Trusted Agent profile · Stapleford
Verified
★★★★★
1,262 reviews across 1 platform
32 Derby Road, Stapleford, NG9 7AA
Robert Ellis's office in Stapleford, at 32 Derby Road, is rated 4.9 out of 5 across 1,262 reviews on 1 platform, including 1,262 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.
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The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
5/5
GoogleI'd recommend robert ellis estate agents for lettings, Ryan came to do an inspection as per the contract and was very easy to talk to, friendly but professional.
Dear Lorraine Lee, Thank you for your wonderful 5-star review. We are thrilled to know that you had … More
5/5
Googleme and my partner went to our first house viewing and was shown around by ryan. absolutely amazing customer service, answered all of our questions and helped us through the process.
Thank you, Paiigan Rhodes, for giving us a 5-star rating at Robert Ellis Estate Agents and Lettings, Stapleford. We truly appreciate your positive feedback and are glad our services met your expectations. If you have further needs or … More
5/5
GoogleI recently arranged a property viewing through Ryan and the experience was smooth and professional from start to finish. The agent was quick to respond to my enquiry and scheduled the viewing at a convenient time. …
Thank you, Srikanth "Shree" Gubili, for the 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We are delighted to hear that your property viewing experience arranged through Ryan was smooth and professional. It's … More
5/5
GoogleI would like to thank all the sales team but especially Debbie at Robert Ellis, Stapleford for their professionalism in selling my house. Debbie liaised with me every step of the way and kept me updated when my solicitors didn’t! I would highly recommend Robert Ellis, Stapleford.
Dear Larraine Maddison, Thank you for your outstanding review. We are thrilled to hear about your positive experience with our sales team, particularly Debbie. Your commendations highlight our commitment to professionalism and dedication. Keeping our clients informed throughout the process is paramount, and we are delighted to have met your expectations. Your recommendation is greatly appreciated, and we look forward to assisting you or your referrals in the future. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleWe've been using Robert Ellis for the last 8 years to manage our rental property and they have always been helpful, professional and prompt in resolving any issues. The whole team are great but special thanks to Wendy and Amy for supporting us and our new tenants.
Dear Jason Hales, Thank you for your outstanding review and for entrusting us with the management of your rental property for the past 8 years. We are thrilled to hear about your positive experiences with our team. Wendy and Amy appreciate your special mention. Your recognition motivates us to continue delivering exceptional service. Best regards, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleVery helpful staff. Helen Sutton who showed me a potential rental property was lovely and very helpful
We genuinely appreciate your feedback, Jo White. It's fantastic to know that your experience with Robert Ellis Estate Agents and Lettings, Stapleford was worthy of a 5-star review. Your satisfaction is our top priority, and your positive … More
5/5
GoogleGreat service from Robert Ellis at Stapleford. Nathan was great with the valuation process, the sale process was dealt with by Lorraine who was excellent from beginning to end, with regular updates, chasing of Solicitors etc. Would 100% recommend :)
Dear Wendy Smith, Thank you for your kind words and for awarding us a 5-star rating. We are thrilled to hear about your positive experience with Nathan and Lorraine. Our team is dedicated to providing excellent service, and your feedback is greatly appreciated. We strive to ensure a seamless process for our clients and are delighted to know we met your expectations. Your recommendation means a lot to us. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GooglePaul, Wendy and Millie were fantastic, as a new landlord they guided us through the process, helped and advised us. Vetted prospective tenants, and we now have great tenants in our property. I would recommend Robert Ellis Lettings at Stapleford without hesitation and we will be using them again.PositiveResponsiveness, Quality, Professionalism, Value
Dear Rachael Long, Thank you for your glowing review. We're delighted to hear about your positive experience with Paul, Wendy, and Millie. It’s gratifying to know our team's guidance and professionalism made your journey as a new landlord seamless, resulting in great tenants. Your recommendation is highly valued, and we look forward to assisting you again in the future. With gratitude, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleWe have just completed a purchase through Robert Ellis in very difficult circumstances and after a long and frustrating period. Throughout, Robert Ellis have been helpful patient and supportive. In particular Debbie Marlow has been outstandling helping us overcome unexpected challenges and remaining cheerful and considerate. We could not have had a better experiencePositiveResponsiveness, Quality, Professionalism
Dear Dennis Morris, Thank you sincerely for your kind words and for awarding us a five-star rating. We are delighted to hear that your experience with Robert Ellis Estate Agents & Lettings Stapleford was positive, despite the challenging circumstances. Your acknowledgment of Debbie Marlow’s exceptional support is greatly appreciated. We are committed to maintaining the high level of service and professionalism you experienced. Kind regards, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleWent for a house viewing yesterday shown around be Helen very attentive Thankyou
Really appreciate your taking the time to rate Robert Ellis Estate Agents and Lettings, Stapleford with a 5-star review. Your feedback is incredibly valuable, and it truly encourages us to continue delivering exceptional service. Thank you … More
5/5
GoogleHad my annual property inspection done by Helen, she was very professional and approachable throughout, she listened to the concerns I raised and dealt with them straightaway. Thank you Helen
5/5
GoogleJust had a house viewing with Helene Sutton in Stapleford. She was punctual and let us wonder through the house and very professional. Sadly the house wasn’t right for us but the viewing went very well
Thank you, Nicole Pilcher, for your 5-star rating of Robert Ellis Estate Agents and Lettings, Stapleford. We sincerely appreciate your feedback and are thrilled to know you had a fantastic experience with our services. Your satisfaction is … More
5/5
GoogleMeet Helene today for a viewing, very positive and helpful, on time and answered all my questions with professionalism! Happy experience hoping to succeed with the application so I can work with them in the future.
