Trusted Agent profile · Stafford
★★★★★
463 reviews across 2 platforms
14 Salter Street, Stafford, ST16 2JU
Dourish & Day's office in Stafford, at 14 Salter Street, is rated 4.6 out of 5 across 463 reviews on two platforms, including 366 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dourish & Day Stafford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stafford.
The Trusted Agent 2026 results for Dourish & Day, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
5/5
GoogleI can't thank enough all the help, guidance Nicola gave us during the process of buying our house. I totally recommend them. Excellent service!!PositiveResponsiveness, Quality, Professionalism
Hi Alejandra, thank you so much for your glowing review. The team were delighted to help you buy your new home. If there is anything further we can help with, please let us know!
5/5
GoogleI am delighted with the very personal service from Dourish & Day that I have received since placing my rental property with them. Always accessible, helpful, friendly and competitive.
We’re delighted to hear that you’re so pleased with the service from our Lettings team and the management of your property. If we can help any further, please let us know!
5/5
FacebookA very smooth and professional experience with these guys from start to finish, highly recommended.
Thank you for the kind review Matt. Anything that we can help with in the future, please let us know. Best Wishes
5/5
GoogleThis is the second time we have sold a house through Dourish & Day. They were excellent throughout the process, our house sold within 3 days of it going on the market! Especially helpful were the updates as things progressed. Would recommend to friends and family.PositiveProfessionalism
4/5
GoogleStaff were friendly and responsive to all enquiries we had. Thank you so much for assisting us with our purchase. XPositiveProfessionalism
Delighted that we could help you Amanda find the perfect home and we hope that you are settling in well!
5/5
FacebookI am delighted with the very personal service from Dourish & Day that I have received since placing my rental property with them. Always accessible, helpful, friendly and competitive.
Evening Derek, thank you for the great review. We really appreciate it. Best Wishes
5/5
Facebookfriendly helpful staff, always willing to go the extra mile. I would not hesitate to use them again, best agents in town in my opinion. First class service.
Thank for Rosemary for your review and lovely words. If we can help with anything in the future, please get in touch. Best Wsihes.
5/5
GoogleBrilliant service from start to finish , the whole team were a pleasure to deal with and their professionalism without exception was superb , many thanks again
Hi Darren, thanks for taking the time out to leave us a review of your experience of selling through Dourish & Day and thanks for the lovely gifts you bought in for the team - they were greatly appreciated.
5/5
GoogleFrom start to completion everyone we had contact with at Dourish&Day was super friendly and extremely helpful. We were constantly kept in the loop about what was going on and anything we asked them to do for us was done in quick-time. Would highly recommend them!
5/5
Googlereally good, professional, keep you informed on progress/ stage, would recommend
Thanks for giving us a 5* review. Your comments are really appreciated.
5/5
FacebookAn absolutely first class service from both Jeremy and Steve! House sold in 48 hours!I can't recommend them enough. Always on the end of the phone when needed to offer advice and when it really mattered they helped to move things along more smoothly and quickly with solicitors, even right up to the last hour of completion and exchange. Thank you!
5/5
GoogleExcellent communication. Quick to come back to you and arrange the viewings. Safety measures in please to ensure safe viewings.
Great to hear that the service you've received from us so far is worthy of 5* and we look forward to trying to find you the perfect home to buy,
1/5
GoogleDo not touch with a barge pole, rude staff, and selling our house was a nightmare from start to finish. Very unprofessional.NegativeResponsiveness, Value
Hi Julie, thanks for taking the time to leave us a review. We would welcome the opportunity to discuss your issues as we pride ourselves on giving the highest possible service. We understand the disappointment you had with your first buyer as they had problems getting the finance for your home and the stress this caused you for your new property. As soon as we knew there was a problem we found you a new buyer who went on to complete the purchase your home and enabled you to move. Please give one of the directors a call so we can rectify your concerns.
1/5
GoogleAwful estate agents, rude and patronising and enjoy putting buyers under pressure and wasting their time...please avoid!NegativeQuality, Professionalism
We are sorry to hear your comments regarding our estate agency. Please call one of our Directors where Steve and Jeremy will be able to see what we can do to help resolve matters. You can reach us on 01785 223344
5/5
GooglePrompt, thorough, transparent and informative in a friendly helpful manner - Steve Schwartz definitely knows his stuff! Realistic valuation.
Thanks for the 5* review Tess. You are right, Steve Schwartz has huge experience. Glad that we could help you!
5/5
GoogleWe definitely experienced five star service
Great to hear that you experienced 5* star service - so glad we could assist you!
5/5
FacebookThe team are very professional in there job. Friendly and helpful if you needed anything doing.I would definitely recommend this estate agent to sell houses
Did they thank you for your business?
5/5
GoogleProfessional and helpful friendly service from start to finish.
Thanks Angela for your kind words and 5* review!
5/5
GoogleBest selling place to sell your house.... Always loads of these for sale/ or sold about Very popular
Thanks Can. Really appreciate your review!
5/5
FacebookFantastic service, from the first phone call so different to any other local estate agents. We have had dealings with another local estate agents which was horrific. Dourish and Day are honest, down to earth and by far the nicest to deal with in Stafford anyway. Thanks to the all the team at Stafford Dourish and Day
5/5
GoogleOne of the best estate agents in Stafford. Very professional.
Thats lovely to hear Maja. Thank you so much for leaving us 5*. It's really appreciated by all the team.
5/5
FacebookOne word WOW these guys sold our house quick time , no messing very professional and excellent communication throughout, thanks guysRegards Dave
Did they thank you for your business?
5/5
GoogleAlways given professional and pleasant service. Great communication all the way.PositiveResponsiveness, Quality, Professionalism, Value
Really nice comments from you Kerry - we really enjoy working with you :)
5/5
FacebookSuper estate agents - I would really recommend using them. They sold our house within one week which was just fantastic, and then throughout the whole process their communication and support has been second to none. It really helps that the owners are so hands on, dedicated and experienced. Wish them best of luck in future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dourish & Day, Stafford won Trusted Agent.
Tell us what you need and we'll put you in touch. Dourish & Day Stafford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stafford.
