Trusted Agent profile · Stafford, Staffordshire
Verified
★★★★★
221 reviews across 6 platforms
4 Eastgate Street, Stafford, Staffordshire, ST16 2NQ
Part of Martin & Co, see every office.
Martin & Co's office in Stafford, Staffordshire, at 4 Eastgate Street, is rated 4.5 out of 5 across 221 reviews on six platforms, including 152 Google reviews rated 4.5.
152
Reviews on Google
This office
23
Reviews on Facebook
This office
4
Reviews on Yell
This office
1
Reviews on View Agents
This office
28
Reviews on Trustpilot
This office
13
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We specialise in house sales and residential lettings across Stafford, Stone, Cannock, Uttoxeter, Rugeley and the surrounding areas - providing specialist advice, and support across all areas of the property market. Established in 2010 by husband and wife team, Paul and Jodi Taft, Martin and Co Stafford is a family run, local business with a national reach and excellent reputation. Coming from strong sales backgrounds, with numerous accolades under their belts, Paul and Jodi, teamed with a qualified, highly experienced and incredibly personable team have, over the years, helped thousands of landlords, vendors, purchasers and tenants buy, sell, let and move into homes across Staffordshire. There is a wide range of property types available to suit every individual need in and around Stafford from studio flats to six bedroomed detached houses. Whether you are looking to rent, buy, sell or invest in a property in or around Stafford, please do get in touch. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Stafford get you on the move.
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
5/5
GoogleThis is a very good and trusted company for renting in Stafford. We had the pleasure of going through the procedures for renting with Suzanne, a very kind and professional lady. We had a very easy journey with her, when we rented the new …
1/5
GoogleMolly was unnecessarily rude when i rang to enquire about a property to let. Never been spoken to like that in my life
Adam, we are so sorry to hear your experience with a member of staff was not to the usual level we expect. Mollie not longer works for Martin & Co but if you have any feedback you would like to supply please email stafford@martinco.com. We hope to be able to help you in the future.
5/5
GoogleI must commend all the staff at Martin & Co, Stafford for their committment to helping us sell our house recently. The marketing was very good & attracted lots of viewings. Nothing was too much trouble for them & they supported us through the process thereby reducing our stress levels! We really appreciated their knowledge & experience as we hadn't sold a house for over a decade. Well done Martin & Co!
Thank you for your feedback and rating.
5/5
TrustpilotSmooth, uncomplicated and easy
My experience with the estate agent, specifically suzanne, is Helpful, quick to act, felt like everything was in hand, gave advice when asked and no judgement. Thank you for the smooth transition
5/5
GoogleHave been dealing with this company & it's staff for a number of years now, & frankly, they're great. Efficient, punctual, nothing's too much trouble, very easy to contact by phone or email, so helpful & friendly. Had previously has bad … More
5/5
GoogleExcellent lettings agency. All staff are friendly and helpful. Cheryl responded to a recent query promptly and efficiently enabling a positive outcome. Would definitely recommend.
5/5
GoogleThank you Hannah for your assistance the past Month. Will recommend.
Thank you Jacqueline for your review. We are glad to hear you would recommend us.
5/5
TrustpilotI had a lovely and straightforward…
I had a lovely and straightforward service from Suzanne Awty. I viewed a flat and in just a few weeks everything was sorted. I would definitely recommend Martin and Co for your renting needs.
5/5
GoogleSuzanne showed us around our new property, very helpful from start to finish and always happy to help, very easy to contact via email and speedy responses!
5/5
TrustpilotVery good and very kind staff
5/5
Facebook10/10 would highly recommend. Katie and Kirsty were extremely helpful and professional.
Thank you Luke.
5/5
GoogleEllie from Martin and Co has been amazing throughout the whole process of us buying our first house. She has provided excellent communication and good advice. Nothing was too much to ask Ellie, she is asset to the team. Definitely recommend!
5/5
GoogleExcellent service from Jodi, Paul and their team. Having purchased a buy to let property in September last year the proccess since has been extremely smooth with minimum input needed from myself. Martin and Co deal with any problems that arise and I cannot fault their service. We get regular updates from our Property Manager Mollie which is great.
Thank you for your rating and feedback Jack.
5/5
GoogleHaving bought and sold a property with Martin & co this year a few things come to mind. Informative, enthusiastic, honest, efficient and professional. There's not much more you want from an estate agents. We could not speak more highly of Jodie, Katie and all the girls in the office. They are not just a lettings agent !
Thank you so much for your rating, feedback and kind words Ben. We look forward to working with you again in the future.
5/5
GoogleTaken from our Facebook Page another satisfied Vendor... Wh have been with Martin & Co for just 7 weeks, when they sold our property in the Westlands for the full asking price. Magnificent service from Jodi and Paul and their team. Would definitely recommend them, we have another 2 properties for sale with them now. Mark Evans Family Home 4U
Thank you for your kind review and rating.
