Connells Stafford reviews

★★★★★ 5/5

Google

Although we didn’t buy from Connell’s, we did work with Sian as our mortgage adviser. I can’t recommend her enough! As first time buyers we went in completely unknowing and she has helped us every step of the way and communicated with all the various people involved on our behalf. She is amazing at her job, 100% recommend even if you aren’t buying through Connells!

Aaliyah · 10 November 2023

★★★★★ 5/5

Google

Connells has been absolutely fantastic. I needed to rent a place with urgency, and in a matter of two days, I was able to get the property I was interested in. Hannah was incredibly friendly and helpful and made sure things went as smooth, and as quick, as possible. I can't thank them enough for the efficiency and understanding from the whole team at Connells.PositiveResponsiveness, Quality, Professionalism, Value

Fabiana · 10 November 2021

★★★★★ 5/5

Google

I cannot recommend Connells enough. I dealt with Jess and Liv and they were amazing from the start. So friendly and professional. They helped with my rental from start to finish. Always checking in to see how I was doing. They also have a fantastic app to help set up utilities, it was so easy to use and took the pressure off sorting.PositiveResponsiveness, Quality, Professionalism, Value

Natalie · 10 November 2021

★★★★★ 1/5

Google

Connells sent false allegations to my landlord and instead of addressing it the stafford branch was negligent. I was then told to contact complaince, so I did. The branch manager reviewed what happened however, I was gaslighted further with no apology for this company sending FALSE allegations to my landlord; along with no apology for the lettings manager being extremely rude over the phone. This isn't about what the landlord wanted, I wanted somebody to address why this company sent false allegations to my landlord and didnt even try and rectify it.

Kris · 11 August 2024

★★★★★ 5/5

Google

Will and bethan were amazing and whent above and beyond

Sarah · 15 November 2025

★★★★★ 5/5

Google

Thanks for your help with the move.

Chris · 10 December 2025

★★★★★ 1/5

Google

Landlord withheld deposit, and a dispute was raised while connells withheld my deposit £1050 TDS claim was initiated. Connells did not present my lengthy evidence to support my clear win claim. I therefore lost my deposit. Would not recommend.

Simon · 27 November 2024

★★★★★ 5/5

Google

Bethan from the stafford branch helped us find our flat and made the whole process so nice and easy. She was a pleasure to talk to the whole time and was always friendly and helpful. Would definitely recommend people to stafford connells because of the way Bethan treated us. Thank you

Sarah · 18 July 2025

★★★★★ 5/5

Google

As a first-time buyer I would highly recommend both Jet and Sian from Connells Stafford, both have been a great help and really friendly throughout the process a. Sian made the daunting process of securing a mortgage really easy and stress free.

Dave · 10 November 2023

★★★★★ 5/5

Google

This was our first rental experience in UK. Anish Shrestha was truly the best: he offered really relevant options, he quickly contacted the landlord, and he was very determined to make a deal, not ruin the deal. We are very satisfied!

Inna · 10 November 2023

★★★★★ 5/5

Google

Connells have been fantastic and so helpful in securing my mortgage. Sian Williams has been brilliant, keeing me updated with regular comminucations on progress updates every step of the way. She is very approachable and very knowledgeable. I would highly recommend.

Alex · 10 November 2023

★★★★★ 5/5

Google

I am a landlord and Connells manage my property for me. Recently the previous tenants left and Hannah Haynes kept me fully informed of the search for new tenants, from the moment the property was advertised, right up until when they moved in. Hannah was very professional and I wouldn't hesitate in recommending Connells, if you are considering renting out property.PositiveProfessionalism

Dave · 10 November 2021

★★★★★ 5/5

Google

We hired the mortgage advise from Connells. We have had good advise from Roberta, the process was transparent and the communication has been fluid and clear. I think we got a pretty good deal.

Francisco · 4 December 2024

★★★★★ 5/5

Google

It has been such a positive experience dealing with Connells and I can’t recommend Sian Williams highly enough. She is friendly and approachable and her expert knowledge and support has been invaluable throughout the process so far. Highly recommended.

Nina · 10 November 2023

★★★★★ 5/5

Google

We used Connells to purchase our first home, and we were very happy with the support we received. The team was very helpful from the beginning till we took possession of our home. We received swift help from professionals. Connells comes highly recommended by us to anyone looking to buy a home.

Poonam · 10 November 2023

★★★★★ 5/5

Google

Really impressed with Connells for helping us renting our new flat in Stafford! Anish has been brilliant at communicating with us regularly and addressing any questions or concerns that have come our way. I have found their service reliable and efficient and would highly recommend 😁 …

Laura · 10 November 2022

★★★★★ 5/5

Google

Highly recommended! Reiss was very friendly and approachable throughout the whole process! He has been very helpful in finding us a lovely new home and answered any questions and queries we had! He also went the extra mile to ensure we had everything we needed such as insurance and even internet service providers! We are very happy with the service we received😊

Chloe · 11 November 2018

★★★★★ 5/5

Google

Lovely professional service. We dealt with a lovely lady named Jess who is so down to earth and so professional. Jess was so helpful and responsive. Moved in within a matter of weeks. Spoke to other members of staff as well and they also were very professional and very helpful. Would definitely recommend this branch.PositiveResponsiveness, Professionalism

Em · 11 January 2021

★★★★★ 5/5

Google

Recently used Connells to rent a property. The service from Hannah was second to none. From start to finish Hannah communicated every step clearly. Professional yet friendly, and helpful from start to finish. Highly recommend using them to rent properly. Best experience from a letting agent in all my years renting.

Bridget · 10 November 2021

★★★★★ 5/5

Google

We rent a property through Connells and I cannot recommend them enough. From the first viewing through to moving into the house the communication with us was fantastic and if I ever have any queries then Jess and the team are quick to respond, happy to help and always resolve any issues. Thank you Connells

Kathryn · 10 November 2020

★★★★★ 5/5

Google

Jess was a delight to meet when she showed us around our prospective property. She achieved exactly what we needed by ensuring we were well informed and that everything was in place for us to relocate quickly. Nothing was too much trouble. Jess is always polite and friendly. An asset to the team at Connells!

Joanne · 10 November 2020

★★★★★ 5/5

Google

Jet Rathbone is one of Connells best estate agent. He’s professional, knowledgeable, patient and dedicated to fine you the property that suits you and your budget. I will definitely recommend.

Richard · 10 November 2023

★★★★★ 5/5

Google

Connells were very helpful in helping me relocate from London. I dealt with Hannah Haynes and Jennifer Burton who were both very friendly and treated me with professional and respect. From my experience I would strongly advise dealing with Connells above all other real estate agents in the area.

Sam · 10 November 2021

★★★★★ 5/5

Google

Glynis Calow has been fantastic, she has gone out her way to help me, Connells estate is lucky to have her. My problem wasn't an inconvenience at all and she was fast with replying to all my emails and queries.

Nadine · 10 November 2022