5/5
FacebookMinal and her team have been very helpful with the move Would always recommend them as agents
Trusted Agent profile · Stanmore
Verified
Oyster Properties Stanmore reviews
★★★★★
1,224 reviews across 4 platforms
845 Honeypot Lane, Stanmore, HA7 1AR
Part of Oyster Properties, see every office.
Oyster Properties's office in Stanmore, at 845 Honeypot Lane, is rated 4.4 out of 5 across 1,224 reviews on four platforms, including 1,010 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards, one of two awards Oyster Properties won in 2026.
1,010
Reviews on Google
This office
113
Reviews on Facebook
Business-wide
1
Reviews on The Trusted Agent
This office
100
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Oyster Properties Stanmore
Oyster Properties is a real estate agency in London, United Kingdom. Founded in 2006, Oyster Properties started out as an estate agency with specialization in residential property sales, lettings and property management. Presently, it operates through two offices, the Head Office is located in Stanmore and the other office is in Arnos Grove. Based as an estate agency in Stanmore and Arnos Grove, Oyster Properties covers all of North and North West London. We aim to deliver a wide range of services with a high standard of excellence. We are an independently owned estate agency network that have successfully been selling and letting all types of property across the borough and beyond. We provide personalised service to our clients whilst making use of the latest technology and marketing methods. We believe owning a property should be stress free and work hard to ensure our landlords can sit back and enjoy a steady return from their property whilst we take care of all the compliance and rental headaches in a cost effective and transparent way. We have been independently recognised by the Best Estate Agent guide to be in the top 5% of all Lettings agents in the UK and are proud of the feedback we receive and our consistent high reviews from our clients on both Google and Facebook.
Awards
The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Stanmore office, from every platform, shown as written. First names only.
Facebook5/5
GoogleIt was an amasing experiance to work with Oyster Properties. They are the perfect agency to rent a property. I will recomand them with all my trust! Thanks Oyster Proprety !!!
Agent replied
Hi Ionut Paul Miron, Thank you for taking the time to review your experience with Oyster Properties. I am very pleased to hear that our staff made the transaction a pleasant one without any headaches. We do take pride in catering to our guests' needs the best way we can. Please don't hesitate to call us if there is anything we can help you with. Looking forward to seeing you again soon. Best Regards, Oyster Properties Team
5/5
TrustpilotGreat communication and very prompt!
Great communication and very prompt!Will use again
Agent replied · 12 July 2023
Thank you for the great rating and kind words, Nabeel! We strive to provide the highest level of communication and customer service, it's great to see you had a positive experience. We look forward to working with you again soon!
5/5
FacebookDn..Bianca UNGURIANU a good agent and very strong. Thank you Bianca ... and all OYSTER team.
5/5
GoogleFriendly and helpful personnel
Agent replied · 19 September 2023
Dear Rudo Maswera, Thank you for your positive feedback! We're glad to hear that our personnel were friendly and helpful during your experience with us. Providing excellent service is our top priority, and we're here to assist you whenever you need us. If you have any more feedback or questions in the future, please don't hesitate to reach out. Your satisfaction is important to us! Best Regards, Oyster Properties Team
5/5
GoogleGemma rented our flat to us, it was a great experience from start to finish. She was always available to answer any questions i have throughout the process.
Agent replied
Dear Tom Duke, Thank you so much for this very positive review. We really appreciate you being a customer and helping to share the word about us. We will make sure to inform Gemma about your high praise. She works diligently, and always do her best to provide an excellent service. Please let us know if you need help, and we are hoping to see you again soon. Best Regards, Oyster Properties Team
5/5
GoogleVery responsive, kind team and very happy that we spent 4 years with oyster property agency property as tenant.
Agent replied
Dear Santosh, We appreciate your positive feedback. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
4/5
GoogleCompleted a virtual review of a property with Dean from Oyster Properties. Very well structured meeting and walk through of the property. Thank You.
Agent replied
Dear Mahmud Adat, First, we hope you and your family are well and safe. We would like to thank you for sharing this great review about your experience with our virtual viewing. We invested a lot of time and effort to make the virtual viewing possible. We will be sharing your feedback with our team. Please let us know anything we can help you in the future. Best regards, Oyster Properties Team
5/5
GoogleOyster provides a professional and friendly service. It was a pleasure and a breath of fresh air dealing with them, easy to contact and always polite. I most certainly would recommend them.
Agent replied
Dear Nuala, Thank you very much for taking the time to review our Agency. We look forward to seeing you again soon. Best regards - Oyster Properties Team
5/5
FacebookVery professional letting agents. Nick and Gemma responded promptly to all questions and the whole process went smoothly. I am really happy with the service I have received. Do recommend!
Agent replied · 3 May 2023
Hi Simon Qai, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleThe service is excellent, the staff is friendly, always helpful and smiling. I feel that I get good advice and honest opinion about any issues I raise about my properties in their management.
