5/5
GoogleExcellent service. Kelly was very helpful and professional throughout the whole of the leggings process. She’s an absolute credit to them team. Cannot recommend her enough.
Trusted Agent profile · St Helens · Merseyside
Reeds Rains, St Helens reviews
★★★★★
569 reviews across 2 platforms
3 Barrow Street, St Helens, Merseyside, WA10 1RX
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in St Helens, Merseyside, at 3 Barrow Street, is rated 4.8 out of 5 across 569 reviews on two platforms, including 562 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Reeds won in 2026.
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Awards
The Trusted Agent 2026 results for Reeds, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the St Helens office, from every platform, shown as written. First names only.
Google5/5
GoogleVery easy and pleasant sale using reeds rains st helens . Made the whole process enjoyable and we’re nice and fast during the covid pandemic. Great communication and a friendly team. Thanks to Emily for constant Updates and helpPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleElizabeth from the lettings team has been great in the process of renting. Sometimes it would be difficult to reach her, but whenever I called the agency, I would always get the answer I needed! I recommend working with Reeds, and Elizabeth in particular. 😊
Agent replied · 6 February 2024
Hi Alina, Thank you for your review! Kind Regards Emily Gainer - Branch Manager
5/5
GoogleHad an absolutely brilliant service from both Jane and Emily at the St Helens Office. They kept us informed, gave us support and guidance when required. It was great to have such friendly but highly experienced people handle the sale of our house. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 18 January 2024
Hi Jan, Thank you so much for your lovely review. We really do appreciate your feedback and we wish you all the luck in your new home. Kind Regards Emily Gainer - Branch Manager
5/5
GoogleMe and my wife have recently just completed our move to our new house with Reeds Rains. I'd like to say a massive thank you to staff member Calum who helped us with the process. He & Reeds Rains acted swiftly and professionally to make our move happen as quickly as possible. Very much appreciatedPositiveQuality, Professionalism
Agent replied · 18 January 2024
Hi James, Thank you for your review, we hope you are settled in to your new home. Kind Regards Emily Gainer - Branch Manager
5/5
GoogleTonight me and my partner had a house viewing with the lovely Alan. He was friendly, informative and made us feel very comfortable. We have viewed different houses with different agents and not one of them were as friendly as Alan. He didn’t once make us feel that we were being pushed into making any decisions. Could not recommend him enough. 5 star service, he is a credit to Reid’s Rains.
5/5
GoogleI have recently purchased a property from this branch and the experience was very pleasant, Jane Kerrigan has been very helpful throughout and made the process quick and easy.
5/5
GoogleElizabeth from the lettings team has been great in the process of renting. Sometimes it would be difficult to reach her, but whenever I called the agency, I would always get the answer I needed! I recommend working with Reeds, and Elizabeth in particular. 😊
Agent replied · 18 January 2024
Hi Alina, Thank you for your review! Kind Regards Emily Gainer - Branch Manager
5/5
GoogleCalum and the Reeds Rains St Helens team offer a great service. Whenever I call them for assistance they speak to me with respect, listen attentively and always try to help me in a timely manner. As a tenant under them I am completely satisfied.
Agent replied · 18 January 2024
Thank you for your review for Calum, We hope you are happy in your new home. Kind Regards - Hayley Hughes - Lettings Manager
5/5
GoogleI came to give a good review about Alan, whom we had the viewing with and its happy to see someone has already done so. He was so genuine and explained everything so well. Someone who does his work with dedication and pleasure. Happy to see such people.
5/5
GoogleReeds Rains really helped me out with getting a sale of our property in Warrington, Jen has a real good understanding of the local area and started to get viewings straight away. Emily has kept me informed every step along the way. I would recommend.
