Every review we hold for the St. Albans office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBig thanks to Janki for the excellent service in letting our rental property - highly recommended
Katie-Anne · 16 June 2020
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that Janki and the team provided a 5* service!
★★★★★ 5/5
GoogleJanki has been nothing short of fabulous letting out our property. She has answered all our questions and there's been a few and even given us feedback from tenant viewings! Nothing was too much trouble, I would recommend her and Jasmine to anyone looking to let their property.
Sally · 16 June 2020
★★★★★ 5/5
GoogleJanki has been hugely helpful from beginning to end with the process of letting out my property. She has answered all my questions, and made the whole process very easy and stress free. I would recommend her to anyone looking to rent out their property in St Albans.
Jack · 16 June 2020
★★★★★ 5/5
GoogleRecently bought a new build apartment through Willam H Brown, St Albans. Wayne guided us through the negotiation, legal and hand-over processes. End-to-end, Wayne communicated effectively and rapidly responded to all our queries. Thank you to Wayne, Phil and the rest of the team for a positive and professional experience.
Gary · 17 June 2019
★★★★★ 5/5
GoogleMy family and I had been looking to move from Coventry to St Albans and Jasmine & Janki made the whole process of finding an ideal place to rent very easy. Always quick to reply and ready to answer any questions throughout. Would definitely recommend WH Brown!!
Rachel · 16 June 2020
★★★★★ 5/5
GoogleGreat service, very helpful team. Zac helped push along the sale to a quick completion and Jack was a great help as our mortgage broker.
Callum · 16 June 2023
★★★★★ 5/5
GoogleI would highly recommend Phrabs, the mortgage broker to anyone and everyone.
He was efficient, and sorted my mortgage in quick time, he explains everything step by step and leaves no questions unanswered. He returns calls and emails almost immediately. He 100% made my house move easier and smoother.
Abi · 17 June 2018
★★★★★ 5/5
GoogleJames made what I was expecting to be a pretty stressful experience super easy! He was really accommodating with viewing times, and then ensured that I was first in line to get the flat I wanted. A friendly estate agent that isn't sales obsessed is super refreshing.
Kirsty · 17 June 2019
★★★★★ 5/5
GoogleWilliam H Brown are the best rental estate agents I have worked with. Very transparent about fees (no hidden charges) and service is very responsive with a personal touch. Many thanks to Janki Chauhan for looking after our property and delivering excellent customer service.
Thomas · 16 June 2020
★★★★★ 5/5
GoogleHad a great experience buying our property with William H Brown. Brian kept us informed at every step and made sure to always respond to our enquiries very promptly. James also ensured that our mortgage application went through smoothly. Huge thanks to the team!
Alexandra · 16 June 2020
★★★★★ 5/5
GoogleI could not fault William H Brown. Jack was amazing, super responsive and made my move smooth from beginning to finish. Highly recommend.
Electric_LW9 · 16 June 2023
★★★★★ 1/5
GoogleSince moving out of a property they have become unresponsive and reluctant to return calls. Moved out two weeks ago and still no closer to getting the deposit back. Waiting 3 days for an email, 2 days for a call back, just wish they would return the deposit so I don't have to keep calling them.
Fluoro · 16 May 2024
★★★★★ 5/5
GoogleI dealt with Cathy who was excellent and made the whole transaction easy for me. Very efficient and got back to me straight away. My letting was left so clean it was spotless! Definitely recommend as a letting agent
Lisa · 16 June 2021
★★★★★ 5/5
GoogleExcellent team in St Albans. Jack was excellent finding us the right property and helping us through to move in date. In addition Emily was very helpful. Both professional and excellent service.
Jeremy · 16 June 2022
★★★★★ 5/5
GoogleI cannot put into words how impressed i am by my mortgage advisor, Jack Cutmore. He went above and beyond to ensure I was happy and well informed. If I ever had uncertainties he was the first person I would call. Even if it was not his department he would find a way to get the answers I needed. If it was not for Jack I do not know what I would have done. Our sale had some difficulties and delays and he stood by me and took a lot of responsibilities into his hands even when he didn’t need to and it was not his job. I have never been so impressed with someone and feel privileged to have had such a hardworking, knowledgeable, genuine and caring person as my mortgage advisor.
Billie · 16 June 2022
★★★★★ 5/5
GoogleHello, I was recently looking for a professional rental and was having a hard time finding a beautiful and luxurious place to live. I saw one of their rooms offered in an HMO home share and decided to contact them about it. They were really quick to answer to any of my questions. I immediately chose to go with the room when they guy Charlotte scheduled a viewing. They were eager to assist me with anything I requested. I had a fantastic time renting a house from them. The procedure was quick and painless, and the room was occupied within a week.
Adil · 16 June 2022
★★★★★ 5/5
GoogleBrian Moran is the best mortgage advisor I came across. He has a good knowledge and experience in the field and can help people in all aspects of purchasing. He is very friendly and always available to help.PositiveProfessionalism
K · 16 June 2021
★★★★★ 5/5
GoogleMyself and my partner recently used William H Brown to find our dream rental property in St Albans. Emily and Chloe were amazing! Responsive, professional and very friendly. For once finding a new house was stress free.PositiveResponsiveness, Professionalism
Lucy · 16 June 2021
★★★★★ 5/5
GoogleReally pleased with Janki & her team in the rental side of WH Brown, always professional & friendly. Right from our first meeting Janki was positive & upbeat about being able lease our house. I wouldn’t hesitate to recommend them.
July 2019.
Elizabeth · 16 June 2020
★★★★★ 4/5
GoogleJack and Emily were very helpful, and were always available when needed. Would definitely recommend, especially if you’re new to the country. They just made the whole process a bit easier.
Nix · 16 June 2022
★★★★★ 5/5
GoogleAmazing experience with William H Brown. Jack was fantastic from the moment I enquired about the property right through until after moving in. Very informative, helpful and responsive.
Thanks Jack!
Steph
Steph · 16 June 2022
★★★★★ 5/5
GoogleI am very pleased with the staff at William H Brown, especially Jasmine and her team. They were extremely helpful, quick to reply to emails and managed to sort out everything we wanted regarding our flat. I would highly recommend them.
Ernest · 16 June 2020
★★★★★ 5/5
GoogleGreat service from start to finish! Friendly and professional. Highly recommend.
DPS · 3 November 2024
Agent replied · 10 November 2024
It’s really lovely to read another 5* review and recommendation. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleContacted William H Brown recently to help on our search for a property. Jack and Emily were extremely helpful and professional. They made the process very easy and stress free.
Chad · 16 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.