Trusted Agent profile · Stapleford
Verified
★★★★★
1,262 reviews across 1 platform
32 Derby Road, Stapleford, NG9 7AA
Robert Ellis's office in Stapleford, at 32 Derby Road, is rated 4.9 out of 5 across 1,262 reviews on 1 platform, including 1,262 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.
Send Robert Ellis Stapleford a message.
The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
5/5
GoogleLouise jowett, made me feel at ease the minute we walked into the property. She had a knowledgeable and kind demeanor. Answered all the questions we had for her. Credit to robert ellis
Thank you, Ashley Fowler, for awarding Robert Ellis Estate Agents and Lettings, Stapleford with a 5-star rating. We are thrilled to know you had a great experience! Your positive feedback is truly appreciated, and it encourages us to … More
5/5
GoogleFantastic and very professional service! The team at Robert Ellis has been incredibly friendly and helpful throughout the entire process. They kept me informed every step of the way, and everything was …
Thank you, Adela Dulo, for your 5-star rating! We are thrilled to know that your experience with Robert Ellis Estate Agents and Lettings, Stapleford was exceptional. Your feedback is invaluable to us, and we look forward to serving you … More
5/5
GoogleThis is a very professional estate agents to go for. Especially I'd like to say a big THANK YOU to Debbie, who had been really understanding and helpful during the process of my house purchase. Great communications, high efficiency and top quality customer care. Without Debbie's extra work, the deal wouldn't have been done. I'm so very grateful for the service I received. Definitely would recommend to anyone who is looking for an estate agents.
5/5
GoogleAn awesome experience with Robert Ellis , especially the Agent named Millie , she was very understanding and guided us through the whole process. I am definitely referring Robert Ellis to friends and families . Thank you Millie .
Dear Emily Ladipo, Thank you for your generous five-star review. We are delighted to hear about your positive experience with Robert Ellis, particularly with our dedicated agent, Millie. We strive to provide exceptional service and it's rewarding to know we met your expectations. Your referrals to friends and family are greatly appreciated. Kind regards, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleCouldn’t fault Louise nice and chatty felt at ease on the viewing
5/5
GoogleLouise lowett showed me round a property she was really helpful and polite seemed a lovely lady 5 stars from me 👍🏽 …
Sean Pyatt, we truly appreciate your 5-star review for Robert Ellis Estate Agents and Lettings, Stapleford. It’s wonderful to know you had a great experience with our services. Your feedback is incredibly encouraging for our team. Thank … More
5/5
GoogleFriendly service, was helpful and detailed on a tour of a property viewing
5/5
GoogleHad a great experience viewing a house with Louise Jowett. She was on time, very pleasant, and professional. She's had very good knowledge about the local area. Highly recommend!"
Thank you, Tharani Dinesh Kumar, for your 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We are thrilled to know that you had a positive experience with our services. Your feedback is highly valued and motivates us … More
5/5
GoogleHelene S. and Chantelle B. were lovely to work with. They were early to the appointment, prepared, and knew the property really well. They answered all my questions and were very friendly.
Thank you, Hilary Kirk, for your 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We're thrilled to know that your experience with us was excellent. We look forward to continuing to provide exceptional service in the … More
5/5
GoogleMy partner and I began renting from Robert Ellis around three years ago. They are very helpful to us and solve our rental issues in a very professional and efficient manner. …
Thank you, Suzuki Lau, for your glowing 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We are thrilled you and your partner have had a positive rental experience with us over these past three years. We are delighted … More
5/5
GoogleHi, i met Ryan at the property, he was very welcoming and professional. He provided me all necessary information regarding property and clear all my doubts about it. Thanks for your service.
Dear Falguni Mesvaniya, Thank you for your glowing 5-star review of Robert Ellis Estate Agents and … More
5/5
GoogleLouise Jowett showed me round 2 properties today and she was very friendly and professional. Honest in her views and accommodating in our viewing times. She offered opinions on layouts and options.
Thank you, Steph Chapman, for your 5-star rating of Robert Ellis Estate Agents and Lettings, Stapleford. We are thrilled to receive your feedback and are committed to maintaining the high standards that earned your praise. Your … More
5/5
GoogleExcellent. On time and very helpfull.
Thanks so much, Paul! Really glad we could get there on time and help you out. That's exactly what we aim for. Hope to see you again soon. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleHelene Sutton greeted us promptly ahead of our viewing and showed us around the property. She was friendly and professional throughout, and gave us the opportunity to look around at our own pace. Thank you for your time.
