Trusted Agent profile · Stafford · Staffordshire

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Martin & Co Stafford reviews

4.5

★★★★★ Excellent

223 reviews across 6 platforms

4 Eastgate Street, Stafford, Staffordshire, ST16 2NQ

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Martin & Co's office in Stafford, Staffordshire, at 4 Eastgate Street, is rated 4.5 out of 5 across 223 reviews on six platforms, including 153 Google reviews rated 4.5.

Google logo

4.5 / 5

153

Reviews on Google

This office

Facebook logo

4.7 / 5

23

Reviews on Facebook

This office

Yell logo

4.0 / 5

4

Reviews on Yell

This office

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

This office

Trustpilot logo

29

Reviews on Trustpilot

This office

allAgents logo

13

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Stafford

We specialise in house sales and residential lettings across Stafford, Stone, Cannock, Uttoxeter, Rugeley and the surrounding areas - providing specialist advice, and support across all areas of the property market. Established in 2010 by husband and wife team, Paul and Jodi Taft, Martin and Co Stafford is a family run, local business with a national reach and excellent reputation. Coming from strong sales backgrounds, with numerous accolades under their belts, Paul and Jodi, teamed with a qualified, highly experienced and incredibly personable team have, over the years, helped thousands of landlords, vendors, purchasers and tenants buy, sell, let and move into homes across Staffordshire. There is a wide range of property types available to suit every individual need in and around Stafford from studio flats to six bedroomed detached houses. Whether you are looking to rent, buy, sell or invest in a property in or around Stafford, please do get in touch. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Stafford get you on the move.

Reviews

Every review we hold for the Stafford office, from every platform, shown as written. First names only.

1/5

allAgents

what a shambles they failed

what a shambles they failed to collect rent. u fill a form in to say no pets or smokers an what do u find cat hairs everywhere fag burns all over carpets. the tenant cut kitchen cuboards in half decorated the house as they pleased.not in a good way maybe they weredrunk when they did it. I would never use a letting agent again. if someone can tell why we pay them cos I have not got a clue

Never · 27 April 2014

5/5

Yell

Personal service and a Great Experience

Personal Service and a Great Experience We brought a property and sold it through Jodi. She walked us through the experience and was always there for us even at weekends. I have now repeated the process on three occasions and become a landlord in Stafford managed by Martin and Co. The personal service was outstanding and I would recommend the service of Jodi and Martin and Co to everyone.

PaulT-1670 · 29 January 2021

5/5

Google

Can't speak highly enough of the ladies at Martin and co, we have rented from them for the last 6 months and have had no problems at all. Any concerns we have had, have been addressed and solved quickly. Highly recommended

Sam · 29 July 2019

Agent replied

Thank you of your feedback and rating Sam. It is very much appreciated.

1/5

allAgents

Terrible liers, please

My advise is not to use this agency as they are professional liers. Once you agree a price they will ask your details including income job etc. I provided those and asked her to confirm the agency fee we had agreed while viewing the property. Then she didn't reply for that until I write a They will tell you a fee once and then they change it if you are not careful enough.

Akp · 12 June 2018

5/5

Google

I have been extremely pleased with the service that Martin and Co has provided for letting a portfolio of properties. The service is excellent and the attitude of the team is always helpful and of a can do nature. Tenants have been reliable and the properties have been consistently rented throughout the last 24 months. From the start we have been impressed and would recommend Martin and Co to all. Top notch!

Jenni · 5 May 2014

5/5

Google

I have known Paul and Jodi for quite some time now and have always found them to be extremely professional, and they genuinely go the extra mile with their clients' best interests at the forefront.

Call · 29 July 2019

Agent replied

Thank you for your rating and review.

5/5

Google

Very friendly, personal and efficient service. Quickly respond to emails and queries.

Jonah · 7 February 2025

1/5

Google

My experience has completely put me off being a landlord. Martin & Co failed on so many aspects of my management agreement that I have had no option but take the matter up with the Property Ombudsman.

