Trusted Agent profile · St Ives, Cambridgeshire
Verified
★★★★★
843 reviews across 3 platforms
24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
Part of Thomas Morris, see every office.
Thomas Morris's office in St Ives, Cambridgeshire, at 24-26 Crown St, is rated 4.7 out of 5 across 843 reviews on three platforms, including 730 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the St Ives office, from every platform, shown as written. First names only.
5/5
GoogleBrilliant and professional service from In-House, especially from Ryan & Beth. They are ecaexac what you would want from a locally run estate agents; great knowledge of the local market, personable and above all else eager to find the right solution. Couldn't recommend them more.
Hi Sam. Thanks for recognising the difference. Good luck with everything. IH. X
5/5
GoogleVery good service 👍 …
Thank you from all the team for your 5 star review Rohan. We really appreciate you taking time out of your day to leave us the positive feedback.
4/5
GoogleAfter lodging complaint noise regarding the neighbours yesterday, Rosie contacted me to find out more information. She listened to what I had to say and said she would be in touch with the neighbours and also notify the landlord. Watch this space!
Hi Trudy, Thanks for your rating. I hope that the matter is resolved to your satisfaction.
5/5
GoogleWe bought our house through Thomas Morris, they were very quick and efficient! Great communication from Jemma!😊 …
Jemma and the team always do their very best to be of help - Thank you Alicia for taking the time to share your experience and awarding them 5 stars.
5/5
GoogleI used Thomas Morris when I purchased my flat. The service was professional throughout. Even when the virus forced us into social distancing measures, the staff still worked hard to support the completion of the sale. Thanks for your hard work!
Thanks
5/5
YellThank you
Justyna was amazing will always go back to her for our mortgage incredible service always goes above and beyond
5/5
GoogleHaving never sold a house before I was extremely dubious of the part estate agents played in the process and had only ever heard negatives. In House sold our house from start to finish in 2 months. Their service was of the highest standard and I found all the staff extremely helpful and professional. They had a good knowledge of the area and a fresh, realistic approach. Thus we followed their advice and were successful in selling at a time when many houses seem to be sitting around.
5/5
GoogleHaving sold our property in London, were looking to buy a house in the area. We must have spoken to most agents in the area and, despite the tough market, Ive been surprised that they dont try harder - or work smarter. When we do get a call from one of them, it seems as if they haven't even read their own notes. Except inHouse. They have only called us a few times, but each time with an interesting proposition. Sometimes the house wasnt exactly to our brief but Steve (the boss - its a small agency, but all the better for it) had thought it through and had ideas about how we might be able to make it work. We haven't bought anything yet but when we do, if it is one of Steves, Ill raise a silent cheer.
5/5
GooglePolite and courteous and professional. Helpful when I was viewing. On site mortgage brokers are very good.
Thank you very much John.
5/5
FacebookI've used Sarah for a few mortgages over the years and she's brilliant. Always efficient and does what she says she will when she says she'll do it... what else can you want?
Thanks Julian for your kind words about Sarah. We think she’s brilliant too
5/5
GoogleIn House sold my property within 2 months, pleasant and efficient and I was well informed throughout the process. A special thanks to Michelle and Phil for all their efforts.
5/5
YellJustyna Ferra
Justyna Ferra , Made buying a house such a breeze! I was new to home buying, and have heard horror stories from friends and family about terrible agents. (JF) was professional and personal! She never made me feel uncomfortable and helped me every step of the way!The best real estate company I have ever dealt with. Very professional, experienced and helpful advisor . Highly recommend.
5/5
GoogleThe most wonderful team on both the letting and sales side. Professional, friendly and prepared to go ‘the extra mile’ - a pleasure doing business sith them
What a lovely review! Thanks - I'll let the St.ives team know...
5/5
GoogleBrilliant from start to finish!! Onboarding very quick, photos made the house look great, viewings very well organised, sold for asking, chased the whole chain to get the contacts exchanged. Best in the business!!!
Wow - that's quite a statement... " Best in the business!! ". Thanks Steven, your comments are very much appreciated.
5/5
GoogleThomas Morris St.ives have been great through our house sale. It has been a lengthily process through no fault of theirs and they have gone over and above the whole way. Would highly recommend!
Thanks Maisie for posting and your 5 star review!
5/5
GoogleHighly recommended In House - specially Jon Pepper who made the application and rental agreement process feel easy! Really great service from a friendly and professional team.
Hi Jane. Thanks for the review, Jon is really looking forward to working with you. I.H. X
1/5
GoogleWould have continued viewing with in house via Diane, if it wasnt for Oliver "The branch manager" who has an unwarranted over inflated ego you would perhaps expect of a property mogul or entrepreneur.
Hi Sam, really sorry to hear that we have annoyed you. Please could you check that you are not confusing us with another agent, as we don't have any staff called Oliver. If you are still sure its us, please let me know the full story, so that we can rectify. sales@inhouseestateagents.co.uk Thanks. IH.
5/5
GoogleGreat support and service, really helped us out managing lengthy negotiations with a positive outcome.
Thank you Phillipa - we really appreciate your post!
5/5
GoogleLovely staff. They listen to your concerns and find ways to help solve any problems.
Thank you Judy!
5/5
GoogleKept me in the loop through the whole process and responded very quickly to calls and emails. Made me feel better as a first time buyer
Hello Lucy and thank you very much for your recent review of your experience with our St.Ives team. I'm glad that you felt better as a first time buyer.
5/5
GoogleIt is amazing, very professional and educational.
5/5
GoogleVery good estate agent , kept me informed at all times would highly recommend
Thank you Paul - your comments and 5 star rating will be much appreciated by the St.Ives team.
5/5
GoogleVery good estate agents to work with..... Always get back to you with issues that arise and really try there best to help.....👏🏼 Will be using them again on our next build..
Thanks Jason - we look forward to helping you again in the future!
5/5
GoogleA big thank you to all of the Thomas Morris St Ives team for their fantastic hard work with selling our family home. Highly recommend Thomas Morris 5 Star services Hugh Williams
Thank you vey much Hugh - we're really appreciative of your kind words and 5 star rating. The St.Ives team will be thrilled!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Thomas Morris, St Ives won Platinum; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.
