5/5
GoogleRobert Ellis is truly professional and very friendly Estate Agent. Especially, Helene Sutton is a kind lady, pleasure to talk and we consider ourselves lucky to have gotten her as our Lettings Administrator. Keep It Up Robert Ellis ! :)
Trusted Agent profile · Stapleford
Verified
Robert Ellis Stapleford reviews
★★★★★
1,262 reviews across 1 platform
32 Derby Road, Stapleford, NG9 7AA
Robert Ellis's office in Stapleford, at 32 Derby Road, is rated 4.9 out of 5 across 1,262 reviews on 1 platform, including 1,262 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.
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Awards
The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
Google5/5
GoogleWe recently had a house viewing with Louise Jowett, who was very polite, friendly and professional. Louise answered all our questions and has kept us updated on the progress of the property.
Agent replied · 22 August 2026
Really appreciate your 5-star rating, Nicola Howitt. It means a lot to Robert Ellis Estate Agents and Lettings, Stapleford to know you had a great experience with our services. Thank you for choosing us! … More
5/5
GoogleOn time pleasant and knowledgeable Thank you for the viewing
Agent replied · 17 June 2026
Thank you, Rachel, for your wonderful feedback. We are pleased to hear that the viewing was both timely and informative. Your acknowledgment of our team's punctuality and expertise is truly valued. Support team, Robert Ellis Estate Agents - Beeston
5/5
GoogleThe Team at Robert Ellis has been really good. They have answered my questions patiently and had a good knowledge base on the properties. Louise Jowett showed me around and was great to work with.
Agent replied · 22 August 2026
Thank you, Yanna, for awarding us 5 stars at Robert Ellis Estate Agents and Lettings, Stapleford. Your support is greatly appreciated, and we're delighted to know that our services have met your expectations. Your feedback is valuable to us. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleVery professional and great service. Thank you very much !
Agent replied · 15 June 2026
Thanks, Adam! I’m really glad to hear you appreciated the service. It means a lot to know that our efforts made a positive impact on your experience. Hope to see you again soon! … More
5/5
GoogleI received tremendous support from Robert Ellis ’s company both during my tenancy and after I moved into my home. Any shortcomings I noticed were promptly addressed and resolved without any hesitation. I would highly recommend Robert …
Agent replied · 22 August 2026
Thank you, Jagath Wickramasinghe, for your encouraging words regarding Robert Ellis Estate Agents and Lettings, Stapleford. We truly appreciate your recognition of the tremendous support you received during your tenancy and beyond. It's … More
5/5
GoogleGreat experience so far with all those at Robert Ellis. From Louise who has shown me around a couple properties to Claire who's now guiding me through the process of buying a house. Everyone is lovely and helpful. Would definitely recommend!
Agent replied · 22 August 2026
Thank you, Harry Hampson, for your kind words and 5-star review. We are thrilled to hear that your experience with Robert Ellis Estate Agents and Lettings, Stapleford has been great. From Louise's property tours to Claire's guidance … More
5/5
GoogleWent for a viewing at a property in Ilkeston. Helene showed me around, she was a lovely, kind and warm person and very approachable. She was knowledgeable about the details of the property and the application process and overall I found her very helpful!
Agent replied · 22 August 2026
Dear Georgia Owen, Thank you for awarding us a 5-star review. We are delighted to hear your … More
5/5
GoogleLovely experience so far. Helene is friendly and helpful, replied email swiftly. Things are going pretty smoothly.
Agent replied · 9 January 2025
Dear Crystal Yip, Thank you for awarding us a 5-star review. Your positive feedback is greatly appreciated and it encourages our team to maintain the high standards of service we strive for. We are thrilled to have met your expectations and look forward to assisting you again in the future. Your support is invaluable to us. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleFantastic experience at two viewing with Ryan, was very helpful open and honest and gave great information into the properties we were looking at
Agent replied · 22 August 2026
Really appreciate your feedback, Callum Lonergan! It's wonderful to know that your experience with Robert Ellis Estate Agents and Lettings, Stapleford was worthy of a 5-star rating. Your satisfaction is our priority, and your positive … More
5/5
GoogleAlways a pleasure dealing with the whole team at this branch from Sales to Lettings - very professional, friendly and cost/time efficient. Highly recommend!!
Agent replied · 22 August 2026
Thank you, Kushu Passi, for the 5-star rating for Robert Ellis Estate Agents and Lettings, Stapleford. We're delighted to know that your experience was outstanding. Your feedback really encourages our team to continue providing top-notch … More
5/5
GoogleExcellent customer service from the valuation throughout to the completion of sale. Very competent and professional. Best experience with a property sale to to date, highly recommended. Massive thank you to Lorraine for being helpful, communicating progress regularly and being a superstar! X
Agent replied · 25 October 2024
Dear Katherine Lorek-Wallace, Thank you for your glowing review. We are delighted to hear that you found our customer service excellent throughout your property sale journey. Your kind words especially about Lorraine's efforts are greatly appreciated and will be shared with the team. Our commitment to professionalism and communication remains steadfast. We are thrilled to have provided your best property sale experience to date. Warmest regards, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleOn time very friendly, very professional and had plenty of time for us to do what we needed to do and also came up with some suggestions. Great service thank you
Agent replied · 22 August 2026
Thank you, Melissa Bates, for awarding us a 5-star review at Robert Ellis Estate Agents and Lettings, Stapleford. We are truly delighted to receive such positive feedback. It is wonderful to know that your experience with our services met … More
5/5
GoogleThanks to Lorraine Boothman for her support in helping me to purchase my new home. She was brilliant in pushing things forward and making the process smoother for me. Communication was excellent. Thanks to her guidance and support. I will definitely consider Robert Ellis in future!!!