Annie · 6 July 2015

Agent replied

Thank you for taking the time to rate our business Anie. We are sorry to hear you were less than happy with the service received but like you say the matter was dealt with by the property ombudsman.

5/5

Google

Jodi, Katie, & the team were fantastic during the whole moving process. Outstanding customer service, and without their persistence the move date would have changed. I would definitely recommend their service!

Alex · 23 August 2019

Agent replied

Thank you for your rating and recommendation Alex.

5/5

Google

We have a range of properties and I've used the team for several years now. They are truly excellent. Efficient, caring and professional. I highly recommend Martin and Co in Stafford

Liz · 29 July 2019

Agent replied

Thank you for your rating and review Liz, we love doing business with you.

5/5

Google

Had my whole house recarpert by in home carperts excellent service friendly would recommend these guys

Sharon · 10 October 2024

5/5

Google

Came to them a friday morning needed keys for my appartment the same day - they dropped everything and sorted everything out for me. Very nice people and good service!

Tobias · 29 July 2019

Agent replied

Thank you so much for your feedback and rating Tobias. We try our best to accommodate tenants and help on move in days.

5/5

allAgents

"From initial contact my..."

From initial contact my property was advertised without delay and viewings underway. The communication and feedback from Martin & Co was excellent and every query answered immediately and even when asked a question out of working hours, the response was still instant. A great friendly team, who offer an honest and excellent service and I will definitely be using them again in the future.

Holly · 4 August 2017

5/5

allAgents

From initial contact my

From initial contact my property was advertised without delay and viewings underway. The communication and feedback from Martin & Co was excellent and every query answered immediately and even when asked a question out of working hours, the response was still instant. A great friendly team, who offer an honest and excellent service and I will definitely be using them again in the future.

Holly · 4 August 2017

5/5

Google

Very helpful, friendly and experienced staff. Managed to get a sale of the house on first viewing! Also managed to let our property with no hassles whatsoever. Would definitely recommend this company.

Janet · 4 May 2016

Agent replied

Thank you so much for your feedback and rating Janet, it is very much appreciated.

5/5

Google

Great service very knowledgeable on regulations and make the whole process for landlords and tenenents as smooth as it possibly can be . Would definitely recommend . 5 start service

Henry · 4 May 2017

Agent replied

Thank you so much for your 5 star review, it is very much appreciated.

5/5

Google

Absolutely outstanding in every way! The type of people I really like to deal with, very friendly but also extremely professional and good at what they do! I highly recommend this business because in addition to the above, they are very competitive.

Sean · 10 October 2022

5/5

Google

Absolutely fantastic!!! Everyone involved with our sale went above and beyond. Communication was exceptional, customer service was outstanding and I would definitely recommend these to everyone.

Justin · 8 July 2018

Agent replied

Thank you for your feedback and rating Justin. It was a pleasure selling your home.

5/5

Google

Martin & Co were recommended to me by a dear friend. They let my property straight away and were friendly & professional. x

Barb · 29 July 2019

Agent replied

Thank you for your review and recommendation Barbara.

5/5

Google

Katie performed an outstanding job on what was quite a labour intensive sale. Always positive, helpful, professional and informative. Could recommend highly enough.

Pete · 4 May 2019

Agent replied

Thank you so much for the rating, review and recommendation. It is very much appreciated.

5/5

Google

Very helpful young lady Katie Holland in the Stafford branch . Wish everyone was this helpful in other estate agents.Thanks. Mrs Johnson

Laura · 29 July 2019

Agent replied

Thank you so much for your review and recommendation Laura.

5/5

Google

On the ball with advice for property investors building portfolios and for those new to investing. Very knowledgeable and excellent advice.

Tony · 19 October 2019

Agent replied

Thank you for your review Tony and endorsement to the service Paul offers to investors.

5/5

Google

Lovely team. Very helpful and professional.

Marie-Ann · 10 October 2024

1/5

Google

Was told no viewings are available as tenants are still there and will get a call once viewings start. A day later I get e-mailed saying the property has been taken. Would not recommend.

Ion · 10 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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