Trusted Agent profile · St Ives · Cambridgeshire
Verified
★★★★★
843 reviews across 3 platforms
24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
Part of Thomas Morris, see every office.
Thomas Morris's office in St Ives, Cambridgeshire, at 24-26 Crown St, is rated 4.7 out of 5 across 843 reviews on three platforms, including 730 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.
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The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the St Ives office, from every platform, shown as written. First names only.
5/5
GoogleIn an industry where service levels are not always consistent Thomas Morris demonstrated they are delivering at a higher level than many. Special mention of Robert and Gemma who were are main contacts throughout the process and responded to all queries and calls in a professional and timely manner.
Hello Nigel & Liz - Thank you for your post and 5 star rating. I'll ensure that Gemma, Robert and the rest of the St.Ives team see you comments.
5/5
GoogleJemma was absolutely amazing. We had a very difficult chain and I genuinely believe without her efforts we wouldn't be in our new house. Thank you so much! Andy, Helen, Ava and Lola.
5/5
GoogleI sold my flat through Thomas Morris and also bought my new house as well. The sale went through ever so quickly and the process of valuation, having the listing added and arranging viewings was very easy. Everyone there was very helpful and made the whole process as stress free as possible. I would highly recommend Thomas Morris!
Hi Sam, Thanks so much for taking the trouble to leave a review on Google. We're delighted that you were so happy with the service you received from the team at St.Ives!
5/5
GoogleFantastic service from initial inquiry right through to completion on a property purchase. Jemma in particular was brilliant throughout and was on hand to help us out at any moment.
Thank you Samuel! So pleased that you were impressed with our service. I will let Jemma know.
5/5
GoogleWe purchased a house through Thomas Morris, they were responsive and efficient during the viewing and negotiation. They didn't just get the sale and walk away though. Jemma provided a really good service all the way up to completion. She kept us informed and kept things moving which was a great help 👍
Hello Andrew, Firstly , many thanks for posting this review and for acknowledging the excellent work that Jemma and the team put in to seeing the sale through to completion. Secondly, THANKS for the 5 Star rating!
5/5
FacebookI work with Thomas Morris as we supply agency technology and I would recommend them to any potential sellers or landlords. This company is forward thinking and proactive in making sure they use all the tools they can to enhance customer experience. Great to work with all!
Thanks Amy!
5/5
GoogleThomas Morris has been very helpful throughout especially during a long a difficult time just prior to exchange.
Thanks for the five start review, glad we could be of help!
5/5
GoogleJust managed to complete on what turned out to be a very difficult chain. If it wasn't for the team at inHouse (Phil deserves a massive big up!) I don't think this sale would have happened. The Wallingford team rock and I have pushed everyone their way because of it. Worth every penny. Howell case closed.
Hi Mark. Thanks for this. Phil says that it sure was a big test (which he needs now and again). Thanks for your business and your patience. IH. X
5/5
GooglePaul, at Thomas Morris St Ives, has been very helpful with ongoing advice and potential properties that could be of interest. His recent report on comparables of both sold and on sale properties was excellent data to help base a decision for a further offer. Many thanks!
Gennaro - Thanks you so much for that review. I'll make sure that Paul and the team are made aware of your comments.
3/5
GoogleOn the whole a positive experience with Thomas Morris; especially with Jemma the sales progressor who has been nothing but pleasant and proactive in her role of assisting in making sure everything progressed and was not delayed where …
Hello Eleanor and thank you for your detailed and balanced review. I know that the team will learn from your experience.
5/5
GoogleIn an industry where service levels are not always consistent Thomas Morris demonstrated they are delivering at a higher level than many. Special mention of Robert and Gemma who were are main contacts throughout the process and responded to all queries and calls in a professional and timely manner.
Hello Nigel & Liz - Thank you for your post and 5 star rating. I'll ensure that Gemma, Robert and the rest of the St.Ives team see you comments.
5/5
GoogleJustyna Ferra assisted me with my mortgage and was extremely knowledgeable and helpful. I would definitely recommend her services and look forward to working with her again.
HI Christina - thanks for your kind words about Justyna and the 5 star rating! We look forward to working with you again too.
5/5
GoogleA professional but personal service that is second to none. Advice and local knowledge is fantastic. Every single member of the team are efficient, enthusiastic and warm. If you want to sell your house quickly for the maximum you can get then In-house has to be the way to go.
Hi Jessica. Thanks for your kind words. The while Wallingford team say that you were a pleasure to work with and wish you well. IH. X
5/5
GoogleGreat estate agents with local knowledge and great communication.
Hi Jennifer. Thanks for this. We hope all is good with you. IH. X
5/5
GoogleExcellent customer service extremely friendly and knowledgeable staff who made the whole process of selling smooth from start to finish. Wouldn't hesitate to use them again and would highly recommend them to anyone wishing to sell a property.
Hi Susanna. Thanks for taking time to leave this. Kind words that mean a lot. Good luck with your new venture. I.H. X
5/5
GoogleHaving bought our first home in 2019 I would highly recommend using Thomas Morris and me and my wife are in communication with Paul Blake to potentially acquire a buy to let for our future. These guys are very thorough and professional and highly recommend using them. M&M
Thank you for your review Matthew - I'll make sure that Paul and the team are aware.
5/5
GoogleGreat to get my valuation from Ajay, now deciding where to move!
Thank you for this great review Mr Curry. We really appreciate you taking the time to share your experience with others and we wish you all the very best.
5/5
GoogleToday I exchanged! It's been stressful as it is with every house move, but with the stives team I have felt at ease and they really have been most helpful. Nothing is a 'silly' question! The team work is so apparent with Katy leading the way. HUGE thank you everyone! 🏚🎉😊
Thank you for your 5 star rating Clare and for taking the time to leave a review. i will be sure to let Katy and her team at St Ives know of your kind words.
5/5
GoogleVery friendly and helpful team who go out of their way to help, always willing to go the extra mile and keep you updated throughout.
Hello Nathalie and thank you very much for your review - we're pleased that you're pleased!
5/5
GoogleGreat work from Evan. Very good contact throughout the process, would definitely recommend.
Thanks Jake for the recommendation, Evan and the team will be delighted to hear this
5/5
FacebookWe have bought and sold houses with Thomas Morris twice in the last two years and nothing is too much trouble. They are friendly, professional, courteous and honest. I wouldn’t hesitate to recommend them to family and friends.
Thanks Bea!
5/5
GoogleToday I exchanged! It's been stressful as it is with every house move, but with the stives team I have felt at ease and they really have been most helpful. Nothing is a 'silly' question! The team work is so apparent with Katy leading the way. HUGE thank you everyone! 🏚🎉😊
Thank you for your 5 star rating Clare and for taking the time to leave a review. i will be sure to let Katy and her team at St Ives know of your kind words.
5/5
GoogleAjay wss very helpful and reliable with securing our house. I will recommend him again and again
5/5
GoogleThey’re awesome very helpful and nice people
Thank you for the great review! It has been a pleasure! IH x
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Thomas Morris, St Ives won Platinum; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.
Send Thomas Morris St Ives a message.
