Alan Batt Estate Agents Standish Wigan reviews

★★★★★ 5/5

Google

I have felt with Alan Batt estate agents a number of times. They are always attentive and give a prompt and reliable service.

William · 31 May 2025

★★★★★ 4/5

Google

4 stars so far....hope to give 5 once completed. Lisa and the team are very efficient and patient when I bombard them with questions!

Linda · 1 August 2022

★★★★★ 5/5

Google

Would highly recommend Alan Batts. Very helpful all the way through the house sale. Also got us a very quick sale at a very good price.

Ian · 26 March 2025

★★★★★ 5/5

Google

We have been really happy with the service thay was provided especially with being first time buyers and carnt wait to move into are forever home

Laura · 26 March 2025

★★★★★ 5/5

Google

My house had an offer within 12 hours and sold for above asking price ..ALan Batt were so easy to deal with and kept me updated

Katie · 26 March 2025

★★★★★ 1/5

Google

Tried to call to arrange a viewing 6 times over 3 days, not sure how an estate agent can sell a house if they don't answer their phones? I would avoid selling with these people.

Poppy · 22 November 2024

★★★★★ 5/5

Google

Great team. Klaire, Luke and Lisa were always on hand when we needed anything. The whole process was easy from start to finish. Thank youPositiveResponsiveness, Quality, Professionalism, Value

Ryan · 27 August 2021

★★★★★ 5/5

Google

Alan and his team have been agent for several of our house purchase/sales over the years. Consistent in their quality of service and customer care.

Adrian · 26 March 2025

★★★★★ 5/5

Google

Alan Batt were great. We purchased through them but in future we'd definitely sell our house with them. They were on the ball and helpful.

Davenport · 26 March 2025

★★★★★ 1/5

Google

We was very interested in a house we payed the holding deposit. 8 days later we still hadn't heard back so we phoned the credit check company and thay had not even received the forms . We then phoned the alan batt and thay made some story up that thay were just about to contact us . We got are money back after 4 days 3 days later thay are now Letting it . I no thay wouldn't tell us but the really reason we was suitable was because we have kids and dont suit the area in there eyes .

Michael · 1 August 2020

★★★★★ 5/5

Google

I can’t recommend Alan Batts estate agents enough - all three of the proprieties I have sold have been through Alan Batt estate agents. It is the most friendly and professional service I have received and they go the extra mile to help at every stage. You only need to pick up the phone and invite them around to your house and you will see for yourself.

Mike · 27 August 2022

★★★★★ 5/5

Trustpilot

I cant thank Luke and the team enough…

I cant thank Luke and the team enough for there excellence in selling my mothers house, They have lifted a big weight off me and my sisters shoulders with how they have dealt with matters, Regular updates and kept us informed throughout the process,I will be moving myself later on in the year and wouldn't hesitate in using them again, Thanks again Luke

Lee · 8 April 2020

★★★★★ 5/5

Google

I can’t recommend Alan Batts estate agents enough - all three of the proprieties I have sold have been through Alan Batt estate agents. It is the most friendly and professional service I have received and they go the extra mile to help at every stage. You only need to pick up the phone and invite them around to your house and you will see for yourself.

Mike · 31 May 2022

★★★★★ 2/5

Trustpilot

Very disappointed

Very dissapointed with the service provided by Alan Batt. We agreed a fee with them at the start of the process and on completion they sent our solicitor an invoice for a higher amount. Back in August 2018 they took £140 to do our EPC to assist with the house sale. In January our solicitor phoned us to say it had expired in November and on questioning Alan Batt, they said they had forgotten to renew it. This delayed the sale. Finally on completion day they phoned us to say the funds had been received and technically we needed to be out of the house. I phoned our solicitor about this and she hadn't notified Alan Batt and said they were wrong to do this. I personally feel that the whole process of selling a house in England needs revising as there is uncertainty right up until the final day. I would however query what estate agents really do for their money. We certainly expected more and a better service.

