5/5
allAgents"Absolutely amazing, start to..."
Absolutely amazing, start to finish! Thanks so much clare all your efforts!
Trusted Agent profile · St Albans
Verified
Northwood St Albans reviews
★★★★★
474 reviews across 2 platforms
48 London Road, St Albans, AL1 1NG
Part of Northwood, see every office.
Northwood's office in St Albans, at 48 London Road, is rated 4.8 out of 5 across 474 reviews on two platforms, including 440 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Northwood won in 2026.
About Northwood St Albans
At Northwood St Albans, we understand that dealing with residential property is as much about personal rapport and the relationship you build with clients as it is about market knowledge and expertise. After all, when you are putting your home or a sizeable investment property in someone else’s hands, whether it’s a property for sale or buy-to-let property, it is critical you have one key thing in your agent… trust. The experienced team at Northwood works very hard to build this trust and why we are so committed to looking after our clients. We are here to guide you every step of the way and support you throughout the entire process, whether you’re buying, selling, letting or seeking a property valuation. We ensure you get the best possible advice. Our exceptional service extends across a range of property services including property management services, rental valuations, and more. We are one of the foremost estate agents in St Albans and St Albans letting agents, having won numerous awards for customer service from being in the top 20% of agents in the UK three years running according to the BEST Estate Agency Guide, to consistently being the highest-ranked agent on allAgents for 8 years running. We have developed extensive property knowledge and expertise, having operated in St Albans since 2006. From Marshalswick to Jersey Farm, Fleetville to Napsbury, we deal with all types of properties, from 1-bed apartments to multi-million pound farmhouses. Whether you’re looking for homes for sale in St Albans or property to buy in St Albans, we can help you find the perfect property. We also have expertise in areas like Hemel Hempstead, where our services as Hemel Hempstead estate agents extend to a broad clientele. So whether you are looking to sell or let out your property, or wanting to find one to rent or buy, Northwood St Albans is right here ready to help you. Our property sale expertise ensures you get the best results, with our award-winning service ensuring you are supported at every stage.
Awards
The Trusted Agent 2026 results for Northwood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
allAgents5/5
allAgents"Fantastic experience,..."
Fantastic experience, thankyou Charles . Accommodated to our needs amazingly.
5/5
GoogleUsed Northwood for the sale of my property. The agent (Alex) was superb and I would highly recommend him.
Agent replied · 8 February 2025
Thank you, Oliver! We're pleased to hear that you had a superb experience with our estate agent, Alex, during the sale of your property. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out.
5/5
GoogleLooked after by Lenka Cechova; very helpful and concise, smooth contact with reaching out to landlord for queries.
5/5
GoogleI am really pleased with the service I received through Northwood, from Giovanni. All my questions were answered and the whole process was smooth. Thank you.
Agent replied · 8 February 2025
Thanks Anthony
5/5
GoogleEssy & Sam worked very hard to secure a tenant for me, their communication & commitment is highly commended. I would suggest Northwood to Landlords. K
5/5
GoogleThe company I work for have used Northwoods for many year. Excellent service from all staff. Polite, efficient, always helpful.
5/5
GoogleAlex at Northwood has recently helped us to let us our property. He has been extremely helpful, efficient and responds quickly. Not a bad word to say against him or Northwood; nothing is too much trouble.
Agent replied · 8 February 2025
Thanks Lisa, appreciate your kind words
5/5
GoogleI have always found the team at Northwood to be helpful, efficient and professional. Always delivering an excellent service at all times. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism
Agent replied · 8 February 2025
Many thanks Donovan
5/5
GoogleVery helpful staff, leading to a hassle-free (or as little hassle as possible, anyway) move-in, and still helpful even now that I'm settled.
Agent replied · 8 February 2025
Thank you Aaron
5/5
GoogleI had great viewing experience. My host was Emily Shaw. She was friendly and very helpful.
4/5
GoogleOkay. Just had this property for only one year.
5/5
GoogleI have to say Lenka's Introduction to Northwood was amazing, a real asset to the company. We felt very comfortable and totally reassured...
5/5
GoogleNorthwood provided my wife and I a beautiful 2 bed flat and was really helpful in the moving process. Sam and Kerry, thank you!PositiveQuality, Professionalism
Agent replied · 9 January 2025
Thank you Kevin for your comments.
5/5
GoogleThe Northwood team are a pleasure to work with. Always responsive, friendly and professional. I can highly recommend them.PositiveProfessionalism
Agent replied · 31 December 2024
Thank you Gordon
5/5
GoogleMany thanks for Emily help. She is nice and helpful.
5/5
GoogleFriendly staff, very understanding and accommodating for special requests / circumstances. Helped us find a lovely home!
Agent replied · 8 February 2025
Many thanks Finn
5/5
GoogleVery kind and supportive staffs. A fantastic service which i even seen from other letting companies in the UKPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 8 February 2025
Thank you Siva, appreciate it
5/5
GoogleHighly recommend, Out letting agent was very friendly and professional. Answered all queries swiftly.
Agent replied · 8 February 2025
Appreciate the comments Neal
5/5
GoogleI have just let a house from Northwood. Very responsive agents!PositiveResponsiveness, Professionalism, Value
Agent replied · 8 February 2025
Pleased to hear it Carol, thanks for your review.
5/5
GoogleHappy with service provided, Highly recommend .
5/5
GoogleI’ve dealt with Northwood for many years and I’m extremely pleased with their excellent and efficient service.
Agent replied · 8 February 2025
Thank you Mark
5/5
GoogleFast and Efficient - great job Chanel !
5/5
allAgentsPleasant and helpful and
Pleasant and helpful and patient driving me around as I had no car,
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northwood St Albans
Has Northwood won any awards?
Yes. In The Trusted Agent 2026 awards: Northwood, St Albans won Trusted Agent; Northwood, Leeds won Gold; Northwood, Maidenhead won Gold; Northwood, Bristol won Gold; Northwood, Portsmouth won Gold; Northwood, Oldham & East Manchester won Trusted Agent; Northwood, Banbury won Trusted Agent.
