Every review we hold for the Stanmore office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleViewed property to buy with mehul
He had told me there was other properties available and I will be contacted
Been about 2 weeks no calls no responses from team
I am registered with other agents and I can say there services are much better and they value their buyers better and answer my queries much better
Would not recommend
Vishal · 8 August 2026
Agent replied · 22 August 2026
Dear Vishal,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
At Oyster Properties, we always strive to provide the highest level of service to all our buyers and applicants, so we're disappointed to learn that you feel let down by the lack of communication.
To help us investigate this matter and assist you further, could you please provide your contact details and the address of the property you viewed? Once we have this information, we will review what happened and ensure the appropriate team contacts you as soon as possible.
We genuinely appreciate your feedback, as it helps us improve our service, and we hope to have the opportunity to put things right.
Kind regards,
Oyster Properties
★★★★★ 5/5
GoogleGemma was a massive help with the process of letting out flat. Answered all our questions and even resent documents when we needed them again, very grateful for the help!
Crystals · 25 March 2026
Agent replied · 22 April 2026
Dear Crystals Gold Arts Award,
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a great experience with us. Gemma will be especially pleased to know her support made the process of letting out your flat smooth and stress-free.
We’re glad she could assist with all your questions and provide the documents whenever needed. Your kind words mean a lot to our team, and we truly appreciate your trust in us!
Best regards,
Oyster Properties Team
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
“I had a fantastic experience renting a flat with Oyster Properties, and Gemma was incredibly helpful throughout the process. The flat was spotless, well-maintained, and had everything we needed in one place. The vibes were great, and we had no issues at all. It truly feels like home, and we’re really enjoying our time here. Highly recommend Oyster Properties for anyone looking for a hassle-free rental experience!”
Ketan · 8 March 2025
Agent replied · 10 March 2025
Dear Ketan Togadiya,
We’re thrilled that you had such a fantastic experience with us. A spotless, well-maintained home with great vibes? Sounds like a perfect match! Gemma will be over the moon knowing she made your move hassle-free.
We’re so glad your new place already feels like home. Wishing you countless happy moments there, and remember, we’re just a call away if you ever need anything!
Best regards,
Oyster Properties
★★★★★ 1/5
TrustpilotYadush was rude and unprofessional
Yadush was rude and unprofessional. Very typical estate agents. Not recommended
Le · 7 August 2026
Agent replied · 26 February 2026
Dear Le Fourteen,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
At Oyster Properties, we always strive to provide the highest level of service and professionalism to all our clients and applicants, so we are disappointed to learn that you felt let down during your interaction with Yadush.
To help us investigate this matter and assist you further, could you please provide your contact details and the address of the property involved? Once we have this information, we will review what happened with the team member and ensure management contacts you as soon as possible.
We genuinely appreciate your feedback, as it helps us improve our service, and we hope to have the opportunity to put things right.
Kind regards,
Oyster Properties
★★★★★ 5/5
GoogleI have recently moved in a property managed by Oyster and so far the experience has been great: they have been responsive to any message about fixing a few small items and especially Gemma went above and beyond her role to support us with an unusual request
Michele · 20 October 2025
Agent replied · 20 March 2026
Michele Becce,
Thank you so much for taking the time to share your experience with us!
We are delighted to hear that your move-in has been smooth and that we have been able to address your maintenance needs promptly.
I will be sure to pass on your kind words to Gemma - she will be thrilled to know that her efforts made a positive difference. Going the extra mile for our tenants is exactly what we strive for at Oyster Properties, and it's wonderful to hear when our team members embody those values.
We are here to ensure you continue to have a great experience throughout your tenancy, so please do not hesitate to reach out if you need anything at all.
Welcome to your new home!
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleOur home-buying journey with Oyster Properties was nothing short of amazing, and Zisha played a key role in making the entire process smooth and stress-free. The house was immaculate, well-maintained, and had everything we were looking for. From start to finish, everything was handled professionally, and we had zero issues. If you’re looking for a reliable and hassle-free experience, I highly recommend Zisha from Oyster Properties!
Sangeeta · 15 March 2025
Agent replied · 20 March 2026
Dear Sangeeta,
Thank you so much for your wonderful review! We’re delighted to hear that your home-buying journey was a smooth and stress-free experience. Zisha will be over the moon to know she played a key role in making everything come together seamlessly. We're thrilled that the house met all your expectations!
