Every review we hold for the Stafford office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
TrustpilotSuperb service from start to finish, thanks Suzanne!x
Superb service from start to finish. Suzanne explained the entire process very clearly, kept us updated and made everything run really smoothly. Suzanne was kind, professional, and went the extra mile to make sure our move was exactly how we wanted it. Would definitely recommend! Thank you so much, we are settling nicely in our new home.
Joanne Β· 20 August 2026
β
β
β
β
β
5/5
GoogleI bought a house from Martin & Co and canβt praise them enough for their help in getting the house sale over the line. Ellie has been exceptional and gone above and beyond in working with my fabulous solicitors (Goddard Dunbar) against the complete incompetence of the sellers solicitors.
Highly recommended!
Thank you Ellie and team, you are a pleasure to work with, kettle is always on for you all π
Phil Β· 5 October 2025
β
β
β
β
β
5/5
TrustpilotSmooth process so far
So far my experience with the agency has been very positive. Suzanne has been responsive, professional and helpful throughout the process. I'm due to collect the keys later this week, but up to this point everything has gone smoothly and communication has been clear.
Sarah Β· 12 May 2026
β
β
β
β
β
5/5
TrustpilotSimple, professional and fast
I had to move at short notice, so the speed and ease that was made finding, viewing and securing a new place put my stress to rest. Suzanne was handling my case and she was also polite, friendly and professional throughout. Cannot wait to finally move now!
Frank Β· 10 April 2026
β
β
β
β
β
5/5
TrustpilotSuzanne was most helpful when it cameβ¦
Suzanne was most helpful when it came to everything we needed . Thank you for all your help .We cant wait to get moved in and settled !
Andrea Β· 28 July 2026
β
β
β
β
β
5/5
TrustpilotSuzanne Awty was amazing
Suzanne Awty was amazing, fastest service I've had so far in obtaining a property, I would also recommend Martin & Co to anyone looking to rent! Super friendly and understanding all round
Jack Β· 20 June 2026
β
β
β
β
β
5/5
TrustpilotSuzanne Awty- Amazing member of staff!
I would like to thank everyone at Martin and Co for their help. Especially Suzanne Awty. Suzanne made me feel so at ease during the whole experience and nothing was too much. She answered any questions I had and went above and beyond. She is an absolute asset to Martin and Co. Thank you so much Suzanne.
EHS Β· 26 November 2025
β
β
β
β
β
5/5
GoogleSuzanne Awty has been absolutely brilliant from srart to finish. Any questions or worries I had she answered and put my mind at rest straight away. She put up with my constant phone calls she was still as lovely as ever, could not recommend her enough thank you so much.
Ryan Β· 27 November 2025
β
β
β
β
β
5/5
TrustpilotSuper Suzanneβs spectacular customer service
Suzanne was incredible with us start to finish. her lovely demeanour made us feel settled right from the viewing. she was so lovely throughout the move in process and could not fault her. Suzanne is an asset to Martin & Co, her experience made us feel at ease straight away. Thank you Suzanne, Love, Thomas & Jordan
Tom Β· 5 September 2025
β
β
β
β
β
5/5
TrustpilotI have been renting a property throughβ¦
I have been renting a property through Martin and Co for nearly 5 years and they have been amazing. When ever Iβve needed helping with anything, a query or something fixing Cheryl has sorted it straight away, she has always been fast on any responses and very informative. I highly recommend Martin and Co and Cheryl is an asset to the companyβs
Michelle Β· 3 July 2025
β
β
β
β
β
5/5
TrustpilotGood communication
I had a house viewing recently and Suzanne was very helpful, good communication and knowledge about the property that i was viewing.
Marius Β· 8 June 2026
β
β
β
β
β
5/5
TrustpilotSuzanne has been very helpful and easyβ¦
Suzanne has been very helpful and easy to communicate with through my tenancy application!
Ollie Β· 28 July 2026
β
β
β
β
β
5/5
GoogleWanted to say a huge thank you to all the staff at Martin & co Estate Agents, especially Suzanne, went above and beyond to help me move into my first flat, helps me spend more time with my son. So thank you in so many ways !
Jordan Β· 22 October 2025
β
β
β
β
β
5/5
TrustpilotSuzanne was incredibly helpful andβ¦
Suzanne was incredibly helpful and extremely on point. She got us moved in within days!
Holly Β· 6 July 2026
β
β
β
β
β
5/5
GoogleMartin & Co performed to the highest standard possible during the sale and purchase of my properties. I was assigned Beth & Ellie and they were amazing. Rest assured if you want a friendly professional team to deal with a sale or purchase of a property they are second to none. Thank you from the bottom of my heart 10/10.
