William H Brown St. Albans reviews

★★★★★ 5/5

Google

We have just completed on our property, David and the team at WH Brown St Albans provided an excellent service. Their experience of the local property market guided us through the production of the sales brochure, and they produced very appealing sales Literature. The on site sales appointments were handled professionally by the two sales negotiators Daniel and Finley. They acquainted themselves with the property and passed all of the benefits on towards the prospective byers. They secured a very favourable offer and kept us up to date as the sale progressed. They kept their calm experienced attitude throughout the process and the sale completed successfully. I would recommend WH Brown on any further house purchasing activities

Ian · 2 April 2026

★★★★★ 5/5

Google

Best of the best! ⭐️🔑⭐️ I had the pleasure of dealing with Finlay Mould, and the experience was excellent from start to finish. He was highly professional, provided a great deal of useful information, and made the whole process very smooth and straightforward. I especially appreciated the follow-up to check how I felt about the property and the area, which showed genuine care and attention. He really listened to what I was looking for and tailored everything accordingly. As a client, I truly felt that I was put first throughout the entire experience. Finlay is clearly a knowledgeable and dedicated professional, and it was a real pleasure working with him. I would strongly recommend him to anyone looking for a reliable and attentive estate agent. His knowledge about the property he presents, as well as the surrounding area, really stands out and shows how much he cares about his clients.

Ioana · 2 April 2026

★★★★★ 5/5

Google

Ethan provided exceptional service as our mortgage advisor. His responsiveness was impressive; he was always quick to answer our questions which made the process smoother. We appreciated his transparency throughout, as he clearly explained all details and options available to us. Most importantly, Ethan helped us secure the best mortgage rate, ultimately saving us £500 a month! This significant saving has made a huge difference in our budget. Overall, I highly recommend Ethan for anyone looking for a knowledgeable and reliable mortgage advisor. His dedication truly stands out!

Beth · 16 March 2026

★★★★★ 5/5

Google

We received a thoroughly professional service from all parties we spoke to at William H Brown throughout our sale. David Coyde was our initial contact. [ David is professional, experienced, knowledgeable, approachable, positive and very helpful with negotiations. He is an excellent listener. He also appreciates good coffee! ] Daniel conducted most of the viewings. We were advised of feedback from each visit of prospective buyers. That was most helpful. Special thanks to David, Daniel and Finlay for their consistent help and advice, delivered in a professional manner. We are happy to recommend this team.

JM · 16 February 2026

★★★★★ 5/5

Google

We're very happy with our house purchase. David and Finlay from William H. Brown were taking care of our house purchase. They were very professional and very responsive to any enquiries throughout the process which allowed us to ask fast whenever there were any issues They've also been helping out with renting out my previous home where the lovely Hannah has been very helpful in arranging everything

Hristian · 16 February 2026

★★★★★ 5/5

Google

Ethan was absolutely fantastic throughout my mortgage journey. He kept me updated at every step, explained everything in a way that was easy to understand and genuinely cared about getting the best outcome for me. I highly recommend Ethan to anyone looking for a reliable, dedicated mortgage broker who truly goes the extra mile.

Jess · 16 March 2026

★★★★★ 5/5

Google

We had a fantastic experience buying a house through the St Albans branch. From the very beginning, Daniel was very professional, knowledgeable, and incredibly supportive throughout the entire process. We’re very grateful for his help and would highly recommend them to anyone looking to buy or sell a property.

Jsck · 16 March 2026

★★★★★ 5/5

Google

Daniel has been fantastic from start to finish. He handled everything from our initial viewing right through to completion, and was always quick to respond to any questions we had along the way. Throughout the process, Daniel kept us well informed and often gave us updates before our solicitors did, which really helped things move smoothly and kept us reassured. Even after completion, Daniel continued to support us. As we were new to the area, he kindly gave us recommendations for local painters, which was a huge help. We’d highly recommend working with Daniel, he was reliable, and supportive throughout the whole journey.

Nehal · 11 May 2025

★★★★★ 5/5

Google

David was fantastic throughout my house purchase. He was professional, helpful, and always available to answer any questions I had. He made the whole process much smoother and less stressful. I’m very grateful for his support and would happily recommend him to anyone buying a home.

Charlie · 16 March 2026

★★★★★ 5/5

Google

Had a great experience with the team at William H Brown. Courtney was professional, friendly and very helpful during the viewing. I was about 5 minutes late but she was already there on time and very understanding. Overall a smooth and pleasant experience.

Ashlin · 16 March 2026

★★★★★ 5/5

Google

A huge thanks to David and all the team at William H Brown, St Albans. Personal service, friendly and highly professional throughout the entire process. David offered sound advice to help secure a prompt sale. We highly recommend this great team. Thank you all.

