Every review we hold for the Stamford office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAs a buyer I felt bullied from the beginning to the end of the sale. The buying experience was very negative, they were very unsupportive to the buyer although the seller never kept his word, was disgustingly dirty and lied throughout the process.
As a buyer I could not recommend them.
I could have sold my house through them and I am glad that I did not as I would now be mortified if they had treated my buyer the same way as I had been treated by them.
Stephanie · 29 July 2019
Agent replied
Dear Stephanie, I'm very sorry to hear your experience as a purchaser through ourselves left you feeling in such a way. We do understand that the buying process can be extremely stressful and pride ourselves on ensuring we guide our buyers through the transaction from start to finish as best we can. Whilst we try to ensure our sellers leave their homes in a condition they would expect to receive them, we cannot guarantee they will. Please do contact me directly as I would like to ensure we can implement improvements to our service where they are needed. With kind regards Jason Treadwell, Managing Director
★★★★★ 5/5
GoogleThe best estate agent in Stamford hands down and in fact the best agent I have ever used (and I have used a few across the country). You will get a friendly, professional team that will not tell you lies, will not over price your property just to get your business. Every member of the team is approachable and willing to offer the best advice for your circumstances. We have now sold with them twice and will be selling with them again. They sold one property for us in a couple of weeks after a different agent couldn’t sell it in 5 months. The whole team has always gone the extra mile for us and I can not recommend them more highly. Just the difference when you walk into their office compared with every other agent I have been in does not compare. The guys are interested in you and what you need from them wether buying or selling.
D · 29 July 2019
Agent replied
Dear Debra. Thank you so much for taking the time to write such a stunning review of our teams service. The team and I pride ourselves on the level of service our customers receive. We are all looking forward to helping you on your next journey. With kind regards Jason & the team at Newton Fallowell Stamford.
★★★★★ 5/5
GoogleThe Stamford Team have been wonderful. My special thanks goes to Nikki Touze; she is a very professional woman with a strong sense of 'client care'. She spoke to me almost every day and kept me updated with the events and news throughout. It was not an easy sale, as there were a number of difficult situations. Nikki remained positive and focused, which enabled me to deal with my mother's death and selling her much-loved property. Newton Fallowell is by far the best estate agency I've come across in Stamford and I wish them every Good Luck for the future.
Heather · 29 July 2019
Agent replied
Dear Heather, thank you so much for our 5 Star review and your kinds words to Nikki who certainly does go the extra mile. I hope my team an I are able to help you again in the future. With kind regards Jason Treadwell Managing Director
★★★★★ 5/5
FacebookThey do a great job ! I was very impressed with Adam & Matthew who kept me up to date with planned viewings and progress, as well as ‘moving’ quickly . Adam did some great photos when he came to value my property. A week later there were a succession of 4/5 viewings , with one of those placing an offer for the full asking price . It took about 11 weeks from start to exchange & completion . Newton Fallowell certainly delivered and I have no hesitation, based on my extremely positive experience in recommending them. If you live in Stamford and are looking for a professional friendly service: give them a call .
Karen · 22 July 2019
Agent replied · 26 February 2025
Dear Karen, Thank you so much for taking the time to review our service. I'm delighted to see our team have delivered exactly what was promised and achieved a super price for your lovely home. May I wish you all the best for the future and hope we can help you again sometime. With kind regards Jason Treadwell & the Team from Newton Fallowell
★★★★★ 5/5
GoogleGood experience from valuation through to sale. Property was marketed well, buyers found quickly and the team kept the sale on track. Well done and thanks for a great estate agency service. (Note, I wouldn't advise going for the recommended conveyancing service, find your own - as they were really slow and unresponsive)
Andrew · 14 March 2022
★★★★★ 5/5
View AgentsGoing the extra mile
when it became apparent that the planned move date needed to be moved by a day Zoe from Newton Fallowell, Stamford, did extensive research to find another removal firm for the sellers. The Stamford Office was excellent at keeping buyer and seller fully informed, Despite the issues which arise over the length of a 'chain' we moved into our new home 6 weeks after the first viewing.
Roland · 28 January 2017
★★★★★ 5/5
GoogleA little boy called Nathan helped me set up a valuation for my deceased grandmothers house. Very helpful, thank you Nathan!
