Trusted Agent profile · Stansted

Intercounty Lettings reviews in Stansted

4.7

★★★★★ Excellent

832 reviews across 2 platforms

8 Cambridge Road, Stansted, CM24 8BZ

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Intercounty's office in Stansted, at 8 Cambridge Road, is rated 4.7 out of 5 across 832 reviews on two platforms, including 146 Google reviews rated 4.8.

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4.8 / 5

146

Reviews on Google

This office

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686

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Stansted office, from every platform, shown as written. First names only.

5/5

Trustpilot

Staff are friendly and helpful

Luke and Jack in the Chelmsford branch have both been so helpful! moving can be so stressful but they have been amazing and answered any questions that we have asked. They have dealt with everything so quickly too we got the property last Wednesday and get the keys this Thursday Would definitely use them again in the future. Thank you all so much!

Jade · 17 August 2021

Agent replied · 13 June 2024

Thank you for your 5 star review Jade! It's great to hear that both Jack and Luke provided such a good service, we will certainly share your feedback with them.

5/5

Google

Jodie and Kristy you have been wonderful! with every phone call and email and more emails and more phone calls, just want to say a huge thank you to you both!!!! pay rise for you both I feel ha ha !!!! take care :) Hugs Frankie :)

Frankie · 22 June 2023

Agent replied · 21 June 2024

Thank you - that is really kind of you to send in this feedback

5/5

Trustpilot

Excellent service from both Nicholas and Jake Frisby

Excellent service from both Nicholas the branch manager at Braintree and then from Jake Frisby who regularly kept me up to date with the purchase of our new home. Due to challenging problems at the bottom of the chain they both went out of their way to expedite the process and kept us informed every step of the way.Well done and thank you so much for time and effort.

David · 16 January 2020

Agent replied · 13 June 2024

Thank you for your review David about the service you received from our Braintree branch. Huge Congratulations on your new home.

5/5

Trustpilot

Intercounty at South Woodham Ferrers

Intercounty at South Woodham Ferrers gave us excellent service Andy in particular was extremely helpful during what was not the easiest sale for him I’m sure as we had a difficult chain to deal withbut his tenacity to get the sale through and keeping us informed all along the way showed his professional approach to the job in hand and I can’t thank him enough.A job well done AndyMany thanks.Mr.&Mrs.McGowan.

Malcolm · 23 June 2019

Agent replied · 13 June 2024

Thank you for your review Mr & Mrs McGowan. Its great to hear about the excellent service received from Andy.

5/5

Trustpilot

Great Service!

Friends recommended us to rent through intercounty who has been renting already with them. We had our viewing with the agent Harry S, who was on time, not pushy at all and with all the information about the flat ready for us. Also helping us by replying very quickly to our emails when in doubts. Great attention from every agent in the office as well, definitely will spread the word.

Sebastian · 8 May 2019

Agent replied · 13 June 2024

Thank you Sebastian for your review.

5/5

Trustpilot

The team at intercounty have been outstanding!

The team at intercounty have been outstanding throughtout the process of sale and purchase. I've never once had to chase for updates I've had weekly calls even if there wasn't anything to report, With 7 in the chain that's a huge task! Jenny in particular has been fantastic and has made what could have been a very stressful time completely stress free! I'm incredicle grateful to the team for all their help.

Sarah · 7 August 2017

Agent replied · 13 June 2024

Thank you Sarah for your review, it is lovely to hear Rebecca provided a professional and helpful service.

5/5

Google

I would like to thank the team in Stansted who were professional and helped every step of the way with my house purchase. They kept me up to date on the progress of buying my house and went above and beyond to ensure things completed smoothly.

Helen · 22 June 2023

Agent replied · 21 June 2024

That is great to hear - thank you so much for your feedback

5/5

Trustpilot

Can't remember these guys and girls…

Can't remember these guys and girls enough. Always working hard to get people through the doors. Very professional and polite someone from the team is always available to talk to. Doug the sales progresor also can't thank him enough for his hard work throughout this sales experience. Once again always there for us keeping us updated every step of the way. Fantastic. Keep up the great work. From Craig

Customer · 27 August 2019

Agent replied · 13 June 2024

Thank you for review Craig - Its fantastic to hear such great comments about our staff.

5/5

Trustpilot

Absolutely amazing service!

Absolutely amazing service!As a buyer of a property they listed, Meg was always available and always called back promptly when busy. I'm surprised she didn't get annoyed from me constantly badgering her about updates, she was honest, friendly, and gave lots of advice which was way out of her remit. A benchmark for all agents!

Jason · 12 March 2018

5/5

Google

Sarah is brilliant! Has gone above and beyond on our purchase which we have really appreciated. Cannot praise her highly enough.

Lynsey · 23 June 2019

Agent replied · 21 June 2024

Thank you Lynsey for your review, its lovely to hear Sarah was brilliant.

3/5

Trustpilot

Mixed experience

I have used Intercounty once to buy a property and was not impressed with their efficiency and knowledge. The process of buying would have been much shorter if they had kept their mind on the process.As for using them as a letting agency, I have mixed feelings. but I have found their staff both good and friendly but lacking in efficiency. they are no worse than other agencies I have used.

