5/5
TrustpilotVery efficient friendly and helpful…
Very efficient friendly and helpful service.
Trusted Agent profile · Stafford, Staffordshire
Verified
Martin & Co Stafford reviews
★★★★★
221 reviews across 6 platforms
4 Eastgate Street, Stafford, Staffordshire, ST16 2NQ
Part of Martin & Co, see every office.
Martin & Co's office in Stafford, Staffordshire, at 4 Eastgate Street, is rated 4.5 out of 5 across 221 reviews on six platforms, including 152 Google reviews rated 4.5.
152
Reviews on Google
This office
23
Reviews on Facebook
This office
4
Reviews on Yell
This office
1
Reviews on View Agents
This office
28
Reviews on Trustpilot
This office
13
Reviews on allAgents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Martin & Co Stafford
We specialise in house sales and residential lettings across Stafford, Stone, Cannock, Uttoxeter, Rugeley and the surrounding areas - providing specialist advice, and support across all areas of the property market. Established in 2010 by husband and wife team, Paul and Jodi Taft, Martin and Co Stafford is a family run, local business with a national reach and excellent reputation. Coming from strong sales backgrounds, with numerous accolades under their belts, Paul and Jodi, teamed with a qualified, highly experienced and incredibly personable team have, over the years, helped thousands of landlords, vendors, purchasers and tenants buy, sell, let and move into homes across Staffordshire. There is a wide range of property types available to suit every individual need in and around Stafford from studio flats to six bedroomed detached houses. Whether you are looking to rent, buy, sell or invest in a property in or around Stafford, please do get in touch. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Stafford get you on the move.
Reviews
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSuzanne made the whole process easy…
Suzanne made the whole process easy from start to finish. Excellent customer service and professionalism.
5/5
GoogleCheryl is always great at keeping in touch and helpful sorting things out super quickly
5/5
GoogleOn the ball and on the money! Paul and the team are a pleasure to deal with and leave no stone un-turned in finding and securing regular, quality tenants. They look after all the detail, so I don't have too!
Agent replied
Thank you so much for your kind words and rating.
5/5
TrustpilotCheryl is very receptive but very…
Cheryl is very receptive but very professional who acts promptly to our requests.
5/5
GoogleKatie has been fab to work with , not your normal estate agent !!! And the best compliment I can make is that I will defiantly use Them again. Thanks for all your help.
Agent replied
Thank you for your review and feedback Ben. We are glad to have looked after you and sold your property. Kind Regards.
1/5
GoogleAVOID martin & co!! 2.5yrs I've lived in this property, been waiting for a council property for around 1.5 years, offered somewhere and I asked if they could deduct the remaining rent from deposit for them to send a reference off (made me pay £20 for) to the housing association that offered the 3 bed home to me as I'm overcrowded with me, 2 boys and my daughter in this 2 bedroom saying I owe the money and they wont deduct from out deposit we have with them. We paid to have brand new carpet put down in the living room costing around £240 as it was chipped laminate. Reported 7 repairs 8months ago, roof leaking/boiler leaking being 2 of them but nothing. So I paid £20 for a 'bad' reference so I have now lost the property I was offered for me and my 3 children. The house is in brilliant condition, I've always looked after my homes I've lived in, I'm absolutely livid with them!
Agent replied
Thank you for taking the time to rate and provide feedback on our business. I am so sorry to hear you are less than happy with the service level you have received and that you feel a reference has impacted on your new property. Reference requests differ from company to company and so I am happy to look into the information provided in your case, however we can only answer the questions asked honestly. When a request is made to pay rent or arrears from a deposit, it is completely at each landlords discretion and usually they do not allow this as of course it does not provide any cover for any potential dilapidations. If you wish for me to look into this further and see if we can assist you then please email stafford@martinco.com.
5/5
GoogleCheryl has been very supportive and helpful to us.
5/5
GoogleFriendly and efficient estate agents from viewing to moving in would definitely recommend.... Suzanne is a wondeful estate agent 👍 👌 😀 …
5/5
TrustpilotWe recommend Suzanne Awty
We were very impressed with Suzanne Awty she was very helpful when we were looking to rent a house, she answered all of the questions we had which ensured us a lovely house we got to rent highly recommend
5/5
GoogleCould not fault anything, the whole process was smooth and simple thank you Suzanne your a star
5/5
GoogleHave been dealing with Martin & Co for the past few years now and have always had a first class experience. They have been brilliant with finding good tenants quickly for properties, nothing is ever too much trouble, they always give honest advice. They are very professional, efficient but really approachable. I usually work with Helen who is a real people person and knows the importance of building excellent tenant to landlord relationships where everyone is happy. Would recommend.
