Reeds Rains, St Helens reviews

★★★★★ 5/5

Google

Could not have asked for a more helpful and amazing team to help my partner and I purchase our first home together. Would happily buy again through these agents without a second thought. Thank you for everything.

Elliot · 18 January 2023

★★★★★ 5/5

Google

I viewed a house on Junction Lane. This is a great agency. The viewing was carried out by Alan. He is such a great guy. He was patient and knowledgeable. He was able to answer all our questions and went the extra mile to get information we required. I will not only use but refer them to other people looking to buy, sell or rent property in St. Helens.

Cobi · 18 January 2023

★★★★★ 5/5

Google

Jen waz amazing I have never sold a house before so didn't no were to start Jen took me every step off the way would recommend her too any one thank you so much

Denise · 23 April 2023

★★★★★ 5/5

Google

I viewed a house on Junction Lane. This is a great agency. The viewing was carried out by Alan. He is such a great guy. He was patient and knowledgeable. He was able to answer all our questions and went the extra mile to get information we required. I will not only use but refer them to other people looking to buy, sell or rent property in St. Helens.

C · 12 January 2023

★★★★★ 5/5

Google

Jen our estate agent Is a great agent who works hard and gives great advice recommended definitely 💯 …

Frieda · 1 April 2024

★★★★★ 5/5

Google

Jen our estate agent Is a great agent who works hard and gives great advice recommended definitely 💯 …

Frances · 20 March 2024

★★★★★ 5/5

Google

I couldn't be happier dealing with a letting agency. Friendly staff always available when I needed them. Eleanor Wilson took my case. She helped me through the process of renting a house, in the most cheerful and professional manner. Many thanks. Will recommend without hesitation.PositiveQuality, Professionalism

Radoslav · 30 August 2021

★★★★★ 5/5

Google

They have been brilliant in helping me let out my property, bent over backwards to help and definitely gone the extra mile for me. Ellie and Hayley in particular have been excellent and so helpful. Best letting agent I have dealt with - highly recommend.PositiveResponsiveness, Quality, Professionalism

Steve · 20 June 2021

★★★★★ 5/5

Google

Reeds Rains have been fantastic in selling my property, in particular, Jennifer Box. Her attention to detail and prompt response to messages and emails took a lot of the stress out of the sale.

Lynne · 22 February 2023

★★★★★ 5/5

Google

We have received a 5 star service from Jen at Reeds Rains. She's been very thorough with excellent communication to all parties. Would highly recommend.

Sarah · 20 October 2023

★★★★★ 5/5

Facebook

Excellent service! The staff are so friendly and helpful. Emily & Jane helped us and they were simply amazing! We have sold our last house with reeds rains and selling our current house also. Nothing is too much trouble and they will go above and beyond.

Zoe · 10 May 2021

★★★★★ 5/5

Google

I've been dealing with Ms Ellie Wilson since the viewing, and I have really enjoyed Ellie's availability, kindness and rapidity in replying to my million of questions. It has, it is and it will be a pleasure dealing with Ellie! Thank you!

Sergio · 18 January 2022

★★★★★ 5/5

Google

Ellie and Hayley have been great from the very start. Very attentive and always make sure that I am kept up to date what is going on with the letting of my new buy-to-let property. Highly recommend to any other investors :)

Justin · 18 January 2022

★★★★★ 5/5

Google

Very professional service. Communication was spot on. We class Jen as a family friend now. Highly recommended 👍 …

Sara · 6 February 2024

★★★★★ 5/5

Google

Put an offer in for a house and couldn’t thank VICKY enough she got me a better deal than my own bank could and honestly the staff within branch were fantastic! 10 STARS!!!!!

David · 18 January 2023

★★★★★ 5/5

Google

Bought a house through reed rains and they were super helpful and kept us informed throughout. Great communication and help from Jen Box all the way through the sale!

Rosie · 23 May 2023

★★★★★ 5/5

Google

Callum helped us throughout the process of finding and securing a tenant for our flats. I am extremely thankful to him and the team for their support and timely responses. Thoroughly recommend. They are fab!PositiveResponsiveness, Professionalism, Value

Elevenplus · 20 June 2022

★★★★★ 5/5

Google

Was recently sold our house by Jane and the service was great. She supported us all throughout the process and gave us excellent advice off the back of her wealth of knowledge and experience. Couldn’t have asked for more!

Adam · 8 August 2024

★★★★★ 5/5

Google

I’ve been using ReedsRaines for a few years now, my property is fully managed as I live about 200 miles away, so I rely on the inventory check in/out reports and property visit photographs to help me assess any repairs. I’ve managed to do most of my communication & instructions by email if so I’m travelling its nice and easy e.g. if they call me for anything urgent they follow up with an email so I can pickup messages and approve anything when I’m back on the internet. The regular checks on the house with a report enables me to keep the property well maintained, the same contractor has been carrying out all the maintenance for 5+ years so they know all the history of previous repairs, this includes, heating, decorating and general repairs. As this is fully managed, I rely on them managing all the legal requirements for safety checks on gas electricity and carbon monoxide, this is always carried out annually. I receive a statement every month which details the expenditure, rent received and expenses, these are great for backup for my tax return as they are also electronic. When there is a new lease the tenant checks are very thorough and I usually have a choice to select one of the tenants that has passed these. Overall a very professional service to a high standard with friendly and helpful staff.

Tony · 19 January 2020

★★★★★ 5/5

Google

Jane Kerrigan really looked after us and was great, we sold relatively quickly and the fact that Reeds Rains did all the viewings on our behalf was invaluable. Their fee and the solicitor’s fee (Their suggested solicitor) is a big outlay and yes, you can get cheaper deals elsewhere, but all things considered it was definitely worth paying the extra. Our solicitor was excellent. Your house is featured on many websites. We had total piece of mind that they were doing a great job on our behalf. We only had a couple of little niggles. 1. We didn’t like having to pay £150 for photographs of the property up front and the images were not as impressive as initially promised. They were okay but not as good as expected. - We are supposed to get £150 cashback now that the house is sold. 2. At first we found Reeds Rains didn’t keep us up to date with viewing feedback as much as we would have liked. We voiced our complaint and this definitely improved. I would 100% definitely recommend Reeds Rains.

Maxine · 19 January 2020

★★★★★ 5/5

Google

Melissa, Mike and Lewis were very helpful getting my mortgage. They got us the best rate and kept me well informed throughout the process. Would highly recommend. Thankyou

Liz · 18 January 2021

★★★★★ 5/5

Google

We’ve been seen by a lady called Eleanor, she has been very professional with helping us with our enquires And been very prompt with emailing us back and phoning, I am very pleased with how we’ve been dealt with. 5star from me.PositiveProfessionalism

Ste · 20 June 2021

★★★★★ 5/5

Google

I used Reeds Rains to rent out my property & they have been excellent. Ellie & Hayley have been in regular contact throughout & arranged everything to get my house looking perfect for my new tenants. Would highly recommendPositiveResponsiveness, Quality, Professionalism, Value

Helen · 20 June 2021

★★★★★ 5/5

Google

Great communication and our let of the property has been conducted start to finish by Eleanor Wilson. She was fantastic and always on hand should we have any questions. Would recommend to anyone looking to let within the St. Helens Area.PositiveResponsiveness, Professionalism

Georgia · 20 June 2021