Your recommendation means the world to us, and we look forward to assisting you again in the future.
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleExcellent staff. Gemma has been brilliant
and always quick to respond and incredibly helpful throughout. I’d highly recommend her to anyone looking to buy, sell, or rent a property.
Anika · 18 March 2026
Agent replied · 22 April 2026
Dear Anika Rajani,
Thank you so much for your wonderful 5-star review! We are delighted to hear that Gemma’s responsiveness, helpfulness, and professionalism made such a positive impact. She will be thrilled to know her support is so highly appreciated.
We truly appreciate your kind recommendation and thank you for choosing Oyster Properties for your property needs!
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleSonia Kapoor has been brilliant in communication and has been involved in the sale of my property from beginning and kept like personal mission and ambition which is an indicator of her professionalism and care for the client.
Baseer · 20 December 2025
Agent replied · 20 March 2026
Dear Baseer Ahmad,
Thank you so much for your wonderful 5-star review!
We are delighted to hear that Sonia’s dedication, communication, and professionalism made such a positive impact during the sale of your property. She will be thrilled to know that her commitment and care for clients were so appreciated.
Thank you once again for choosing Oyster Properties!
Kind regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleVery good assistance through out my tenancy - from checkin to chekc out and getting my deposit back all went smooth
No hassle
All tech driven
Kavya was very helpful in the process as one of the person I interacted - all staff was very helpful
Would definitely recommend them
Dhaval · 26 August 2025
Agent replied · 2 September 2025
Dear Dhaval,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your entire tenancy journey - from check-in to check-out and deposit return - was smooth and hassle-free.
It is fantastic to know that our tech-driven approach made the process convenient for you. I will be sure to pass along your kind words to Kavya and the rest of our team - they'll be delighted to hear that their efforts made a positive difference in your experience.
Your recommendation means the world to us, and we truly appreciate your trust in our services. Should you need assistance with future accommodations, we would be honored to help you again.
Thank you once again for choosing us and for this lovely review!
Best regards,
The Oyster Properties Team
★★★★★ 5/5
TrustpilotExcellent service from Oyster
My experience with Oyster has been good; they managed both my lettings and sale, and I received good service. Special thanks to Mehul Dhum for overseeing the sale process proactively and keeping me updated throughout.
H · 8 September 2026
★★★★★ 5/5
TrustpilotMehul@oyster was a superstar
Oyster provided an honest appraisal for marketing the property for a quick sale that I had requested. A buyer for the house was found within a week of marketing. The oyster team kept me abreast of the conveyancing at regular intervals. Any queries were quickly communicated to me and I was able to answer straight away, better than waiting for solicitors to talk to each other!
Paresh · 28 May 2026
Agent replied · 11 June 2026
Dear Paresh,
Thank you for your wonderful review and for trusting Oyster with the sale of your property.
We are delighted that we were able to secure a buyer within a week and support you throughout the conveyancing process with regular updates and clear communication. Providing a smooth and stress-free experience is always our goal, so it's great to hear that our proactive approach made a positive difference.
A special thank you for your kind words about Mehul. We will be sure to pass on your feedback to him and the rest of the sales team. Keeping all parties informed, engaged, and confident throughout the process is something we take great pride in.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Warm regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWith the Oyester properties Stanmore office, We had a wonderful experience while buying our 1st home.Zisha made the process very comfortable, though it took us couple of months for our own faults,but throughout the entire process of completion she was absolutely calm,polite & always helpful. She is perfect example of how a person should deal with seller & buyer.We are highly recommending her.
Prasun · 20 March 2025
Agent replied · 14 December 2024
Dear Prasun,
Thank you for your kind words! We’re delighted Zisha made your first home-buying experience smooth and enjoyable. Your recommendation means a lot, and we wish you all the best in your new home. Let us know if we can assist you in the future!
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleI had a fantastic experience working with Gemma Groogan as my rental agent. From the very beginning, she was incredibly professional, responsive, and supportive throughout the entire process. She made everything smooth and stress-free, always answering my questions promptly and ensuring that all details were taken care of. I highly recommend Gemma for anyone looking for a reliable and dedicated rental agent.
Ghajaanan · 20 March 2025
Agent replied · 14 December 2024
Dear Ghajaanan Jeyakumaran,
Thank you so much for your kind words! We’re thrilled to hear that Gemma provided such a professional and stress-free experience for you. It’s great to know that she was able to support you throughout the process and ensure everything went smoothly.