Jennifer · 25 July 2017

Agent replied · 13 June 2024

Thank you for your honest feedback Jennifer, we always value and appreciate feedback and use it to help improve our service. I am sorry that in in this instance, you felt that we did not fulfill this role. We would like to understand further how you feel we could have been more effecitvie, and if you would be willing to discuss this please can you email timsimpkins@intercounty.co.uk

5/5

Google

I recently had the pleasure of dealing with Peter, James, Lisa and Heidi at the Stansted office of Intercounty. I have no hesitation in recommending them as they proved both professional and personable in equal measure and gave a first-class service. Thank you Intercounty Stansted!

Matthew · 22 June 2023

Agent replied · 21 June 2024

Glad to hear the team treated you so well - thank you for the review

5/5

Google

We have to thank the team at Stansted for helping us through out our sale and keeping us informed of the progress. It all went very smoothly with just a hiccup at the end due to someone at the end of our chain, so completion was a glass of wine moment. Everyone was so helpful and friendly and we highly recommend them. Thanks team Stansted! Jo and Derek

Jo · 23 June 2019

Agent replied · 21 June 2024

Thank you Jo for your review and recommending Intercounty.

5/5

Trustpilot

Highly recommended

Highly recommended. Brilliant customer service from start to finish. Harry Stylianou was extremely helpful and found us the perfect home!

Lois · 17 May 2019

Agent replied · 13 June 2024

Thank you Lois for your review and recommending Intercounty. It is lovely to hear Harry was extremely helpful.

5/5

Trustpilot

Fantastic staff!

Sam Kelly, Jake Frisby, and Debbie Davies (fine and country, sister company to Intercounty) are all outstanding staff. Quick to respond, very helpful, and accomodating. Great selection of properties. Highly reccommend!

Dawnstrata · 25 July 2025

5/5

Trustpilot

Intercounty have been marvellous …

Intercounty have been marvellous especially Megan Izod who has kept us in the know since we have sold our house with them.

Judy · 10 October 2017

Agent replied · 13 June 2024

Thank you Judy for your 5 star review, it is lovely to hear that Megan was marvellous.

5/5

Trustpilot

As a contractor I have enjoyed over the…

As a contractor I have enjoyed over the past couple of years working alongside Dimple.She is easy to get along with, has a great sense of humour, a very professional approach.All of the clients I have been sent to think she is lovely, and speak well of her. I would also like to say all the team have been great, I look forward to a continued working relationship.Rick rdpropertycare

Richard · 27 July 2018

Agent replied · 13 June 2024

Thank you Richard for your review, it is lovely to hear Dimple and the team have been great.

5/5

Trustpilot

Great service

Thank you to Dough for helping with our purchase. We were kept fully updated throughout the process. Great service.

Kathryn · 5 September 2019

Agent replied · 13 June 2024

Thank you for your review Kathryn. its great to hear you were kept updated throughout by Doug,

5/5

Trustpilot

Helen has been so professional

Helen has been so professional, we have felt in very safe hands. It has been a pleasure to work with her.

Caroline · 7 December 2017

Agent replied · 13 June 2024

Thank you Caroline for your 5 star review.

5/5

Google

Selling our house proved a long process due to buyers' mortgages being withdrawn and buyers pulling out, but eventually Peter Telford, Tom and the whole team got us there. Many thanks to them for their continued chasing of matters with various solicitors, their advice, hand-holding and the professionlism shown at all times.

Lesley · 11 October 2024

5/5

Trustpilot

Reece at intercounty has been excellent…

Reece at intercounty has been excellent helping me and my family through a difficult time ,thanks so much reece ,you've been polite, helpful ,patient and freindly and getting the right property for my family. I highly recommend intercounty for your next move. Thanks again reece. David brooks and family.

David · 17 November 2024

5/5

Trustpilot

Brilliant

Doug kept me in the loop on a regular basis as to the progress of my purchase.Top notch service.

Paul · 17 October 2018

Agent replied · 13 June 2024

Thank you Paul for your review, it is great to hear the service was top notch.

5/5

Trustpilot

Outstanding Service

Professionally & helpfully supported us through our move process. Couldn't fault any aspect of their service(s). Special thanks to George.

Kim · 10 July 2017

Agent replied · 13 June 2024

Thank you Kim for your review, it is lovely to hear the team provided a professional and helpful service.

5/5

Trustpilot

Doug Whybrow Excellent Service! Thank you!

We sold and bought our house through Intercounty and I have to say the service provided was excellent. Doug did most of the chasing and sorting out for us, we found him and his team to be knowledgeable, helpful and informative. Highly professional attitude and attention to detail. Thank you for making everything so painless! The team is amazing! Happy Christmas and New Year!

Carol · 20 December 2019

Agent replied · 13 June 2024

Thank you for your review Carol. Its lovely to hear how Doug provided you with an excellent service. Huge Congratulations on your sale and purchase.

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