5/5
GoogleThe service provided by Suzanne at Martin & Co is 2nd to none. She is thorough, responsive, friendly and professional and has found great tenants for my rental property. I'd highly recommend Martin & Co to anyone looking for an exceptional estate agent.
5/5
FacebookThe extremly professional service i received from Jodi Taft and Team at Martin and Co was first rate. A very customer centric experience designed around you and your home with a real focus on achieving the best price possible in the shortest timescales. I wouldn't hesitate to use them again and would recommend them strongly. 5 stars
Thanks so much for the feedback.
5/5
FacebookThe extremly professional service i received from Jodi Taft and Team at Martin and Co was first rate. A very customer centric experience designed around you and your home with a real focus on achieving the best price possible in the shortest timescales. I wouldn't hesitate to use them again and would recommend them strongly. 5 stars
Thanks so much for the feedback.
1/5
GoogleMoney Money Money Obsessed!!! If you are looking to rent from this organization then stay clear. They have left me feeling Depressed, Frustrated and very upset. After 2 years being a customer renting a home in Stafford for myself and my son who always paid on time even through Covid when I lost my employment I still managed to pay the rent and bills etc. All the visits they do and supposed to come every few months to check on the property always had positive feedback saying the house is being well looked after etc etc. WHEN YOU MOVE OUT. * Will try to keep your deposit money * Manager sends harsh emails * They seem to loose records of works people who attend the property for inspections or call outs etc. * Poor communication, you will constantly be sending emails or calling to get updates. * Once you have cleaned the property to how it was when you moved in they will say its not good enough and employ cleaners without your authorization to do so. I have many videos and pictures of how the property looks when I left it and I am more than happy with the standard and condition more than satisfactory. Actually an improvement to when I moved in. Manager sent me an email today being very abrupt and not even giving me a simple answer to one of my questions. My Question: I would like to know how many hours you are paying for the cleaner to clean just the bathroom. Managers answer: The cleaner will take as long as it takes! This is after I had taken 1 day off work to go to the property to clean and the bathroom was very clean. Think the landlady is trying to sell the property and just trying to keep as much money as she can. Trust me guys stay well clear, I am a decent human being who works hard and always pays my way through life. I would not be writing this if I feel I have someway left the property in a poor state, I have not and for that reason I am letting you guys know.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleI have rented my properties for some time with the Stafford branch of Martins. I have always found them to be very friendly and professional. They are extremely efficient in renting out the houses acquiring very good tenants whom I have had no problems with. I would not hesitate in recommending them to anyone.
Thank you for your kind words and review Karen, it is very much appreciated.
5/5
TrustpilotSuzanne a true professional…
Suzanne exceeded our expectations with her due diligence and attention to detail also all the hard work that made our transition to new tenants in our property seamless.
1/5
YellMoney money money obsessed
Avoid at all costs, they will be pleasant and helpful at first to get your money then once it’s time to move out they will rip you off. Money obsessed and unprofessional can’t even keep accurate records of works and inspections from gas engineers or plumbers.Was with them 2 years renting, they had no problems whatsoever with me, paid on time every month, looked after property, had inspections from them every 6 months well sometimes.They had no issues always said house was very well looked after.Come to moving out and they will do there best to keep your deposit.Poor excuses, poor management, manager sending unprofessional messages with no compassion at all.Just really shocking service, I’m a very reasonable human being but with these they have left me feeling frustrated and depressed.Stay well clear definitely the worst agents I have ever dealt with.
1/5
allAgents"Avoid at all cost, after..."
Avoid at all cost, after years of being a good tenant, paying rent and bills on time, looking after property, visits every 6 months from staff happy with how the property is. Move out time ROBBING YOU!!! Trying to keep deposit money, manager with unprofessional emails, manager actually wrote me an email saying in red with her very short and unfriendly remarks, absolutely shocked when I read it. Absolutely no loyalty or compassion just money money money. STAY CLEAR worst estate agents in Stafford. Can’t even keep their records up to date with who comes to property to check on works etc. So you have to find proof yourself.
1/5
allAgentsAvoid at all cost, after
Avoid at all cost, after years of being a good tenant, paying rent and bills on time, looking after property, visits every 6 months from staff happy with how the property is. Move out time ROBBING YOU!!! Trying to keep deposit money, manager with unprofessional emails, manager actually wrote me an email saying in red with her very short and unfriendly remarks, absolutely shocked when I read it. Absolutely no loyalty or compassion just money money money. STAY CLEAR worst estate agents in Stafford. Can’t even keep their records up to date with who comes to property to check on works etc. So you have to find proof yourself.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Stafford office has 221 reviews across six platforms: 152 on Google, 23 on Facebook, 4 on Yell, 1 on View Agents, 28 on Trustpilot, 13 on allAgents.
Martin & Co Stafford is rated 4.5 out of 5 across all 221 reviews, and 4.5 out of 5 on Google from 152 reviews.
Martin & Co Stafford, 4 Eastgate Street, Stafford, Staffordshire, ST16 2NQ.
