Trusted Agent profile
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★★★★★
1,255 reviews across 1 platform
32 Derby Road, Stapleford NG9 7AA
Robert Ellis's Stapleford office at 32 Derby Road is rated 4.9 out of 5 across 1,255 reviews on 1 platform, including 1,255 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Robert Ellis. Each award is assessed separately from the review sites.
Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
5/5
GoogleLouis was brilliant in showing me the house and I have moved forwards with an offer, Thankyou
Sean, I'm thrilled to hear that Louis made such a great impression during your house showing! It's fantastic that you're moving forward with an offer. Best of luck with the next steps, and thank you for sharing your experience. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleDavid and I moved into the property on March 28th. Helene Sutton and Ryan were extremely helpful and friendly throughout the whole process, from booking the initial viewing to the handover of the keys. Moving house can be very stressful, so …
Danielle, thank you so much for sharing this. Moving into a new home is such a big deal, and I'm really glad Helene and Ryan made the whole journey feel a little easier for you and David. From that first viewing right through to getting … More
5/5
GoogleClaire Greensmith, the Branch Manager at Robert Ellis in Stapleford was the agent in charge of our sale and we could not praise her enough. Claire was organised, calm and efficient, answered our queries whether by email or phone very …
John, thank you so much for this, it genuinely means a lot. Claire is exactly the kind of person who makes a real difference in what can be such a stressful process, and hearing how she kept everything together through a long chain is … More
5/5
GoogleLouise Jowett was helpful polite and honest when we viewed a house with her yesterday. She found helpful information about the property and shared this with us. I highly recommend Robert Ellis
Kate, thank you so much for this. Louise is brilliant at what she does and it is great to hear she was honest and well-prepared during your viewing. Going the extra mile to find useful information about the property really does make a … More
5/5
GoogleAs always, Helene was friendly and helpful. She arrived on time and carried out the inspection in a professional manner.
Thank you, Ray Jennings, for awarding us a 5-star rating at Robert Ellis Estate Agents and Lettings, Stapleford. Your feedback is invaluable, and we are grateful for your support. We look forward to serving you again in the future. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleRyan is a delightful & friendly young man…He was very professional & respectful of my home. Even my little dog took to him. Ryan asked me was there any thing I needed attention to & after explaining about …
Sandra, thank you so much for this lovely review! Ryan really is a great guy and it's brilliant to hear he took such good care of you and your home. The fact that even your dog approved says a lot! And it's great he sorted that patio door … More
5/5
GoogleRyan was incredibly helpful and made the entire letting process extremely easy and quick! He was always available for questions and we couldn’t have asked for a better letting agent :)
Catarina, thank you so much for this. Ryan really does go above and beyond, so it means a lot to hear he made the whole process feel easy and that you always felt supported when you had questions. I will make sure he sees this, he deserves … More
5/5
GoogleHelene was extremely helpful with the viewing i went for. She answered all my questions and made me feel welcome in the property, thank you again Helene.
Thank you, Dale, for your fantastic five-star review. We’re delighted to hear that Helene was so helpful, answered all your questions and made you feel welcome during the viewing. … More
5/5
GoogleBig thank you to Helene Sutton for all your help, and arranging the repair of the service ramp to the front door so quickly
Really appreciate your 5-star rating of Robert Ellis Estate Agents and Lettings, Stapleford. It’s wonderful to receive such positive feedback. We are heartened by your satisfaction and look forward to assisting you again in the future. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleHelene was amazing showing us around a rental property, telling us everything that we needed to know
Thanks for the kind words, Leigh! I'm thrilled to hear that Helene made your property tour a great experience. It's important to us that you feel informed and comfortable during your search. If you have any more questions or need assistance, just let us know! Robert Ellis Estate Agents and Lettings, Stapleford
4/5
GoogleLouise Jowett was very friendly, knowledgable and was there waiting for us. Although we decided not to continue our interest in the property we felt that she had shown us all the features of the flat very honestly.
David, thank you so much for taking the time to share this. It's really lovely to hear that Louise made the viewing a great experience, even if the flat wasn't quite the right fit for you. Honest, no-pressure viewings are exactly how it … More
5/5
GoogleWe were very happy to have a viewing today with Robert Ellis. Ryan was punctual, professional and explained everything clearly. The whole experience was smooth and pleasant, and we’re really happy with the service we received
Артем, thank you so much for taking the time to share this! Really glad Ryan made the viewing such a smooth and positive experience, being punctual and clear with everything makes such a difference, and it's great to hear it came across … More
5/5
GoogleHelene did our yearly inspection again last week and she was as lovely as ever :) She was very professional, on time and kind! Thank you Helene
Thank you, Kyrie Fullwood, for your 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We are truly pleased to receive such positive feedback. Your satisfaction is our priority, and it is rewarding to know we met your … More
5/5
GoogleHelene is always a pleasure to deal with ,very professional extremely knowledgeable and always happy to help with any issues I may have.