Agent replied
Dear Vinodkumar, We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team
5/5
GoogleQuick to response to repairs and work done to a high standard. Easy to communicate with and a very friendly maintenance team.
Agent replied
Dear Vishaal Nandha, First, we hope all is well. Thank you for leaving us a wonderful review. It was our pleasure to helping you out. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you especially how Maintenance Team helped you. Please let us know anything we can help you in the future. Best Regards, Oyster Properties Team
5/5
GoogleI've rented a property from Oyster Properties, and talked to Mrs Gemma, she is very kind and professional in guide customers
Agent replied
Dear Kavi, First, we hope all is well. Thank you for leaving us a wonderful review. We appreciate your time for sharing your experience with our service, especially how Gemma helped you. Please let us know anything we can help you in the future. Best Regards, Oyster Properties Team
5/5
GoogleGemma, our rental negotiator, was so helpful and very friendly. Always available to respond to our questions during our property search and the offer process. Highly recommended
Agent replied
Dear Audrey Ametis, Thanks so much for your for leaving us a such a positive review. We make sure to treat our client as a family especially while they are searching for their home. It's something we've worked hard on and we're pleased our efforts resonated with you. Thanks for placing your trust in us and we hope to see you again soon! Best Regards, Oyster Properties Team
5/5
GoogleFriendly and quick service. Great communication and even kept the office open an extra 15 minutes for me to collect the keys when I was running late.
Agent replied
Hi Nonyelum Ohiaeri, Thank you for taking the time to share your experience. We are glad that you are satisfied with your stay. We are very pleased to hear that our staff provided you an excellent customer service. We look forward to serving you again. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleExcellent service. Excellent customer service. They all answered my queries especially the maintenance. Very responsive. Professional. Fair treatment to the customer. Highly recommended.
Agent replied
Dear Christine Mae Sulib, First, we hope you and your family are well and safe. Thank you again for taking the time to share your experience with us. It means so much to know that you appreciate our service especially the maintenance department, and happy to be our client. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleVery much appreciate and thankful to Gemma Very smooth and fast processing
Agent replied
Dear Vishal Chauhan, We are so very happy to hear you had such a wonderful experience with us! It was absolutely our pleasure to assist you. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
4/5
Googlevery transparent process, systematic and very professional in handling matters related to renting. We got good support from Gemma and Nick our agent. Overall we had a good experience.
Agent replied
Hi Ravi S, Thank you for taking the time to review your experience with Oyster Properties. I am very pleased to hear that our staff made the transaction a pleasant one without any headaches. We do take pride in catering to our guests' needs the best way we can. Please don't hesitate to call us if there is anything we can help you with. Looking forward to seeing you again soon. Best Regards, Oyster Properties Team
5/5
GoogleVery well managed property management agency. I have rented a property through Gemma Groogan. She managed the whole process smoothly and helped me with negotiations very well. 5 stars.
Agent replied
Hi Sandeep Karpe, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleFantastic Service. Highly recommended. Everyone that I've dealt with at Oyster have been professional and helpful. Hiral Shah in particular has provided clear and prompt support at all times.
Agent replied
Hi Thomas Drew, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
1/5
TrustpilotA cheap and nasty Estate Agency service…
A cheap and nasty Estate Agency service run out of the Philippines, don't go anywhere near them
Agent replied · 12 July 2023
We're sorry to hear that you had a negative experience. We strive to provide exceptional customer service and it's disappointing to hear that we fell short in your case. We will address this with our staff and take steps to ensure that all customers receive the assistance they need. Please feel free to reach out to 0208 951 5558 with any further comments, concerns, or suggestions you wish to share.
1/5
TrustpilotWorst tenant service
Worst tenant service. Do not rent property from them. They are worst. Try to avoid them if you can.
Agent replied · 17 July 2023
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to 0208 951 5558 with any further comments, concerns, or suggestions you wish to share.
5/5
GoogleHello, my name is Robert and I would like to confirm that I was very pleased with the agent Gemma, happy to deal with ! 5 stars 🤩 …
Agent replied
Hi Robert-Petrut Miron, Thank you for taking the time to share your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
FacebookGemma from the Stanmore branch helped myself and my partner to find our dream property. Very useful throughout the entire process and always quick to answer questions. Would highly recommend.
Agent replied · 3 May 2023
Thank you so much for taking the time to write this review. It is much appreciated by the team.
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Questions about Oyster Properties Stanmore
Has Oyster Properties won any awards?
Yes. In The Trusted Agent 2026 awards: Oyster Properties, Stanmore won Platinum; Oyster Properties, Arnos Grove won Platinum.
Want Oyster Properties Stanmore to help?
Tell us what you need and we'll pass your enquiry to Oyster Properties Stanmore and up to three other top-rated agents near Stanmore.
