Trusted Agent profile · Standish

Alan Batt Estate Agents Standish Wigan reviews

★★★★★ Excellent

267 reviews across 2 platforms

19 Preston Road, Standish, WN6 0JH

Alan Batt Estate Agents's office in Standish, at 19 Preston Road, is rated 4.6 out of 5 across 267 reviews on two platforms, including 251 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.

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4.7 / 5

251

Reviews on Google

This office

Trustpilot logo

16

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Alan Batt Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Standish office, from every platform, shown as written. First names only.

5/5

Google

Excellent friendly and Marketing service. Could not do enough for you especially when bottom of chain broke and had to start from scratch again! Viewers lined up in no time and buyers found almost immediately. Thank you Alan, Klaire and team for doing a great job. Highly recommend.

Jeff · 31 May 2020

Agent replied · 31 May 2023

Thanks Jeff It was a pleasure selling for you

5/5

Google

Absolutely fabulous! I was so worried about how the whole process will look like, but everything was made so easy and straightforward! The communication was impeccable and I couldn’t be happier with the service! Thank you so much 😊 …

Victoria · 26 March 2025

Agent replied · 26 August 2024

Thank you for your kind words Victoria

5/5

Google

Great efficient, proactive team from start to finish for the whole selling process (which only took 3 weeks). Communication was great from the sales team, who are very friendly, honest and helpful. Highly recommend 👌 …

Victoria · 26 April 2025

Agent replied · 26 March 2026

Thank you Victoria

5/5

Google

Thank you for the re valuation and advise before and after our works, highly recommend Alan excellent communication throughout

Debbie · 26 October 2025

Agent replied · 26 March 2026

Thank you Debbie You have a lovely home ❤️

5/5

Google

Recently sold my house via Alan Batts. Alan and the team were brilliant from start to finish. Would use them again for any future sales.

Oliver · 27 August 2025

Agent replied · 26 March 2026

Thank you Oliver

5/5

Google

We bought our dream home through Alan Batt and could not fault the service. Many thanks to Lisa and the team. After what seemed like forever we finally moved in last Friday and couldn’t be happier.

Kate · 31 May 2022

Agent replied · 31 May 2023

Thank you Kate We all hope it will be a very happy home for you and you will create lovely memories there

5/5

Google

Alan was very informative and gave us all the options we had open to us. Highly recommended.

Alison · 26 October 2025

Agent replied · 26 March 2026

Thank you Alison

5/5

Google

I had previously had my house for sale with another agent which I felt wasn’t marketed properly only 9 viewings in as many weeks so I took it off the market did a redecorate and called Alan Batt - best thing I ever did I had 8 viewings in the first day and lots more lined up - my house sold in a few hours and well over the asking price! Thank you everyone at Alan Batt I wouldn’t hesitate to recommend you!PositiveQuality, Professionalism, Value

Lesley · 27 August 2022

Agent replied · 31 May 2023

Thank you for your kind words Lesley

5/5

Google

Great experience. Alan advised us with regards to the price with offers over it and delivered a sale within two weeks. Staff at the office were excellent and kept us iformed of developments throughout the process.

David · 26 March 2025

Agent replied · 11 November 2024

Thanks David

1/5

Google

Unfortunately Alan Batt are the worst letting agents I have ever dealt with. Awful communication from the get go, the property I moved into was dirty (to the point where mould was growing on several blinds) and had broken windows etc. and when I raised this multiple times no action was taken. I had no washing machine or dishwasher for around 6 months and then was told that the house was going up for sale. Worst experience ever it made me very ill and it was obvious they didn't care about the letting side of things. As soon as I was purchasing the house they were chasing me regularly asking for updates - funny how I wasn't treated the same as a tenant. Awful.

Kimberley · 4 August 2022

Agent replied · 31 May 2023

I am very sorry you feel this way. I don’t understand why you didn’t raise this issue as a complaint to me or my managers at the time. You bought the property on the 25th March over 3 months ago. You also had the right to submit a complaint to our regulator the PRS.

1/5

Google

Unfortunately Alan Batt are the worst letting agents I have ever dealt with. Awful communication from the get go, the property I moved into was dirty (to the point where mould was growing on several blinds) and had broken windows etc. and when I raised this multiple times no action was taken. I had no washing machine or dishwasher for around 6 months and then was told that the house was going up for sale. Worst experience ever it made me very ill and it was obvious they didn't care about the letting side of things. As soon as I was purchasing the house they were chasing me regularly asking for updates - funny how I wasn't treated the same as a tenant. Awful.

Kimberley · 1 August 2022

Agent replied · 1 August 2023

I am very sorry you feel this way. I don’t understand why you didn’t raise this issue as a complaint to me or my managers at the time. You bought the property on the 25th March over 3 months ago. You also had the right to submit a complaint to our regulator the PRS.

5/5

Google

Alan Batt Sales and Lettings - love them! So.... for those of you buying a house at the moment, you will know exactly what I am talking about.  Estate agents that don't call/email you back when the say they will, don't remember your name, who you are, let alone the property you are interested in or dare I say it, you actually try and book an appointment to view. I have dealt with pretty much every estate agent in the Wigan area and I can honestly say that Alan Batt and my dealings with Lisa have been contrary to every other experience.  As a buyer she (and the team) have been amazingly supportive, thoroughly communicative and have rebuilt my trust in the process.  For those selling, I would highly recommend using them, as I think their approach swayed my decision on which property to purchase.

