Trusted Agent profile · St Ives · Cambridgeshire
Verified
★★★★★
843 reviews across 3 platforms
24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
Part of Thomas Morris, see every office.
Thomas Morris's office in St Ives, Cambridgeshire, at 24-26 Crown St, is rated 4.7 out of 5 across 843 reviews on three platforms, including 730 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.
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The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the St Ives office, from every platform, shown as written. First names only.
5/5
GoogleIn house have been fantastic. I can not fault them, everyone in the team has been really helpful and you can see how well all the staff work together. If you are thinking of selling/ buying/ letting definitely get in touch with in house. Would definitely recommend.
Hi Abi. Thanks so much for your kind review. All staff wish you great happiness for the future. Happy Christmas. X. IH
5/5
GoogleDan, Barney and Jemma helped make this a great selling experience. I would highly recommend Thomas Morris.
Great review Paul - thank you. The whole team will be delighted to see your comments.
1/5
GoogleCouldn't get through to their advice line despite promises from sales. Didn't deal with my query and nearly ended up in tribunal.
5/5
GoogleThe staff in the St Ives branch of Thomas Morris could'nt have been more helpful. They made the whole [sometimes stressful] process so much easier and kept me up to date at all times.
Glad we helped you through the stress Vicki! Thank you for your review and 5 star rating.
5/5
GoogleExcellent service. Everything You need when sell, buy or rent house. Fantastic mortgage advisor Justyna help me find right mortgage for me.
I'm so pleased that you are happy with the advice provided by Justyna and thank you very much for the review Konrad.
1/5
GooglePoor service and rude negotiatiors. Only interested in the sellors interest not the buyer. Wouldn't use again if I can help it
Hi Amy, I am sorry you did not have a positive experience. I will make the team at Thomas Morris St Ives aware of your thoughts.
4/5
GoogleIn house were a pleasure to deal with, they were brilliant at accommodating my viewings with the seller and then the Sales progressor, Jess, kept in touch throughout the process to push it through
Hi Liam, Thank you for the review. Everyone at In House hopes you're very happy in your new home! Best wishes, IH x
5/5
GoogleWe have used Thomas Morris as letting agents for the past 5 years and found them to be most helpful and efficient and above all highly professional. So when it came time to sell our house in St Ives we decided to also use them as our selling agent. Again we have not been disappointed in their professionalism and effective approach.
Dear Mike - Thank you very much for your kind words. The team at St.Ives will be delighted to see such a glowing review from such a longstanding client!
5/5
FacebookBeing thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated,I just withdraw my profit of $6,548 to my account thanks alot to MRS MELISSA CRYPTO, I now have full trust on you now, I started with $650 you can also give it a try, MRS MELISSA CRYPTO is real..You can reach her now on:Email melissacrypto253@gmail.comWhatsApp :+1 (424) 341-3587
5/5
GoogleI received really goid service from Gemma from Thomas Morris in St Ives. She was approachable and always “on the ball”
Hi Farai, Thank you for taking the time to write a review for Gemma , the team at St Ives will be so please to hear that.
5/5
GoogleJemma from Thomas Morris has been really outstanding and professional. I consider her a real asset and would definitely use her services and advice in the future should the need arise. …
Many thanks for your review Conrad - we too consider Jemma to be a "real asset"
5/5
GoogleWe have just purchased our first property and we could not fault the service provided by In-House - we had dealings with both Diane and Philip and both were always on hand to answer any questions or queries we had along the way in a personal and friendly manner. Really nice to deal with, thanks again.
Hi Katie. Thanks for your kind words, Di & Phil are pleased it all worked out well. Stay in touch, thanks again. IH. X
5/5
GoogleVery informative and helpful (especially chasing solicitors!), would recommend if buying or selling or both!
Thank you Helena! IH x
5/5
FacebookI saw a page review about MRS ELIZABETH BAYS and I must confess that She is a good trader and best in her field as they said, She managed my account after I invested $1,500 I got $15,200 within 7day's of investment I was so shocked, with MRS ELIZABETH BAYS, your money is 100% secured,. Trust me you have nothing to loseYou can contact her viaEmail: elizabethbays70@gmail.comWhatsApp: +1(209)896-9431Facebook: Elizabeth Bays
5/5
GoogleJemma was absolutely amazing. We had a very difficult chain and I genuinely believe without her efforts we wouldn't be in our new house. Thank you so much! Andy, Helen, Ava and Lola.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWill in the st ives office what incredibly helpful in buying our first home from helping us with the solicitors to constantly chasing to push the purchase through he was really helpful.
Thanks you Ryan - we really appreciate your post and rating.
5/5
GoogleI sold my flat through Thomas Morris and also bought my new house as well. The sale went through ever so quickly and the process of valuation, having the listing added and arranging viewings was very easy. Everyone there was very helpful and made the whole process as stress free as possible. I would highly recommend Thomas Morris!
Hi Sam, Thanks so much for taking the trouble to leave a review on Google. We're delighted that you were so happy with the service you received from the team at St.Ives!
5/5
GoogleWe brought our new house through Thomas Morris and despite the long drawn out process we couldn't fault Robert in the slightly, we was great at keeping us up to date and chasing and pushing things through throughout the process. A* by far
Thank you Vikki for both the " A* "and 5 Star rating. I'll let Robert and the team know.
1/5
Facebookdo not want to pay deposit back when the promised. they treat tenants like scum.no hot water or heating for 3 weeks in winter with a under 2 in property. had to move out because landlady selling. house is now sold. we still have no deposit paid back. you are talked down to, they only put landlord 1st.
I'm very sorry to hear of your concerns. I understand that the Manager of our Property Management team is emailing you directly.
5/5
GoogleDan came to value our property and was very informative and professional. Not at all pushy and made us feel like we could ask questions easily.
Hi Charley, So glad to hear that Dan was able to assist you, and I hope you will favour Dan with your instruction to market.
5/5
GoogleAs someone who is not a fan of moving house or estate agents as a rule, I was very happy to be pleasantly surprised by such a professional and friendly service throughout the whole process (and not just the sales bit at the beginning). I`m hard to impress but the team at In House managed it so big thanks
Thanks Mark, it was greatly helped by your pro-active and co-operative attitude. Good luck to you and the family in your new home. X IH.
5/5
YellAbove & Beyond!
We brought our first home back in March this year and we were completely new the whole ‘buying a house’ thing. We had our first mortgage conversation with Justyna and by the end of the phone call we knew exactly what we were doing and what everything all meant. Justyna Sorted absolutely everything for us, taking time out of her personal time during the pandemic to make sure there were no hold ups and every tiny detail was seen to. She did an amazing job and we couldn’t be more thankful to her. She goes above and beyond in all that she does, I wouldn’t hesitate to use her again.
5/5
GoogleAlways available to help when needed and great at checking in with updates and to advise on next steps.
We really appreciate your comments Hans - communication is really important to us too.
5/5
GoogleThanks Ryan and the team for a great service!
Thanks Tom, we all really hope that you enjoy your new home. Ryan says keep in touch. IH. X
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Thomas Morris, St Ives won Platinum; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.
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