Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a great viewing of a property with Ryan from Robert Ellis. He was friendly, knowledgeable, and took the time to show me around properly and answer all my questions. I’m now renting the property, and Ryan was excellent in ensuring all …
Rachel · 22 February 2026
Agent replied · 22 August 2026
Really appreciate your feedback, Rachel. It's fantastic to hear that your property viewing with Ryan from Robert Ellis Estate Agents and Lettings, Stapleford was both informative and enjoyable. We're pleased he was able to address all your … More
★★★★★ 5/5
GoogleWe are very much pleased with the service received from Robert Ellis , Stapleford. I would like to thank Ms. Debbie who was assisting us from initial consultation to the final sale. She is very professional and approachable. Her expert guidance was very helpful throughout the process. Thank you Debbie.
Jincey · 22 December 2025
Agent replied · 22 August 2026
Your wonderful feedback truly warms our hearts. We are so pleased to know that the service you received from Robert Ellis Estate Agents and Lettings, Stapleford met your expectations. It is fantastic to hear that Ms. Debbie's professional … More
★★★★★ 5/5
GoogleWe had a great experience with Helen Sutton. She was very friendly, professional and helpful when showing us the property. She answered all our questions and made the whole process easy and stress-free. We really appreciated her help and would definitely recommend Helen!
Monika · 6 October 2026
★★★★★ 5/5
GoogleLouise Jowett was welcoming and friendly from our first meeting. We felt looked after and listened to throughout the appointment. We look forward to any future meetings we have with Louise and any of the team.
Lizzie · 13 April 2026
Agent replied · 25 May 2026
Lizzie, thank you so much for this lovely mention of Louise, she really does make every client feel at home, so it's great to hear that came through from the very first meeting. We'll make sure she sees this. Looking forward to seeing you … More
★★★★★ 5/5
GoogleHelena was very lovely at a house viewing yesterday, she made me feel very comfortable and I left feeling happy 😊 …
Hayley · 22 July 2026
Agent replied · 3 August 2026
Thank you, Hayley, for your lovely review. We’re delighted to hear that Helena made you feel comfortable and welcome during your viewing. … More
★★★★★ 5/5
GoogleHelene was professional, friendly, and very helpful throughout the viewing. She answered all our questions clearly and made the experience smooth and comfortable. A great agent and a credit to the team.
Peter · 11 May 2026
Agent replied · 24 May 2026
Peter, thank you so much for this, it really means a lot to hear that Helene made the viewing feel so easy and comfortable for you. She genuinely cares about the people she works with, and knowing she answered everything clearly and left a … More
★★★★★ 5/5
GoogleLouise Jowett was very helpful, professional, friendly and a pleasure to deal with. She was knowledgeable about the property I viewed, was able to answer all questions, and gave an overall pleasent and relaxed viewing experience.
Shani · 10 April 2026
Agent replied · 25 May 2026
Shani, thank you so much for this - it's really lovely to hear. Louise will be absolutely thrilled to read your kind words. She genuinely cares about making viewings feel easy and relaxed rather than pressured, so knowing that came across … More
★★★★★ 5/5
GoogleThank you Louise Jewett for showing us around this property. Was there on time & did a great job.
Nick · 8 August 2026
Agent replied · 16 August 2026
Nick, really glad Louise looked after you so well during the viewing. Being on time and making the whole experience smooth matters a lot to us, so it's great to hear she delivered on both. We'll make sure she knows you said so. Hope the … More
★★★★★ 5/5
GoogleWe just had our six-month house inspection with Robert Ellis Stapleford yesterday. As always, Helene Sutton was kind, professional, and willing to help, leaving no question unanswered. The customer service is excellent. Thank you!
Neri · 30 April 2026
Agent replied · 7 May 2026
Thank you, N, for your 5-star review of Robert Ellis Estate Agents & Lettings Stapleford. We greatly appreciate your positive feedback and are thrilled to have met your expectations. Your satisfaction is our priority. … More
★★★★★ 5/5
GoogleRyan-Troth was excellent today, he answered all of my questions regarding the property and was very nice
Jordan · 19 August 2026
Agent replied · 19 September 2026
Thanks, Jordan! I'm thrilled to hear that Ryan-Troth provided excellent service and was able to answer all your questions. We always aim to make the experience enjoyable and informative. … More
★★★★★ 5/5
GoogleWith thanks to Beth & the team for selling my property and getting everything over the line in a timely manner.
Everyone’s been fab at all times - much appreciated.
Wojciech · 20 May 2026
Agent replied · 23 May 2026
Wojciech, thank you so much - this really means a lot to hear. Beth will be thrilled to read this, and I know the whole team worked hard to get your sale through smoothly. It was a pleasure looking after you, and we wish you all the best in … More
★★★★★ 5/5
GoogleThank you Helen Sutton for a fantastic visit to a beautiful property yesterday. Very helpful and informative. Much appreciated.
Hannah · 5 August 2026
Agent replied · 16 August 2026
Hannah, thank you so much for this, it really means a lot. I'm glad the visit felt worthwhile and that you found it both helpful and informative. It's a beautiful property and it's always lovely to hear when someone connects with it. Hope … More
★★★★★ 5/5
GoogleWe would definitely recommend using Robert Ellis in the sale of a house. From valuation, to photography, marketing and the selling process itself, the whole team were lovely. Debbie kept us informed every step as our sale went through successfully .
Caroline · 22 February 2026
Agent replied · 22 August 2026
Thank you, Caroline, for your glowing review of Robert Ellis Estate Agents and Lettings, Stapleford. We are truly pleased to hear that our entire team, from valuation to successful sale, contributed positively to your house-selling … More
★★★★★ 5/5
GoogleRyan is very helpful and willing to answer our questions for the property. Thanks again for his professional service.
