it was an 8 month process with many difficult hurdles to get over.
Katrina Β· 24 March 2025
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5/5
TrustpilotAshley and his team did a excellent jobβ¦
Ashley and his team did a excellent job with the selling of my house, Natalie was very helpful, answering all my queries. Great team work.
Janet Β· 29 April 2022
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5/5
TrustpilotVery pleased customers
Really quick process, very friendly, helpful and professional from start to finish and even the after care has been great. From the get go Ashley was very througher making sure he captured all the detail of our home.
Mr Β· 27 December 2017
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5/5
TrustpilotVery pleased customers
Really quick process, very friendly, helpful and professional from start to finish and even the after care has been great. From the get go Ashley was very througher making sure he captured all the detail of our home.
Mr Β· 27 December 2017
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5/5
Trustpilot100% recommend
We cannot fault Ashley and the team! From the valuation and photos, right through to completion, they were amazing.
Kim Β· 27 September 2022
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5/5
TrustpilotThe best choice I made using Agentβ¦
The best choice I made using Agent Hybrid. Kept me informed every step of the way. Even during this difficult time of covid 19 they kept it going for me. Would highly recommend. The best estate agent in stevenage, I believe this to be the case due to Ashley and Jame's passion for the business. Also we had very professional photos which really helped sell our home quickly. Was only on the market 3 wks and sold on a good price
Mrs Β· 5 May 2020
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5/5
GoogleI would definitely highly recommend them, very professional and polite, got back to me about a room and even if the room is gone after you booked your viewing, they always find something else for you around your chosen area to live, got a viewing very quickly and now im happily living in their accommodation, definitely worth going if you are looking for a shared accomodation :)
Stacey Β· 28 August 2022
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5/5
TrustpilotThe staff were friendly and helpful
The staff were friendly and helpful. They organised an Open day for viewing my property right at the beginning of marketing my property, using their Client Lists. This resulted in finding a first-time buyer, willing to pay above the asking price with whom the sale did go through to completion. I was kept in touch with them all through the conveyancing process, by their after sales person. So no complaints.
MA Β· 17 March 2022
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5/5
TrustpilotHighly recommend Agent Hybrid
Would highly recommend using Agent HybridBoth Ashley and James were very friendly and professional to deal with during the process of selling our property. Our property looked grate in the photos and marketing information.
Mr Β· 12 December 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.