Entwistle Green St. Helens reviews

★★★★★ 5/5

Google

It’s our first time renting from an agency and i am really happy with the whole experience.Karen made everything seems so easy and hassle free,even when i had to call multiple times with questions i had she and the team in the office were always helpful and kind.Would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value

Michaela · 18 June 2021

★★★★★ 5/5

Google

We dealt with Karen and Samantha we had nothing but a fantastic experience. Karen did the handover at the property which again was amazing. Thank you so much.

Mike · 20 December 2023

★★★★★ 1/5

Trustpilot

I had a very bad experience

I had a very bad experience. I paid the letting agent a lot of money. They usually not answer my phone or just cut off.

Keaiwen · 7 August 2026

★★★★★ 5/5

Google

We recently sold our home and had a great experience with the Entwistle team. Despite some challenges along the way, they were always supportive, professional and positive. A huge thank you to Claire, David, Amelia, Cliona and the team for their hard work and dedication.

Anthony · 18 June 2022

★★★★★ 1/5

Trustpilot

Honest opinion

I rarely leave negative reviews, but I felt compelled to share my experience. This estate agent was unprofessional and unresponsive throughout the entire process. Communication was slow (if it happened at all), and I constantly had to chase for updates. I felt completely in the dark, and it seemed like they had no real interest in helping or providing a decent level of service.

Kate · 19 September 2025

★★★★★ 5/5

Google

My girlfriend & I had been searching for our first home together for so long and kept finding ourselves back at square one until we came across this agent. Sam & Karen at Entwistle Green have both been incredibly helpful throughout the entire process of applying and moving in, nothing was too much trouble and they're always so easy to get hold of with any queries. Compared to other estate agents their professionalism and helpfulness has been second to none - thank you!

Freya · 22 August 2023

★★★★★ 5/5

Google

As a first time landlord I was very nervous about the whole process of letting out a property; however, Karen and Samuel put my mind at rest with their professionalism and fantastic customer service, along with their help and support. Extremely impressed with how quick everything moved along. I will definitely be using this branch again in the future. Thank you both!

Brightsoulproperties · 23 August 2024

★★★★★ 1/5

Trustpilot

Stay well away! They will Gazump You

Only gave one star because I couldn’t write a review with zero! These people are liars who are just trying to get as much out of you as they can. Two and a half weeks ago I viewed a house to be told the lady was wanting a quick sale. And to make a offer and the next day final offers would be took to be fair and not mess anyone around! I made a offer. The next day I was asked for my highest and final offer and told no more offers would go forward from here. A few hours later I was told my offer was accepted. I then got this in writing two days later and was told the house was taken off the market and no viewings would take place now I had my offer accepted. I have paid solicitor fees to get searches done, I have paid the Morgage advisor because he has sent off for our Morgage. Our help to buy isas have been closed and sent for. Today I have a call to say someone else has put a higher offer in and I’ve lost the house. Gazumped! Entwistle green are unprofessional and lie stay well away ! The house is still on Zoopla and right move it has not been taken down! Now I have no house and hundreds of pound out of pocket for fees one paid for trying to do everything right for the sale! How is this fair !

Stacey · 26 November 2021

★★★★★ 5/5

Google

I had an excellent experience. Everything was very fast and efficient... I advise my wife and I, we made a good choice. Samantha and Karen were very supportive. Thank you and God bless.

Gew · 18 June 2023

★★★★★ 5/5

Google

Great to deal with the company Samantha was perfect and good help for us

Ahmed · 27 July 2024

★★★★★ 5/5

Google

Thank you Entwistle Green team. I just moved to a new flat with wishes. Special Thanks to Sam for the help, quick response for my queries and welcome gift pack.

Surya · 22 August 2023

★★★★★ 5/5

Google

I’ve been thoroughly impressed with Entwistle Green’s management of my rental property. From day one, their team has been proactive, professional, and always approachable. They handle tenant communications and maintenance issues swiftly and … More

David · 24 July 2025

★★★★★ 5/5

Google

Fantastic service All staff very helpful A big thank you to Amelia & Claire for there help and assistance all the way through Well recommend Thank you so much Ged Pennington xx

MR · 18 June 2023

★★★★★ 5/5

Trustpilot

I 100% recommend Entwistle Green Allerton

A big thankyou to the ladies at Entwistle Green Allerton, especially Gail, Bev and Ellie. We have several properties with various agents but these are by far the best agents we have used. We are renting out a flat in Allerton, it needed some work doing, we had problems getting tenants in. Within 3 weeks of contacting Entwistle Green, they have sorted out all the work at the best cost with little involvement from us, advertised it and got a great tenant in who is paying 6 months in advance. They did it with a smile, professionalism, hard work and they really seem to enjoy their job. We are on a full management agreement and don't expect to spend anywhere near the time or stress we previously had with this property, leaving it in their capable hands. I am now giving Entwistle Green Allerton the management contract for my HMO in Manchester. I fully recommend this team, haven't got a bad word to say about them.

