Every review we hold for the Stafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookWhat an estate agent! We have recently used the Penkridge branch for selling and purchasing a house and they have helped every step of the way. A large chain with lots of ups and downs but they were at the end of the phone at each step. On the high days and the low days Nicola and Clare made the journey with us to the end where we collected the keys. We would use again in a shot but we won't be moving for a very long time You both deserve the celebratory drink The kettle will be on when the work is complete
Laura · 26 March 2019
Agent replied · 26 October 2023
Did they thank you for your business?
★★★★★ 5/5
GoogleI can't recommend Dourish and Day enough! I was with a previous agent for months and they had not marketed my house properly and I had no interest . Dourish and day put my house on the market and sold it within 5 days for the Price we wanted! Can't recommend Steve and Jeremy enough they are extremely professional and I love their personal touch! . You can really see the wealth of knowledge between Steve, Jeremy and their colleagues. Dourish and Day has resorted my confidence in estate agencies, moving house is stressful enough but they take the stress away for you. Don't stop what your doing as your amazing and like no other agent. Thank you
Nicola · 8 June 2018
Agent replied · 7 June 2023
Great comments Nicola, thanks! We were so delighted for you that we found you a buyer for your home. Your comments mean so much to us.
★★★★★ 5/5
GoogleGreat communication, very helpful and friendly throughout the whole process!
Cameron · 11 August 2026
Agent replied · 11 October 2026
Thank you for your kind review. We really appreciate your support and wish you all the best in your new home!
★★★★★ 5/5
FacebookI would like to share my experience of Dourish and Day. Particularly Elle who was very professional in her approach to marketing and in renting my apartment in Stafford. It was a pleasure to do business with her and the whole process went like a dream. All questions were answered and had worries with guidance all the way. It was a pleasure to do business with Dourish and Day and would thoroughly recommend them above all other agents.Vicki
Vicki · 6 August 2017
Agent replied · 26 October 2023
I really enjoy reading your post and I also ,admire your sense of humor, but I can't view all of your posts because we are not friends yet which I look forward to, I tried sending you a friend request but it's not going through can you send me a friend request by clicking on my profile on here if that's okay by you. thanks
★★★★★ 2/5
GoogleThey were OK i've used better with much more communication. And I wouldnt use the solicitors they recommend either they were useless and so slow. I am referring to Davisons Law. I suggest you find your own.
Alison · 14 January 2026
Agent replied · 14 April 2026
Thank you for taking the time to leave your feedback. We’re sorry to hear that your experience didn’t fully meet expectations, particularly in relation to communication, as this is something we always strive to do well.
We also appreciate your comments regarding the solicitors recommended. While many of our clients have had positive experiences, we do understand that this isn’t always the case and that legal timescales and service levels can vary. Clients are, of course, always welcome to choose a solicitor of their own preference.
Your comments have been noted and will be shared with the team as part of our ongoing commitment to improving our service. Thank you again for your feedback.
★★★★★ 5/5
GoogleHad a great experience
Well supported through the stressful journey of selling a property
Lorraine · 11 July 2026
Agent replied · 11 October 2026
Thank you for your lovely review. We're delighted to hear that you had a great experience and that our team was able to support you throughout what can often be a stressful time. We really appreciate your kind words and wish you all the very best for the future.
★★★★★ 5/5
FacebookFrom the very first contact to arrange a valuation of my house and through the whole selling process the whole team have been absolutely fantastic! Really couldn’t recommend enough to anyone looking to sell or buy! Massive thank you to Nicola and Clare at the Penkridge office who have gone above and beyond to help and soothe frazzled nerves the last few weeks! They are both an absolute credit to the Dourish and Day team.
Christine · 27 June 2019
Agent replied · 26 October 2023
Did they thank you for your business?
★★★★★ 4/5
GoogleWe bought a house through Dourish and Day recently and the communication we received was very good.
