Trusted Agent profile · St Helens
★★★★★
204 reviews across 1 platform
Unit B Ground Floor, Building 1, Linkway West, St Helens, WA10 1QT
Leaders Lettings's office in St Helens, at Unit B Ground Floor, is rated 4.1 out of 5 across 204 reviews on 1 platform, including 204 Google reviews rated 4.1.
Every review we hold for the St Helens office, from every platform, shown as written. First names only.
5/5
GoogleAmazing support with helping my partner and I find our home. Rebecca in particular was phenomenal in guiding us through the process and making sure everything ran smoothly
Dear Beth Scott Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFantastic service from Zara, quick communications and always friendly and professional. Highly recommended.
Dear Charl Smith Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleRosey, the senior property manager, was patient and very helpful. Good customer service from her.
Dear Oge Patrick, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleAmazing service from start to finish from all of the staff. Thank you.
Dear M An Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI am ar present looking for a property. I have over the past few months had dealings with many estate agents. Leaders are at the top of my list.my experience with mandy and Jacqueline have been exceptional. All communications have been personal yet professional and always go out off there way to accommodate. Hopefully I will find a property through this company.
Hi Jean, many thanks for sharing your feedback. We are really pleased that you are happy with the service and hope that you find the property you are looking for soon. We will be sure to pass on your kind words to the team, in particular, Mandy and Jaqueline.
5/5
GoogleNot had the best experiences in the past with them, but the new office manager Sarah Jones seems to have swept through the place, full of enthusiasm, very knowledgeable and professional a pleasure to deal with
Dear Matthew, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSarah Jones our property manager has been amazing to deal with, even though I am overseas. She is straight onto sorting things out for me and provides me with updates immediately. It’s a pleasure to be dealing with her. Would definitely recommend her 😊👌 …
Dear Ali, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleDo not under any circumstances sign a contract with this company it means nothing .My son signed a 12 month contract in February and had now been told it finishes in June .No explanation nothing. PLEASE DONT GIVE YOUR MONEY TO THIS COMPANY
Dear Andrea We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleSue, Shaun & Cara have been brilliant, my partner recently let a property through you, and we couldn’t be happier with the service we received from them all, we were kept up to date at every point, would highly recommend 👍 …
Dear Susan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GooglePlease do not rent from this letting agent, there are better letting agents out there.
Dear Jordan Daniel Murray, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleVery plesant and helpul becca went out her way to help me find a house
Dear Paul Hannon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe contacted Leaders after couple of stressfull weeks. Sue specially but Shaun as well was really helpfull, helped us with the application process. I can’t thank them enough. All the team is professional and friendly. Highly recommend them. …
Dear Katalin, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a very easy, quick and smooth process to rent a property. Cara dealt with the whole process. She was very professional and lovely to deal with. Thank you
Dear Megan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBrilliant service and help from the girls made it very simple 👏 …
Dear Jason Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have nothing but praise for leaders they have been brilliant from the very first second, shaun, sue and emma are all fantastic and super helpful, thank you for making everything so much easier and less stressful
Dear Nay0r, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI would highly recommend Leaders. Steff has helped me let out 2 of my properties and find great tenants in no time at all. Attentive and professional.
Dear Stephen, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRebecca - Leaders representative was really kind, friendly and helpful. She made the whole rental process extremely easy and quick. Thank you very much for your help.
Dear Patrick Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
3/5
GoogleI was treated very well when I rented this house. My money had to come from out of the country for my rent and the team was very proffestional in dealing the problem. I have also been waiting since last June for some jobs to be done that need doing, and yes the builers come and look at the work and go away again and one does not see them for many more months. The workmanship is often substandard and I have had to have some jobs redone and still I have a window that leaks. I had a cooker that would not work and there were no directions to follow to get it working, so I called Leaders and they said I had to pay £40.00 for someone to come out. It was not my fault this happened, the directions should have been there for me to follow. Some jobs are delt with very fast but others are very slow
5/5
GoogleFantastic service from Becky and everyone I have dealt with, always kept up to date with what is going on step by step. Highly recommend
Dear Lisa Daniels Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! , reviews like this give us motivation and help us ensure we provide high-quality care. Many thanks, Customer Care Team We appreciate your positive review about your recent experience with us!
5/5
GoogleExcellent service from day 1 from Steph, Becky, Susan and Cara. They kept me updated by phone and email regarding all the steps. Thank you!
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe staff are amazing and helped me with everything every step of the way I would recommend these to anyone and outstanding service from cara
Dear Sean Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe had some issues related to boiler after renting the apartment, however they responded very fast and rectified the issues. We are happy with the services. We would highly recommend Leaders .
Dear Vincy, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGood service, hard to find good places to rent but Cara did an amazing job helping me find a property. Would recommend
Dear Charlie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleStaff are above and beyond helpful
Dear Alex Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders Lettings's St Helens office has 204 reviews across 1 platform: 204 on Google.
Leaders Lettings St Helens is rated 4.1 out of 5 across all 204 reviews, and 4.1 out of 5 on Google from 204 reviews.
Leaders Lettings St Helens, Unit B Ground Floor, Building 1, Linkway West, St Helens, WA10 1QT.
