Every review we hold for the Standish office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent friendly and Marketing service. Could not do enough for you especially when bottom of chain broke and had to start from scratch again! Viewers lined up in no time and buyers found almost immediately. Thank you Alan, Klaire and team for doing a great job. Highly recommend.
Jeff · 31 May 2020
Agent replied · 31 May 2023
Thanks Jeff
It was a pleasure selling for you
★★★★★ 5/5
GoogleAbsolutely fabulous! I was so worried about how the whole process will look like, but everything was made so easy and straightforward! The communication was impeccable and I couldn’t be happier with the service! Thank you so much 😊 …
Victoria · 26 March 2025
Agent replied · 26 August 2024
Thank you for your kind words Victoria
★★★★★ 5/5
GoogleGreat efficient, proactive team from start to finish for the whole selling process (which only took 3 weeks). Communication was great from the sales team, who are very friendly, honest and helpful. Highly recommend 👌 …
Victoria · 26 April 2025
Agent replied · 26 March 2026
Thank you Victoria
★★★★★ 5/5
GoogleThank you for the re valuation and advise before and after our works, highly recommend Alan excellent communication throughout
Debbie · 26 October 2025
Agent replied · 26 March 2026
Thank you Debbie
You have a lovely home ❤️
★★★★★ 5/5
GoogleRecently sold my house via Alan Batts. Alan and the team were brilliant from start to finish. Would use them again for any future sales.
Oliver · 27 August 2025
Agent replied · 26 March 2026
Thank you Oliver
★★★★★ 5/5
GoogleWe bought our dream home through Alan Batt and could not fault the service. Many thanks to Lisa and the team. After what seemed like forever we finally moved in last Friday and couldn’t be happier.
Kate · 31 May 2022
Agent replied · 31 May 2023
Thank you Kate
We all hope it will be a very happy home for you and you will create lovely memories there
★★★★★ 5/5
GoogleAlan was very informative and gave us all the options we had open to us. Highly recommended.
Alison · 26 October 2025
Agent replied · 26 March 2026
Thank you Alison
★★★★★ 5/5
GoogleI had previously had my house for sale with another agent which I felt wasn’t marketed properly only 9 viewings in as many weeks so I took it off the market did a redecorate and called Alan Batt - best thing I ever did I had 8 viewings in the first day and lots more lined up - my house sold in a few hours and well over the asking price! Thank you everyone at Alan Batt I wouldn’t hesitate to recommend you!PositiveQuality, Professionalism, Value
Lesley · 27 August 2022
Agent replied · 31 May 2023
Thank you for your kind words Lesley
★★★★★ 5/5
GoogleGreat experience. Alan advised us with regards to the price with offers over it and delivered a sale within two weeks. Staff at the office were excellent and kept us iformed of developments throughout the process.
David · 26 March 2025
Agent replied · 11 November 2024
Thanks David
★★★★★ 1/5
GoogleUnfortunately Alan Batt are the worst letting agents I have ever dealt with. Awful communication from the get go, the property I moved into was dirty (to the point where mould was growing on several blinds) and had broken windows etc. and when I raised this multiple times no action was taken. I had no washing machine or dishwasher for around 6 months and then was told that the house was going up for sale. Worst experience ever it made me very ill and it was obvious they didn't care about the letting side of things. As soon as I was purchasing the house they were chasing me regularly asking for updates - funny how I wasn't treated the same as a tenant. Awful.
Kimberley · 4 August 2022
Agent replied · 31 May 2023
I am very sorry you feel this way. I don’t understand why you didn’t raise this issue as a complaint to me or my managers at the time. You bought the property on the 25th March over 3 months ago. You also had the right to submit a complaint to our regulator the PRS.
★★★★★ 1/5
GoogleUnfortunately Alan Batt are the worst letting agents I have ever dealt with. Awful communication from the get go, the property I moved into was dirty (to the point where mould was growing on several blinds) and had broken windows etc. and when I raised this multiple times no action was taken. I had no washing machine or dishwasher for around 6 months and then was told that the house was going up for sale. Worst experience ever it made me very ill and it was obvious they didn't care about the letting side of things. As soon as I was purchasing the house they were chasing me regularly asking for updates - funny how I wasn't treated the same as a tenant. Awful.
Kimberley · 1 August 2022
Agent replied · 1 August 2023
I am very sorry you feel this way. I don’t understand why you didn’t raise this issue as a complaint to me or my managers at the time. You bought the property on the 25th March over 3 months ago. You also had the right to submit a complaint to our regulator the PRS.
★★★★★ 5/5
GoogleAlan Batt Sales and Lettings - love them!
So.... for those of you buying a house at the moment, you will know exactly what I am talking about. Estate agents that don't call/email you back when the say they will, don't remember your name, who you are, let alone the property you are interested in or dare I say it, you actually try and book an appointment to view.
I have dealt with pretty much every estate agent in the Wigan area and I can honestly say that Alan Batt and my dealings with Lisa have been contrary to every other experience. As a buyer she (and the team) have been amazingly supportive, thoroughly communicative and have rebuilt my trust in the process. For those selling, I would highly recommend using them, as I think their approach swayed my decision on which property to purchase.
