Leaders Lettings St. Georges Road reviews

★★★★★ 5/5

Google

I’ve had horrible Experiences with estate agents over the last couple of weeks after being served very short notice from my landlord. I have been panicking to find somewhere and had been turned away from many places due to my student status. It’s hard enough financially as a student and a nurse but with the added pressure of also panicking to find somewhere to live this was an extremely stressful time. After having two properties pulled out from under my feet after they were both listed with two different agencies I foundA property on the leaders website which I fell in love with. I was so apprehensive about the whole process and I didn’t get my hopes up thinking that I wasn’t going to be suitable but I was reassured and given comfort and support the entire process. Kerry, the lady who showed me around the property was bright cheerful warm and welcoming the entire time and made both me and my mum feel so at ease.When I rang her later on that day to tell her that I wanted the property she was quick to start the process to ensure that I had confidence in the team. I was then introduced to Sydney and Victoria who took over the lettings process supported me through all of my referencing and that of my guarantor and were quick to solve any issues and any queries I had. The communication has been excellent, They’ve made this whole process so stress free for me and I finally get to move into my own property in a weeks time after the anxiety I’ve suffered. They’ve been an absolute pleasure To deal with and I couldn’t be grateful enough for everything they’ve done. They truly do go above and beyond to make the process run smoothly. Can’t thank you enough ladies you’ve just been fabulous and you deserve all the cocktails in the world (except you Vicky, mocktails for you for a few more months) ❤️❤️❤️☺️☺️

Charlotte · 12 June 2020

★★★★★ 5/5

Google

A level above all other agencies. Polite, patient and professional team, made me feel very welcome in their office. I was searching for a flat to let through other agencies for a month with no success, until I was called by Kerrie about a flat that just became available and would fit my preferences. I absolutely loved the apartment and started the letting process immediately, which was incredibly fast and easy. I and am tremendously grateful to both Kerrie who was my agent and the entire team. Will definitely be using this agency for all my future real estate needs, and I recommend everyone else does too.

David · 12 June 2020

★★★★★ 5/5

Google

Following a brief visit to the office hoping for some advice and guidance, I was kindly greeted by Martina who gave me a wealth of useful information in a friendly and non intrusive manner. She certainly knows her market. I shall definitely be back in touch when I purchase an investment property.

Stephen · 13 June 2018

★★★★★ 5/5

Google

Sarah and the team at Leaders have been fantastic in helping me find my new home. My situation has been difficult at times, but they have always proved to be understanding and supportive. Thoroughly recommended! Matt

Interstellar · 13 June 2018

★★★★★ 5/5

Google

Great thanks to Leaders and staff at the North Laine branch, who were not only highly professional but also bright, bubbley and friendly. The property I got is fantastic and is a place im very happy to call my home, I look forward to dealing with Leaders in the years to come.

Harvey · 13 June 2017

★★★★★ 5/5

Google

I've used them for over 25 yrs now - not the cheapest but great service both from lettings, accounts and Chris in the property management team.

Mike · 12 June 2023

★★★★★ 5/5

Google

I was very happy with my service. The process of renting my apartment was all very straightforward, and I felt well attended to at each stage.

Ngozi · 12 June 2023

★★★★★ 5/5

Google

Thank you soo much to Sydney from leaders, she made my move so smooth and stress free. The only way that she could have been more helpful is if she moved all my boxes for me! I would highly recommend! 🙏🏽🙏🏽🙏🏽 …

Luis · 12 June 2021

★★★★★ 5/5

Google

excellent!! I was only down from London for a day & wanted to view enough properties to make a quick decision. Lynn, Ash & Martina went out of there way to accommodate me. Wonderful!

Nicola · 13 June 2018

★★★★★ 5/5

Google

Thanks to Mr.Rudy from Leaders Kemptown team for his excellent support and assistance in the complete process… it was easy finding a home with Leaders..

Siva · 12 June 2023

★★★★★ 1/5

Google

First of all they lied and charged me an extra month, then denied that they had done so. Secondly, they claim that I can't have my deposit because of a load of pre-existing problems with the flat they're trying to blame on me, as well as their disgusting communal areas being filled with bird droppings and nests. They have caused me massive distress these last few months and we are still waiting for any deposit back. If you look at most of their ratings, they obviously use FAKE ACCOUNTS to boost their ratings! DO NOT USE!

Rob · 13 June 2019

★★★★★ 5/5

Google

My wife and I are both very satisfied with Leaders' services. All the agents working in the North Laine office we were in contact with during the searching period, when finalizing the contract and even afterwards were very polite, flexible and friendly. It was especially Ms. Vicky Amos, who was most helpful even after the contract was signed. We had to contact her a couple more times after we moved in about utility bills and mail delivered for former tenants, and she was always there at once to assist us doing her best.

