5/5
GoogleVery helpful team especially Ellie the best estate agents I have found thanks
Agent replied · 7 June 2023
Thanks for leaving us a review. We are glad that our rentals team we were able to help.
Trusted Agent profile · Stafford
Dourish & Day Stafford reviews
★★★★★
465 reviews across 2 platforms
14 Salter Street, Stafford, ST16 2JU
Dourish & Day's office in Stafford, at 14 Salter Street, is rated 4.6 out of 5 across 465 reviews on two platforms, including 368 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Dourish & Day Stafford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stafford.
Awards
The Trusted Agent 2026 results for Dourish & Day, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Dourish & Day Stafford won ESTAS awards in three years, most recently 2022.
ESTAS winner in three years: 2022, 2021, 2019.
ESTAS awards by year, 2022 to 2019
2022 1 Gold, 1 Silver, 1 Bronze and 1 Best in County ESTAS 2022 winners
- GoldESTAS 2022: Lettings (Landlords), West Midlands (Shrops, Staffs)
- SilverESTAS 2022: Sales, West Midlands (Shrops, Staffs)
- BronzeESTAS 2022: Lettings (Tenants), West Midlands
- Best in CountyESTAS 2022: Sta ordshire, Landlords & Tenants
2021 1 Silver, 1 Bronze and 1 Best in County ESTAS 2021 winners
- SilverESTAS 2021: Lettings (Landlords), West Midlands
- BronzeESTAS 2021: Sales, West Midlands
- Best in CountyESTAS 2021: Staffordshire, Landlords
2019 4 Gold and 3 Best in County ESTAS 2019 winners
- GoldESTAS 2019: Lettings (Landlords), West Midlands
- GoldESTAS 2019: Best Estate Agent Office in the UK
- GoldESTAS 2019: Sales, West Midlands
- GoldESTAS 2019: Lettings (Tenants), West Midlands
- Best in CountyESTAS 2019: Staffordshire, Lettings (Landlords)
- Best in CountyESTAS 2019: Staffordshire, Lettings (Tenants)
- Best in CountyESTAS 2019: Staffordshire, Sales
Source: ESTAS winners lists, as published, linked by year.
Reviews
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
Google5/5
FacebookNicola has been an absolute god send to us through the whole process if buying our house, she has gone above and beyond every step of the way.Thank you so much for making this possible and keeping me sane through everything.
5/5
GoogleWhat can I say - Nicola Hart in sales progression was an absolute STAR! Her friendly, professional approach was fantastic and she went above and beyond to help with the whole process. Totally worth spending more money on an agent that will look after you start to finish. Thank you :)PositiveResponsiveness
Agent replied · 7 June 2023
Fabulous review Mary, thank you so much - we really appreciate your kind words and our team do everything possible to deliver the highest level of service.
5/5
GoogleDourish & Day were great from start to finish. I have contacted many estate agents over the past couple of years and Dourish & Day have been the best by far. Helpful and responsive from initial request for a viewing, right through until the sale had completed. Thank you all.PositiveResponsiveness, Professionalism
Agent replied · 7 June 2023
Great to hear that we have outshone the competition Jo. We were delighted to help you with the purchase of your new home and we hope that you've settled in well. We are only a phone call away if you ever need anything further from us!
5/5
FacebookDourish have been absolutely brilliant throughout but special recognition needs to go out to Nicola in the Sales Progression team - she went above and beyond to ensure the sale chain kept moving and always at the end of the phone whenever needed - thank you for all of your help and support getting this sorted and so sorry for all the headaches. Absolutely fantastic service would highly recommend to anyone xxx
5/5
GoogleSelling a probate property when I don't love locally meant I needed a full service agent and Dourish & Day delivered this and more. Communication was exceptional and they managed the sale through to completion in a proactive and professional manner. Wouldn't hesitate to use again.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 25 October 2024
Thank you so much for leaving us a 5* review Nicola, greatly appreciated and so pleased to hear that you wouldn't hesitate in using us again. Thank you so much for the 5* review
5/5
GoogleSold the house after a couple of weeks. Very efficient and informative all the way through the sale from Day 1 to moving day. Nothing was ever too much trouble. Outstanding service there is no other agent locally like them!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 7 June 2023
Such kind words Jude, thank you so much for leaving us a review and we loved selling your beautiful home - you know where we are if we can help any further
5/5
GoogleThe communication through the purchasing process was excellent. Their advice was good in helping all parties concerned in the purchase chain achieve our goal of completing before Christmas. All the staff that I contacted were very helpful and did what was asked of them.
Agent replied · 7 June 2023
Thank you Alan for your kind words and leaving us a 5* review - we are very grateful!
1/5
FacebookWe asked for Doirish and Day to value and expected a call to put us on market etc, never heard back. Your loss D&D, we’ve gone elsewhere!!
5/5
GoogleSelling a probate property when I don't love locally meant I needed a full service agent and Dourish & Day delivered this and more. Communication was exceptional and they managed the sale through to completion in a proactive and professional manner. Wouldn't hesitate to use again.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 7 June 2023
Thank you so much for leaving us a 5* review Nicola, greatly appreciated and so pleased to hear that you wouldn't hesitate in using us again. Thank you so much for the 5* review
5/5
FacebookCan't speak highly enough of this company and their staff.. .A real big shout out to Nicola Hart who has really gone the extra mile and is so professional and conscientious. We would highly recommend Dourish and Day.