Paul · 13 February 2019

★★★★★ 5/5

Google

Professional service. Alan efficient and very informative- thank you.

Mel · 15 August 2025

★★★★★ 1/5

Google

Terrible service with Alan Batt lettings. We had issues with the water in the property which, even though this had been deemed not fit for purpose, wasn't sorted for about a year. We had been raising issues with damp in the property for almost 12 months as well, and nothing was done, which caused me to be quite ill. Even when they were made aware of this, this was still ignored, and still hasn't been completely sorted. They constantly have to be chased to get things done. We ended up just moving out instead.

Samara · 2 August 2018

★★★★★ 1/5

Trustpilot

Impertinent Staff

Rude, argumentative and incompetent employees that are unaccountable for their actions. Very hard to arrange viewings. Viewings are often arranged alongside other buyers which seems quite unprofessional. I am aware of sellers that have used Alan Batt finding it hard to communicate and Alan Batt disregarding their opinions. The tone of the staff and the way that I have been spoken to (akin to dirt on their shoe) is disgusting. This is made even worse as this culture of rudeness is supported by Alan Batt himself. If I could put negative stars I would.

GD · 2 July 2018

★★★★★ 4/5

Google

Up to today's date 03/09/24. Buying with them has been pretty painless. So this may change to higher or lower depending on how the sale goes. Good communication with Charlotte from Alan Batts.

Naheed · 24 September 2024

★★★★★ 5/5

Google

What can i say the sale of the house was quick and easy alan called round we agreed a price and it was up for sale. We had lots of interest and the house sold within weeks happy days😁 thankyou team Batts …

Stuart · 26 March 2024

★★★★★ 1/5

Google

Beware of this place. 29/01/17 Viewed an apartment with my girlfriend advertised by alan batts, we liked it that much after viewing we got straight on the phone asking to put a holding deposit down for it. The employee advised to ring back the next day and someone would send over the application as she didn't have the facilities to do so, she also said not to worry as there had been no other applicants but once its filled in could pay the holding fee for the property. 30/01/17 Rung back at 9:05 the next morning to send the applications and pay a holding fee, we were advised again that the fee can't be paid until the application has been submitted, after an hour the application wasn't received something they said would take a few minutes, so i phoned them again and told them i wanted to get this sorted that day and i had work later, was told again not to worry there had been no other interest, and i finally received the application at 12:10pm. So as the some of the application needed to be hand written on and scanned back in i didn't have enough time to fill out the application completely before work, and according to them i couldn't have paid the holding fees for the property until it was completed. That evening i completed it and sent all relevant paperwork. 31/01/17 9:15 rang again to advise i had sent all the application and that i wanted to pay the holding deposit immediately) something that i had been ready to do for 48 hours now) they took payment by bank transfer and i was told again NOT TO WORRY but that no one else has applied. So i sent the money within a couple of minutes. 20 minutes later somebody else got on the phone and told me someone else had done an application on friday 27/01/17 and just came into the premises to pay the holding deposit at 9:05. So all summed up, alan batts are amateurish and unprofessional at what they do. Stay well clear, i've been told multiple lies and dealt with inadequate staff since the minute i've spoke to them.

J · 2 August 2017

★★★★★ 5/5

Google

I had my house valued by Mr Luke Riley He was very professional , friendly gentleman who gave me great tips on how to present my house to the viewing public to get the best possible price , due to his expertise my house was sold within 24hrs I would recommend him to any seller , he is a great asset to Alan Batt

Siobhan · 31 May 2022

★★★★★ 5/5

Google

An excellent service, Klaire was so very helpful.

Veronica · 26 March 2023

★★★★★ 5/5

Google

Very polite and try to assist as much as they can. Help with questions and information you need.

Carla · 26 March 2025

★★★★★ 5/5

Google

Sold 2 properties and bought 3 through them, elite level from top to bottom. Wouldn’t use anyone else

Chris · 26 March 2025