A · 1 August 2022
Agent replied · 31 May 2023
Thank you for your kind words
I will make sure Lisa sees them
★★★★★ 5/5
GoogleThanks to Alan and the team for getting my house sold! Having been on with another agent at the start of the year, Alan came to see me as I was struggling to sell. His experience and local knowledge is next level and he was able to achieve what others couldn’t in a week.
They are realistic, reliable and extremely hard working.
Thanks again team!
George · 8 October 2023
Agent replied · 29 October 2023
Thank you George
★★★★★ 5/5
GoogleCouldn’t recommend Alan and Batt more! Klaire was amazing and went above and behold to get us the property we wanted while making the process hassle free 😊😊 …
Rafaela · 5 September 2022
Agent replied · 1 August 2023
Thank you Rafaela and I will pass your kind words onto Klaire
★★★★★ 4/5
GoogleUp to today's date 03/09/24. Buying with them has been pretty painless. So this may change to higher or lower depending on how the sale goes. Good communication with Charlotte from Alan Batts.
Naheed · 26 March 2025
Agent replied · 26 March 2026
Thank you for your kind words
★★★★★ 5/5
GoogleI recently spotted an advertisement online for a property valuation from Alan Batt and decided to enquire. it gave me a quick computer algorithm and then followed up with the offer of a more personalised valuation if I gave further details and photographs etc. I completed the details and quickly received a text message to let me know someone would get back to me within 24 hours. In no time at all I had been contacted but there was no pushy salesman on the end of the phone. Quite the opposite, I received a nice text asking if I didnt mind them calling sometime to discuss. I agreed and chatted to Alan about my valuation, the current market and things in general. At no point was I pressured and this meant a lot to me. He said he would leave me to think things over and if I was happy he would text again in a few days which he did. I was made up with the valuation and all the details I received as well as the overall service. I decided not to sell on this occasion for my own personal reasons but when I do I would contact Alan Batt in a heartbeat! Can't recommend them enough. Thank you :-)PositiveResponsiveness, Quality, Professionalism, Value
Jenny · 27 December 2021
Agent replied · 26 December 2024
Thank you for your kind words Jenny
★★★★★ 5/5
TrustpilotAlan and the team were great from start…
Alan and the team were great from start to finish. Alan was very informative during the evaluation process and his team supported me throughout the selling process. My house was sold very quickly and at a price I was happy with. Would go to Alan again for any future sales.
ReviewO · 19 August 2025
★★★★★ 5/5
GoogleVery impressed with the efficiency of the staff at Alan Batt especially Lisa who kept me informed with regular updates. I would highly recommend this company.
Ella · 1 August 2022
Agent replied · 1 August 2023
Thank you Ella
★★★★★ 5/5
GoogleBought a lovely 3-bed house via Alan Batt. Klaire was my direct contact and she is truly a gem! The process of straight forward and uneventful. Definitely recommend this company and Klaire.PositiveProfessionalism
Reza · 27 August 2021
Agent replied · 31 May 2023
Thank you Reza
Merry Christmas and Happy New Year and Happy New Home 🏡 …
★★★★★ 5/5
GoogleI recently spotted an advertisement online for a property valuation from Alan Batt and decided to enquire. it gave me a quick computer algorithm and then followed up with the offer of a more personalised valuation if I gave further details and photographs etc. I completed the details and quickly received a text message to let me know someone would get back to me within 24 hours. In no time at all I had been contacted but there was no pushy salesman on the end of the phone. Quite the opposite, I received a nice text asking if I didnt mind them calling sometime to discuss. I agreed and chatted to Alan about my valuation, the current market and things in general. At no point was I pressured and this meant a lot to me. He said he would leave me to think things over and if I was happy he would text again in a few days which he did. I was made up with the valuation and all the details I received as well as the overall service. I decided not to sell on this occasion for my own personal reasons but when I do I would contact Alan Batt in a heartbeat! Can't recommend them enough. Thank you :-)PositiveResponsiveness, Quality, Professionalism, Value
Jenny · 27 August 2021
Agent replied · 31 May 2023
Thank you for your kind words Jenny
★★★★★ 5/5
GoogleI sold a property with Alan last year and the personal service given by the whole team was fantastic, with particular thanks to Klaire in the sales team. I’ve since recommended the company and will continue to do so
Natalie · 2 August 2019
Agent replied · 1 August 2023
Thank you for your kind words Natalie
I will make sure the whole team sees them and especially Klaire
★★★★★ 5/5
GoogleWe have had a great experience selling a property with Alan Batt. Great customer service, sound advice and have felt very comfortable trusting them in the process. Thank you.
Amy · 26 March 2025
Agent replied · 24 October 2024
Thank you Amy for your kind words
★★★★★ 5/5
GoogleCharlotte at Alan Batts sales teams was super friendly and helpful. She made the process of moving forward quickly with my first home very clear and easy. Highly recommend!
Iain · 26 March 2025
Agent replied · 26 March 2026
Thank you for your kind words Iain. I will make sure Charlotte sees them.
★★★★★ 5/5
GoogleI used Alan Batt to sale my house, agents working in there are very profesional and know what they doing, the house was sold within few weeks, highly recommend
Przemek · 26 March 2025
Agent replied · 26 March 2026
Thank you Przemek
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