Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLouise Jowett was a excellent representative for your company. Good explanation of the property and a lovely manner left us feeling relaxed and interested in the property
Nigel · 16 September 2026
Agent replied · 19 September 2026
Nigel, I'm thrilled to hear that Louise made such a positive impression on you! It's wonderful to know that her explanation and friendly approach helped you feel relaxed and engaged with the property. We appreciate you sharing your experience.
Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleRyan Troth was an absolute star. He helped me from booking a viewing, to showing me the property and then helped me with my application. Ryan is an easy communicator and has a super positive attitude. He was very patient during the viewing, …
Amalia · 22 May 2026
Agent replied · 23 May 2026
Amalia, thank you so much for this! Ryan really is brilliant and it means a lot to hear how well he looked after you from that very first viewing right through to your application. Letting you take your time exploring the property and … More
★★★★★ 5/5
GoogleLouise Jowett was amazing today showing me ... We went to a lot of houses and she really answered all my questions and was so helpful
Sherry · 15 September 2026
Agent replied · 19 September 2026
Thank you for the wonderful words about Louise, Sherry! It sounds like she really went above and beyond during your house hunt. We're thrilled to hear she was so helpful and attentive to your questions. Wishing you all the best in finding your perfect home!
Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 4/5
GoogleWe had a particularly long and drawn out house sale process but Claire was very responsive and communicative. We got regular updates and they were very supportive in chasing the buyer and the buyer solicitor to resolve issues. The sale would have been significantly more stressful had it not been for their responsive service.
Jenny · 22 February 2026
Agent replied · 22 August 2026
Thank you, Jenny Bailey, for your feedback. We truly appreciate your patience during the extended house sale process. It's encouraging to hear that Claire's responsive and communicative service made a positive impact by providing regular … More
★★★★★ 5/5
GoogleRyan was very professional and helpful throughout the viewing process. He explained everything clearly, answered all of our questions, and made the whole experience easy and comfortable. We were left with a very positive impression and are very happy with the service provided👍🏻 …
Olena · 11 May 2026
Agent replied · 25 May 2026
Olena, thank you so much for taking the time to share this. It's great to hear that Ryan made the viewing feel easy and comfortable, that's exactly how it should be. I'll make sure he knows you said this, it'll mean a lot to him. Wishing … More
★★★★★ 5/5
GoogleHuge thanks to Ryan for helping me secure my new place! He was super responsive, easy to deal with, and made the whole application process completely stress-free. Really grateful for all his help
Aditya · 28 July 2026
Agent replied · 3 August 2026
Aditya, that is so great to hear! Ryan really does make the whole process feel easy, and I am glad that came through for you. Securing a new place can be stressful enough without the application side adding to it, so knowing he kept things … More
★★★★★ 5/5
GoogleRe: Louise Jowett
Very friendly, approachable and chatty.
Identified the positives of the property and if negatives were identified she provided positive suggestions as a solution but without being too much. Was honest about the overall condition of the property, and encouraged me to consider offering to reflect what i felt the property was worth to me. A very pleasant experience and would feel confident if she were showing someone around my property.
Lisa · 18 September 2026
Agent replied · 19 September 2026
Hi Lisa,
Thank you for your kind words about Louise! It’s great to hear that you found her friendly and approachable. We always aim to provide honest insights while making the process enjoyable. Your confidence in her abilities means a lot to us.
Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleLouise Jowett was very helpful and knowledgeable when we viewed the property at Horton Ave with her. She arrived in plenty of time so we had no wait. She was very pleasant and friendly. To be honest all the staff I have dealt with at Robert Ellis have been very helpful
Chappelle · 13 March 2026
Agent replied · 22 August 2026
Thank you, Chappelle, for taking the time to share your experience. It is good to hear that Louise made a positive impression during the viewing at Horton Avenue, and that her preparation and knowledge were evident. We will be sure to pass … More
★★★★★ 5/5
GoogleWe met a very lovely lady Louise Jowett she was so friendly and assured us that eventually we will get the property we both liked .Keep up the good work!! After chosing the property Beth Macgill was the one who was with us through out the …
Eginetta · 13 April 2026
Agent replied · 14 April 2026
Thank you, Eginetta Ngawaz, for your 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We're delighted to know you had such a positive experience with our services. Your feedback truly motivates our team to maintain our high standards. Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleReally liked the property and Louise was lovely! Very helpful with all questions and each viewing she’s been at has been a great experience especially as a first time buyer.
Amelia · 12 August 2026
Agent replied · 14 August 2026
Thank you, Amelia. It is good to hear that the property left a positive impression and that Louise was able to support you effectively throughout the process. Navigating viewings as a first-time buyer can feel daunting, so knowing that her … More
★★★★★ 5/5
GoogleRyan was really friendly and helpful and gave me all the details needed for the property and gave me clear instructions on how to apply and if I had any problems he was on hand to help out. I have now sent off an application for the property that Ryan showed me around.
Zoe · 22 February 2026
Agent replied · 22 August 2026
Thank you, Zoe Marshall, for your 5-star review. It's wonderful to know that Ryan provided you with all the necessary details and assistance for the property application. We are pleased that his friendly and helpful approach made the … More
★★★★★ 5/5
GoogleI had a great experience with Robert Ellis, especially with Debbie Marlow. She was extremely helpful, professional and friendly throughout the whole process. She kept me updated regularly, chased solicitors when needed and always responded quickly whenever I had any questions.
Debbie really helped keep everything moving and made the whole process much less stressful. I really appreciate all her help and would definitely recommend her and Robert Ellis.
