Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmy and her team at Robert Ellis were completely professional , helpful and responsive throughout my entire application and move going out of their way to ensure a quick process whilst keeping me up to date with every stage daily via email and phone. Impressed with them all from start to finish. A great first rental process!PositiveResponsiveness, Professionalism
Mia · 27 August 2021
Agent replied · 25 October 2024
Dear Mia Keeton,
Thank you for your glowing review. We are delighted to hear that Amy and our team delivered a professional and responsive service during your rental process. Ensuring a seamless experience is our priority, and your kind words affirm our commitment to excellence. It is rewarding to know your expectations were met throughout the entire application and move. We truly appreciate your feedback.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleOne of the best letting agents in Nottingham. Thank you Helene for your support in finding our new home.
Ajay · 11 October 2024
Agent replied · 25 October 2024
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team. Helene will be so pleased to know that her support made a difference in helping you find your new home. Wishing you all the best as you settle in.The Robert Ellis Team
★★★★★ 5/5
GoogleNew tenant now moved in, big thanks to Helene Sutton for overseeing the whole process. Professional from start to finish.
Ian · 25 September 2024
Agent replied · 25 October 2024
Dear Ian Phillips,
Thank you for your outstanding five-star review. We are thrilled to hear about your positive experience with Robert Ellis Estate Agents & Lettings Stapleford. Your thoughtful feedback is greatly appreciated and reinforces our commitment to delivering exceptional service. It has been our pleasure to assist you, and we look forward to serving you again in the future.
Sincerely,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleThe Robert Ellis Lettings team have been very professional following my enquiry. Ready to greet me for my viewing was Helene. She was competent, curteous, helpful and considerate. Nice to find a company of this standard.
Anna · 22 October 2025
Agent replied · 22 August 2026
Thank you, Anna Rickell, for your wonderful feedback. We are genuinely grateful to hear that your experience with the Robert Ellis Lettings team was so professional. Having Helene ready to assist you during your viewing encapsulates the … More
★★★★★ 5/5
GoogleI had a lovely viewing with Ryan today. He was friendly and professional and made me feel at ease. He was able to answer any questions I had and I left the viewing feeling positive. Thankyou Ryan for your expertise and help!
Becca · 22 August 2025
Agent replied · 22 August 2026
Thank you, Becca, for sharing your positive experience with Ryan during your viewing. We are thrilled to hear that his friendly and professional approach made you feel at ease, and that you left feeling positive. Your kind words about … More
★★★★★ 5/5
GoogleIt was lovely meeting Helene Sutton today during the first inspection of the property I’m currently renting. They were very friendly, professional, and made the whole process feel straightforward and relaxed. Thank you for being so accommodating and attentive, it was much appreciated!
T · 22 August 2025
Agent replied · 22 August 2026
Thank you, T M, for your wonderful 5-star review. We are thrilled to hear that your experience during the first property inspection with Helene Sutton was pleasant. Your appreciation of Helene's friendly and professional demeanor, making … More
★★★★★ 5/5
GoogleRyan did the by annual house inspection today, great to meet him, very respectful and friendly, he was in and out in no time at all. Couple of unissued reported and he’s on to fixing them straight away. Great service and team.
Jack · 22 August 2025
Agent replied · 22 August 2026
Thank you, Jack Chetwyn, for your wonderful 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We are delighted to hear that your experience with Ryan during the biannual house inspection was so positive. It's great to … More
★★★★★ 5/5
GoogleThe staff at Robert Ellis Estate Agents (Stapleford), lettings, sales and finance, have all been so helpful to me whilst letting and selling a property at a distance from my permanent residence. Nothing has been too much trouble and I must …
Carole · 22 August 2025
Agent replied · 22 August 2026
Dear Carole Torrie,
We are delighted to hear about your positive experience with Robert Ellis Estate … More
★★★★★ 5/5
GoogleWe cannot thank Lorraine, Beth & Nathan enough for all their help when selling our house. They were fantastic kept us up to date with everything that was happening we will definitely use them again in the future and also recommend them to family & friends
Claire · 8 February 2023
Agent replied · 25 October 2024
Dear Claire Gospel,
Thank you for your outstanding review and kind words about Lorraine, Beth, and Nathan. We're thrilled to know they provided exceptional service during the sale of your house. Your recommendation to family and friends and your decision to choose us again in the future means a great deal to us. We remain committed to offering the highest level of service to all our clients.
Best regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleLouise Jowett. Excellent viewing, friendly informative, not hurried around.
Mervyn · 2 June 2026
Agent replied · 3 June 2026
Really appreciate your positive feedback, Mervyn. It's wonderful to hear that Louise Jowett made your viewing experience both friendly and informative without rushing you. Your satisfaction is our priority. Thank you for sharing your … More
★★★★★ 5/5
GoogleHelene conducted our property inspection and she was amazing. She was professional, thorough, and immediately confirmed she would arrange for the maintenance team to fix the necessary repairs. A fantastic letting agent!
Joi · 22 November 2025
Agent replied · 22 August 2026
Thank you, Joi Deage, for your kind words. It's wonderful to know that Helene provided such a professional and thorough property inspection experience. We are pleased that she could promptly address maintenance needs. Your feedback about our letting services is greatly appreciated. Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleViewing a property with Louise Jowett from Robert Ellis estate agents. She was lovely and very helpful. Thank you.