We would recommend 👍🏻 …
Jenny · 11 May 2026
Agent replied · 11 October 2026
Thank you for your kind review! We're really pleased to hear that you found our communication very good throughout your purchase, it’s something we work hard to get right.
Congratulations on your new home, and thank you for recommending Dourish & Day!
★★★★★ 5/5
Google1st time I've used Dourish and Day as a Tenant finder, Ellie made the process so easy and was very clear in how they market the property. A tenant was found and vetted in a short time period so the property did not stay vacant for very long at all. I would highly recommend Ellie and Dourish and Day and will be using them again in the future.
Karen · 7 June 2021
Agent replied · 7 June 2023
Thanks for the kind works Karen - really appreciate it :)
★★★★★ 5/5
FacebookThanks to Dourish and Day for their fine service. It’s been a hard few months with the uncertainty of this awful time. Nicola has been so professional and we want to thank her so much. She has proved that even a pandemic was not going to beat her !! Nicola got us through to completion going above and beyond while also being an absolute delight. Thanks again to Dourish and Day
Zo · 6 September 2020
Agent replied · 26 October 2023
Wonderful comments from you Zo, thanks so much for taking the time out to leave us a review. Really appreciated
★★★★★ 5/5
GoogleWe dealt with many estate agents in the Stafford area, but Dourish & Day stood out the most. Always easy to deal with, approachable and honest.
Sarah was our main contact for sale progression (purchase) and she was excellent at keeping us updated.
Thank you again.
Josh · 20 October 2023
Agent replied · 28 November 2023
Thanks for giving us 5* Josh and great to hear that we stood out from the competition. We are glad that we could help!
★★★★★ 4/5
GoogleD and D had a great app which was very up-to-date and informative… Good communication and helped push the sales through
Amanda · 11 May 2026
Agent replied · 11 October 2026
Thank you for your lovely review! We’re really pleased to hear you found our app helpful and up to date, and that our communication supported you throughout the process. It’s great to know we could help keep things moving smoothly, we appreciate your feedback!
★★★★★ 5/5
GoogleDourish & Day have been just brilliant. Special mention to Andy who was excellent in securing the right offer for my property and also to Nicola who then took over and followed everything up every step of the way to completion day. 10/10 thank you so much to the whole team at Dourish & Day.
Joanne · 8 January 2023
Agent replied · 7 June 2023
Thanks for the wonderful review and the 5* you gave us - great to hear the service from our staff exceeded your expectations.
★★★★★ 5/5
GoogleGreat service, with regular weekly updates throughout the house buying process.
Matt · 11 July 2026
Agent replied · 11 October 2026
Thank you for your five-star review. We're delighted to hear you were happy with our service and the regular updates throughout your house buying journey. We appreciate your support and wish you every happiness in your new home.
★★★★★ 5/5
GoogleWe recently bought and sold a house through Dourish and Day and were very impressed with every aspect of the process. They provided an excellent customer care service and were very responsive to any query. Every member of the team we dealt with was very friendly, professional and supportive throughout the whole process, and we always felt they were just a phone call or email away, always knowing that a prompt response could be guaranteed. A particular shout out should go to Nicola Hart in Sales Progression for her never ending encouragement and updates - her calm and diligent approach made some very stressful days much easier to bear.
It is clear we are not alone in our positive view as their ‘for sale’ boards seem to dominate the Stafford landscape and most of the time the ‘we have sold it’ goes on very quickly.
Sally · 2 July 2024
Agent replied · 24 August 2024
Thanks for the glowing review Sally - so glad that we could assist you with your sale and purchase. Enjoy your new home!
★★★★★ 5/5
GoogleRecently sold a house with D&D and can totally recommend it. From the viewing process to the completion i was updated as often as required. Special thanks to Nicola Hart who was very patient and understanding throughout the whole process.
Michał · 27 January 2024
Agent replied · 24 August 2024
Thanks for the great 5* review Michal. Truly appreciated!