Thank you, Ionut Clanetaru, for your 5-star rating! We are thrilled to know that your experience with Robert Ellis Estate Agents and Lettings, Stapleford was exceptional. Your support is greatly appreciated. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleFriendly and helpful. Helene did a quick but thorough house inspection and listened to our concerns.
Emily Withers, thank you for awarding us a 5-star review at Robert Ellis Estate Agents and Lettings, Stapleford. Your positive feedback is greatly appreciated, and it encourages our team to continue delivering exceptional service. We are … More
5/5
GoogleAmazing service and communication Amy Sanderson at the Stapleford office worked so hard to get me a rental property. She updated me all the time moved things quickly. 100% quality service and professional in all aspects. Thank you Amy and team.PositiveResponsiveness, Quality, Professionalism, Value
Dear Tracy Ruthven, Thank you for your commendable 5-star review. We are thrilled to hear about your positive experience with Amy Sanderson and the exceptional service she provided. Your recognition of our team's responsiveness, quality, professionalism, and value is highly appreciated. We are committed to maintaining this high standard and are grateful for your feedback. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleRyan kindly waited as I was a little late. He was very lovely and welcoming and had good knowledge of the property. Thanks!
Thank you, Leanne Mcdonagh, for your 5-star rating of Robert Ellis Estate Agents and Lettings, Stapleford. We are pleased to have met your expectations. Your high rating is incredibly encouraging for our team. We look forward to continuing … More
5/5
GoogleLouise from the Stapleford branch, was super patient and wonderful to chat with while going about our viewing. Answered all our questions and did her best to find out information we asked for. Super great!
Dear Yola Woodhead, Thank you sincerely for your exceptional 5-star review. We are delighted to … More
5/5
GoogleMet with Ryan to view a property. Wonderful service, very friendly and approachable. Thank you!
Really appreciate your 5-star review, Hollie Martin. Your positive feedback for Robert Ellis Estate Agents and Lettings, Stapleford means a lot to us. We are delighted you had such a satisfactory experience with our services. Thank you for choosing us. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleHelene Sutton Was a massive help today, she answered all questions I had (no matter how silly) and she was very friendly.
Thank you, Alexandra, for awarding us a 5-star review at Robert Ellis Estate Agents and Lettings, Stapleford. We are genuinely pleased to know you had such a positive experience. Your feedback is invaluable and heartening to our team. … More
5/5
GoogleMillie has been so helpful and friendly during the application process of our tenancy. She has answered any questions we had and even helped us speed up the process. Would definitely recommend :)
Dear Jordane Smith, Thank you for awarding us a 5-star rating. We are thrilled to know that your experience with Robert Ellis Estate Agents & Lettings Stapleford was satisfactory. Our team strives to provide exceptional service, and it is gratifying to see our efforts reflected in your feedback. Your support motivates us to continue delivering the highest standards in property management and leasing. Robert Ellis Estate Agents & Lettings Stapleford
4/5
GoogleLouise jowett was very pleasant and approachable. Louise managed allover queries and we are happy with our viewing
Thank you, Sudheesh Kumar MC, for your 4-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We truly appreciate your feedback. It's great to know that our services met your expectations. We're always looking to improve, so … More
5/5
GoogleIt really great agency. We bought our new home with Robert Ellis Stapleford and we are very happy with the service. Especially, Lorraine was so helpful and nice and helped us on every step of the process. Highly recommend.
Dear Veronika Yordanova, Thank you for your wonderful feedback. We are thrilled to hear that your experience with Robert Ellis Estate Agents & Lettings Stapleford was positive, particularly with the assistance of Lorraine. Your satisfaction is our top priority, and your recommendation is greatly appreciated. Should you need any further assistance in the future, please do not hesitate to reach out. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleI would like to say a massive thank you to the Robert Ellis team in Stapleford, especially Abbie! They made me and my partner feel welcome and everyone was ever so helpful! Abbie Is a real credit to the team, I can't thank them enough for them helping me find our first home! I would most certainly recommend Robbert Ellis!
Thank you for taking the time to leave a review, we really appreciate your comments.
5/5
GoogleHelene was very helpful and understanding throughout the process.😊❤️ …
Thank you for your kind comments about Helene, we will make sure to pass this on. Kind Regards, The Robert Ellis Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robert Ellis, Stapleford won Gold; Robert Ellis, Arnold won Platinum; Robert Ellis, Long Eaton won Trusted Agent.
Send Robert Ellis Stapleford a message.