Your recommendation means a lot to us, and we truly appreciate your feedback. If there’s anything else we can assist with, please don’t hesitate to reach out!
Best regards,
Oyster Properties
★★★★★ 5/5
TrustpilotPositive and Constructive
Manesh and his Oyster colleagues could not have been more supportive and helpful throughout the process. We particularly appreciated his advice on value, availability for viewings and constructive suggestions when issues arose. Manesh remained positive when we wavered and he got us over the line. It was a pleasure to work with him. Thank you.
DL · 1 August 2026
Agent replied · 25 September 2026
Thank you so much for your wonderful review and for taking the time to share your experience.
We're delighted to hear that Manesh and the Oyster team were able to provide the support and guidance you needed throughout your property journey. Buying or selling a home can be a challenging process, so it's fantastic to know that Manesh's advice, availability for viewings, and positive approach helped give you confidence every step of the way.
Your kind words mean a great deal to us, and we'll be sure to pass your feedback on to Manesh and the team. It was a pleasure assisting you, and we truly appreciate your recommendation.
We wish you all the very best and hope to have the opportunity to help you again in the future.
Kind regards,
The Oyster Team
★★★★★ 5/5
GoogleGemma has been great every time i have dealt with her. She went above and beyond in securing us our property and in addition, any time we needed any additional support throughout our tenancy she was very accommodating and helpful. She is also very communicative. If anyone is looking to secure a rental I highly recommend working with Gemma! Thank you
Prinal · 28 March 2025
Agent replied · 20 March 2026
Dear Prinal Shah,
We’re delighted to hear that Gemma’s efforts played such a key role in securing your property and providing excellent support throughout your tenancy. At Oyster Properties, we take great pride in offering responsive and proactive service, and it’s great to know that Gemma’s communication and care made a difference. We greatly appreciate your recommendation and look forward to assisting you again in the future.
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleOyster properties have been very helpful and accommodating. My agent Mylesh was extremely friendly, knowledgeable and didn’t rush me or make me feel like I was asking too many questions. Highly recommend!
Mariana · 20 January 2026
Agent replied · 22 January 2026
Dear Mariana Saavedra,
Thank you so much for your 5-star review! We are elated to hear that Mylesh provided friendly, knowledgeable, and patient support throughout your experience. He will be thrilled to know that his approach made you feel comfortable and well-informed.
We truly appreciate your kind words and recommendation, thank you for choosing Oyster Properties!
Warm regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemna has been kind and consideret and professional. She always returns my calls. Kept me informed on the progress. Highly recommend Oyster. Thanks Gemma
Leena · 25 March 2026
Agent replied · 22 April 2026
Dear Leena Madlani,
Thank you so much for your kind review and recommendation! We are glad to hear that you had such a positive experience with Oyster.
Gemma will be especially pleased to know her support made a difference, being responsive, considerate, and keeping our clients informed every step of the way is something we truly value.
We really appreciate your feedback and look forward to assisting you again in the future!
Best regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI would like to share my experience I had an amazing pleasure having Gemma as my number one contact for any questions guidance she was always there happy to help with any house queries that I had I would like to say massive thank you to Gemma really appreciate the time and help I been given from her amazing team !
Gosia · 20 March 2025
Agent replied · 16 January 2025
Dear Gosia Smigielska,
Thank you so much for sharing your experience! We're thrilled to hear that Gemma was able to provide you with exceptional support and guidance throughout your journey. She truly embodies the dedication and care we strive for at Oyster Properties. Your kind words will mean the world to her and the team. If there's anything else we can assist you with, please don't hesitate to reach out. Wishing you all the best in your new home!
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleI would recommend Nimiesha as your agent with Oyster properties she was very polite has a lot of knowledge, showing us around the property and she’s helped us a lot in our journey of purchasing a new home.
Mentor · 20 November 2025
Agent replied · 20 March 2026
Dear Mentor Gashi,
Thank you so much for your wonderful 5-star review!
We are so pleased to hear that Nimiesha’s professionalism, knowledge, and support made your home-buying journey a positive experience. She will be delighted to know her efforts were appreciated. Congratulations on your new home and thank you for choosing Oyster Properties, we wish you all the best!