Haydn · 9 August 2024
★★★★★ 5/5
GoogleThe team at Newton Fallowell in Stamford are very efficient, polite & willing to help. Ainsley has a particular skill of matching your requirements to a property and calling you up to entice you to view. He thinks "outside of the box" which is a rarity in this business & I have found this to be very impressive. His communication is also top notch. The team deserve their success and I can quite understand why their "For Sale" boards are the most prevalent in this area. Would definitely recommend!
Sam · 30 July 2018
Agent replied
Dear Sam, thank you for taking the time to review the service received from our Stamford office. I know Ainsley will be delighted to hear your review. Exceptional! I hope the move goes well for you and look forward to helping you again in the future. With kind regards Jason Treadwell Managing Director
★★★★★ 5/5
GoogleFrom start to finish Newton Fallowell Stamford have gone above and beyond in the selling of my property. With incredible professionalism Sam Caldwell gave a very accurate evaluation, promised me that he had a buyer and didn't disappoint. …
Nicola · 22 August 2025
★★★★★ 5/5
GoogleHad a great experience with Holly at Newton Fallowell whilst buying my first house. She was lovely, really knowledgeable, and its easy to see she cares about her job. Definitely recommend these guys, thanks for all your help :)
Victoria · 22 August 2025
★★★★★ 5/5
GoogleBrilliant company. Would highly recommend this very professional and helpful agents. Their customer service is brilliant. Rachel was of great assistance and never tired of our constant questions. Made us realise that not all estate agents are the same, some are excellent, and we never even paid for their service.
Chris · 18 May 2022
★★★★★ 5/5
GoogleTotally rate the staff at Newton Fallowell in Stamford. Always kept up to date with progress of sale, enthusiastic and friendly team. Special thanks to Adam, Nikki and Ainsley. Awesome!
Elizabeth · 29 July 2019
Agent replied
Dear Elizabeth, thank you for taking to time to write your review from our Stamford team. Estate Agents don't often get praised or deliver the service they promise at the outset. I'm delighted to hear our team did. I hope we can help you again in the future. With kind regards Jason Treadwell Managing Director
★★★★★ 5/5
FacebookThe best estate agent in Stamford hands down and in fact the best agent I have ever used (and I have used a few across the country). You will get a friendly, professional team that will not tell you lies, will not over price your property just to get your business. Every member of the team is approachable and willing to offer the best advice for your circumstances. We have now sold with them twice and will be selling with them again. They sold one property for us in a couple of weeks after a different agent couldn’t sell it in 5 months. The whole team has always gone the extra mile for us and I can not recommend them more highly. Just the difference when you walk into their office compared with every other agent I have been in does not compare. The guys are interested in you and what you need from them wether buying or selling.
Debra · 5 December 2017
Agent replied
Dear Debra. Thank you so much for taking the time to write this stunning review. The team and I pride ourselves on our customer service levels and look forward to delivering these to you again with your next move. With kind regards Jason & the team at Newton Fallowell Stamford
★★★★★ 1/5
GoogleReally bad when someone pulls out at the bottom of the chain , especially when this " someone" works within the company. No thought for the others in the chain or the amount of money that they have lost , which to us , comes from our pension pot , never to be recovered. Disappointing experience to say the least.
Pam · 14 November 2022
Agent replied
Dear Mrs Russon, I'm sorry to hear your experience with our office has warranted a 1 star review of our service and have reviewed the file to better understand the reasons behind the chain collapsing. Further to the emails and telephone conversations documented which detailed the issues found by the mortgage lenders surveyor with the linked property to your sale, the buyer was unable to proceed. Regardless as to their link as an employee of Newton Fallowell, the issue relating to the collapse of the chain was unknown by the buyer and not linked to their ability to purchase a property. It is unfortunate that all parties involved in the chain have been left with out of pocket expenses and would suggest we discuss whether you had taken the Lifetime legal membership which could offer you compensation for some of your expenses. I will make contact with you today Friday 4th November to discuss your membership, but should we not speak, please do feel free to contact me directly on 07432 592664. With kind regards Jason Treadwell, Managing Director
★★★★★ 5/5
View AgentsAn Estate agent but not an Estate Agent!