5/5
GoogleEllie from St Helens reeds rains was a… Ellie from St Helens reeds rains was a pleasant and very helpful employee. She helped me get a better deal on my mortgage and find me a property which I love. Thankyou Ellie and reeds rains. I will definately recommendPositiveProfessionalism
Agent replied · 19 June 2024
Hi Charlie, What a lovely review for Ellie. Thank you. Kind Regards Emily Gainer - Branch Manager
5/5
GoogleEllie was really helpful in assisting to get my company added to Reeds Rains panel for Energy performance certificates. She was really prompt at replying to all my emails and she is a credit to the branch. Thanks again!
5/5
GoogleGreat set of people who helped find me a tenant quickly. Georgia and Hayley were particularly helpful throughout.
5/5
GoogleWe can't thank the team at Reeds Rains enough for their help and hard work in finding us a tenant for our rental property. Ellie, Hayley, Callum and all the team worked tirelessly throughout the process. They kept us informed every step of the way and nothing was too much trouble. They responded swiftly to all enquiries and were always cheerful on the 'phone. Thanks again, and we definitely recommend their agency.
5/5
GoogleDora and Mady thanks very much for You helm to fiind my house to move very fast and all team for ceck al documents , tank You again for help me fast
5/5
GoogleAbsolutely lovely team. Both Callum and Jen are friendly, they have been extremely helpful during our transition into a new home. Very supportive, have answered any questions or concerns promptly. Thank you to all at Reeds Rains St Helens
Agent replied · 18 January 2024
Hi Ben, Thank you for your fantastic review for our team! Kind Regards Emily Gainer Branch Manager
5/5
GoogleHad Alan Adams come visit the property we're renting and he's great, lovely guy! Had us having a laugh and feeling comfortable while doing the inspection
5/5
GoogleGreat customer service from Kelly Mcpherson, kept me informed of what was happening at each stage of the letting process. Highly recommend using Reeds Rains.
Agent replied · 6 February 2024
Hi Ben - Thank you for your glowing review for Kelly. We hope you enjoy your new home. Kind Regards Hayley Hughes - Lettings Manager
5/5
GoogleAlan took us to view a house today, he was brilliant and made us feel at ease and didn't rush us, lovely guy
Agent replied · 6 February 2024
Hi Tracey, Thank you for your 5 star review for Alan he is an asset to our team. Kind Regards Emily Gainer - Branch Manager
5/5
GoogleCould not have asked for a more helpful and amazing team to help my partner and I purchase our first home together. Would happily buy again through these agents without a second thought. Thank you for everything.
Agent replied · 18 January 2024
Hi Elliot, Thank you so much for you lovely review! We wish you the best of luck in your first home. Kind Regards Emily Gainer - Branch Manager
5/5
GoogleI viewed a house on Junction Lane. This is a great agency. The viewing was carried out by Alan. He is such a great guy. He was patient and knowledgeable. He was able to answer all our questions and went the extra mile to get information we required. I will not only use but refer them to other people looking to buy, sell or rent property in St. Helens.
5/5
GoogleJen waz amazing I have never sold a house before so didn't no were to start Jen took me every step off the way would recommend her too any one thank you so much
Agent replied · 18 January 2024
Hi Denise, Thank you for your review. Kind Regards Emily Gainer - Branch Manager
5/5
GoogleI viewed a house on Junction Lane. This is a great agency. The viewing was carried out by Alan. He is such a great guy. He was patient and knowledgeable. He was able to answer all our questions and went the extra mile to get information we required. I will not only use but refer them to other people looking to buy, sell or rent property in St. Helens.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Reeds Rains, St Helens
Has Reeds won any awards?
Yes. In The Trusted Agent 2026 awards: Reeds, St Helens won Gold; Reeds, Macclesfield won Platinum; Reeds, Grimsby won Gold; Reeds, Chester Le Street won Gold; Reeds, Clevedon won Gold; Reeds, Salford won Gold; Reeds, York won Trusted Agent; Reeds, Nottingham won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Reeds Rains, St Helens hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Helens.