Agent replied · 25 October 2024
Dear Joy M. Dube, Thank you for your outstanding review. We are delighted to hear about your positive experience with Lorraine Boothman. Ensuring efficient communication and support is central to our mission, and we are pleased she made your home purchase smoother. Your kind words will be shared with Lorraine and our team. We appreciate your trust in Robert Ellis and look forward to assisting you in the future. Warm regards, Robert Ellis Estate Agents & Lettings Stapleford
4/5
GoogleHad my routine house inspection today it was done quickly. My concerns and issues were noted down and taken away.
Agent replied · 22 August 2026
Thank you, Julie Bown, for rating our services at Robert Ellis Estate Agents and Lettings, Stapleford with four stars. We truly appreciate your feedback and are pleased to know you had a positive experience. Your insights are valuable as … More
5/5
GoogleI want to take a moment to express my gratitude for Helene Sutton’s exceptional support during my recent house rental process. From the initial viewings to successfully securing the rental, her efforts were invaluable. I appreciate her professionalism and patience, especially when navigating the time-sensitive negotiations with the landlord. Despite multiple follow-ups from my side, Helene remained calm and dedicated, which ultimately led to a successful outcome.
Agent replied · 9 November 2024
Thank you so much for your kind feedback about your experience with Helene Sutton! We’re thrilled to hear that her exceptional support made a positive impact during your house rental process. Helene always aims to provide a professional and patient service, especially during time-sensitive situations, and we’re so pleased that her dedication helped secure a successful outcome for you. We appreciate you taking the time to share your experience, and we wish you all the best in your new rental home! If there’s anything else you need, please don’t hesitate to reach out.
5/5
GoogleHad my inspection today by Helene from Robert Ellis Stapleford , as always friendly , respectful and checked everything for the landlord .Always welcome . Thk you
Agent replied · 25 October 2024
Dear Linda Thorpe, Thank you for your exceptional review. We're delighted to hear about your … More
5/5
GoogleI requested a viewing through Eva and found her to be very helpful and polite. All communication was clear and all done within a quick time frame
Agent replied · 22 August 2026
Really appreciate your 5-star rating, George Morrison! It’s fantastic to know that your experience with Robert Ellis Estate Agents and Lettings, Stapleford met your expectations. Thank you for choosing us and for taking the time to review … More
5/5
GoogleHelene S was attentive throughout the whole process and kept us updated every step of the way. She was prompt with anything that needed to be done and made the whole experience smooth and stress-free. We really appreciated her support.
Agent replied · 22 August 2026
Dear Heather Pusey, Thank you for sharing your wonderful feedback! We are delighted to hear that … More
5/5
GoogleWe’ve been dealing with a lot of Estate Agents lately, and I truly believe when you receive that perfect service you need to shout about it. Louise showed us around a property yesterday. A breath of fresh air to find someone so …
Agent replied · 22 August 2026
Dear Jo Hewitt, We are delighted to hear about your exceptional experience with Robert Ellis … More
5/5
GoogleI requested a viewing for a property I'd seen and Louise Jowett met me there. She was extremely pleasant and knowledgeable when answering my questions, as well as adaptable to my needs for a house. When we realised the property wasn't for …
Agent replied · 22 August 2026
Thank you, Bradley Haines, for your fantastic 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We are thrilled to hear Louise Jowett made your viewing experience pleasant and insightful. Her ability to match you with a … More
5/5
GoogleBeing first time renters we needed help and advise. Both Wendy and Millie were brilliant. They got 10 viewings as soon as the property went on the market. They made renting our property so easy and we can’t thank them enough. I wouldn’t hesitate to use them again. Brilliant service👍 …
Agent replied · 25 October 2024
Dear Julian Lambert, Thank you for your outstanding review. We are delighted to hear that Wendy and Millie provided excellent assistance during your first rental experience. It's rewarding to know that the swift arrangements for multiple viewings made the process seamless for you. We value your kind words and look forward to serving you again in the future. Kind regards, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleJust done a viewing with Louise Jowett - was very good, knowledgeable and gave us the space to look around in our own time asking questions as we needed to!
Agent replied · 22 August 2026
Really appreciate your 5-star rating, Joe Crutchley. We are glad you had a great experience with Robert Ellis Estate Agents and Lettings, Stapleford. Your feedback is truly encouraging for our team. Thank you for sharing your experience … More
5/5
GoogleHad a great experience from being shown houses to speed of tenant checks and overall professionalism dealing with Helene and the team at Stapleford.
Agent replied · 25 October 2024
Dear Albert, Thank you for your exceptional five-star review. We are thrilled to hear about your positive experience with Robert Ellis Estate Agents & Lettings Stapleford. Your feedback is invaluable and inspires our team to continue providing outstanding service. We are delighted to have met your expectations and appreciate your support. Robert Ellis Estate Agents & Lettings Stapleford
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Questions about Robert Ellis Stapleford
Has Robert Ellis won any awards?
Yes. In The Trusted Agent 2026 awards: Robert Ellis, Stapleford won Gold; Robert Ellis, Arnold won Platinum; Robert Ellis, Long Eaton won Trusted Agent.
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Send Robert Ellis Stapleford a message.