★★★★★ 5/5
GoogleCompleted the sale of our property this month with Dourish & Day and was very happy with the service they provided. Special shout out to Nicola in the sales progression team and Jo in the Stafford office also the viewing team that take people round your property.
Thank you x
Stuart · 1 February 2025
★★★★★ 5/5
GoogleDourish and Day have an excellent reputation in Stafford, and wouldn't want to advertise with anyone else. They get results fast and the staff are extremely professional. Our purchase and sale was handled by Nicola in the sales progression team who provided an exceptional service to ensure the sale and purchase of my properties. A big thank you to Nicola.PositiveResponsiveness, Quality, Professionalism, Value
Yunus · 25 August 2021
Agent replied · 7 June 2023
Thank you for your 5* review and the very kind comments that you have made. We are so glad to have served you again with the sale of your home and found you the perfect property to move to. If you ever need any further help or assistance, please let us know.
★★★★★ 5/5
GoogleExcellent communication, unrivalled service. Couldn’t wish for a better experience in purchasing a property through Dourish and Day.
All colleagues I dealt with were polite, knowledgeable and courteous- from the first viewing, through to sales progression support and completion. The best around.
Adam · 14 October 2025
Agent replied · 14 April 2026
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience purchasing through our Stafford branch. The team takes great pride in providing clear communication and exceptional service from … More
★★★★★ 5/5
GoogleDourish & Day made my purchase a pleasure. Dani Amson was superb at organising my viewings and was always very responsive, and Steve Dourish and Andy Downing Booth were true professionals throughout.
Dourish and Day far exceeded my expectations of an agent. The sales costs were easily agreed with Jeremy, and the sale price met my expectations, and was achieved in full by Steve, Andy and the team.
Tony · 8 June 2019
Agent replied · 7 June 2023
Thanks Tony! Delighted to help you sell and assist you with your purchase. So glad that the whole chain sold/bought through Dourish & Day it certainly made it easier to deal with the legal issues in the chain and achieve the best result of getting the chain to completion. We hope you’ve settled in and if you need anything else, please let us know.
★★★★★ 5/5
GoogleExcellent communication and service from valuation through to sale completion.
Ben · 11 June 2026
Agent replied · 11 October 2026
Thank you for your kind review. We’re delighted to hear you were happy with the communication and service throughout the whole process, from valuation to completion. It was a pleasure helping you with your sale.
★★★★★ 5/5
FacebookThank you so much Nicola, Clare and everyone else involved for helping us with the purchase of our first home. You’ve gone above and beyond in making sure every stressful situation was dealt with as quickly as possible. Communication was brilliant also, literally the only people I actually enjoyed talking to for the past 5 months this has gone on for. You’re all fantastic, thank you!
Siân · 11 October 2019
Agent replied · 26 October 2023
Did they thank you for your business?
★★★★★ 5/5
GoogleI have recently sold and purchased houses simultaneously with Dourish & Day and cannot fault there service. They were upfront and honest throughout the whole process. Thank you for helping me buy my dream house at a very difficult time for me. Particularly thanks to Nicola who guided me and supported me through the stressful times. I will definitely be recommending you to friends and family.
Cara · 8 June 2019
Agent replied · 7 June 2023
Cara, we’re so pleased that we were able to help you buy and sell. Thanks so much for leaving us a review, and I know that Nicola supported you and is overwhelmed with your kind words. We’re only a phone call away if you need us!
★★★★★ 5/5
GoogleFantastic team from start to finish , it was the most stressful thing ever due to timewasters, The staff were always available and offered support and advice when requested. i would recommend highly AAA+
Joan · 14 November 2025
Agent replied · 28 November 2023
Thank you so much for your kind words and fantastic recommendation! We know how stressful the process can be, especially when timewasters get in the way, so it’s great to hear our team was able to support and guide you through. We really appreciate your patience and lovely feedback, it means a lot to all of us at Dourish & Day.
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