Joseph · 13 March 2026
Agent replied · 22 August 2026
Hi Joseph, so glad to hear you had a great viewing with Louise. She really is brilliant at what she does and I'll make sure she knows you said so. Hope the property ticked some boxes for you! … More
★★★★★ 5/5
GoogleLovely experience selling my property with Robert Ellis, Debbie was an absolute pleasure, so helpful with my queries and question, emotional support too. Thank you so much. Highly recommend.
Melissa · 29 March 2024
Agent replied · 25 October 2024
Dear Melissa Mcmenemy,
Thank you for your outstanding 5-star review. We truly appreciate your feedback and are delighted to hear about your positive experience with Robert Ellis Estate Agents & Lettings Stapleford. It is always our goal to provide exceptional service and your kind words serve as encouragement for our team. We look forward to assisting you again in the future.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleHelene Sutton conducted my yearly flat inspection. She was on time, quickly completed with minimal disruption to my day and happy to listen to any queries and concerns to which I received an answer to in the following days.
Thankyou :)
Lois · 22 August 2025
Agent replied · 22 August 2026
Thank you, Lois Nelson, for your 5-star review. We are thrilled that Helene Sutton's timely and efficient inspection of your flat left a positive impression. It is gratifying to know she attentively addressed your queries and concerns. Your satisfaction is our priority. Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleLouise Jowett welcomed us with a warm and sunny presence into the home we were viewing which immediately set the atmosphere for looking around the house. She was extremely helpful, knowledge of the property was good and she was well …
Candice · 22 August 2025
Agent replied · 22 August 2026
Dear Candice Nicole,
We are thrilled to hear that Louise Jowett's warm and welcoming presence made … More
★★★★★ 5/5
GoogleScarlet was really helpful and gave an informative description of what is required.
Richard · 10 December 2024
Agent replied · 9 January 2025
Dear Richard Bennett,
Thank you for taking the time to leave us a 5-star review. We are thrilled to hear that your experience with Robert Ellis Estate Agents & Lettings Stapleford met your expectations. Your positive feedback is greatly appreciated and motivates us to continue delivering exceptional service. Should you need any further assistance, we are always here to help.
Kind regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleLouise showed me round a home in ilkeston. She was really friendly and answered all my questions I had. A very refreshing experience compared to other viewings I've had with different estate agents. …
K · 22 October 2025
Agent replied · 22 August 2026
Thank you, K CSB, for your 5-star rating of Robert Ellis Estate Agents and Lettings, Stapleford. We are delighted to have met your expectations and truly appreciate your support. Should you have any more feedback or need assistance in the … More
★★★★★ 5/5
Googleabsolutely amazing staff and are so helpful. we had a viewing today with ryan and he answered any questions we had didnt rush us and was all round a helpful guy so thank you
Jack · 22 October 2025
Agent replied · 22 August 2026
We truly appreciate your 5-star rating, Jack! Knowing you had a positive experience with Robert Ellis Estate Agents and Lettings, Stapleford brightens our day. Your support is invaluable to us. Thank you for choosing our services. Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleWe recently met Ryan from Robert Ellis while searching for a new property, and he was incredibly helpful throughout the process. He took the time to show us around and explain everything clearly, which made the experience much more …
Aiswarya · 22 August 2025
Agent replied · 22 August 2026
Thank you, Aiswarya Devan, for your wonderful 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We are thrilled to hear that Ryan provided such invaluable assistance during your search for a new property. His … More
★★★★★ 5/5
GoogleAnswered all my questions. Very helpful
Prince · 11 June 2026
Agent replied · 12 June 2026
Thank you, Prince, for your kind words. We are delighted that our team could answer all your questions and be of assistance. Your feedback encourages us to maintain our high standards of service. … More
★★★★★ 5/5
GoogleBrilliant agent answered all my queries and got back to me straight away with a follow up Helene Sutton .
Michael · 22 February 2026
Agent replied · 22 August 2026
Really appreciate your 5-star rating, Michael Griffin! Your feedback is incredibly valuable to us at Robert Ellis Estate Agents and Lettings, Stapleford. We are delighted to have met your expectations. Thank you for your support. Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleMet with Helene Sutton today to view property , lovely lady informative would definitely recommend her . Pleasant and happy!
Sarah · 8 October 2026
★★★★★ 5/5
GoogleHellen was very friendly, polite, helpful and professional with great communication on any information I needed.
Joe · 18 October 2024
Agent replied · 25 October 2024
Thank you so much for your kind words! We’re thrilled to hear that Hellen’s friendly, polite, and professional approach made a positive impact on your experience. Providing clear communication and helpful support is what we strive for, and we’re glad Hellen was able to assist you so well.
Your feedback means a lot to us, and we’re always here if you need further assistance. Thanks again for choosing Robert Ellis!
★★★★★ 5/5
GoogleI recently rented a flat with Robert Ellis. The whole process was very quick and professional and Millie was great at answering any questions I had and made sure any problems with the flat were sorted quickly. Would definitely recommend!
Molly · 1 June 2023
Agent replied · 25 October 2024
Dear Molly Mccarthy,
Thank you for leaving such a glowing review. We are delighted to hear about your positive experience with us at Robert Ellis Estate Agents & Lettings Stapleford. Our team, especially Millie, takes great pride in ensuring a seamless rental process and addressing any concerns promptly. Your recommendation means a lot to us and reaffirms our commitment to providing exceptional service.
Warm regards,
Robert Ellis Estate Agents & Lettings Stapleford
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