Trusted Agent profile ยท Stanmore
Verified
โ โ โ โ โ
1,224 reviews across 4 platforms
845 Honeypot Lane, Stanmore, HA7 1AR
Part of Oyster Properties, see every office.
Oyster Properties's office in Stanmore, at 845 Honeypot Lane, is rated 4.4 out of 5 across 1,224 reviews on four platforms, including 1,010 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards, one of two awards Oyster Properties won in 2026.
1,010
Reviews on Google
This office
113
Reviews on Facebook
Business-wide
1
Reviews on The Trusted Agent
This office
100
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll pass your enquiry to Oyster Properties Stanmore and up to three other top-rated agents near Stanmore.
Want every enquiry from this page to come to you only? Upgrade to View Agents
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Oyster Properties is a real estate agency in London, United Kingdom. Founded in 2006, Oyster Properties started out as an estate agency with specialization in residential property sales, lettings and property management. Presently, it operates through two offices, the Head Office is located in Stanmore and the other office is in Arnos Grove. Based as an estate agency in Stanmore and Arnos Grove, Oyster Properties covers all of North and North West London. We aim to deliver a wide range of services with a high standard of excellence. We are an independently owned estate agency network that have successfully been selling and letting all types of property across the borough and beyond. We provide personalised service to our clients whilst making use of the latest technology and marketing methods. We believe owning a property should be stress free and work hard to ensure our landlords can sit back and enjoy a steady return from their property whilst we take care of all the compliance and rental headaches in a cost effective and transparent way. We have been independently recognised by the Best Estate Agent guide to be in the top 5% of all Lettings agents in the UK and are proud of the feedback we receive and our consistent high reviews from our clients on both Google and Facebook.
The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stanmore office, from every platform, shown as written. First names only.
5/5
GoogleThanks to Gemma for arranging the viewing the very next day and sorting out rest of the tenancy arrangements.
Dear Jovito Fernandes, First, we hope you and your family are well and safe. Thank you for leaving us positive review regarding our services. We are glad that we managed to meet your expectation and our efforts resonated to you. Please let us know anything we can help. Best Regards, Oyster Properties Team
5/5
FacebookExcellent service even during this tough period, Gemma was super! Papers done really quick and always ready to answer our questions. Amazing job!!
Hi Leonardi Logli,First, we hope you and your family are all safe during this uncertain times. Thank you so much for leaving us a wonderful review; Our dedicated employee will be delighted and motivated with your work. We are happy that we managed toโฆ See more
5/5
GoogleGreat agency especially working with Abhi and the team good to do business with oyster agency
Dear Ahmad Fayrouz, First, we hope you and your family are well and safe. It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We're glad you felt satisfied with the service we provided. If there's anything else we can do to help, please let us know. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleIt s the first time we are using this agency and Gemma was really helpfull! She was on one call away in everything we needed!
Hi Anca Pรฎศu, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleGemma at Oyster Properties helped us with moving in process. Firstly it was extremely convenient to view the property after working hours. After we agreed in regards to the price, she helped us to negotiate a couple of thing with a landlord. We have moved with pleasure. We hope our stay will be as enjoyable as a moving process.PositiveResponsiveness, Professionalism
Dear Inessa Pobyeda, First, we hope you and your family are well and safe. Thanks for the awesome review, Inessa! We work hard to meet expectations like yours, and weโre happy to hear we hit the mark for you. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
FacebookWe had a wonderful experience. The entire process felt highly professional and stress-free. A big thank you to Gemma and Nick for all their help!
Hi Dimitra Kyriakidou, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
1/5
GoogleBad company,Never recommended All the time lying ๐คฅ ๐คฅ๐คฅ๐คฅ โฆ
Hi Cosmin Misca, Thank you for your feedback. We sincerely apologize that your experience with Oyster Properties did not meet your expectations, and we are genuinely sorry to hear about your concerns. We take all feedback seriously and would very much like the opportunity to understand what went wrong and work toward a resolution. Please contact us directly at 0208 951 5558 so we can discuss your experience and address the issues you have raised. Your feedback helps us improve our services, and we are committed to ensuring all our clients receive the professional service they deserve. We hope you will give us the chance to make this right. Kind regards, The Oyster Properties Team
5/5
GoogleI am very happy with Gemma Groogan is very helpful , serios and professional.. wonderful service , i will highly recommend Gemma from oyster properties!! Thanks
Dear Cristina, Thank you very much for taking the time to review Oyster Properties. We do take pride in catering to our guests' needs the best way we can. Please don't hesitate to call us if there is anything we can help you with. Best Regards - Oyster Properties Team
5/5
GoogleSince I have moved in to one of the properties let by Oyster, it has been a pleasure dealing with this agency. Sorting out the contract was quick and efficient. They are very customer orientated and aim to deal with any issues as soon as possible. Venesa, in particular, has been a pleasure to speak to, she has been extremely helpful with a very positive atttitude.
Dear Lilyana Radneva, We hope you and your family are well and safe. Thank you for leaving us such a wonderful review. We are beyond glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. Thank you for your positive and encouraging feedback! Best Regards, Oyster Properties Team
5/5
FacebookReviewing Gemma at Oyster PropertiesI am grateful for the Oyster properties , especially Gemma (Estate agent) , she helped me in renting a nice flat with a reasonable price. Her credibility, loyalty and professionalism made the process of renting seamless and pleasant. I would recommend Oyster properties strongly
1/5
TrustpilotRedflag!!
Redflag!!! Beware!!!. Oyster property is a very dishonest company. Warning to any tradesmen. Am self employed plumber this company got me to do an emergency job for them I spend money on and in the end refused to pay.