Jan · 4 August 2026
Agent replied · 16 August 2026
Jan, thank you so much for taking the time to share this. Ryan really does go above and beyond to make sure every question gets answered properly, so it means a lot to hear this. We are lucky to have him. Hope everything goes smoothly with … More
★★★★★ 5/5
GoogleWe recently used Robert Ellis to sell our house. We had the amazing Debbie as our estate agent. Our house move was tricky with a few issue along the way, but Debbie really took the stress out of it for us. She was always happy to help with any of our queries and guided us through the process. Debbie was friendly, polite and always got back to us quickly. We would recommend Robert Ellis to others looking at selling / buying.
Thank you so much Debbie!
Sarah & Tom
Sarah · 2 January 2025
Agent replied · 9 January 2025
Dear Sarah & Tom,
Thank you for your glowing review and for awarding us a 5-star rating. We are thrilled to hear about your positive experience with Debbie at Robert Ellis. We are proud to have her on our team, and it is wonderful to know she helped alleviate the stress of your house move. Your recommendation means a lot to us.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleLewis Jowett is very professional at the same time friendly as well. She has patience to answer all our questions and show us around.
Thanks
JomoleJoji · 21 June 2026
Agent replied · 19 June 2026
Hi JomoleJoji,
Thanks so much for your review. I'm glad you stopped by and shared your thoughts. If there's anything you loved or think we could do better, feel free to let me know. Hope to see you again soon!, Neill Millward
★★★★★ 5/5
GoogleAfter suffering a stressful and complicated process in the sale and purchase of our property chain , Beth was brilliant throughout the entire process and went above and beyond to assist. We are very grateful for Beth’s help and kindness , Gemma and Paul
Paul · 22 January 2026
Agent replied · 22 August 2026
Really appreciate your kind words, Paul. We are glad Beth could provide exceptional support during the stressful and complex property chain process. Your acknowledgment of her dedication truly means a lot to us. Thank you for choosing Robert Ellis Estate Agents and Lettings, Stapleford.
★★★★★ 5/5
GoogleThank you Ryan for the excellent service during the property viewing. Your professionalism, clear communication, and helpful approach made the experience efficient and enjoyable.”
Rudo · 25 June 2026
Agent replied · 26 June 2026
Rudo, thank you so much for taking the time to leave this. It is great to hear that Ryan made the viewing such a positive experience for you. Clear communication and a helpful approach matter hugely when you are making such an important … More
★★★★★ 5/5
GoogleI was very happy with my experience with Ryan Troth-Humphreys from Robert Ellis, Lettings Negotiator. He was professional, and very friendly during the reviewing. Ryan was very keen on propety's status andmaintanance as well as fulfilling tenents requirements. It was a pleasure dealing with him alongwith colleagues at Robert Ellis.
Shanika · 22 November 2025
Agent replied · 22 August 2026
Thank you, Shanika Hemachandra, for sharing your positive experience with Ryan Troth-Humphreys at Robert Ellis Estate Agents and Lettings, Stapleford. It's wonderful to hear that Ryan's professionalism and friendly approach made the … More
★★★★★ 5/5
GoogleHelene Sutton was extremely efficient & also extremely helpful. I didn’t have to wait around for her to come, in fact she was early, which is a big plus for me, it shows how efficient that my application is going to be treated.. I’ve never private rented before, I explained this to Helene & she couldn’t have been more helpful & I know that the service I will get here on in, will be excellent too.. I also feel that any questions I may have, if Helene doesn’t know the information, she’ll go & find out for me, therefore making my experience with the agency a lot smoother & less of a headache.
Hayley · 12 December 2024
Agent replied · 9 January 2025
Dear Hayley Hodgson,
Thank you for your glowing review. We are delighted to hear that Helene Sutton provided you with efficient and helpful service. Her commitment to delivering exceptional customer experiences is a fundamental aspect of our team's approach. We appreciate your trust in us as you embark on your private renting journey and look forward to assisting you with any further inquiries.
Best regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleLouise was really lovely and welcoming, and she was already at the property waiting for us when we arrived. She took the time to understand our needs and listened carefully as we explained that although the property is a beautiful home, it …
Mrs · 22 January 2026
Agent replied · 22 August 2026
Dear Mary Ajijola,
Thank you so much for your wonderful feedback. We are thrilled to hear that your … More
★★★★★ 5/5
GoogleThanks Helene for the guided tour. Will always be a pleasure.
rgds.
R · 8 September 2026
Agent replied · 19 September 2026
I'm so glad you enjoyed the guided tour with Helene! It’s always a pleasure to share our properties with someone as enthusiastic as you. Looking forward to seeing you again!
Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleLouise Jowett showed us round a property in Trowell yesterday. Can't fault her professionalism or approach. She arrived on time, seemed very knowledgeable about the property and reason for sale and was friendly and helpful. Unfortunately the property didn't meet our requirements but based on our interaction I have a favourable opinion of Robert Ellis Estate Agents
Robert · 22 September 2026
Agent replied · 30 September 2026
Thank you for sharing your experience with Louise! I'm glad she made a positive impression with her professionalism and knowledge. Even though the property wasn't the right fit, your kind words about our team mean a lot to us. Hope we can help you find the perfect place soon!
Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleI had a fantastic experience working with Helene Sutton at Robert Ellis Estate Agents. From start to finish, Helene was professional, responsive, and incredibly helpful throughout the entire process. …
Brian · 29 April 2026
Agent replied · 25 May 2026
Brian, thank you so much for this, it genuinely means a lot. Helene is brilliant at what she does, and hearing that she made the process feel smooth and stress-free is exactly what we hope for. Her attention to detail and care for the … More
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