Really appreciate your 5-star rating for Robert Ellis Estate Agents and Lettings, Stapleford, Sarah Chapman. It's wonderful to receive your positive feedback. Your support means a lot to us, and we are pleased to know we met your … More
5/5
GoogleHelene Sutton was amazing, arrived promptly and was very informative on the rental property. She was engaging and was knowledgeable of the property, services, area and neighbours etc
Heather, thank you so much for this. Helene really is fantastic and it is great to hear she made such a strong impression. Arriving on time, knowing the property inside out, the local area, the neighbours, that is exactly what we want for … More
5/5
GoogleRecently visited a flat for a viewing, Ryan was great, and had answers to all my questions
Thanks for the kind words, Lola! I'm glad to hear that Ryan was able to help you with your questions during the flat viewing. If you need anything else or have more questions, feel free to reach out. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleGreat experience arranging house valuations. My enquiry was handled by Beth, who was the epitome of professionalism and friendliness. Beth went above and beyond to ensure we found a solution that worked for me, and was very patient, understanding and kind throughout. Exemplary customer service!
Thank you, Chloe Martin, for sharing your wonderful experience with us at Robert Ellis Estate Agents and Lettings, Stapleford. We are truly delighted to hear that arranging house valuations was a great experience for you. It's fantastic to … More
5/5
Googlewe have already viewed few properties and Louise Jowett has been lovely and welcomed us in the property and showed us the whole house with all the information we needed. thank you :)
Thank you, Songhita, for your wonderful review. It's great to know that Louise Jowett made you feel welcomed and provided all the necessary information during your property viewings. Your feedback is truly appreciated and motivates us to … More
5/5
GoogleLouise was fantastic and even did us a viewing on her lunch break! She went above and beyond and ensured we had all the information we needed before leaving the house!
Really appreciate your wonderful feedback, Emma! It's encouraging to hear that Louise's dedication made a difference, especially with the extra effort during her lunch break. We're thrilled she could provide all the information you needed. … More
5/5
GoogleHelene was extremely helpful during the viewing and very friendly . Great experience
Thank you, Jack, for your kind words regarding Helene's assistance during your viewing. We are pleased to hear that you had a great experience and found her to be helpful and friendly. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleWe saw a property with the agent Louise Jowett... She was friendly and did an honest sale information for the house without hard-selling (which we dislike). And was able to fit us in short notice. …
David, thank you so much for this. Louise really is brilliant at what she does, and hearing that she gave you an honest picture of the property without any pressure means a lot. That is exactly how we want people to feel when they view with … More
5/5
GoogleFrom start to finish, Robert Ellis, the estate agent in Stapleford, Nottingham, was very quick to answer any questions we had. The property was well looked after. The staff at the Stapleford branch are a credit to the company, especially Helene Sutton and her team. 🫠😊 …
Thank you, Debbie Martin, for sharing your positive experience with Robert Ellis Estate Agents and Lettings, Stapleford. We're pleased to hear that our team in Stapleford, particularly Helene Sutton and her team, were quick to address your … More
4/5
GoogleWhen we decided to put our house on the market we got a valuation from two local estate agents. There was a big difference between the 2. Nathan at Robert Ellis valued our house at what we thought was quite a low …
Thank you for sharing your experience with Robert Ellis Estate Agents and Lettings, Stapleford. We appreciate your thoughtful insights regarding the valuation process and Nathan's expertise in setting a realistic price for your home. It's … More
5/5
GoogleHad a great viewing of a property with Ryan from Robert Ellis. He was friendly, knowledgeable, and took the time to show me around properly and answer all my questions. I’m now renting the property, and Ryan was excellent in ensuring all …
Really appreciate your feedback, Rachel. It's fantastic to hear that your property viewing with Ryan from Robert Ellis Estate Agents and Lettings, Stapleford was both informative and enjoyable. We're pleased he was able to address all your … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robert Ellis's Stapleford office has 1,255 reviews across 1 platform: 1,255 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Robert Ellis Stapleford is rated 4.9 out of 5 across all 1,255 reviews, and 4.9 out of 5 on Google from 1,255 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Robert Ellis, Stapleford won Gold; Robert Ellis, Arnold won Platinum; Robert Ellis, Long Eaton won Trusted Agent.
Robert Ellis Stapleford, 32 Derby Road, Stapleford NG9 7AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.