Every review we hold for the St. Neots office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleProfessional and friendly from start to finish. The team went above and beyond to ensure that everything ran smoothly. Very professional estate agents with a great property management team.
Colin and team were extremely helpful in helping me rent out my property.
I have used some other letting agents in the past however the support and guidance given by Annafield was simply the best.
Highly recommended.
Fozia · 18 June 2020
Agent replied · 17 June 2024
Thank you so much for leaving a wonderful review, absolutely amazing. Really pleased that you are happy and Donna & Danny have settled in nicely. Hope to see you soon. Happy New Year Fozia.
★★★★★ 5/5
GoogleWe have bought my beloved house from Annafield Estate. We have secured a very nice house with very friendly neighbors. Thanks to the staffs of Annafield who are very friendly, helpful and well communicated with us throughout the house purchase process. I am especially thank to Chloe who keep helping us communicate with the seller. I am now waiting for my new furniture and excited to be able to move in to this new community soon.
Chiu · 18 June 2023
★★★★★ 5/5
GoogleI would highly recommend this estate agent from all the others in St Neots. The communication was great, they always kept us up to date with viewings and feedback. The team at Annafield went above and beyond to sell our property. I felt they really cared and put in the effort to promote our property to buyers. On top of their great service they also have their own removals who are just as efficient. A huge Thankyou to Collin who chased solicitors and vendors in the chain. Our move would not have been possible without the hard work of Joe, Chloe and Keely. What a great team!
Shahina · 18 February 2024
Agent replied · 17 June 2024
Thank you shahina for your kind review. We are so pleased we sold your home and thank you again for using Annafield Estates. The whole team wish you and your children all the best into your new home and we hope they settle into their new school and make lots of new friends.
★★★★★ 5/5
GoogleAnnafield may be the new kids on the block but their professionalism is unrivalled.
They are extremely friendly and walk you through every step of the letting process. Regular updates are also very welcome.
Special mention to Colin Chapman who embodies everything above and worked tirelessly on our behalf.
Thank you Colin & thank you Annafield for securing our dream property.
Orangu · 18 June 2020
Agent replied · 17 June 2024
Thank you Danny for your kind words. Pleased to have been able to help you & Donna, find your next home.
I would like to say Congratulations to you as well, given the amount of interest there was in the property.
Really really pleased we landed the deal for you & yours and it was on your birthday as well. That's just superb. Well done.
★★★★★ 5/5
GoogleGreat response time to any questions I had and very friendly service. I mainly dealt with Keeley and she was brilliant.
Kyle · 25 July 2024
Agent replied · 24 August 2024
Thank you Kyle for your review. We are so pleased you were happy with our services and wish you all the best of luck in your new home.
★★★★★ 5/5
GoogleAfter meeting with various estate agents, for us it was an easy decision enlisting Duncan at Annafield to sell our Kimbolton home.
Duncan and Keeley kept us informed every step of the way. Pricing was spot on and the house sold very quickly. We then had Emma looking after the sale process for us and again keeping us fully updated sometimes on a daily basis with such professionalism.
Annafield truly deserve to be number one in our area. We highly recommend them to anyone looking to sell.
Thankyou! The Jeffries FamilyPositiveResponsiveness, Quality, Professionalism, Value
Nick · 25 August 2022
★★★★★ 5/5
GoogleAnnafield and the team marketed both mine and my partners properties. We were very pleased with the honest, professional service we experienced, from the start of the process with Joe conducting the valuations, Chloe showing perspective buyers around the properties and Keely always on hand in the office.
The process was not without issues as my first buyer withdrew after 14 weeks. I was impressed by the speed Annafield re-advertised my property and found a new buyer. Subsequently, Colin in sales progression worked hard to enable all relevant parties in the sale be kept up to speed to ensure exchange/completion took place within the time scales.
Thank you all for enabling us to move to our new home. We shall continue to pop into the office when in town to say hello!
Lyndsay · 20 December 2023
Agent replied · 17 June 2024
Thank you Lyndsay for your delightful review. We are so so happy to finally get you both moved into your dream home. Please pop in and say hello when your passing. Wish you the best of luck.
★★★★★ 5/5
GoogleAfter having a less than impressive experience with another local agent Annafield were a breath of fresh air!