5/5
GoogleHighly recommend - Louise Jowett had all the information I needed and allowed me time to view the property.
Really appreciate your 5-star rating, Pashu Rai! Robert Ellis Estate Agents and Lettings, Stapleford is delighted by your positive feedback. Your satisfaction is our priority, and we're glad we could meet your expectations. Thank you for choosing us! Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleHad a lovely man called Ryan helping me through the renting process, communication was great and was so accommodating
Thank you, Louise Bitshuangu, for your 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. Your positive feedback is immensely appreciated, and we are pleased to know that your experience with our services met your … More
5/5
GoogleWe recently have rented a property through Robert Ellis Stapleford branch. Cannot praise enough their proffesionalism and the efficiency on each step of the process. Have worked with Wendy and Millie and everything went so smooth. Definitely recommend!
Dear baltaretu alex, Thank you for your exceptional feedback. We are delighted to hear about your positive experience with our Stapleford branch. Wendy and Millie are invaluable team members, and their commitment to professionalism and efficiency is genuinely commendable. We greatly appreciate your recommendation and look forward to serving you again in the future. Kind regards, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleThank you so much Robert Ellis property agent, Debbie was amazing, provided us many professional advices and has done brilliant job to help selling our house, really appreciated
5/5
GoogleThey are the most professional and efficient letting agents in Nottingham. The staff is well mannered and very professional to their work. I met with Miss Helene for renting a house, unfortunately I couldn't get that house but her behavior was out of the mark and what a smiley face. I wish her all the best.
Dear Mr. Qureshi, Thank you for your outstanding review. We are delighted to hear about your positive experience with our team, particularly with Miss Helene. Your kind words reinforce our commitment to professionalism and customer service excellence. While we're sorry the property didn't work out, it's gratifying to know our team's conduct met your expectations. We appreciate your support and wish you success in your search. Warm regards, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleI have had quite a few dealings with Helene Sutton at this branch during my search for a property and each and every time she has been very friendly and helpful. She is prompt with emails and really listens to any issues you may have. Fabulous member of the Robert Ellis team.
Dear Katie Fox, Thank you for your glowing review of your experiences with Helene Sutton at Robert Ellis Estate Agents & Lettings Stapleford. We are delighted to hear that her friendliness and helpfulness made a significant impact on your property search. Your kind words about her promptness and attentiveness to your concerns are truly appreciated. We are proud to have Helene as an invaluable member of our team. Kind regards, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleMillie was extremely helpful during our move and made it as easy as it could have been. We were really impressed with how responsive she was to any query, and how quickly she made arrangements for us! Definitely recommend Robert Ellis.
Dear Rebecca Owen, Thank you for your outstanding review. We are delighted to hear that Millie provided exemplary assistance during your move. Your commendation highlights our commitment to delivering exceptional service and responsiveness. We greatly appreciate your recommendation and are thrilled to have exceeded your expectations. Your satisfaction is our utmost reward. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleWendy, Amy and the team are very personable and professional. They combine their knowledge and experience with great communication skills and go the extra mile to provide great customer service. We wouldn't hesitate to recommend them to landlords, prospective tenants, buyers or sellers.PositiveResponsiveness, Quality, Professionalism, Value
Dear Steve Doig, Thank you for your exceptional review of our team at Robert Ellis Estate Agents & Lettings Stapleford. We are delighted to hear that Wendy, Amy, and the team delivered a professional and personable experience. Your kind words about our communication skills and commitment to customer service are greatly appreciated. We are thrilled to have earned your recommendation and look forward to serving you in the future. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleI had a great experience with Helene Sutton during my recent property inspection. She was very professional, friendly, and approachable. She made the whole process smooth and took the time to listen to my concerns, especially regarding the …
5/5
GoogleI've been looking for somewhere to rent, I met Helene Sutton at the property and decided to go with it. She's very patient and helped me get all the paperwork in order. I won't hesitate to use Robert Ellis again if the rest of the guys are as professional as Helene.
Dear Adam Gardner, Thank you for your kind words and for awarding us a 5-star review. We are delighted to hear about your positive experience with Helene Sutton and her exemplary service. Ensuring a seamless and professional process is our priority, and your feedback reinforces our commitment to this. We look forward to assisting you with any future needs. Robert Ellis Estate Agents & Lettings Stapleford
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robert Ellis, Stapleford won Gold; Robert Ellis, Arnold won Platinum; Robert Ellis, Long Eaton won Trusted Agent.
Send Robert Ellis Stapleford a message.
