5/5
GoogleI would recommend this agent the best ine I've used in stafford definitely...
Agent replied · 25 October 2024
Thanks for 5* Sarah - truly appreciated!
Trusted Agent profile · Stafford
Dourish & Day Stafford reviews
★★★★★
463 reviews across 2 platforms
14 Salter Street, Stafford, ST16 2JU
Dourish & Day's office in Stafford, at 14 Salter Street, is rated 4.6 out of 5 across 463 reviews on two platforms, including 366 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Dourish & Day Stafford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stafford.
Awards
The Trusted Agent 2026 results for Dourish & Day, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
Google5/5
Facebook*FIRST CLASS* What more can I say... From start to finish a professional service. Jeremy led the sales journey supported by his team, followed by exceptional communication from Clare as the sale progressed through to completion... Well done Team Dourish & Day.
Agent replied · 26 October 2023
Thank you for kind words Mike
5/5
GoogleHad great service from D&D from initial contact through to sales progression. Good communication and professional attitude. Supportive throughout the process.
Agent replied · 7 June 2023
Thanks for the 5* review Richard, glad to hear the service was good for you
5/5
GoogleCONGRATULATIONS 2 years of amazing work. You very successfully helped us sell our house in Acton Trussell when houses weren't going too quickly 18 months ago. That personal touch you offer certainly works. Good luck Guys you have earned it.
Agent replied · 7 June 2023
Thanks Patricia, it's still onwards and upwards for us and we've since opened in Penkridge so we can now give an even better service to people in Acton Trussell and Penkrdge. We hope that you're enjoying life in your new surroundings!
5/5
FacebookDourish and day were amazing when we moved in June through out lock down they kept talking to us kept us in the loop the whole time I have never known a estate agents like them they were all amazing especially steve and Nicola they really wanted to get us our dream house and they succeeded I would recommend them so much thanks again the Donnelly’s xxx 5 star
5/5
FacebookFantastic experience using Dourish and Day - Nicola Hart was amazing - highly recommended
5/5
GoogleI would recommend this agent the best ine I've used in stafford definitely...
Agent replied · 28 November 2023
Thanks for 5* Sarah - truly appreciated!
5/5
GoogleThey sold my house in early 2022. Absolutely first class service from the dedicated sales progression team.
Agent replied · 28 November 2023
Great to hear our service was worthy of a 5* review David - thank you!
5/5
GoogleBrilliant service, highly recommended. They have sold 2 houses for me recently (I’m a developer) and I would whole hearted recommend them and will definitely use them again.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 7 June 2023
Really appreciate your business Alex and we loved selling your two properties for you. You did a fantastic job on converting them and we are so pleased that we managed to get the sales completed for you. Ready to help in the future when the opportunity arrises!
5/5
FacebookOur experience with Dourish and Day has been a very good one. We had previously bought through the another large estate agents (BJB) and the difference is between the two in terms of attitude, professionalism and customer service is staggering. Everyone I spoke to at Dourish and Day was engaging and friendly. At no point did I feel rushed or intimidated. Would definitely use again.
5/5
FacebookWhat a brilliant service we received. I knew if I phoned the Penkridge office for an update it would be a friendly welcoming call. Thank you for making this house move as smooth as it could be.
Agent replied · 26 October 2023
Thanks for your review Ellen. We really appreciate you taking the time out to express your satisfaction of the service received. Thanks for using Dourish &Day and if we can help in the future, please let us know.
5/5
GoogleBrilliant service from first conversation to last, very approachable, great customer liaison and very professional.
Agent replied · 7 June 2023
Appreciate your 5* review Simon - you were a pleasure to assist with the sale of your house.
5/5
GoogleExceptional, personal and professional service from everyone at Dourish and Day. Wouldn't go anywhere else when selling a property again. Couldn't do enough to help.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 7 June 2023
Thanks for the 5* review Nick - really appreciate it and when the time is right, we'll be more than happy to assist you again!
5/5
FacebookBoth Steve and Jeremy are extremely knowledgable and hard working. We had a fairly complicated chain, and if it wasn't for Steve the chain would have collapsed weeks before we completed. I can't praise all the staff enough for their helpfulness. I highly recommend that if you're interested in buying or selling a house in Stafford that you get in touch with them. Thank you so much for your help.
1/5
GoogleNot very quick with replying. very poor service 1 month on still no boiler no heating and water no contact off them
Agent replied · 7 June 2023
Thank you for your review, I have tried to call you but could not get a response. I have contacted your landlord and been advised that you have a new boiler on order and have been liaising directly with your landlord and the contractors to arrange appointments this week. Your landlord advises he has been liaising with you directly reference this issue and last spoke to you yesterday? Could you please give us a call to discuss further and we will see what we can do to help. You can reach us on 01785223344.
5/5
FacebookThank you to Dourish & Day for their professional handling of our house sale and in a very quick turnover, first viewing and sold within 1 day for the market value. Highly recommended estate agents.
Agent replied · 26 October 2023
Did they thank you for your business?
5/5
GoogleI'm only a Tennant renting a property (have rented two in a row with them) and they've never let me down.
Agent replied · 7 June 2023
Thanks Marc - great to see our Lettings team have continued to give you 5* service
5/5
GoogleMost welcoming staff. Always going the extra mile to meet your requirements. All provisions put into place for social distancing etc. Cannot recommend wrdavies Stafford highly enough.
Agent replied · 7 June 2023
Really appreciate your 5* review Penny, but we believe this may be for another business?
5/5
GoogleTo all the staff at dourish and day we can not thank you enough for all your help and support with are move thank again Mr and Mrs davis x
Agent replied · 7 June 2023
Thank you for your kind word Mr & Mrs Davis. We’ve been delighted to assist you with your property sale and purchase. If we can help any further, please don’t hesitate to call in and see us or give us a call. Regards, the Dourish & Day team
5/5
FacebookDourish and Day have absolutely exceeded my expectations with their first class service, from beginning to end. They have kept me in the loop all the way with their kind, friendly and professional service which is second to none and I totally recommend the local company.A very special mention to the very passionate and professional Nicola you’ve been an absolute star
5/5
GoogleExcellent professional service from start to finish with great advice when required
Agent replied · 7 June 2023
Thanks for the glowing report Andrew! Really appreciate your review
5/5
GoogleBoth owners and Dani actively managed the process plus gave a proactive update at least once a week. Massive difference compared to other estate agents I have had to deal with!
Agent replied · 7 June 2023
Nice to hear that you saw a huge difference and we think that having the Directors ‘hands-on’ means that we can get the best results. Thanks for using us and if you need anything further, let us know!
5/5
GoogleI cannot sing their praises highly enough! A fantastic sales team supported by an outstanding sales progression service! Thank youPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 7 June 2023
Thank you so much for your review Sue! we loved working with you to sell your home and we hope that you've settled well into your lovely new home! Let us know if you need anything in the future/
5/5
GoogleExcellent service from a first class estate agent. Sold house within a month and then managed the whole process efficiently and confidently, keeping me up to date with progress throughout.
Agent replied · 7 June 2023
Thanks for your review Martin. We're so pleased that we assisted you with your sale. We really appreciate your feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dourish & Day Stafford
Has Dourish & Day won any awards?
Yes. In The Trusted Agent 2026 awards: Dourish & Day, Stafford won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Dourish & Day Stafford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stafford.