Jason and his team really did dispel the myth of the stereotypical Estate Agent! Nothing was too much trouble. They gave us honest feedback and helpful advice in selling our home. We found them to be a hard working and professional team with such a friendly approach means Newton Fallowell would be our no.1 choice when, and if we come to sell again.
Jonathan · 23 September 2016
★★★★★ 5/5
View AgentsWorked hard on our sale, keeping us informed of progress.
We recently sold a flat in Stamford and found Jason, Zoe and Ainslie good to work with. They kept us informed all through the transaction and when problems arose they tackled them head on to find a solution. We were pleased with the final outcome although it took rather longer than we wanted due to legal difficulties which were finally sorted out.
Paul · 20 March 2017
★★★★★ 5/5
View AgentsAbsolutely Outstanding, Unbeatable
Well what can I say, the level of service Newton Fallowell offer is Outstanding. The communication is excellent and they are always there on the other end of the phone, no matter how many times a day you wish to call them. They are always happy to help. Special thanks to Zoe
An Absolute pleasure to deal with.
Thank you Newton Fallowell
Lewis · 23 September 2016
★★★★★ 1/5
GoogleAwful service and unprofessional, landlord was unbearable. We were left without electricity due to shoddy work for 3 days, asking for some compensation we were threatened with eviction and no apology made. It has taken 2 months to receive deposit back and blame was automatically made to us for anything wrong with the house. Avoid if you can!
Ed · 15 October 2022
Agent replied
Dear Mr Trotter, I'm sorry to hear of your experience with the landlord of your property. Having investigated this matter further I can see the Lettings Team had acted as swiftly as possible to deal with the issue and had kept in contact with you on a regular basis both during and outside of the office opening hours. Whilst we pride ourselves on the level of service, we deliver to all our Tenants, we cannot control the speed at which a landlord acts to resolve an issue such as this. I'm pleased to read our notes on this issue that the team were able to have the matter resolved as swiftly as possible, taking matters into their own hands regardless of the landlord causing delays in the works being actioned. I hope the move to your new home has gone well and wish you all the best for the future. With kind regards, Jason Treadwell.
★★★★★ 5/5
FacebookJason and Robert took on our slightly indifferent house shortly after they open Newton Fallowell is Stamford - ever grateful for the wonderful job they did ! :-)
Georgie · 13 November 2017
Agent replied
Dear Georgie. Thank you so much for the review of our service. Its really was a journey to remember and hope you’ve settled well. With all the best Jason & the Team at Newton Fallowell Stamford.
★★★★★ 5/5
View AgentsExcellent service and communication by a professional and hard-working team.
Jason Treadwell, Managing Director, was most charming, helpful and extremely professional in selling my house in Stamford. Nothing was too much trouble and I would have no hesitation at all in recommending everyone who wishes to sell a property in the area, to engage Jason and his team to do the work.
Thank you very much to all of you.
Hilary · 24 September 2016
★★★★★ 5/5
GoogleWow! - what an amazing service we received from Newton Fallowell, Stamford. Nothing was too much trouble for Nikki and her lovely team, including Adam, Rachael, and Nick. Despite a couple of hiccups, they went the extra mile and exceeded all expectations. They were extremely professional whilst at the same time providing a friendly, honest, and truthful opinion, which is exactly what we wanted. Many, many, thanks to you Nikki - you and your team are a credit to the company. I would highly recommend Newton Fallowell.
Deb · 8 June 2023
★★★★★ 5/5
View AgentsExcellent Service!
We had an excellent service from all the staff involved with our sale. A special thank you to Adam Hudson who certainly knows the market and clearly did his research before our first meeting.
Ainsley was always ready to help, and kept us fully informed throughout a very smooth transaction. Well done, you have a great team!
Jen · 26 April 2017
★★★★★ 5/5
GoogleRequested a valuation on a recently renovated property and Newton Fallowell couldn't have been more helpful! Jason swiftly arranged the valuation, talked me through the process and was very helpful explaining my options! I will be using again! Thank you Jason!PositiveProfessionalism
Michael · 21 June 2022
★★★★★ 5/5
View AgentsVery helpful all the way through
I recommend the Newton Fallowell Stamford branch, I recently bought a property through them and they were very helpful all the way through the process. Ainsley made sure I was kept up to date on progress and when things were going a little slowly he did all he could to push the process along a bit.
Ryan · 13 September 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