We are truly sorry to hear about your experience and apologize for any inconvenience caused. This is certainly not the standard of service we aim to provide. We take such matters seriously, and we would like to address your concerns directly. Please contact us so we can investigate this further and work towards a resolution
5/5
GoogleOyster properties - Abhi and maintenance team and has been very hands on from day one. Any issues - they make my job easier by explaining the issues, assisting what can be done and making sure tenant and landlord are happy with my work. Hope to work with oyster properties and would recommend other trades person to work with oysters.
Dear Marian Manole, Thank you so much for your kind words, Jane. We really appreciate you taking the time out to share your experience with us, and we agree, Abhi is truly a gem to have on our team! We count ourselves lucky for customers like you. Please let us know anything we can help you in the future. Best Regards, Oyster Properties Team
5/5
GoogleGemma was very helpful during the entire process. I got quality service with highest professionalism. Thanks Gemma for all your help.
Dear Kaushik Dutta, We hope you and your family are all well and safe. Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleAs a first time buyer I have had the best experience with Oyster properties. Dean and Irina have been amazing and helped me so much throughout the process of buying my new home. Thank you so much! Best wishes, Shabnam
Dear AZ, Thank you for taking the time to share your positive experience with Oyster Properties as a first-time buyer. We are thrilled to hear that Dean and Irina provided you with exceptional support and guidance throughout the home-buying process. Our team at Oyster Properties takes pride in delivering excellent customer service, and we are delighted to have played a role in making your experience a positive one. Dean and Irina will be thrilled to receive your kind words, as customer satisfaction is our top priority. If you ever need assistance in the future or have further feedback to share, please feel free to reach out. Best regards, Oyster Properties Team.
5/5
GoogleJay who showed me around at a property not too long ago was really nice and professional
Dear Renell, Thank you for your kind words! We're delighted to hear that Jay provided you with a professional and pleasant experience. We appreciate your feedback and look forward to assisting you again in the future! Best regards, Oyster Properties
5/5
GoogleGood location house. And after they help and support for us . Thank you
Dear Mansi Darji, We're so glad you found a great home in a good location. It was our pleasure to support you throughout the process, and we're always here if you need anything. Wishing you all the best!" Best regards, Oyster Properties
5/5
FacebookI've recently rent a flat with Oyster and I've found they have good attitude and very helpful. I recommend oyster property stanmore branch,and i recommend Bianca she is a very good agent with a lot of experience, she got involved and showed she likes what she does, and she cares about her custumers.thank you very much !!!
5/5
FacebookGemma was very fast and efficient in helping us find a house and move in quickly. I highly recommend Oyster Properties.
Dear Alex Barbu, Thank you so much for sharing your experience and your positive review. We're happy you're pleased with the results and that we were able to help. Thanks for placing your trust in us and your willingness to share. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
5/5
GoogleFirst time that I am renting a flat from Oyster Properties. The people are very good and helpful. Very positive experience thanks to Gemma!
Hi Charline, Thank you for taking the time to share your experience. We are glad that you are satisfied with your stay. We are very pleased to hear that our staff provided you an excellent customer service. We look forward to serving you again. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleThey were recommended as very good letting agents and so I appointed them to manage my lettings. I have been very pleased with their management. They have managed to collect rents from troublesome tenants, dealt with boiler issues and blocked pipes. The costs have been much lower than from my previous agent. If you are looking for a letting agent, I recommend Oyster Properties.
Dear Optima, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
1/5
TrustpilotThese agents are a SCAM!
Dear Jignesh Pithadia, Thank you for sharing your feedback. We wouldd like to address the concerns you have raised about your tenancy experience. Your tenancy was managed according to the agreed terms and all applicable legal requirements. We maintain detailed records showing that maintenance requests were logged and addressed promptly, with appropriate contractors engaged as needed. We appreciate your acknowledgment that the landlord was cooperative throughout your tenancy. The actions you have referenced were carried out following the landlord's specific instructions, as is standard practice in property management. Regular inspections are a legal requirement that we must fulfill to ensure compliance and safety standards, as outlined in your tenancy agreement. Regarding property viewings, we strive to maintain high standards of punctuality and professionalism. We encourage tenants to report any concerns at the time they occur so we can address them immediately. We value all tenant feedback as it helps us continually improve our services. We remain committed to managing all properties fairly, professionally, and in full compliance with our legal obligations. If you have any specific concerns you would like to discuss further, please do not hesitate to contact us directly. Best regards, The Oyster Properties Team
5/5
FacebookVery friendly staff, but many thanks to Gemma... she made our move in quick and without any complications . Thank you ๐
Hi Oana Andreea Teodorovici, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleWe booked our rented flat through Oyster Properties. The initial viewing and subsequent booking process was smooth. Gemma Groogan our letting agent was very helpful. We haven't faced any difficulty yet and even for small issues they are just a call away.
Dear Ayan Bhattacharyya, Thank you for sharing your positive experience with Oyster Properties. We're pleased to hear that your initial viewing and the subsequent booking process went smoothly. We're especially grateful for your kind words about Gemma Groogan, who has been helpful throughout the process. It's wonderful to know that you haven't faced any difficulties, and we're always here to assist you, even with small issues. Your satisfaction is our priority, and we're here to provide support whenever you need it. Best Regards, Oyster Properties Team
5/5
GoogleDear Bibicu Robert, First, we hope you and your family are well and safe. We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team
Dear Bibicu Robert, First, we hope you and your family are well and safe. We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Oyster Properties, Stanmore won Platinum; Oyster Properties, Arnos Grove won Platinum.
Tell us what you need and we'll pass your enquiry to Oyster Properties Stanmore and up to three other top-rated agents near Stanmore.