Agent replied
Thank you so much for your kind words and rating. Your business is very much appreciated.
5/5
TrustpilotShe has been great responding well and…
She has been great responding well and sorted all agreement quickly been a nice positive experience with Suzanne Martin co
5/5
GoogleCouldn't be happier with the service received by Katie, Jodi & the whole team who were so helpful when selling my house. They were fantastic in not only marketing it successfully to achieve the offers received, but also in managing the sale through to completion. As a shared ownership property, it came with an extra party to regularly communicate with, the housing association. They were fab at coordinating everything and everyone. Would definitely recommend them as a highly professional and really friendly team.
Agent replied
Thank you so much for your 5 star rating and feedback. It was our pleasure to sell your house and we wish you all the best in your new home.
5/5
GoogleSuzanne in Martin & Co was a star. The entire process during my move was excellent. I’m renting a property and they helped us complete the process online without me having to meet them every time. I also received clear instructions and information regarding the property. It was a smooth process through and through. Every question of mine was answered clearly. I would definitely recommend.
5/5
GoogleThe most caring dedicated team ever!!! The girls at Martin & co Stafford have been so commited, supportive and professional throughout selling our home, thank you so much! They sold our place in less than 2 weeks after it had been on the market for 2 years with two different estate agents and we completed in just 8 weeks with their hard work and dedication to our sale. We 100% recommend them to anyone wanting to sell their home.
Agent replied
Thank you so much for your rating and review Alex. We are so happy to have sold your property and wish you lots of happiness in your new home.
5/5
GoogleMartin & Co have gone above and beyond to help us let out our property, not only at we confident they look after us as customers but also our tenants to. The friendly atmosphere they have makes it easy to go to them with any problem (and our property had a lot of problems) and our new friends here have risen to every challenge. Thank you so much for everything you've done for us!! I don't know how we could have managed with out you!!
Agent replied
Thank you for your rating and feedback, it is very much appreciated.
5/5
GoogleIn the last couple of years we have bought 3 houses through Martin & Co in Stafford (1 to live in, 2 for renting) And we now rent 3 houses out through them. In all our dealings we find them helpful and professional. They understand what we want to achieve (we provide nice homes for young families to live in) and they help us achieve that. We've never had a problem and all of the team are a delight to work with.
Agent replied
Thank you John for your rating, review and kind words. It is appreciated.
5/5
GooglePersonally I cannot recommend Martin & Co highly enough. After having my property on sale with another Agent for a long time I decided to try Martin & Co. Within 2 weeks I had accepted an offer on my house and the wheels were in motion. All of the team are very professional and kept me fully updated at all times with any news concerning the sale of my house. Extremely happy with there service and all the staff are excellent and very helpful and friendly.
Agent replied
Thank you Mark for your rating & kind feedback. We were very happy to have sold your house so quickly.
5/5
View AgentsFantastic Service
Our property was valued and we chose a price In-between the two figures. Promptly put on the market and sold the same day it was advertised. From start to finish we had brilliant communication from all the staff. It made the whole process stress free for the family, as we were selling due to a bereavement. We wouldn't hesitate to recommend Martin & Co Stafford. Totally professional service throughout.
5/5
GoogleMe and my partner recently purchased our first property and couldn’t fault Martin and co for their services and help. Ellie helped with all our queries and was incredibly attentive. She made sure the process was as smooth and went as quickly as possible. So thank you very much to her. Would definitely recommend them.
5/5
GoogleProfessional and friendly staff, they make it easy to handle tenancies and renewals, as well have a good maintenance system for maintained properties. Cheryl who I deal with frequently is always professional and punctual, and has great communication which arguably is the most important aspect of customer care. 5 star
5/5
GoogleI’m leaving this review as I am currently renting a property in Stafford with Martin & Co, from the offset they have been nothing but genuine and honest, Cheryl and Suzanne have gone out of there way to help me with renting a property with …
5/5
GoogleI can't praise the team at Martin & Co Stafford highly enough - they're always friendly and customer focused. As a landlord I normally have most contact with Suzanne, and over the last 5 years or so working with her she has been incredibly …
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Questions about Martin & Co Stafford
How many reviews does Martin & Co Stafford have?
Martin & Co's Stafford office has 221 reviews across six platforms: 152 on Google, 23 on Facebook, 4 on Yell, 1 on View Agents, 28 on Trustpilot, 13 on allAgents.
What is Martin & Co Stafford's rating?
Martin & Co Stafford is rated 4.5 out of 5 across all 221 reviews, and 4.5 out of 5 on Google from 152 reviews.
Where is Martin & Co's Stafford office?
Martin & Co Stafford, 4 Eastgate Street, Stafford, Staffordshire, ST16 2NQ.
