Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have dealt with Beth at the stapleford branch a number of times and she is excellent and very helpful.
Grace · 12 December 2024
Agent replied · 9 January 2025
Dear Grace Foster,
Thank you for your stellar 5-star review! We are delighted to know you had a positive experience with us at Robert Ellis Estate Agents & Lettings Stapleford. Your feedback motivates our team to continually deliver exceptional service. We appreciate your trust and look forward to assisting you again in the future.
Best regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleI would like to say a big thank you to Wendy and Charlie for all the help and guidance they have given me as without their assistance and support I would still be struggling. I was more than pleased when a tenant was introduced as the property had been on the market for less than a week. They are a very friendly team yet professional and pro-active. They certainly give 5-star service.
Anne · 9 June 2018
Agent replied · 8 June 2023
Thank you Anne for your five star review, we really appreciate your comments.
★★★★★ 5/5
GoogleReally helpful and friendly. Debbie was always very understanding and excellent at communicating and keeping us up to date with everything as it progressed :)
Campbell · 25 September 2024
Agent replied · 25 October 2024
Dear Campbell Menzies,
We are truly delighted to receive your exceptional 5-star review. Our team at Robert Ellis Estate Agents & Lettings Stapleford is committed to providing the highest level of service possible, and your feedback motivates us to continue striving for excellence. Thank you for choosing us and sharing your positive experience.
Best Regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 4/5
Googlethey respond promptly and gave me the info i was looking for.I needed again to use their service and had the opportunity to meet Helen Sutton. She was very kind and explained everything to me. Thank you for that. Helene !
Maria · 22 October 2025
Agent replied · 22 August 2026
Dear Maria Hernandez,
Thank you for taking the time to leave us a 4-star review. We sincerely … More
★★★★★ 5/5
GoogleWe had wonderful time with Ryan today we were late but but he managed to spare his time to show us the house unfortunately we did not like the house and he explained that keep searching on our website you will find what you're looking for …
Doreen · 22 August 2025
Agent replied · 22 August 2026
Dear Doreen Maston,
Thank you for your fantastic 5-star review. We are thrilled to hear that your … More
★★★★★ 5/5
GoogleI can highly recommend this office, Well organised, super friendly and always willing to help. If you’re looking for a good local agent, this is the one.
Richard · 22 February 2026
Agent replied · 22 August 2026
Thank you, Richard S, for your 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We are pleased to know that your experience with our services met your expectations. Your feedback is highly valuable to us and encourages … More
★★★★★ 5/5
GoogleGreat viewing experience last week with Helene Sutton at a property in Ilkeston. Lots of knowledge about the property and made the viewing very worthwhile. Thanks :)
Oliver · 22 February 2026
Agent replied · 22 August 2026
Really appreciate your 5-star review, Oliver Gamble! We're so grateful you had a fantastic experience with Robert Ellis Estate Agents and Lettings, Stapleford. Your feedback encourages our team to continue delivering excellent service. Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleExcellent Functionality and good customer service
Jemimah · 28 July 2026
Agent replied · 3 August 2026
Jemimah, thank you so much! Really glad the functionality is hitting the mark for you and that our customer service has been a good experience. That means a lot to hear. If you ever need anything at all, do not hesitate to reach out. … More
★★★★★ 3/5
GoogleDo not like multiple people viewing the same place very awkward. Why not just stagger viewing .
Arron · 8 May 2026
Agent replied · 24 May 2026
Hi Arron, that's completely fair feedback and I hear you. Open viewings can feel uncomfortable, especially when you're trying to properly take in a property. We do offer private appointments too, so next time just ask and we'll sort one out … More
★★★★★ 5/5
GoogleThank you to the lovely and helpful Helene for showing me around the flat today. Timely, polite and friendly.
Clare · 23 April 2026
Agent replied · 25 May 2026
Clare, thank you so much for this, Helene will be really pleased to hear your kind words. She genuinely loves what she does and it shows. Really glad the viewing went well and hope the flat might be the one for you! … More
★★★★★ 5/5
GoogleMet with Ryan to view a property yesterday and he was really quick and efficient and extremely friendly. He made the process a lot easier and I really enjoyed viewing the property so Thankyou very much Ryan!
Ria · 22 November 2025
Agent replied · 22 August 2026
We're grateful for your 5-star rating, Ria Jayde. It means a lot to us at Robert Ellis Estate Agents and Lettings, Stapleford. Thank you for choosing our services! Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleI was very satisfied how kind and experienced Helene Sutton showed me the flat!
László · 29 May 2026
Agent replied · 30 May 2026
Thank you, László, for your glowing review. It's wonderful to hear that Helene Sutton's kindness and expertise made your flat viewing such a satisfying experience. We appreciate your feedback and look forward to assisting you again in the … More
★★★★★ 5/5
GoogleFirst interaction after requesting two viewings: Eva Wright: what a lovely interaction we had. A very pleasant, helpful and personable young lady. We had a laugh too. Excellent customer service straight out of the gate. Looking forward to our viewings.
