1/5
Google"Worst company Do not trust them maintenance team of the Oyster properties is Nightmare ..."
Trusted Agent profile · Stanmore
Verified
Oyster Properties Stanmore reviews
★★★★★
1,224 reviews across 4 platforms
845 Honeypot Lane, Stanmore, HA7 1AR
Part of Oyster Properties, see every office.
Oyster Properties's office in Stanmore, at 845 Honeypot Lane, is rated 4.4 out of 5 across 1,224 reviews on four platforms, including 1,010 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards, one of two awards Oyster Properties won in 2026.
1,010
Reviews on Google
This office
113
Reviews on Facebook
Business-wide
1
Reviews on The Trusted Agent
This office
100
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Oyster Properties Stanmore
Oyster Properties is a real estate agency in London, United Kingdom. Founded in 2006, Oyster Properties started out as an estate agency with specialization in residential property sales, lettings and property management. Presently, it operates through two offices, the Head Office is located in Stanmore and the other office is in Arnos Grove. Based as an estate agency in Stanmore and Arnos Grove, Oyster Properties covers all of North and North West London. We aim to deliver a wide range of services with a high standard of excellence. We are an independently owned estate agency network that have successfully been selling and letting all types of property across the borough and beyond. We provide personalised service to our clients whilst making use of the latest technology and marketing methods. We believe owning a property should be stress free and work hard to ensure our landlords can sit back and enjoy a steady return from their property whilst we take care of all the compliance and rental headaches in a cost effective and transparent way. We have been independently recognised by the Best Estate Agent guide to be in the top 5% of all Lettings agents in the UK and are proud of the feedback we receive and our consistent high reviews from our clients on both Google and Facebook.
Awards
The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Stanmore office, from every platform, shown as written. First names only.
Google4/5
GoogleLovely staff. Helped us look at several properties. Appreciated their effort and care.
Agent replied · 9 August 2023
Dear Rida, Thank you for taking the time to leave us a review. You are more than welcome, we are very happy to hear that your experience with us was an amazing one! Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleRecently rented a 2bed flat in Harrow through Oyster properties. Very professional service by their kind agent Gemma . Thank you for being so helpful.
Agent replied
Dear Prasad Menge, We’re so happy to hear you had a great experience with our service. Your review made our day! Our whole team works very hard to keep our customers happy. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
1/5
GoogleService dreadful would never use again or even suggest them to my worst enemy. Am only giving them one star because I have to to post this review but personally wouldn't give them that.
Agent replied
Dear Anna Dias, We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right, please give us a call on +44 208 951 5558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team
5/5
GoogleVery professional and responsive service provided by Irina at Oyster properties. We were updated on all stages of the sale process and any problems were dealt with quickly. Highly recommend.
Agent replied
Dear Hiresh Shah, First, we hope you and your family are well and safe. We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else with only the best there is to offer. It’s so lovely to hear that Irina helped to make your experience such a positive one. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
FacebookRent a property from Oyster very happy with new place. Just want to send special Thank You to Gemma for the help.
5/5
GoogleOutstanding experience and staff are very accomodating. Great job Gemma!
Agent replied · 13 September 2023
Dear May Perez, Thank you for your outstanding review! We're delighted to hear that you had an excellent experience and found our staff, especially Gemma, to be very accommodating. Your feedback is much appreciated, and we'll continue to strive for excellence in serving you. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help and provide the best service possible! Best Regards, Oyster Properties Team
1/5
GoogleAppalling customer service! left a message with the front desk 5 times. Still havent got back to me despite being a customer for over 8 years !!
Agent replied
Dear F K, Hope all is well. Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty, and we’re deeply sorry that your recent experience didn’t live up to what you’ve come to expect. Please reach out to 02089515558 so that we can make this right. Best Regards, Oyster Properties Team
4/5
GoogleGood experience, Gemma showed us the house and was very courteous. She made sure the process was smooth and quick. Overall a pleasant experience
Agent replied
Dear Haarnnit Keer, Thank you for leaving me a review. We're glad to hear that you’re happy with the process. We appreciate your feedback about understanding your needs during the homebuying experience; we always work hard to help clients find the right fit in a new home. I’ll be sure to share your comments with my colleagues to ensure we continue to improve on delivering exceptional service. We look forward to hearing from you again soon. Best Regards, Oyster Properties Team
5/5
GoogleI have been a tenant with them for a long time. They are very supportive and listen to you. Try to resolve any problem you have in a timely fashion. I will say they are professionals.
Agent replied
Hi Khurram Mughal, Thank you for taking the time to share your experience. We are glad that you are satisfied with the service we provided. We look forward to serving you again. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleGreat Experience in renting a property through Gemma. The communication was very clear and she helped greatly in closing the deal with the landlord.