JP003 Β· 10 April 2025
β
β
β
β
β
5/5
TrustpilotSuzanne was very helpful & transparentβ¦
Suzanne was very helpful & transparent throughout the process. Clear instructions were provided by her. She is very friendly & helpful
Imtiaz Β· 11 April 2026
β
β
β
β
β
5/5
GoogleAmazing service. Sold my house with them, Katie and Jodi were with me every step of the way. Complications occurred outside of their control and they powered through and helped resolve the problem. Kept me informed throughout the whole process and felt all the same emotions as we did. They really became part of our support network with the sale, and I cannot thank them enough. Katie could not have been more helpful if she tried. Would recommend them 100%
Edith Β· 18 April 2020
Agent replied
Thank you so much for your review and kind words. We are delighted to have helped you and it really is all part of the service. Wishing you all the best in your new forever home.
β
β
β
β
β
5/5
GoogleHaving wanted to rent a house with Martin &Co of Stafford. I found that my dealings with the letting agent Suzanne Awty were great she was both professional and any enquiries I had she dealt with them straight away and did her best to help me through the process.
Susan Β· 7 June 2025
β
β
β
β
β
5/5
GoogleWe would like to say a huge thank you to Jodie, Katie and the team for the excellent service we received that allowed us to achieve our dream home. The customer service and efficiency we received throughout the whole buying and selling process was first class. Katie very kindly made arrangements so that we could view the house the first day it went on the market. The team then managed to sell our house in four days so we could buy the home we had fallen in love with. We have now been in for two months and couldn't be happier. Thank you so much Nicky, John and Sam
Nicky Β· 29 July 2019
Agent replied
Thank you so much for your 5 star rating and kind feedback. It was our pleasure to sell your home and wish you all the best for the future.
β
β
β
β
β
5/5
GoogleWe used Martin & Co to sell our house and they have been fantastic. I initially spoke to Jodi on the telephone when enquiring about selling our house and she was lovely, especially as I was concerned about selling a shared ownership property.
Katie has been an absolute diamond in the whole process and I cannot thank her enough, she is a credit to the company. Her dedication and hard work has really sold our property for us and she has gone above and beyond what is necessary. I will actually miss her email updates!
Thank you so much to this company, would highly recommend and certainly use again in the future.
Bec Β· 29 July 2019
Agent replied
Thank you so much for your rating, review and kind words. We wish you all the best in your new home.
β
β
β
β
β
1/5
GoogleWould avoid. Paul Taft (Director) provided false promises to entince me into entering into a tenancy agreement with them. Not surprisinly these promises were never fulfilled. Molly is very rude and i can see that this is not the first review which highlights her poor attitude and decorum towards tenants.
Molly comes across as if she is contractually well versed. Now with any βaverage Joeβ this might work well as an intimidating tool but not with me. Even when there is no contractual grounds to stand on, Molly still persists with being a nuisance Landlordβs representative with regards to the breach of peace, comfort and privacy. I would 100% avoid.
Dave Β· 29 July 2019
Agent replied
Dave, we are sorry to hear that you have not experienced the usual level of service we expect. If you wish to email stafford@martinco.com with further feedback and we can look into any concerns you raise. Mollie no longer works for Martin & Co and we will of course pass on your comments to the director but would ideally need more information, i.e. property or tenancy details.
β
β
β
β
β
5/5
TrustpilotBeth was brilliant
Beth was brilliant, very helpful and efficient. I needed the purchase of the property I had viewed to go through quickly and Martin & Co did everything they could to aid the process. I didnβt have a solicitor but they put me in contact with a company immediately, which was extremely useful.
Amymac Β· 12 April 2025
β
β
β
β
β
5/5
GoogleWe cannot thank Katie at Martin & Co enough. I have never met anyone within the service industry who willingly goes the extra mile as Katie does on a daily basis. Her support has been immense throughout an unprecedented and arduous house move due to a very tricky chain. Katie has been exceptionally professional and practical in resolving any issues that presented themselves. Her personal and caring service is unmatched and without limits. THANK YOU very much, we are very grateful .
Gaynor Β· 5 July 2018
Agent replied
Thank you so much for your rating and kind words regarding Katie, it is very much appreciated.
β
β
β
β
β
5/5
GoogleI highly recommend Martin & Co. Jodi, Katie and the team deliver a 5 star service. We needed to sell our property quickly and that's just what they did! Within a week of putting our house up for sale we had an offer along with lots of viewings and interest.
They are friendly and professional and more than happy to sort out any issues that arise quickly and efficiently along with always keeping you up to date with the progress through e-mail and telephone. They made the whole experience of selling and buying our new home stress free. We absolutely love our new home and we wouldn't have it if it wasn't for Martin & Co so a big thank you guys. Keep up the fabulous work!
Brett Β· 5 July 2018
Agent replied
Thank you so much for your review and kind words. We were happy to help you and sell your home so quickly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.