Alan · 22 October 2025
Agent replied · 22 August 2026
Thank you so much for sharing your positive experience with us, Alan. It is wonderful to hear that Eva Wright made such a lovely impression and that your first interaction was so pleasant and helpful. We really value your feedback and are … More
★★★★★ 5/5
GoogleGreat property viewing with Louise Jowett. She let us take our time on the property and answered all our questions
Iona · 13 April 2026
Agent replied · 25 May 2026
Hi Iona, so glad Louise could make the viewing feel relaxed and unhurried, that really does make a difference when you're trying to picture yourself in a place. She's great at what she does. Hope the property ticks all the boxes for you, … More
★★★★★ 5/5
GoogleI have recently been in need of searching for a new property to rent. I have come into contact with Amy and Ryan from Robert Ellis Stappleford. Their service has been amazing. From the personal style property viewing from Ryan and the …
Dean · 22 September 2025
Agent replied · 22 August 2026
Thank you, Dean Motherwell, for sharing your wonderful experience. It’s great to hear that Amy and Ryan provided exceptional service during your property search with Robert Ellis Estate Agents and Lettings, Stapleford. We’re pleased that … More
★★★★★ 5/5
GoogleReally happy with the Service....Thank you
Rupin · 22 July 2026
Agent replied · 3 August 2026
Thank you, Rupin, for your five-star review. We’re delighted to hear that you were happy with the service you received. … More
★★★★★ 5/5
GoogleHelene Sutton handled our viewing, she was very professional, friendly and helpful.
One-0-Eight · 8 June 2026
Agent replied · 9 June 2026
Thank you, One-0-Eight, for your wonderful feedback. We are pleased to hear that Helene Sutton's professionalism and friendliness enhanced your viewing experience. Your positive experience is greatly appreciated. Support team, Robert Ellis Estate Agents - Stapleford
★★★★★ 5/5
GoogleMeeting Helene at a property with a view to renting, she was very pleasant, friendly and knowledgeable, hope to be able to rent from her in the near future.
David · 22 January 2026
Agent replied · 22 August 2026
We are truly grateful for your 5-star rating, David Lowrey. Your positive feedback for Robert Ellis Estate Agents and Lettings, Stapleford is highly valued. Thank you for choosing us, and we look forward to serving you again.
Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleAbsolutely amazing experience with Helene. She is so polite, sweet , professional and understanding. I went to view a property with her and she was very kind and graceful. She had knowledge around stuff and was very patient with all of my questions. Thanks you.
Amama · 22 August 2025
Agent replied · 22 August 2026
We are thrilled to hear about your amazing experience with Helene at Robert Ellis Estate Agents and Lettings, Stapleford. It is wonderful to know she provided you with professional and understanding service during your property viewing. We … More
★★★★★ 5/5
GoogleWow....We were lucky enough to meet Louise Jowett when we went to view our new bungalow , we cant thank her enough , clearly a lady who really enjoys her job, so knowledgeable and full of inspiration, after viewing we went straight to the …
Helenanddale · 22 August 2025
Agent replied · 22 August 2026
Dear Helenanddale Briggs,
We are thrilled to hear about your wonderful experience with Robert Ellis Estate … More
★★★★★ 5/5
GoogleScarlet Hutchings, our rental agent has been so helpful and professional from start to finish answering all of our questions and no question was too big. I also feel confident that should we need any help in the future. Thank you for everything 🙂 …
Katherine · 22 August 2025
Agent replied · 22 August 2026
Thank you, Katherine Moore, for your 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We are thrilled to hear that Scarlet Hutchings provided helpful and professional service throughout your rental process and answered … More
★★★★★ 5/5
GoogleMe and my partner were lucky enough to be dealing with Beth McGill at this branch and I can't praise her enough! She went way way way out of her way to help us with everything and answer all the questions we had. She made buying our first home very very simple and a lot less stressful than we imagined.
Thank you for that!
Kieran · 2 January 2025
Agent replied · 9 January 2025
Dear Kieran Walsh,
Thank you for your glowing 5-star review. We are thrilled to hear that Beth McGill provided you with exceptional service during your home-buying process. We strive to make such important milestones as seamless and stress-free as possible. Your kind words are greatly appreciated and will be shared with the team to celebrate this achievement.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleRobert Ellis is truly professional and very friendly Estate Agent. Especially, Helene Sutton is a kind lady, pleasure to talk and we consider ourselves lucky to have gotten her as our Lettings Administrator. Keep It Up Robert Ellis ! :)
Ashok · 16 April 2025
★★★★★ 5/5
GoogleWe recently had a house viewing with Louise Jowett, who was very polite, friendly and professional. Louise answered all our questions and has kept us updated on the progress of the property.
Nicola · 22 December 2025
Agent replied · 22 August 2026
Really appreciate your 5-star rating, Nicola Howitt. It means a lot to Robert Ellis Estate Agents and Lettings, Stapleford to know you had a great experience with our services. Thank you for choosing us! … More
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