Agent replied
Dear Sajal Batra, Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Gemma receives the recognition she deserve. If there’s anything we can do to serve you further, let us know. Best Regards, Oyster Properties Team
1/5
GoogleService dreadful would never use again or even suggest them to my worst enemy. Am only giving them one star because I have to to post this review but personally wouldn't give them that.
Agent replied · 4 March 2024
Dear Anna Dias, We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right, please give us a call on +44 208 951 5558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team
5/5
GoogleGemma at Oyster properties was helpful from start to finish in finding a rental property and I would totally recommend them if you are thinking of moving John kingPositiveQuality
Agent replied · 24 June 2024
Dear John King, First, we hope you and your family are well and safe. We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who with only the best there is to offer. Please let us know anything we can help you in the future. Best regards, Oyster Properties Team
5/5
TrustpilotReally good experience
Really good experience, start to finish, very attentive and would 100% recommend
Agent replied · 12 July 2023
Thank you for the great review Micken! It's wonderful to hear that you had such a positive experience with us. We are committed to providing excellent, attentive customer service and we appreciate you recommending us to others.
5/5
Trustpilotgreat service
Very happy wioth the team who rented out my property very fast
Agent replied · 12 July 2023
Thank you for the positive review, S Shah. We are so delighted to hear that you are happy with our team and the speed at which we were able to rent out your property. Thank you for your support!
5/5
GoogleExcellent staff who made renting a flat very easy. Dealt with everything and didn't make it difficult. They also have a very good online system to help tenants. Makes everything so much easier. Would definitely use again. 10+
Agent replied
Dear Sat, Thank you for taking the time to review your experience with Oyster Properties. We are very pleased to hear that our staff made the transaction a pleasant one without any headaches. We do take pride in catering to our guests' needs the best way we can. Please don't hesitate to call us if there is anything we can help you with. Looking forward to seeing you again soon. Best Regards Oyster Properties Team
5/5
GoogleVery Nice Services & Experience
Agent replied · 22 December 2023
Dear Pooja Patel, Thank you so much for your kind words and positive feedback regarding our services. We're thrilled to hear that you had a very nice experience with us! We strive to provide excellent services and create memorable experiences for our valued customers. Your feedback is truly motivating for our team, as it reinforces our commitment to delivering top-notch service. If you ever need assistance in the future or have further feedback to share, please feel free to reach out. We appreciate your trust in Oyster Properties and look forward to serving you again. Best regards, Oyster Properties Team.
5/5
FacebookI’ve had a lot of help from oyster properties on order to rent a house and they are amazing!! Bianca has always answered my questions and had been very kind and super nice ! Thank you!
Agent replied · 3 May 2023
Hi Anca-Nicușor Negru,We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forw… See more
5/5
GoogleIt was on time, and almost real. Will be of use even after the pandemic ends as buyers from far distance does not have to travel. Well executed presentation
Agent replied
Dear Lourdes Fernando, First, we hope you and your family are well. Thanks so much for sharing your experience with us. We really appreciate you taking the time to share your feedback with our service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team
5/5
GoogleVery professional service by Dhwani!
Agent replied · 22 December 2023
Dear Zeus Pest Control, Thank you so much for taking the time to share your positive experience with Dhwani! We're thrilled to hear that you found our service to be very professional. It's always our goal to provide excellent service, and your feedback reaffirms the hard work we put into making that happen. Best regards, Oyster Properties Team.
5/5
GoogleI have always found the rental and buying/selling service from Oyster Properties to be very personal and prompt. Don't take my word for it, try it out yourself.
Agent replied
Dear Jaymin Patel, First, we hope you and your family are well and safe. Thank you again for taking the time to share your experience with us. It means so much to know that you appreciate our service, and happy to be our client. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleGreat company to work with, Gemma found me a lovely place to rent and was very helpful and professional during the process; will certainly recommend this company.
Agent replied
Dear Claudia Z, First, we hope you and your family are well and safe. Thank you for your high praise to Gemma and positive review to our service. We appreciate your time leaving us a positive review. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleVery happy with the service from Priya. She is a pleasure to work with and one of Oyster's finest assets
Agent replied
Dear George Michaelides, Thank you so much for taking the time to leave an excellent rating. We really appreciate you taking time to share your experience with our service, and how Priya helped you. Please don't hesitate to call us if there is anything we can help you with. Best Regards, Oyster Properties Team
5/5
GoogleFantastic local knowledge, service with a smile. Always willing to discuss progress and easily contactable. I'd recommend Oyster if you're buying, selling or renting. They really take the stress out of a stressful situation.
Agent replied
Hi Rakhee Nimesh, We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
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Questions about Oyster Properties Stanmore
Has Oyster Properties won any awards?
Yes. In The Trusted Agent 2026 awards: Oyster Properties, Stanmore won Platinum; Oyster Properties, Arnos Grove won Platinum.
Want Oyster Properties Stanmore to help?
Tell us what you need and we'll pass your enquiry to Oyster Properties Stanmore and up to three other top-rated agents near Stanmore.
