Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleI viewed a property with Ryan from your Stapleford office recently.
He was professional & informative, with a very pleasant personality. I observed he is a very good member of the Robert Ellis team. Thank you Ryan.
Angela · 11 September 2026
Agent replied · 19 September 2026
Thank you for your kind words about Ryan, Angela! We're glad to hear he made your property viewing a positive experience. It's great to know that his professionalism and friendly nature stood out to you. We appreciate you taking the time to share your thoughts!
Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleLouise Jowett was fantastic when helping me view a property. She was friendly, professional, and made the whole viewing experience relaxed and informative. She was happy to answer my questions and gave me plenty of time to look around …
Sunil · 16 August 2026
Agent replied · 16 August 2026
Thank you, Sunil. It is good to hear that Louise made the viewing process straightforward and unhurried. Taking the time to answer questions thoroughly and allowing you to explore the property at your own pace makes a real difference. Your … More
★★★★★ 5/5
GoogleLouise Jowett was extremely knowledgeable regarding the property .. she had a cheery disposition and was a refreshing change from some of the miserable sods we have had when looking at property’s on the market with various different agents …
Jo · 16 August 2026
Agent replied · 14 August 2026
Jo, thank you for taking the time to share this. It is genuinely good to hear that both Louise and Harry made such a positive impression across multiple viewings. Honesty and solid property knowledge are exactly what people should expect … More
★★★★★ 5/5
GoogleI really can’t recommend Helene highly enough. She’s been fantastic from the start, friendly, approachable, reliable and always on the ball. Nothing is ever too much trouble, and I know things will be dealt with properly and promptly …
Lucie · 16 August 2026
Agent replied · 12 August 2026
It's wonderful to hear that Helene has been a breath of fresh air for you at Robert Ellis Estate Agents and Lettings, Stapleford. We are truly appreciative of your kind words about her reliability and professionalism in managing your … More
★★★★★ 5/5
GoogleI recently attended an initial property viewing with Helene Sutton and was very impressed by the service provided. They were professional, friendly, and knowledgeable about the property, answering my questions clearly and honestly. The viewing was well organised and I felt welcomed rather than pressured throughout. Their communication was excellent, and they took the time to understand what I was looking for. Based on my first experience, I would be happy to continue working with them and would recommend them to others looking for a property.
Adam · 5 October 2026
Agent replied · 5 October 2026
Thank you for your detailed review, Adam. We are pleased to hear that your initial property viewing with Helene was a positive experience. It's great to know that you found our service professional and welcoming. Your willingness to recommend us is appreciated. We look forward to assisting you further in your property search.
Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleLouise was lovely showing me around the property and even went back to the office to find some further information on the house that she had thought of that I had missed! Was always early/on time and was happy for me to take my time viewing
Natalie · 30 June 2026
Agent replied · 4 July 2026
Natalie, thank you so much for this. Louise really does go the extra mile and it means a lot to hear that came through during your viewing. Going back to the office to dig out that extra information is exactly the kind of thing that makes a … More
★★★★★ 5/5
GoogleWe recently purchased a property through Robert Ellis, and after another viewing today, I felt it was worth leaving a review. Louise Jowett was fantastic from the moment we arrived, welcoming, friendly and professional, while also giving us …
Jason · 16 August 2026
Agent replied · 3 August 2026
Jason, thank you so much for taking the time to come back and leave this after your viewing today. It means a lot. Louise really is brilliant at making people feel welcome without ever applying pressure, so I am glad that came through. … More
★★★★★ 5/5
GoogleLouise Jowett was lovely on our viewing today. Perfectly on time and gave us plenty of space to look around ourselves but also on hand to share details about the property. Very open and honest too which is much appreciated! Wish she could do all our viewings!
