Every review we hold for the Stafford office, from every platform, shown as written. First names only.
★★★★★ 1/5
allAgentswhat a shambles they failed
what a shambles they failed to collect rent. u fill a form in to say no pets or smokers an what do u find cat hairs everywhere fag burns all over carpets. the tenant cut kitchen cuboards in half decorated the house as they pleased.not in a good way maybe they weredrunk when they did it. I would never use a letting agent again. if someone can tell why we pay them cos I have not got a clue
Never · 27 April 2014
★★★★★ 5/5
YellPersonal service and a Great Experience
Personal Service and a Great Experience We brought a property and sold it through Jodi. She walked us through the experience and was always there for us even at weekends. I have now repeated the process on three occasions and become a landlord in Stafford managed by Martin and Co. The personal service was outstanding and I would recommend the service of Jodi and Martin and Co to everyone.
PaulT-1670 · 29 January 2021
★★★★★ 5/5
GoogleCan't speak highly enough of the ladies at Martin and co, we have rented from them for the last 6 months and have had no problems at all. Any concerns we have had, have been addressed and solved quickly. Highly recommended
Sam · 29 July 2019
Agent replied
Thank you of your feedback and rating Sam. It is very much appreciated.
★★★★★ 1/5
allAgentsTerrible liers, please
My advise is not to use this agency as they are professional liers. Once you agree a price they will ask your details including income job etc. I provided those and asked her to confirm the agency fee we had agreed while viewing the property. Then she didn't reply for that until I write a They will tell you a fee once and then they change it if you are not careful enough.
Akp · 12 June 2018
★★★★★ 5/5
GoogleI have been extremely pleased with the service that Martin and Co has provided for letting a portfolio of properties.
The service is excellent and the attitude of the team is always helpful and of a can do nature.
Tenants have been reliable and the properties have been consistently rented throughout the last 24 months.
From the start we have been impressed and would recommend Martin and Co to all. Top notch!
Jenni · 5 May 2014
★★★★★ 5/5
GoogleI have known Paul and Jodi for quite some time now and have always found them to be extremely professional, and they genuinely go the extra mile with their clients' best interests at the forefront.
Call · 29 July 2019
Agent replied
Thank you for your rating and review.
★★★★★ 5/5
GoogleVery friendly, personal and efficient service. Quickly respond to emails and queries.
Jonah · 7 February 2025
★★★★★ 1/5
GoogleMy experience has completely put me off being a landlord. Martin & Co failed on so many aspects of my management agreement that I have had no option but take the matter up with the Property Ombudsman.
Annie · 6 July 2015
Agent replied
Thank you for taking the time to rate our business Anie. We are sorry to hear you were less than happy with the service received but like you say the matter was dealt with by the property ombudsman.
★★★★★ 5/5
GoogleJodi, Katie, & the team were fantastic during the whole moving process. Outstanding customer service, and without their persistence the move date would have changed.
I would definitely recommend their service!
Alex · 23 August 2019
Agent replied
Thank you for your rating and recommendation Alex.
★★★★★ 5/5
GoogleWe have a range of properties and I've used the team for several years now. They are truly excellent. Efficient, caring and professional. I highly recommend Martin and Co in Stafford
Liz · 29 July 2019
Agent replied
Thank you for your rating and review Liz, we love doing business with you.
★★★★★ 5/5
GoogleHad my whole house recarpert by in home carperts excellent service friendly would recommend these guys
Sharon · 10 October 2024
★★★★★ 5/5
GoogleCame to them a friday morning needed keys for my appartment the same day - they dropped everything and sorted everything out for me. Very nice people and good service!
Tobias · 29 July 2019
Agent replied
Thank you so much for your feedback and rating Tobias. We try our best to accommodate tenants and help on move in days.
★★★★★ 5/5
allAgents"From initial contact my..."
From initial contact my property was advertised without delay and viewings underway. The communication and feedback from Martin & Co was excellent and every query answered immediately and even when asked a question out of working hours, the response was still instant. A great friendly team, who offer an honest and excellent service and I will definitely be using them again in the future.
Holly · 4 August 2017
★★★★★ 5/5
allAgentsFrom initial contact my
From initial contact my property was advertised without delay and viewings underway. The communication and feedback from Martin & Co was excellent and every query answered immediately and even when asked a question out of working hours, the response was still instant. A great friendly team, who offer an honest and excellent service and I will definitely be using them again in the future.
Holly · 4 August 2017
★★★★★ 5/5
GoogleVery helpful, friendly and experienced staff. Managed to get a sale of the house on first viewing!
Also managed to let our property with no hassles whatsoever. Would definitely recommend this company.
Janet · 4 May 2016
Agent replied
Thank you so much for your feedback and rating Janet, it is very much appreciated.
★★★★★ 5/5
GoogleGreat service very knowledgeable on regulations and make the whole process for landlords and tenenents as smooth as it possibly can be .
Would definitely recommend .
5 start service
Henry · 4 May 2017
Agent replied
Thank you so much for your 5 star review, it is very much appreciated.
★★★★★ 5/5
GoogleAbsolutely outstanding in every way! The type of people I really like to deal with, very friendly but also extremely professional and good at what they do!
I highly recommend this business because in addition to the above, they are very competitive.
Sean · 10 October 2022
★★★★★ 5/5
GoogleAbsolutely fantastic!!! Everyone involved with our sale went above and beyond. Communication was exceptional, customer service was outstanding and I would definitely recommend these to everyone.
Justin · 8 July 2018
Agent replied
Thank you for your feedback and rating Justin. It was a pleasure selling your home.
★★★★★ 5/5
GoogleMartin & Co were recommended to me by a dear friend. They let my property straight away and were friendly & professional.
x
Barb · 29 July 2019
Agent replied
Thank you for your review and recommendation Barbara.
★★★★★ 5/5
GoogleKatie performed an outstanding job on what was quite a labour intensive sale.
Always positive, helpful, professional and informative.
Could recommend highly enough.
Pete · 4 May 2019
Agent replied
Thank you so much for the rating, review and recommendation. It is very much appreciated.
★★★★★ 5/5
GoogleVery helpful young lady Katie Holland in the Stafford branch . Wish everyone was this helpful in other estate agents.Thanks. Mrs Johnson
Laura · 29 July 2019
Agent replied
Thank you so much for your review and recommendation Laura.
★★★★★ 5/5
GoogleOn the ball with advice for property investors building portfolios and for those new to investing. Very knowledgeable and excellent advice.
Tony · 19 October 2019
Agent replied
Thank you for your review Tony and endorsement to the service Paul offers to investors.
★★★★★ 5/5
GoogleLovely team. Very helpful and professional.
Marie-Ann · 10 October 2024
★★★★★ 1/5
GoogleWas told no viewings are available as tenants are still there and will get a call once viewings start. A day later I get e-mailed saying the property has been taken. Would not recommend.
Ion · 10 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.