Jo · 16 February 2026

★★★★★ 5/5

Google

My partner and I had a viewing at a property in St. Albans with Courtney from W H Brown. I must say I was very impressed with the professionalism over the phone dealing with the office to book a viewing. At the viewing itself Courtney was happily waiting for us and was very informative and knowledgeable at the property. Unfortunately the property was not quite right for us, but the level of service from Courtney and W H Brown was superb. 5 stars!

Jeremy · 11 December 2024

★★★★★ 5/5

Google

Would highly recommend the team at William H Brown in St Albans and especially Finlay. Finlay made the purchase of our new house a seamless one. Many thanks to you all 👏 …

Kit · 26 March 2026

★★★★★ 5/5

Google

A really friendly and professional team. I'm very grateful for the time and effort they put into helping me find a flat. A big thank you to Finlay for showing me and my family around the site, and answering all my annoying questions.

Peter · 16 December 2025

★★★★★ 5/5

Google

My husband and I are extremely happy with the service provided by the agency. Ethan C has been especially wonderful throughout the entire process. He explained everything clearly and in great detail and was very understanding, and always took the time to offer helpful advice whenever something was unclear. He stayed in touch with us every step of the way, making sure we felt comfortable and confident, especially during such an important process as buying a house. We truly appreciate his support and professionalism.

Arevik · 16 March 2026

★★★★★ 5/5

Google

The branch was going through a difficult period with staff shortages, and Jake Golder was pretty much running the place single handedly. As frustrating as the selling process was at times, Jake would always be on hand and although he was spinning so many plates at once to keep the branch going he would always get back to me as soon as he could. The 5 stars are for Jake and I hope WHB have managed to solve some of their staffing issues to provide a service without it all falling to Jake.

Lee · 22 September 2024

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ I had the pleasure of working with Courtney to secure my new home, and the experience was exceptional. Court was professional, knowledgeable, and always available to answer any questions I had. Courtney made the entire process smooth and stress-free, guiding me every step of the way. I truly felt supported and well-informed throughout. I highly recommend the team at William H Brown for anyone looking to buy or sell a property. Their expertise and dedication are unmatched! Thank you for everything!

Great · 22 September 2024

★★★★★ 5/5

Google

I used William H Brown as a mortgage broker for my recent purchase. John was fantastic throughout the process and really went above what I expected. The purchase was negotiated on my behalf, the mortgage process was made simple and easy. I would definetly recomment John's mortage services to anyone, really takes the stress out.

Edward · 10 July 2025

★★★★★ 5/5

Google

After a sale that fell through Jake gave fantastic advice on the re-marketing, secured multiple viewings on day one of being back on the market and 4 offers on the viewing day. He advised best and final offers and secured a good deal. He was proactive and responsive throughout the process. This was particularly appreciated and important as we don't live near St Albans. Can highly recommend Jake to handle the sale of a property. Thanks also to Zac and the rest of the team we dealt with. Very professional. Thanks again!

Colin · 24 June 2024

★★★★★ 5/5

Google

As a landlord, it is a pleasure to commend the outstanding service provided by Ish and the team at William H Brown's St Albans branch. Ish demonstrated exceptional expertise and dedication in finding an excellent tenant for our property on Camp Road, AL1. From the outset, Ish took the time to understand our specific requirements and preferences, ensuring that the tenant selected was a perfect fit for our home. His professionalism and keen eye for detail were evident throughout the entire process, making the experience seamless and stress-free.

Dan · 24 June 2024

★★★★★ 5/5

Google

William H Brown St. Albans agents were friendly and helpful in our home move, Courtney and Hannah were responsive and informative, thank you

T · 2 April 2026

★★★★★ 5/5

Google

We recently sold our home with William H Brown and we had a really positive experience. They offered competitive rates, and made the whole process very easy navigate. We also worked with James, their in-house mortgage broker, who helped us to secure a mortgage on our onward purchase - he was very knowledgeable, providing support throughout the process, and getting us the best rate possible. Would highly recommend!

Jenny · 11 November 2024

★★★★★ 5/5

Google

My partner and I received excellent service from Hannah today whilst viewing a property in St Albans! She was thorough in explaining all the properties amenities and she was very knowledgeable when it came to any questions or concerns me and my partner raised. We both left the viewing feeling very positive from the whole exchange and would recommend William H Brown to anyone seeking accommodation :)

Miles · 16 March 2026

★★★★★ 5/5

Google

Great service from the whole department. Hannah and Courtney made real efforts to tie up the deal, and I felt heard throughout the process. Highly recommended.

Dan · 16 January 2026