Jess · 18 June 2026
Agent replied · 19 June 2026
Thanks, Jess! I'm thrilled to hear Louise was both prompt and accommodating during your viewing. It's fantastic that her openness and honesty made a positive impact. I'll be sure to pass your kind words on to her. If there's anything else … More
★★★★★ 5/5
GoogleRyan at Robert Ellis in Stapleford has been very helpful in helping us to find a new house. He booked us with 2 properties to look at. When one of the properties had gone before we could look at it. Ryan set us up with another that had come …
Chris · 22 May 2026
Agent replied · 23 May 2026
Chris, thank you so much for taking the time to leave this! Ryan really did go above and beyond for you and Jess, especially when that first property fell through and he turned it around so quickly with a new listing the same morning. That … More
★★★★★ 5/5
GoogleHelene & Chantelle Bonney was absolutely amazing. Lovely & polite, great communication and very professional. Everything ran so smooth. Thank you so much for all your help. We are super excited to move! Highly recommended
Verity · 27 August 2026
Agent replied · 14 August 2026
Verity, thank you so much! Helene really is brilliant and I know she will love reading this. It means a lot to hear she made the whole process feel so smooth and professional. Wishing you all the very best with the move, how exciting! … More
★★★★★ 5/5
GoogleI visited the house yesterday and had a very positive experience. Helene was warm, welcoming, and friendly, which made the viewing feel comfortable and pleasant. I really appreciated her helpful and approachable attitude throughout the visit.
Titilayo · 11 August 2026
Agent replied · 14 August 2026
Titilayo, thank you so much for this. Helene really is brilliant at making people feel at ease during viewings, so it's lovely to hear she did exactly that for you. Glad the visit felt comfortable rather than pressured. If you have any … More
★★★★★ 5/5
GoogleI visited the house yesterday and had a very positive experience. Helene was warm, welcoming, and friendly, which made the viewing feel comfortable and pleasant. I really appreciated her helpful and approachable attitude throughout the visit.
Ojeniyi · 11 August 2026
Agent replied · 14 August 2026
Ojeniyi, thank you so much for taking the time to share this. It is wonderful to hear that Helene made your viewing such a positive experience. She genuinely cares about making people feel at ease, so I am glad that came through. I will … More
★★★★★ 5/5
GoogleLouise Jowett was very professional but also very friendly. Gave good advice and answered our questions as well as she could. She did not rush us and made it an enjoyable experience.
Helen · 3 September 2026
Agent replied · 19 September 2026
Thank you for your kind words about Louise, Helen. We are pleased to hear that you found her advice helpful and that she created a friendly and unhurried atmosphere during your experience. Your satisfaction is important to us. … More
★★★★★ 5/5
GoogleCan’t thank Lola enough for her support and guidance whilst looking for our first home. It’s such a daunting process but Lola has been wonderful, she has worked round us and not pushed anything on us. She is always quick to respond and has provided us great communication throughout. Thank you Lola, you’re a credit to the team
Shannon · 22 February 2026
Agent replied · 22 August 2026
We truly appreciate your kind words, Shannon. It's wonderful to hear that Lola's support and guidance made your first home search less daunting. Her quick responses and consistent communication are indeed assets to our team. Thank you for acknowledging her efforts. Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleHelene was super helpful and knowledgeable when showing me around 2 flats. As a young adult looking for my first flat, I was feeling very overwhelmed and confused about the process, but Helene really put my worries at ease. My experience …
Morgen · 22 June 2026
Agent replied · 17 June 2026
Really appreciate your kind words, Morgen. It's wonderful to hear that Helene's expertise and support made your first flat search less overwhelming. Knowing she stood out among other agents truly encourages us. Thank you for sharing your … More
★★★★★ 5/5
GoogleOn Wednesday 25th March , we booked a viewing at 12 Sunlea crescent Stapleford , no one from Robert Ellis turned up due to a mix with times and day , I rang the Stapleford branch to see why no one had came and spoke to Ryan , who jumped in …
Sandra · 7 April 2026
Agent replied · 25 May 2026
Sandra, I'm so sorry about the mix-up with the viewing time, that's not the experience we want anyone to have. But I'm really glad Ryan jumped straight in the car and got there within 10 minutes. Taking you round at a relaxed pace, telling … More
★★★★★ 5/5
GoogleRyan was really friendly and professional throughout the viewing. He answered all my questions clearly and made the whole experience easy and comfortable. I would definitely recommend him. Thank you, Ryan!