5/5
FacebookCant thank Nicola & Clare enough for the help with purchasing our first home. We had no idea what we were doing but nothing was ever to much to ask and replied to all questions straight away! Thank you again xx
4/5
GoogleWe didn't use Dourish & Day to sell our property but bought a house being marketed by them. The staff called far more frequently than our own agent to keep us informed or ask for up dates on our sale. I would have no hesitation in recommending them to anyone seeking a reliable and friendly service.
Agent replied · 7 June 2023
Thanks for leaving us a review Madeline - it's greatly appreciated. We're delighted to hear that you were so pleased with our service and it's all part of our service to keep you updated. Thanks for the offer to recommend us in the future and we look forward to give you your new house keys soon where new memories will be made.
5/5
GoogleWe have just completed on a house sale this week. The team at Dourish and Day have been Fabulous all the way through our sale, very professional and very helpful. I would definitely recommend anyone to use them, it will make what would normally be quite stressful an easy journey for you. Thankyou all Debbie & Lee
Agent replied · 2 October 2023
Thanks for leaving us the review, really appreciated.
5/5
GoogleD & D have been the best estate agents I’ve ever come across. I’ve dealt with them on more than one project; they have all been fantastic, gone above and beyond and ultimately made my life easier. I can’t thank you all enough!!
Agent replied · 7 June 2023
Thanks Richard - The whole team try to do their very best and we are so grateful for your kinds words and 5* review
5/5
GoogleA 1st class service. Dourish & Day were recommended to me and they exceeded my expectations, certainly the most honest and professional service I have had from an estate agent. Highly recommended.
Agent replied · 7 July 2023
Thanks for leaving us a great review Stephen! We really do appreciate your business.
5/5
GoogleWe have just completed on a house sale this week. The team at Dourish and Day have been Fabulous all the way through our sale, very professional and very helpful. I would definitely recommend anyone to use them, it will make what would normally be quite stressful an easy journey for you. Thankyou all Debbie & Lee
Agent replied · 7 June 2023
Thanks for leaving us the review, really appreciated.
5/5
GoogleThe whole process was fast considering the times we now live in, in particular we were very impressed with Nicola who once we had a buyer took over and kept us informed and up to date right through to completion! We will definitely recomend and use again!PositiveProfessionalism
Agent replied · 7 June 2023
Really appreciate your kind comments and 5* review Daniel. If we can assist you any further, please do let us know.
5/5
GoogleDourish and Day have done a wonderful job selling our house and keeping the whole process going from start to finish. The whole team were very professional and helpful at all times. We would highly recommend them!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 7 June 2023
Thanks for your review Martin and it's great to hear that you would recommend us in the future. If you ever need further assistance, please do give us a call!
5/5
GoogleSuper estate agents - I would really recommend using them. They sold our house within one week which was just fantastic, and then throughout the whole process their communication and support has been second to none. It really helps that the owners are so hands on, dedicated and experienced. Wish them best of luck in future.
Agent replied · 7 June 2023
Thanks for the 5* review Nikki! So glad that we could help!
5/5
GoogleHaving just gone through the process of selling a property I can only say a big thank you to the sales team in Stafford thank you so much for excellent service from start to finish would recommend
Agent replied · 7 June 2023
Thanks for the wonderful review Mike and the 5* you've given us. It's truly appreciated!
5/5
GoogleDourish and Day have been amazing! We are first time buyers, didn’t have a clue what we was doing but they helped us every step of the way and kept us up to date through the process. We would both highly recommend, staff are all so friendly and polite. Thank you so so much!
Agent replied · 7 June 2023
Hi Penny, Thanks for leaving us a review and we're so pleased that we were able to find you your first home together. Thanks for the wonderful comments, we'll ensure all of our team are aware of your kind words. We're really looking forward to giving you the keys for your new home and if you need anything further, just let us know!
5/5
GoogleFriendly, professional service, giving me regular updates on progress and nothing ever too much trouble! Speaking with any member of the team they all seemed to have knowledge of my dealings and were always more than happy to assist.PositiveProfessionalism
Agent replied · 7 June 2023
Thanks for the great review Adam and leaving us a 5* review!
5/5
FacebookDourish and Day have been amazing! We are first time buyers, didn’t have a clue what we was doing but they helped us every step of the way and kept us up to date through the process. We would both highly recommend, staff are all so friendly and polite. Thank you so so much!
Agent replied · 26 October 2023
Hi Penny, Thanks for leaving us a review and we're so pleased that we were able to find you your first home together. Thanks for the wonderful comments, we'll ensure all of our team are aware of your kind words. We're really looking forward to giving you the keys for your new home and if you need anything further, just let us know!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dourish & Day Stafford
Has Dourish & Day won any awards?
Yes. Dourish & Day Stafford won Trusted Agent in The Trusted Agent 2026 awards, and at the ESTAS 2022 awards, its most recent won Gold for Lettings (Landlords) in West Midlands (Shrops, Staffs), Silver for Sales in West Midlands (Shrops, Staffs), Bronze for Lettings (Tenants) in West Midlands and Best in County (Sta ordshire), and ESTAS awards in two earlier years.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Dourish & Day Stafford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stafford.