From start to finish they were professional and friendly. Both Colin and Emma were exceptional in regard to after sales support and despite some challenges along the way managed our sale beautifully.PositiveResponsiveness, Quality, Professionalism, Value
Abby · 23 October 2021
Agent replied · 22 October 2024
Thank you Abby for your kind words, yes your sale was extremely tough - because the two firms of solicitors where an absolute nightmare. We are so pleased to have got you exchange & we have also helped you, literally move with Annafield Removals.
Thank you very much for the thank you card and Taittinger Brut Reserve Champagne.
★★★★★ 5/5
GoogleWe had a great experience using Annafield. Their staff are kind and professional and really care. Emma was always at the end of the phone, chasing everyone for us and even updating us on her day off. They also seem to have enough staff - our first (and only!) weekend on the market was very busy but they managed to respond to this demand and were able to cover each viewing. The were so respectful - they just kept apologising for inconveniencing us with so many viewings! Great company and so pleased we had them to help us through the moving process.PositiveResponsiveness, Quality, Professionalism, Value
Karen · 18 June 2022
★★★★★ 5/5
GoogleI had nothing but issues with my solicitor… Keeley and the rest of the team were the only reason my sale went through on time! Once my sale was passed to Keeley I had regular updates, and good communication. I can’t thank her and the team enough for putting up with my rubbish solicitors!
Sophie · 16 January 2026
★★★★★ 5/5
GoogleThanks to the team at Annafield I was able to get back to Cambridgeshire, I'd like to personally thank Hannah/Colin/Glen and James for helping us achieve this goal which means so much to us and our sons.
Hopefully see you all on 12th to celebrate.
Many thanks all of you, top draw service.
Chris
Chris · 18 June 2021
Agent replied · 17 June 2024
Thanks Chris - it was a real pleasure in working alongside you on this transaction & if it was nt for your persistence with your solicitors on this matter - it would not have happened.
Well done Chris
★★★★★ 5/5
GoogleI currently rent my property through Annafield Estates.
I am extremely happy with the personal service I receive. The team are very helpful, friendly and quick to respond.
Thank you Lisa and team for your continued support!
Tina · 18 June 2023
Agent replied · 17 June 2024
Thank you Tina, for taking the time to write this review, very much appreciated.
★★★★★ 5/5
GoogleAfter having a less than impressive experience with another local agent Annafield were a breath of fresh air!
From start to finish they were professional and friendly. Both Colin and Emma were exceptional in regard to after sales support and despite some challenges along the way managed our sale beautifully.PositiveResponsiveness, Quality, Professionalism, Value
Abby · 18 June 2021
Agent replied · 17 June 2024
Thank you Abby for your kind words, yes your sale was extremely tough - because the two firms of solicitors where an absolute nightmare. We are so pleased to have got you exchange & we have also helped you, literally move with Annafield Removals.
Thank you very much for the thank you card and Taittinger Brut Reserve Champagne.
★★★★★ 5/5
GoogleAnnafield got us on the market quickly and we’d already found a buyer within a couple of weeks. The Annafield Estates team were all super friendly and helpful with any questions or concerns we had, and if it weren’t for a conflict of dates we’d have ended up using their removals service too. Even when it came to completion, they were efficient with communication between the chain and solicitors to get things finalised quickly.
Aidan · 18 February 2024
Agent replied · 17 June 2024
Thank you Aidan for your lovely review. Thank you for using Annafield Estates and we wish you all the happiness in your new home.
★★★★★ 5/5
GoogleThe most professional company I have used. From my quote and the amazing photos taken by Joe, which resulted in one viewing and full asking price offer, to Keeley and her absolute professional friendly approach. I was given so much help with the legal side and never felt less than welcome in the shop. I would recommend Annafield to anyone embarking on selling their house.
Sandra · 25 July 2024
Agent replied · 24 August 2024
Thank you Sandra for using Annafield Estate Agents. We are so pleased your property has completed and your now in your lovely new home. Pop into the office whenever your passing, always a pleasure to see you.
★★★★★ 5/5
GoogleMy family and I are very pleased with Annafield Estate Agents. Not only are they helpful, understanding and professional, they accommodate all requests and go above and beyond. Colin has been great in helping us secure our rented property and keeps us updated with each step. You couldn't go wrong with the great service they provide.
Kerrie · 18 June 2020
Agent replied · 17 June 2024
My Pleasure Kerrie - Such i lovely family hope you enjoy you new home this coming weekend. See you soon, Thanks again for trusting in me & my company,
★★★★★ 5/5
GoogleExcellent service from the guys at Annafield Estate, with a special thanks to Colin and Duncan. They didn't rest until we found the property that has exactly everything we want and is in the perfect location.