Rokas · 3 October 2026
Agent replied · 5 October 2026
Thank you for your detailed feedback, Rokas. It is gratifying to hear about your positive experience with Debbie Marlow. Her professionalism and responsiveness are indeed commendable, and we are pleased that she was able to assist you effectively throughout the process. Your recommendation means a lot to us.
Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleMet Ryan today at a property I went to view and he was very welcoming and helpful. Thank you Ryan.
Many thanks Marie Thompson
Marie · 11 September 2026
Agent replied · 19 September 2026
Hi Marie,
I'm so glad to hear that Ryan made your property viewing a pleasant experience! He truly enjoys helping our clients feel welcome and supported. If you have any more questions or need assistance, feel free to reach out.
Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleLouise was very friendly and professional when showing us around the property. Louise didn't rush us and, let us spend as much time as we needed to look at the property, unlike some viewings we have had.
Jo · 13 June 2026
Agent replied · 13 June 2026
Thank you, Jo, for your wonderful review. We're delighted to hear that Louise's friendly and professional approach made your property viewing enjoyable. Allowing you ample time to explore the property is something we prioritize, and it's … More
★★★★★ 5/5
GoogleI have had a fantastic experience with Robert Ellis Estate Agents from start to finish. Helene Sutton has been amazing throughout the entire process of helping me move into my flat. …
Will · 16 July 2026
Agent replied · 25 May 2026
Will, thank you so much for taking the time to share this. It's brilliant to hear that Helene made your move into the flat such a positive experience. She really does go above and beyond for every person she works with, and I'll make sure … More
★★★★★ 5/5
GoogleHelene was very helpful for my partner and I finding somewhere new to rent. The whole process was easy and she was readily available for any questions we had through our application. Thanks Helene!
Caled · 29 June 2026
Agent replied · 30 June 2026
Caled, thank you so much for sharing this. It's great to hear Helene made the whole process smooth for you and your partner, especially when moving somewhere new can feel overwhelming. Being available and easy to reach really does make a … More
★★★★★ 5/5
GoogleWe recently completed the sale of our property through Robert Ellis and genuinely cannot thank Debbie and Lorraine enough for all of their hard work throughout what became an incredibly stressful and complicated chain. …
Ed · 22 June 2026
Agent replied · 28 May 2026
Really appreciate your wonderful feedback, Ed. It's great to hear that Debbie and Lorraine's proactive and responsive approach made a significant difference during your complex transaction. We understand how stressful these processes can … More
★★★★★ 5/5
GoogleIt was a lovely experience. Louise Jowett was incredible and very easy to talk to, she exhibited high level of professionalism. I recommend her 👌 . …
Nnaemeka · 11 August 2026
Agent replied · 14 August 2026
Nnaemeka, thank you so much for this. Louise really is brilliant at what she does, and hearing that she made the whole experience easy and comfortable means a lot. I will absolutely pass your kind words on to her. Reviews like yours … More
★★★★★ 5/5
GoogleLouise was great as was Beth in the office. Between them they managed to sell us a house in 30 mins today ! We're really pleased we took a look at this property as it's an excellent replacement for our current stalled and failing purchase. …
Rob · 22 March 2026
Agent replied · 22 August 2026
Rob, thank you for taking the time to share this. It is good to hear that Louise and Beth were able to move things forward so efficiently, particularly given the difficulties you had experienced with your previous purchase. Having your … More
★★★★★ 5/5
GoogleHighly recommend Robert Ellis. Valued my property higher than other estate agents and my property was sold for a great price. Beth was super helpful and friendly, keeping me up to date throughout the process and ensuring everything went …
Amelia · 7 May 2026
Agent replied · 25 May 2026
Amelia, thank you so much for this, it really means a lot. Beth is brilliant and I'm glad she kept you in the loop every step of the way, that's exactly how it should be. Achieving a great price for your home is what we're all about, and … More
★★★★★ 5/5
GoogleLouise Jowett was friendly, helpful and professional at our viewing. Louise showed us the property and pointed out notable features, and answered our questions with knowledgeable answers. Louise explained the next steps of the process, making this a personable and pleasant process. Thank you for you time!
SJ · 13 March 2026
Agent replied · 22 August 2026
Thank you for taking the time to share your experience. It is good to hear that Louise provided a thorough and knowledgeable viewing, and that she clearly explained the next steps in the process. We will be sure to pass your comments on to … More
★★★★★ 5/5
GoogleRyan was very courteous and professional. I personally appreciated the quick response to my request for viewing, the reminders, and the timing were great. Infact, I found him waiting patiently and he took his time to take us through all the …
Liz · 20 April 2026
Agent replied · 25 May 2026
Liz, thank you so much for this, it genuinely made my day to read. Ryan will be thrilled to hear your kind words, he really does go the extra mile and it sounds like the viewing at 65E Nottingham Road was everything it should have been. … More
★★★★★ 5/5
GoogleRyan was pleasant to talk too, and knowledgeable about the property we were viewing, and answered all my questions.
Gwennie · 25 September 2026
Agent replied · 30 September 2026
Thanks for your kind words, Gwennie! I'm glad to hear Ryan made your property viewing a pleasant experience. His knowledge and willingness to answer questions really do make a difference. If you have any more questions or need assistance, feel free to reach out!
Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleExcellent service from the team at Robert Ellis. They listened to our family's needs perfectly. A huge thank you to Louise Jowett for her empathy and dedication; she really helped us navigate the stress of the market with ease.
L · 7 May 2026
Agent replied · 24 May 2026
Thank you so much, L - it genuinely means a lot to hear this. Louise is wonderful and I know how much care she puts into every family she works with, so I am really glad that came through for you during what can be such a stressful time. I … More
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