Luana · 2 September 2026
Agent replied · 19 September 2026
Thank you for your kind words, Luana. It is great to hear that Ryan provided a friendly and professional experience during your viewing. We appreciate your recommendation and are pleased to know that all your questions were answered … More
★★★★★ 5/5
GoogleLouise Jowett was really lovely, very informed about the property I viewed and so approachable. Searching for a new home is so difficult so it's so nice to have a friendly face during that process!
Philippa · 4 August 2026
Agent replied · 16 August 2026
Philippa, thank you so much for this, it genuinely means a lot. House hunting can be such a stressful experience, so knowing Louise made it feel a little easier and more human is exactly what we hope for. She really does know her stuff, … More
★★★★★ 5/5
GoogleVery helpful and communicative when looking for and buying my first house. Louise personal emailed about the property I ended up buying as she knew it would be a good fit! And Debbie was really helpful in guiding me through the process after my offer was accepted.
Emma · 11 May 2026
Agent replied · 24 May 2026
Emma, buying your first home is such a big deal, and it sounds like Louise and Debbie made it that bit less daunting. I love that Louise reached out personally about that property, that kind of instinct is exactly what makes the … More
★★★★★ 5/5
GoogleI called re a rental on Wednesday, booked in for a viewing on Thursday, sent the application off Friday and now we’re all set to move on Friday. Ryan was really helpful at the viewing, answered every question and was quick to start the …
Shannan · 22 May 2026
Agent replied · 25 May 2026
Shannan, that is such a great turnaround, from first call to all set in just a few days! Ryan and Helene will both be really pleased to hear this. Moving can be so stressful and it means a lot to know the process felt simple and … More
★★★★★ 4/5
GoogleThank you to Louise Jowett for accompanying my viewing at West Hallam yesterday. Her patience and knowledge of the property was very helpful, although at this time we chose not to proceed.
Roger · 20 August 2026
Agent replied · 19 September 2026
Thank you for your review, Roger. We're glad to hear that Louise's patience and knowledge were beneficial during your viewing at West Hallam. Should you have any further questions or require assistance in the future, please do not hesitate … More
★★★★★ 5/5
GoogleHad a viewing with the lovely friendly Helene .
I was impressed Helene was on time and had a lovely welcoming smile for us .
I asked a few questions and Helene was happy to answer my question.
It was lovely to meet you and keep uo the good work . Thank you .
Teresa · 13 March 2026
Agent replied · 22 August 2026
Teresa, thank you so much for sharing this! Helene really is wonderful and I know she genuinely cares about making people feel at ease during viewings. I'm so glad she made a great first impression and took the time to answer all your … More
★★★★★ 5/5
GoogleLouise Jowett is a lovely knowledgeable lady! She's helping us with our search, recommending us other properties that we may not have seen or thought of!
She truly understands what we need and are looking for.
All the staff at Robert Ellis are friendly and helpful.
Jonathan · 13 May 2026
Agent replied · 25 May 2026
Jonathan, thank you so much for the kind words about Louise, she really is brilliant at what she does, and it means a lot to hear that she's going above and beyond to find you the right property. It sounds like she's got a great handle on … More
★★★★★ 5/5
GoogleWe recently completed the purchase of our first home, and Claire was fantastic throughout the entire process. She was always professional, friendly, and quick to respond to any questions we had. Buying a home can be stressful, but Claire …
Alda · 22 June 2026
Agent replied · 8 June 2026
Delighted to hear that Claire provided such exceptional service during your home-buying journey. Her professionalism and responsiveness are qualities we value highly, and it's wonderful to know she made the process less stressful for you. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