Friendly service, great advice, nothing was ever too much and all this while working on a pretty tight deadline.
Bogdan · 18 June 2020
Agent replied · 17 June 2024
I agree with the tight deadline, but between us we succeeded, we succeeded because of great customer service, dedication, passion and above all team work not just from myself and Duncan, but you, Alex & Val. Well done everyone.
I know you will love your new home as the location, the condition and the size was exactly what you asked our office for.
Many thanks Bogdan & Alex,
★★★★★ 5/5
GoogleI am a tenant in a property managed by Annafield and so far they have been great. They were one of the few letting agents in my 10+ years of renting to actually treat me like human beings and not just like an anonymous monthly sum of money for the landlord. They have been reliable, kind and accommodating. Communication is always quick and easy, which is a huge plus. I’m very happy to recommend Annafield to others.
Shadia · 21 October 2023
Agent replied · 17 June 2024
Thank you Shadia for your kind review. You know where we are if you need anything, we are always happy to help.
★★★★★ 5/5
GoogleKeeley from Annafield estate agents has absolutely been the best and I would highly recommend her.
She’s taken time to listen to what I was looking for and has been patient and really helpful even when I just needed to chat.
Keeley has given me her time and has been so kind and supportive and even though the property I’ve actually settled on has gone through a different agent, she is still offering her support with my upcoming move.
Thank you so so much, you are a superstar.
If anyone needs an estate agent, you won’t be disappointed with Keeley and Annafield estate agents ☺️
Kay · 23 July 2023
Agent replied · 17 June 2024
Afternoon Kay,
What a lovely review. We really appreciate your kind words and we are so happy that we could assist where we could. We wish you all the best with your new home.
★★★★★ 5/5
GoogleFirst class service from James's team, always available, easy to deal with a super friendly approach. Special mention to Keeley and Colin who were both efficient and approachable throughout the process.
Tony · 15 March 2025
★★★★★ 5/5
GoogleBrilliant. Sarah was very patient at organising my constantly changing dates and Sean and the guys loaded my belongings and put into store with no fuss at all.
Highly recommended
M · 25 March 2025
★★★★★ 5/5
GoogleI’ve just completed on a difficult sale and Annafield were exceptional in every aspect of the process. They sold my property quickly by recognising the right buyer straight away, what you would hope from any competent estate agent. James and his team have been ultimately professional from day one and I’m so glad I trusted them with handling the process. It’s been far from easy during this particular time but my sale been given their full attention throughout. I cannot recommend them highly enough! Thanks to all who were involved, your efforts were noted and appreciated.PositiveResponsiveness, Professionalism
Dicky · 25 August 2021
★★★★★ 5/5
GoogleRecently moved my son into a place in St Neots. Colin and Alfie have been very helpful and clearly care about their clients. Queries are dealt with very quickly. The nice thing is, we felt like we mattered as much as the landlord, which is the way it should be. Thank you Annafields.
Pete · 18 June 2020
Agent replied · 17 June 2024
Thank you Peter for your kind words. As soon as we hear the plumber has attended to the kitchen tap, we will call you to update you. Thanks again and hope Conor enjoys his new employment & his new pad.
★★★★★ 1/5
GoogleThey were doing a great job to rent out the flat, but they have performed only the minimum during our stay and when we moved out, the agency claimed from us all the redecoration and repair costs what are related to the poorly built property normal amortization, but not our fault. Greedy, malicious attitude, disappointing.
Update 25.06.2022: We have received this week the decision of the Deposit Protection Service independent adjudicator - the Annafield can keep only 20% of the claimed deposit and we, the tenants received back the 80% of the disputed deposit, because the agency did not have satisfactory proof or legal base to claim this amount of money from us. Thank you for the help of DPS!
Lipusz · 18 June 2023
Agent replied · 17 June 2024
Thank you for your comments, criticisim can also be a positive to help us improve our service.
As you are aware the final inspection was carried out using the original inventory report you signed as a bench mark for the condition of the property. I tried to contact you in the days following this to discuss but you didn't respond. Inasmuch as it made what had been a good tenancy come to an uncomfortable end I have to say I stand by my findings. As neither party can agree an independant arbitrator has now been assigned.
I wish you the very best in your new home.
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