A · 1 August 2022

Agent replied · 31 May 2023

Thank you for your kind words I will make sure Lisa sees them

5/5

Google

Thanks to Alan and the team for getting my house sold! Having been on with another agent at the start of the year, Alan came to see me as I was struggling to sell. His experience and local knowledge is next level and he was able to achieve what others couldn’t in a week. They are realistic, reliable and extremely hard working. Thanks again team!

George · 8 October 2023

Agent replied · 29 October 2023

Thank you George

5/5

Google

Couldn’t recommend Alan and Batt more! Klaire was amazing and went above and behold to get us the property we wanted while making the process hassle free 😊😊 …

Rafaela · 5 September 2022

Agent replied · 1 August 2023

Thank you Rafaela and I will pass your kind words onto Klaire

4/5

Google

Up to today's date 03/09/24. Buying with them has been pretty painless. So this may change to higher or lower depending on how the sale goes. Good communication with Charlotte from Alan Batts.

Naheed · 26 March 2025

Agent replied · 26 March 2026

Thank you for your kind words

5/5

Google

I recently spotted an advertisement online for a property valuation from Alan Batt and decided to enquire. it gave me a quick computer algorithm and then followed up with the offer of a more personalised valuation if I gave further details and photographs etc. I completed the details and quickly received a text message to let me know someone would get back to me within 24 hours. In no time at all I had been contacted but there was no pushy salesman on the end of the phone. Quite the opposite, I received a nice text asking if I didnt mind them calling sometime to discuss. I agreed and chatted to Alan about my valuation, the current market and things in general. At no point was I pressured and this meant a lot to me. He said he would leave me to think things over and if I was happy he would text again in a few days which he did. I was made up with the valuation and all the details I received as well as the overall service. I decided not to sell on this occasion for my own personal reasons but when I do I would contact Alan Batt in a heartbeat! Can't recommend them enough. Thank you :-)PositiveResponsiveness, Quality, Professionalism, Value

Jenny · 27 December 2021

Agent replied · 26 December 2024

Thank you for your kind words Jenny

5/5

Trustpilot

Alan and the team were great from start…

Alan and the team were great from start to finish. Alan was very informative during the evaluation process and his team supported me throughout the selling process. My house was sold very quickly and at a price I was happy with. Would go to Alan again for any future sales.

ReviewO · 19 August 2025

5/5

Google

Very impressed with the efficiency of the staff at Alan Batt especially Lisa who kept me informed with regular updates. I would highly recommend this company.

Ella · 1 August 2022

Agent replied · 1 August 2023

Thank you Ella

5/5

Google

Bought a lovely 3-bed house via Alan Batt. Klaire was my direct contact and she is truly a gem! The process of straight forward and uneventful. Definitely recommend this company and Klaire.PositiveProfessionalism

Reza · 27 August 2021

Agent replied · 31 May 2023

Thank you Reza Merry Christmas and Happy New Year and Happy New Home 🏡 …

5/5

Google

I recently spotted an advertisement online for a property valuation from Alan Batt and decided to enquire. it gave me a quick computer algorithm and then followed up with the offer of a more personalised valuation if I gave further details and photographs etc. I completed the details and quickly received a text message to let me know someone would get back to me within 24 hours. In no time at all I had been contacted but there was no pushy salesman on the end of the phone. Quite the opposite, I received a nice text asking if I didnt mind them calling sometime to discuss. I agreed and chatted to Alan about my valuation, the current market and things in general. At no point was I pressured and this meant a lot to me. He said he would leave me to think things over and if I was happy he would text again in a few days which he did. I was made up with the valuation and all the details I received as well as the overall service. I decided not to sell on this occasion for my own personal reasons but when I do I would contact Alan Batt in a heartbeat! Can't recommend them enough. Thank you :-)PositiveResponsiveness, Quality, Professionalism, Value

Jenny · 27 August 2021

Agent replied · 31 May 2023

Thank you for your kind words Jenny

5/5

Google

I sold a property with Alan last year and the personal service given by the whole team was fantastic, with particular thanks to Klaire in the sales team. I’ve since recommended the company and will continue to do so

Natalie · 2 August 2019

Agent replied · 1 August 2023

Thank you for your kind words Natalie I will make sure the whole team sees them and especially Klaire

5/5

Google

We have had a great experience selling a property with Alan Batt. Great customer service, sound advice and have felt very comfortable trusting them in the process. Thank you.

Amy · 26 March 2025

Agent replied · 24 October 2024

Thank you Amy for your kind words

5/5

Google

Charlotte at Alan Batts sales teams was super friendly and helpful. She made the process of moving forward quickly with my first home very clear and easy. Highly recommend!

Iain · 26 March 2025

Agent replied · 26 March 2026

Thank you for your kind words Iain. I will make sure Charlotte sees them.

5/5

Google

I used Alan Batt to sale my house, agents working in there are very profesional and know what they doing, the house was sold within few weeks, highly recommend

Przemek · 26 March 2025

Agent replied · 26 March 2026

Thank you Przemek

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Questions about Alan Batt Estate Agents Standish Wigan

Has Alan Batt Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Alan Batt Estate Agents, Standish won Gold.

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