Every review we hold for the St. Georges Road office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a landlord, I've been using Leaders in Brighton for a number of years and I've always been happy with the service in general, but I have to say that one person in particular, Christopher McDonald, who is a Property Manager with the company, has been immensly helful and always very friendly. An absolute pleasure to deal with. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Helen · 25 August 2021
Agent replied · 11 June 2024
Dear, Helen Black, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleKerrie Knight and Christopher Mcdonald have always been so very friendly, Caring and so quick to respond with all emails, Sorting Issues out straight away. Everyone I have spoken with there have been lovely, Amazing service! A++++
Amanda · 13 June 2025
★★★★★ 5/5
GoogleThe responses from Christopher McDonald to the many problems that I have had with my property have always been immediate, courteous and extremely helpful. His service has continued to be 5-star despite these very difficult times and the fact that I don't live in the country. I look forward to continuing my business with him going forward.
Gary · 12 June 2022
Agent replied · 11 June 2024
Dear Gary Rogers! Thanks for the amazing review and star rating! All the best, Customer Care Team
★★★★★ 5/5
GoogleJason was an excellent property manager, really helpful and got the job done! Excellent communication. No problems using this company at all.
Rhiann · 13 June 2019
Agent replied · 11 June 2024
Hi Rhiann, thank you for your review; we are so pleased to read your positive comments about the service you received during your experience with Leaders. Our staff always aim to deliver the highest level of service to customers throughout their experience and are so delighted that Jason had been able to do this. We will ensure that your comments are passed on. If there is anything we can do to help in future then please do not hesitate to get in touch. Kind Regards, Leaders
★★★★★ 5/5
GoogleI've honestly never had the service that these guys provide when I've rented previous properties. Kerrie and the team were unreal to say the least. The whole process was smooth and no where near as stressful as I thought it would be. If I could give 6 stars.. I would!!
Charlie · 12 June 2020
★★★★★ 5/5
GoogleCannot praise the Kamptown staff highly enough, both Kerrie and Natalia provide an excellent customer focused and highly personal service to landlords.
Iain · 23 September 2024
Agent replied · 23 October 2024
Dear Iain Wilson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIt was fabulous and Georgia Ballard was amazing help.
Christina · 12 June 2021
Agent replied · 11 June 2024
Hi Christina Niewiadowski,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents North Laine branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleLeaders have been professional and knowledgable when helping me buy my first property in a very competitive market. Keith Grant arranged my viewing and I appreciated his expertise and communication which made me feel like I was making informed decisions.
C · 12 June 2023
Agent replied · 11 June 2024
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI’ve dealt with many different estate agents in my time, but none of them come close to the professionalism displayed by Kerrie, Chris and the rest of the team at leaders. They are attentive, prompt and extremely friendly. All which contribute to the great service they deliver. Highly recommended.PositiveResponsiveness, Professionalism
Rohan · 12 June 2022
Agent replied · 11 June 2024
Hi Rohan. We are so pleased you've taken the trouble to pop a review on for us. We are a tight team and it makes a huge difference to us when we get genuine thanks from people we have looked after. I'd like to wish you a very happy Christmas and best wishes for the New Year. All the best - Gary
★★★★★ 4/5
GoogleGreat customer service by Natalia and Kerrie. They were very responsive and made the letting process simple.
Lee-Ana · 23 September 2024
Agent replied · 23 October 2024
Dear Lee-ana Chung,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleAbsolutely fantastic experience with kerrie at Leaders, from our first viewing through to collecting the keys it was such an easy and stressfree process. Have never had such a pleasant encounter with a letting agent. Five stars to kerrie!
JESSE · 12 June 2023
Agent replied · 11 June 2024
Dear Jesse
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleKerri helped me move into my accommodation, the whole process was really easy and stress free. I had moved in just a week after viewing and all the staff were extremely helpful professional and attentive to any questions I had. I highly recommend using leaders North laine branch.PositiveResponsiveness, Professionalism
Paige · 12 June 2022
Agent replied · 11 June 2024
Dear Paige,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI just need to say how AMAZING Rachael and the team at this branch are! I have no doubt that these will be the guys that find me my new home. Looking forward to the viewings I have, she listened to and understood my needs perfectly.
Victoria · 13 June 2019
★★★★★ 5/5
GoogleChristopher Mcdonald, was one of the best (if not the best) property manager to have. He is super helpful, responds very quickly and helps you with almost everything. Really recommend him as a property manager if you’re looking to find a property with leaders!!PositiveResponsiveness, Quality, Professionalism, Value
Ali · 25 August 2022
Agent replied · 11 June 2024
Dear, Ali Alsayegh, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleSeb was fantastic, really friendly and helpful. He drove us round several properties and happily showed us properties for a second time. He was very professional and friendly. We felt like he really listened to what we wanted. We would happily recommend leaders
Sophie · 12 June 2020
★★★★★ 5/5
GoogleLeaders rent a property for us in Brighton,
Kerrie Knight as gone above and beyond to help with the final touch ups for the new tenants. Keeping us updated with everything along the way. Highly recommend.
SK · 12 June 2023
Agent replied · 11 June 2024
Dear Sally
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have been a landlord with Leaders for around 30 years and have always had excellent service from the property management team. My current property manager, Chris McDonald, has been very professional and responsive and it is great to know I have Chris to assist me with my property management.PositiveResponsiveness, Professionalism
James · 25 August 2021
Agent replied · 11 June 2024
Dear James Panton,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Relations Team
★★★★★ 5/5
GoogleJason was great very professional and always happy to help.
Matthew · 13 June 2019
Agent replied · 11 June 2024
Hi Matthew, thank you for your review, we are very happy that Jason has been able to provide you with such a great experience in your dealings with him. If there is anything else we can do to help in future then please do not hesitate to reach out. Kind Regards, Leaders
★★★★★ 5/5
GoogleChris McDonald has been sorting out some problems for me and I must say he has been brilliant. He has that ability to be both knowledgeable and professional mixed with helpful friendliness that makes him a joy to deal with. He is a credit to Leaders. Thanks again! Carl Dixon.PositiveProfessionalism
Carl · 12 June 2021
Agent replied · 11 June 2024
Hi Bairneddie14,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents North Laine. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 1/5
GoogleWorst experience ive ever had with a letting agents. Been waiting nearly 7 weeks on our deposit back and have had numerous phone calls and emails about it. Absolute joke of a company.
Maya · 12 June 2023
Agent replied · 11 June 2024
Dear Maya Mccathie,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleLeaders north Laine team (especially Oscar) has been extremely helpful to us to find and rent our new home. They are professional, reliable and they are always there when we need them. Thank you leaders, thank you Oscar.
Rana · 13 June 2019
★★★★★ 5/5
GoogleChristopher McDonald, the Property Manager, is very professional. It is my pleasure to have Mr. Christopher for my first rent in UK. He respond every comments and our needs fast and effective. He definitely deserve a 5 starPositiveResponsiveness, Professionalism
Rex · 25 August 2022
Agent replied · 11 June 2024
Dear Rex,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleOur experience was very good. Rachel was very attentive to our needs and understood quickly our necessities showing us properties that matched with our profile. I'm very confortable reccomending the Leader's North Laone branch to anyone, especially the Rachel's service.
Daniel · 14 June 2015
★★★★★ 5/5
GoogleI have had a really great experience with Leaders North Laine branch. especially with Blake was very professional and experience. best experience I have ever had with estate agent in the area.
Senli · 12 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