Laszlo · 13 June 2019

★★★★★ 5/5

Google

This branch of Leaders is absolutely amazing. We've rented with them for three years and they have helped not only us but several friends and family members find great flats to rent around town. When we first came to Brighton in the summer of 2016, we went through 8 local estate agents who had very little to offer us. We almost gave up and randomly walked into Leaders, where the team were able to find a property matching our specifications in less than a day. It's clear that great care has been put in to make sure the team is above and beyond what you would normally accept from estate agents - everyone we've worked with has been a delight. There's a delicate mix of experience and intuition in how they recommend properties, and being with them for so long means that there's a familiarity that expedites the searching process. The last time I dropped in I only needed to sit down with Vicky for two minutes before she knew exactly what I was looking for. Special mentions need to go to Lynn, Rachael and Klaudia, who have all been amazing with their service. Finally, the team are great with landlords and communicating about anything that comes up after the move-in process is complete, they don't leave you hanging. All in all, this specific branch of Leaders comes highly recommended, the best experience we've had with letting agents.

Adam · 13 June 2019

★★★★★ 5/5

Google

My partner and I have had a great experience with Leaders. Our Property manager Chris McDonald has been brilliant at getting things sorted for us ASAP. He is always quick to reply and responds to any issues swiftly.PositiveProfessionalism

Lara · 11 November 2021

★★★★★ 1/5

Google

Avoid avoid avoid. Where do I start? Leaders defamed me and were involved in my landlords attempt to defraud me of several thousand pounds. Fortunately the tenancy deposit service saw through them and their client and awarded my deposit back to me. They produced a check in inventory marked as rooms unseen. They chased me for a late payment - which wasn't mine. They sent me the previous tenant deposit details. Showing the landlord took all of their deposit too. None of the fixtures that were promised fixed before moving in were. And then they tried to charge me for the same broken items in the check out inventory. Fortunately I keep all emails and I video walk throughs. If you choose a property they let record and keep absolutely everything.

Julie · 13 June 2018

★★★★★ 3/5

Google

Great!... I have 2 very different opinions and that's why i am actually giving you 3 Stars and not 5... On the one hand, i am really glad and satisfied with the Leaders Brighton North Laine TEAM. They really helped me finding, getting and completing all the process with the two properties i have rented in Brighton; Ms. Martina Peckham, Ms. Sarah Durber, Mr. Jake and all the helpful staff, THANK YOU VERY MUCH!... On the other hand, with the first property i rented that was also managed by your Property Management department that is in Western Road, at the beginning the PM Service was great; thanks Ms. Olga Gusev. But at the end of the tenancy, after one year and a half living there, paying responsibly and taking care of that property as it were our property, when i wanted to extend my tenancy in the property signing a new contract, with all the legal terms, with my partner and my best friend joining the tenancy, the PM Service from someone in that office (i won't say a name for obvious professional reasons) was unfortunately AWFUL. That person needs to take a course about keeping the loyalty of your customers, and more if the customer is a responsible and liable tenant. "Those are the fees, if you can not afford it please bring your notice to our office ASAP" was an answer i received by phone from that person. I know Leaders PM Services and Leaders Brighton North Laine are two different offices, but you are part of LEADERS Ltd, and that's why i am giving both reviews here.

Eduardo · 13 June 2018

★★★★★ 5/5

Google

Thank you for quick respond and good service.

Otylia · 12 May 2024

★★★★★ 1/5

Google

Singled-handedly the worst experience I have ever had in over twenty years of renting. The service was friendly and professional until they got our money. We've been in situ months now and blinds have still not being fitted (that were due to be fitted before we moved in) and it takes months and months of chasing before basic repairs are done. Including a full month when we were without hot water. Avoid this estate agents at all costs.

Rowan · 13 June 2018

★★★★★ 1/5

Google

Singled-handedly the worst experience I have ever had in over twenty years of renting. The service was friendly and professional until they got our money. We've been in situ months now and blinds have still not being fitted (that were due to be fitted before we moved in) and it takes months and months of chasing before basic repairs are done. Including a full month when we were without hot water. Avoid this estate agents at all costs.

Rowan · 12 November 2017

★★★★★ 5/5

Google

I used Leaders to help let out my property in Brighton. This was my first experience as a landlord but they made the whole process extremely easy for me and Lynne who managed my property could not have been more helpful and responsive.

Joel · 13 June 2019

★★★★★ 5/5

Google

Fantastic services & nice people to deal with

Shino · 13 March 2024

★★★★★ 5/5

Google

Kerrie and Gary have looked after my properties for many years and I would never consider going elsewhere

A · 12 June 2023

★★★★★ 5/5

Google

Very pleased with the management of the property agent, Chris McDonald, who has always been speedy and efficient.

Emma · 12 June 2023

★★★★★ 1/5

Google

Booked a viewing for a flat, agent never turned up. Would’ve been nice for an email to save 10 minutes waiting in the rain. Shambolic

Tom · 12 June 2022