Best regards,
The Oyster Properties Team
★★★★★ 5/5
TrustpilotOur service from Oyster Properties was first class
Our service from Oyster Properties was first class. Manesh was on hand to answer all our questions as most importantly patient with us. Amazing. Would definitely recommend.
THECKLITSA · 19 February 2026
Agent replied · 26 February 2026
Dear Thecklitsa Archeou,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you found the service from Oyster Properties to be first class. Manesh will be especially pleased to know that his support, patience, and responsiveness made such a positive difference to your experience.
We truly appreciate your recommendation and your kind words. It was a pleasure assisting you, and if you ever need anything in the future, we’re always here to help.
Best wishes,
The Oyster Properties Team
★★★★★ 5/5
GoogleI had a great experience with Oyster Properties. The team was very professional, friendly, and responsive throughout the whole process. Thanks Gemma and Mehul
Pooja · 13 March 2026
Agent replied · 20 March 2026
Dear Pooja Bohra,
Thank you so much for your 5-star review! We are delighted to hear that you had a great experience with Oyster Properties and found the team professional, friendly, and responsive throughout the process. Gemma and Mehul will be very pleased to know their support was appreciated.
Thank you for choosing Oyster Properties!
Warm regards,
Oyster Properties Team
★★★★★ 1/5
Facebookbest agency in 2024, because 2025 will surely be the worst in the United Kingdom.
(Lack of Honesty and Transparency)
I feel deceived and scammed by Oyster Properties, they rented our apartment in N7, they did whatever they wanted without consulting me and without respecting my decisions, they promised if I accepted full management that included rent deposit, in the end they deposited it in any company deducting from my first months rent without asking me...
When the clients saw the property they asked me if I agreed and that they were in a hurry to move in.
change demanding that I remove the advertisement from other agencies,I did straight away ordered the advertisements in other agencies to be removed..
to my surprise a couple of days later they agent informed me that the tenants no longer come in immediately as promised and yes 4 weeks later, they apologize and as compensation they promise me the free inventory, (I lost 4 weeks of rent).
Tenants was a couple with 2 small children, I left 2 sets of keys in the house as extipulates by law.
4 days after the tenants entered my property they sent me the receipt for the expenses.
they charge me
£460 rental deposit ??
£180 inventory ??
£15 copy of a set of keys ??
all without telling me, or hearing my consent and without me being informed, I ask for explanations and they say is on vacation and when he returns he will look at the case..
(Conclusion I have tenants in my property,I don't know when I am going to collect my rent , it is abusive and outrageous
We want our
@full months rent
@Full deposit
Off course you can discount your fee ( 6%+Vat ) from my money I am honest !!!!
João · 29 July 2025
★★★★★ 5/5
TrustpilotI’ve had a very positive experience…
I’ve had a very positive experience with Oyster Properties. Their team is professional, knowledgeable, and extremely proactive in managing every aspect of the tenancy. Communication has always been clear and timely, and they consistently provide practical advice based on current market conditions and legislation. They handle compliance, renewals, rent reviews, and maintenance issues thoroughly, which gives real peace of mind. Any issues are dealt with efficiently and with a clear explanation of next steps, making the whole process smooth and stress-free.
Ria · 17 December 2025
Agent replied · 26 December 2025
Dear Ria Jane Remedios,
Thank you so much for your detailed and thoughtful 5-star review!
Your kind words truly mean a great deal to us, and we are delighted to know that you have had such a positive experience with Oyster Properties.
Providing proactive management, clear communication, and up-to-date advice is at the heart of what we do, so it is wonderful to hear that this has given you peace of mind. We are especially pleased that our handling of compliance, renewals, rent reviews, and maintenance has made the process smooth and stress-free for you.
Your recommendation means a great deal to us, and we sincerely appreciate the trust you have placed in our team.
Once again thank you for choosing Oyster Properties!
Warm regards,
The Oyster Properties Team
★★★★★ 5/5
TrustpilotKavya was our agent showing us around…
Kavya was our agent showing us around and he was very informative. Open to what we said and wasn’t trying to be deceptive when things were flagged. Appreciated his honesty. Great experience
Sindi · 16 December 2025
Agent replied · 26 December 2025
Dear Sindi,
Many thanks for your 5-star review!
We are really happy to hear that Kavya provided an informative and honest viewing experience. We really value transparency, and it’s great to know that his openness and professionalism made a positive impression.
Thank you for sharing your experience, we truly appreciate your feedback!
Best regards,
The Oyster Properties Team
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