Jeff · 15 May 2021

★★★★★ 5/5

Google

Swift and pleasant experience. Karen kept me and partner up to date with every step of the process. Very happy with the service I have received.

John · 21 October 2023

★★★★★ 5/5

Google

They work really fast and we loved our experience with Entwistle. Compared to other agents that we encountered while we are looking for our new place, Entwistle Green is very transparent and their methods are very easy to follow. Specially Samantha Austin, she is really lovely to talk to and really easy to approach. We never had any problem when we processed our application. Truly a really lovely experience with them.

Kris · 20 December 2023

★★★★★ 5/5

Google

Had an amazing experience with moving into our own rented property Sam Austin made the while process effortless and kept us up to date been a pleasure.

Ryan · 27 March 2025

★★★★★ 5/5

Trustpilot

I was really impressed by…

I was really impressed by professionalism, support and kindness of staff at Widnes/Runcorn office, especially Amy and Oliver. They are there to answer all your queries and go a mile to help in whichever way. I do recommend Widnes office in all aspects of letting and selling issues. Can't thank you both enough. Cheers

Dolly · 7 January 2024

★★★★★ 5/5

Trustpilot

Great service and support

Grace was absolutely great from beginning to the end. Personal touch and concern for both buyers and seller made the process much easier. The whole process from setup to launch was well managed. Photo service and marketing helped for a quick sale.

Chris · 21 August 2024

★★★★★ 5/5

Google

We recently moved into our new home thanks to Entwistle Green. Sam was amazing, very patient and helped us through each step of the process. We couldn't be more greatful.

Leah · 18 June 2023

★★★★★ 5/5

Trustpilot

used them before and was helped through…

used them before and was helped through the whole process Mandy boot was supreme to say the least knowing I have good contacts and all will be sorted it a huge help to me

Dave · 27 April 2026

★★★★★ 5/5

Google

Amazing service, we had our property let in a day from initial conversation. Karen was extremely helpful, kept us informed and we could feel that Karen wanted to rent the property as much as we. We thoroughly recommend the team.

V · 18 June 2022

★★★★★ 5/5

Trustpilot

Telephoned yesterday and spoke with…

Telephoned yesterday and spoke with Gail at Entwistle Green, Allerton. I feel I need to break a habit of a lifetime to recognise outstanding service. I found her to epitomise everything I believe in when delivering exceptional service. To summarise my thoughts: · Diplomatic · emotionally intelligent · highly knowledgeable, able to explain complicated points in a simplistic way and come up with options. Gail is clearly someone who enjoys what she does, as it was very clear that customer service is intrinsic as she's a natural. She has certainly set the bar and should be used as a benchmark for others. Gail has the right attitude - (something that cannot be trained)Entwistle, look after her, as I wouldn’t hesitate to recommend her to others, as she will rise through the ranks of any organisation!In an industry that is constantly bombarded with negativity, it was great to come across a shining example of a true customer champion. Gail is a wonderful ambassador for Entwistle Green and the overall industry. It’s been a pleasure to write an unbiased positive review. Mrs P.

Mrs · 17 February 2021

★★★★★ 5/5

Trustpilot

Entwistle green allerton road

I contacted entwistle green about a property i wanted to view to possibly rent, i was in a position where i had to find somewhere quickly and very close to christmas so with two young children i was understandably extremely stressed, Alex Oshea answered my call and from that moment on the stress began to fall away, Alex was very professional but also caring and empathetic to my situation and did all she could to help me, i truly feel she went above and beyond what most people would do these days, whilst remaining professional and keeping within covid safe guidelines when we met, Alex is a true professional as problem solver and she was a joy to liase with, keeping me informed of all relevant information at every step of the way , thank you so very much Alex i hope you know how much i appreciate all youre hard work many thanks wonderful lady. Excellent at youre job and heart of gold. Thanks so much. Vikki. X

Vikki · 11 February 2021