5/5
Very happy. Charlotte was very helpful, quick in reply and answered any questions we had.
Agent replied · 26 March 2026
Thank you for your kind words. I will make sure Charlotte sees them

Trusted Agent profile · Standish
★★★★★
267 reviews across 2 platforms
19 Preston Road, Standish, WN6 0JH
Alan Batt Estate Agents's office in Standish, at 19 Preston Road, is rated 4.6 out of 5 across 267 reviews on two platforms, including 251 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Alan Batt Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Standish office, from every platform, shown as written. First names only.
5/5
Very happy. Charlotte was very helpful, quick in reply and answered any questions we had.
Thank you for your kind words. I will make sure Charlotte sees them
5/5
Just wanted to say a huge thank you to…
Just wanted to say a huge thank you to Mr Batt and his team. Excellent service from all, from start to finish. I sold my first home, they made the process so easy. I even got an extra £5000 on the sale of my home. Highly recommend, definitely would use their services again.
5/5
Batts we're not our agents but they have been fantastic, on the ball and have given us more help and advice than our own (which has been non existant) If it wasn't for them we would have had no clue of the next steps. If we were to move again (god forbid) we would definitely be using them as our agent
Thank you Lisa. It was a pleasure helping you to move
5/5
Very prompt and efficient service so far! Thanks to Amy, Holly and Charlotte!
Thank you Paula We will continue to support you to the very best of our abilities We all wish you a very Merry Christmas and a Happy New Year
5/5
We chose Alan Batt as they came recommended from a family member. Their service has been brilliant from start to finish. I would definitely recommend them to family and friends who decide to move in the future
Thank you for your kind words Sarah
4/5
Good communication all the time, but they are missing a homely touch with the customers who buy the properties from them. This is my experience
Thank you Your comments are noted
5/5
Very professional service. Really helpful knowledgeable staff. Also a great price and not a percentage like some other estate agents. Because the office is local and they aren't an internet company you can just walk in and speak to someone if you need to. Really lovely photos were taken of my house to show it at its best.
Thank you Pauline
5/5
I needed help in getting my house to market so spoke to Alan Batt. I found Alan excellent to deal with and so knowledgeable in his field he.
Thank you John
5/5
Really happy with how our house sale went with Alan Batt. Someone was always there if we needed a question answered and they chased issues up quickly. I honestly can't fault them. I've sold a few properties with different estate agents and they have been the best to work with for me. Thank you, again.
Thank you David I will make sure the team see this
5/5
The best estate agents around! This is the 3rd time I have used their services and am pleased to say that there enthusiasm, efficiency and professionalism is exactly the reason I have returned to use them again! Big thank you to Lisa for contacting me so quickly and arranging the valuation. Joe Parkinson
Thank you for your lovely comments Joe
5/5
I've been very impressed by this company. We've sold through them and now we're buying through them and Ive always found them good. On the sales side, we found them to be upbeat and enthusiastic, whilst at the same time honest. They weren't just saying what they thought we might want to hear - but had the right approach to sell a house. The photographer they used is superb and definitely showed the house to its best advantage.
Thank you for your kind words Isobel. Merry Christmas 🎄🎅🏻 …
5/5
The service they offer is second to none. Every member of staff we spoke to is so responsive and proactive. They ensure the sales process is as smooth as possible from start to finish. We’d like to give specific thanks to Klaire, Lisa and Luke. We would highly recommend Alan Batt Estate Agents.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Dave
5/5
2nd time using Alan Batt and for good reason - could not have been more impressed with everyone who I’ve dealt with there. Jane and the team are a real credit. Fairly priced, super responsive and willing to go above and beyond without question. Sold my old place in 3 days and was there every step of the way Highly recommended!
Hi Cal It’s been a pleasure to act for you My team and especially Jane will be very pleased Thank you
5/5
Alan and his Staff were very friendly and informative Alan gave me some valuable information regards house valuation and eat time to it the house on the market,l would recommend Alan Batt👍 …
Thank you for your kind words Alan Happy to help anytime
5/5
This is the 5th property that Alan Batt has sold for us. Everyone always professional courteous and polite. Would recommend Alan Batt Sales and Lettings and would definitely use them again if required. Thank you everyone.
Thank you for your kind words Joan
5/5
A very professional estate agent. Throughout the sale process the sales agents kept us informed of progress, discussed the options available to us and any feedback from prospective buyers. They took the stress away from the selling process.
Thank you Paul
1/5
First time buyer
What was meant to be a happy day turned into a nightmare, I waited around all day for completion.. my solicitor explained the hold up, then the estate agents lied to me and tried to blame my funds being the hold up which wasn't true, finally a late completion but then the estate agents didn't even have the keys. Luckily enough the vendor dropped the keys of to me at 8pm after a whole day waiting! I sent an email with my complaint and I feel like I've been fobbed off, there's always an answer as they are never wrong. I certainly won't be using them again and wouldn't recommend.
Hi Anthea We are disappointed you have given us this review and disregarded our calls with you on Friday and the contents of two emails we have sent you. Completion was confirmed at 4.45 on Friday by the sellers solicitor. As with many properties were the seller is conducting the viewings we do not hold the keys. You stated you were happy to collect them on Saturday. But we arranged with the seller she would drop them off with you Friday night so that you would not have to come into the office. All this was confirmed with you on Friday in the 15 minutes before closing. We have been organising completions for 40 years and take our professional reputation very seriously. No lies were told and luck was not involved. Luke and Charlotte acted with your best interests to the fore. All our calls are recorded and confirm these facts. Therefore we would be grateful if you would remove this review which does not represent what occurred.
5/5
Our whole experience of dealing with the Alan batt estate agent and all of the team has been excellent from start to finish,and Charlotte Jones in particular as gone above and beyond helping and assisting us all the way ,and for that we are very greatfull.
Thank you for your kind words Phil. I will make sure Charlotte sees them We all hope you have a very Merry Christmas and a Happy New Year
5/5
I've had a lot of dealing with estate agents over the last few years and I can say in all honesty that Lisa went above and beyond to help get this sale through. …
Thank you Gilly. Lisa will be so pleased with your review. Let us know if we can help you find your next home
5/5
After an unhappy sixteen weeks with another Agent I switched to Alan Batt. Everything was arranged very quickly - Photos, Sale Board, etc. Within 4 DAYS Alan and his Team had arranged as many viewings as the other Agent had managed in 4 months, and with a sale quickly agreed. Brilliant service!
Thank you for your kind words Malcolm My team will be very pleased
5/5
Alan Batt estate agents have been great with our purchase. Highly recommended. Ashleigh McDonnell has been amazing, she is very helpful, professional and always available to speak to. I can’t thank her enough for everything, and especially her patience during our purchase journey.
Thank you for your kind words Debbie. I will make sure Ashleigh sees them We hope you have a very Merry Christmas and a Happy New Year
5/5
Great company
Great company and thanks to Alan and his team especially Charlotte for keeping me updated and being so professional while selling my mums house. Still can’t believe it’s been sold so quick and they have been in contact every day with updates. Would definitely recommend. Thanks again!
Thank you Amanda
5/5
Fantastic company, friendly and knowledgeable staff, and a speedy and efficient service. Staff always happy to help, fees are not extortionate, our house was sold within a week of the advert going live, (less than 2 weeks from instruction) Would highly recommend!
Thank you Daniel
5/5
Great service throughout and would definitely recommend
Thank you Amanda
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Alan Batt Estate Agents, Standish won Gold.